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Apple admits iPhone 4’s antenna problem, but says other phones have it too

In Apple’s iPhone 4 press conference, Steve Jobs admits that they’re not perfect especially when it comes to iPhone 4 and its antenna design.

Jobs said that the antenna issue, dubbed “œAntennagate”, when hold in a certain way doesn’t just affect the iPhone 4. They tested different smartphones out there which includes the BlackBerry Bold 9700, HTC Droid Eris, Samsung Omnia II and even the iPhone 3GS and all experienced the same antenna problem.

iphone4 antenna

Apple is still planning to fix the antenna algorithm for the next iOS release but the antenna design will still remain. To keep people happy, Jobs said that they are giving away a bumper case ($29) for free to all iPhone 4 owners. Those who already own the case can get a refund.

I think people are giving iPhone 4 a hard time with this antenna issue. My brother who owns one doesn’t complain about dropped calls. If you’re left-handed and you don’t want a case, better try it out first if the way you naturally hold a phone will be causing your reception to drop.

You can check out the videos of the tests Apple did with the other phones mentioned above from Endgadget to see what is the incorrect way of holding a certain phone.

via Endgadget


Here’s a joint statement from RIM Co-CEOs in response to misleading comments by Apple.

“œApple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage.  One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple.” – Mike Lazaridis and Jim Balsillie

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  • Phonefreak

    “I think people are giving iPhone 4 a hard time with this antenna issue.”

    I bet you would too if you spent that much cash on a device that sets a condition for you on how to hold it properly. It’s quite irresponsible to say something like that when you only know one person who has an iPhone 4, much less someone who isn’t actually experiencing the same problems thousands are dealing with right now. 1 phone functioning normally does not reflect everyone else’s.

  • Actually I know two people. and you bet you can hear me ranting if my phone is like that if i hold it naturally.

    anyway, if you’ve seen Job’s presentation about the number of people who complained about the dropped calls, you would be surprised with the low percentage. Did apple pad the numbers? who knows? is the iphone 4 a poorly designed device? if it requires a bumper case to be effective then it is. but i’m sure there are lots of people who are perfectly fine with it or else you won’t have to wait a long time to get one don’t you think? 3 million iphone 4 sold in 3 weeks means they did something good with it?

  • Phonefreak

    Yeah and I bet all those tests that they showed using the Blackberry and Samsung phones were all “accurate”. I wouldn’t be so sure on that. When the keynote presentation was done a month ago introducing the new iPhone 4 did anyone else ever saw nor anticipate that an antenna problem was going to surface? No. Did Apple indicate an issue might occur because of the antennas being on the outside? No. But Apple has confessed they were aware of the problem that SOME users may experience reception issues because of their design. Fact is, Apple has a habit of cringing on numbers and often leaving out the “petty” details. As GSMArena said, that 0.55 percent doesn’t account for everyone, just the people who called Apple Care. Pretty convenient if they’re just counting on their side, not taking into account what most bloggers/websites/magazines have been reporting. And did Apple even include people who called Apple Care about the yellow spotting? The proximity sensor defect? I don’t think so.

    I think that the iPhone 4 is a niche device. Just because it sells millions doesn’t mean it’s the best device. A lot of people who camped for days, wait in line and virtually leave their lives behind to buy a phone are either fan boys or were swept with the hype.

    I’m not a hater, in fact I have an iPhone 3GS. But the way you said that people shouldn’t make a big deal about the antenna issue is just irresponsible. The only reason why this was supposedly blown out of proportion was because Apple didn’t handle it sooner nor did they own up to their mistakes. 0.55 is still a very large number from 3 million. That’s thousands of users. I would understand if it’s like a feature like Face Time, but no it’s not. It’s the most basic function.

  • kitsantiago

    ser, gudpm. ask ko lang po in connection with iphone. how much ideally ang iphone 3g 16gb ngayon? if used.