Broadband provider’s performances after the quake

Ang smart bro dito hindi ma reach ang maximum speed na 384 kbps dahil siguro malayo ang smart headquarters o ano man yon.
Gusto ko sana sabihin sa itay ko na palitan ang broadband provider pero ayaw nya. Nung makita ko to ang maraming reklamo ng mga tao sa iba’t ibang broaband provider, hindi ko na sasabihin sa itay ko na pumalit ng broadband provider.
Ang speed Smart Bro sa amin ay parang Dial-Up
pero hindi ako nagrereklamo dahil tatlo ang gumagamit ng broadband sa aming bahay.Kung isa lang ang gumagamit, talagang broadband ang speed. Okay rin ang Smart Bro dito sa Iloilo dahil hindi marami ang gumagamit nito at besides wireless ito eh, hindi ito babagal ng marami at ang downside lang ay dapat malapit ka sa kanilang headquarters para talagang mabilis ang speed.Marami dito siguro gumagamit ng My DSL sa Iloilo. Hindi na ako mag think pa nang DSL, ang bagal lang nyan.

hayy! anu ba yan… i have globelines dsl (ung 999/month)and its soooo annoying! before the quake i was getting disconnected every 3 hours… sure, that wasnt so bad since i could stop whatever i was doing before i got dc’ed pero ngaun.. oh my god im getting disconnections every 5-10 minutes! oh my god.. bihira na ngaun ang araw na i stay connected for a straight 2hours or so… ive called customer service for at least 20 times already.. sure the connection becomes stable for 1day but the next day it comes back to crap again if not even worse!!! and for the record, even the “technicians” and the CS people i called admitted that Globelines has been having problems with the internet connections since the release of their 995/month plan… to which i say BS! if they can’t support those many people, then why bring more in and make their service even more useless??

buti nga kayo nun may internet ako meron pag nagdadownload ako ng mga files 0.9kb/s lang ako e hehe,

Globelines Suck… Ang bagal!! kaka discourage

Recently we went home to the Phil. for a vacation. My husband had to work and submit reports to his boss in Norway. We subscribed to Broadband Phils. which unfortunately proved that they are a lousy provider of wireless internet connection. We paid their service but they don’t deliver what they are selling. Their internet connection is not stable and they don’t inform their customers way ahead that they will be down for a day. Onced it happened they were down for 3 long days! I agree with a comment here that these internet providers should be featured in the Imbestigador. I hope someone here would suggest what is the best wireless internet connection we have right now in the Phils. Thanks in advance.

Hugmeeh » July 28th, 2007 18:10

“Why not all of us gather those information against Globe broadband..and magreklamo tyo sa imbestigador or isumbong mo kay tulfo para ma media na sila. wala kcng development e. at para alam din ng mga gustong magpakabit na how poor they are in terms of connections. Sayang kc ang binabayad natin pero di natin napapakinabangan. Tanggap lang sila ng tanggap ng bayad pero kapag poor services naman.”

i definitely agree with u hugmee. sana un mkabasa n2 kung may balak kayo magglobe, WAG NA! kung maganda man ang makuha nyong connection sa knla malamang sa Customer Service mbbaliw kayo. 4 yrs na kami may PLDT DSL pro dahil sabi ng iba mas mabilis dw ang globe lumipat kami ng connection. im telling you since installed (november) hanggang sa magkaearthquake na wala kami nakuhang magandang connection sa kanla. everyhour dc ng 5 minutes tpos bbalik ulit. ganun everyday until samin na mabwisit customer sa shop sa pangit ng connection nila. and take note ang dumadating na bill walang rebate kesyo kapag ntapos na dw ang repairs ng connection namin. we went back to PLDT, this time walang DC super bilis ng connection. globe still continues to bill us kahit na kinuha ng technician ng globe ang modem nila. because of that 2-yr lock up period. we even wanted to go to DTI pra magreklamo (but we discovered that the E-Reklamo of DTI has an office in Globe’s building in mandaluyong) kaya ngayn hinayaan n lng namin dumating ng dumating ang bills. bahala na!

