Aug 9, 2012

Posted by in Announcements, Telecoms | 4 Comments

Advisory: Globe subscribers may have problems connecting to Sun Cellular subscribers

Earlier today, Globe issued a public advisory for its subscribers who may experience problems making and receiving voice calls as well as sending and receiving text messages from subscribers of Sun Cellular.

According to an initial investigation by Globe, there is a glitch in the interconnection facility of the Cellular Mobile Telephone System (CMTS) of Digitel Mobile Philippines (Sun Cellular). Globe and Sun network engineers are already working on it though to restore the interconnect to its normal level.

As a temporary solution, Globe has re-routed voice call traffic with Sun Cellular to an alternate facility to help connect calls to and from Sun Cellular subscribers. It’s just a way to alleviate the problem so you may still experience difficulties at times. Globe is asking for your patience as they work with Sun Cellular for full service restoration.



  1. Harry Noah says:

    Globe not only has problems in theirs services from Laguna to Manila, it also includes with their broadband network in Cabuyao Laguna in particular. When will all fix these?

  2. Harry Noah says:

    Globe not only has problems from Laguna to Manila, broadband services are all but good (i.e. slow connection, no signal, service tech crew does not do their work on time, etc) in Cabuyao Laguna in particular. When will you all fix these?

  3. Baka naiba lang yung frequency signal ng digitel.check insulator,capcitor or the oscillator of each cellsite…

  4. ANO BA TONG GLOBE SIGURO MALULUGI NA SILA PALAGENG WALANG DIAL TONE, WALANG KONEKSYON SAYANG BAYAD PARTICULAR DITO PARDO..PARA SA MGA COMPETITOR SA GLOBE..PAGKAKATAON NYO NA PROMO NANG PROMO TAPOS WALA NAMAN MAGANDANG SERVICE

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