I’m experiencing a shit connection with Globe Broadband. i don’t have connection all the time.I hate it.sinusumpa ko sila…BY THE WAY I’M FROM BATANES.

It’s like Oct already. Are people still having the same problems with Globe Broadband?

globeline is very disappointing. i had my globeline broadband modem issued to me last november 24. the service attendant told me that it will only be running after 1 week. thus, the modem stayed in my house for 7 days installed in my computer without connection. after the hellish week, i tried my connection but it was super slow. it’s now dec 6, i called globe customer service and globe technical support for some help but according to them they cannot do anything about it since i do not have an account number yet. according to them i need to call their office from time to time to know if i already have an account number. only if i have been assigned with an account number will they be able to help me. but how come they released the modem unit without assigning me my account number?

this is a classic poor system that globe broadband has. it was truly a big mistake why i switched to globe… it’s super slow! boooo to globe broadband!!!

Globelines Broadband is a scam!!! Letting us customers experience their 7-day trial period of real broadband speed then they will tie us in their 1yr bond then after that the HELL ON EARTH of internet begins.

I am experiencing problems with globelines broadband… I subscribed to their 512kbps wireless broadband package with wireless phone (PHP1295/mo.)… they gave me 7 days trial period and within that trial period I was amazed with the speed… pumapalo from 700+ kbps to 1+ mb… kaya pina-activate ko kaagad. Pero eto na ang kalbaryo… right after the 7-day trial period nagsimula nang maging intermitent ang connection speed nila either super bagal (I even got 5bps or lower!!!) o totally walang connection. Lagi ako nagrereklamo sa CS nila pero wala naman sila ginawa kundi palitan yung modem na wala naman nagbago ganon pa din naman problema. My work is related to IT and I know that there is no problem at my side (hardware, softwares, cabling, etc…). Kakainis na talaga ang service ng globelines… feeling ko naloko lang ako kase nakatali ako ngayon sa kanila for 1yr dahil sa 1yr bond na kasama sa package. Tanong ko lang guys… meron ba tayong pwedeng magawang aksyon para maipaabot sa mga kinauukulan ang panlolokong ginagawa ng globelines satin?

Globelines broadband (bacolod) sucks big time. gets your net dc’d every 5 mins or so.. the modem signal for the internet connection turns off faster than the supposedly internet dl/upload speed.

tsk.

HUGE CRAP.

D2 s batangas lahat ng subscribers maccra n ang ulo, lahat ng mga kakilala q puro globe broadband, and we all have d same problem, disconection, ok n un kht mabagal, pero ung disconnect every 15 mins, putcha parang gus2 q ng bombahin ung office nila, ginagawa naman nila pero di nila maayos, magpPLDT n lang aq

I am having an erratic connection. Does someone here is currently experiencing it. The problem started occuring yesterday?

Hi. I’m currently waging a campaign for people NOT to by Smartbro Prepaid. It should’ve been named Dumbro for that’s what is it. I’m not surprised Smartbro is the name of a PC virus.

Anyway, I bought the Smartbro gadget for P3800 and up to now, i can’t even use Mozilla as my browser. It’s SUPER SLOW. I tested it at speedtest and it just registered a snail-paced speed of 23 kbps. Imagine that. I can’t even open Youtube and other graphic heavy sites. Sometimes Yahoo suggests that I just open their classic yahoo version since I was having a hard time opening their updated version. That’s how slow it is. I can’t even run my YM Messenger. It really sucks.

Customer support is passable but they can’t really do anything about it but tell you that they’ll report it. I’m planning to sell my gadget but I get guilt feelings about duping other people like Smart duped me.

So don’t be fooled into buying this Smartbro. You’d be wasting your money.

globe broadband SHIT!!!!!!!!!!!!!!!!!!!!!!!!!!! i cant believe it ive been experiencing the WORST OF THE WORST POOREST OF THE POOREST SERVICE F**K Y**u GLOBE!! EVRTYM I CALL!! ALL THE REASON THEY HAVE IS THEY HAVE RESTORATION GOING ON!!! GO TO HELL YOU A HOLES!!! ITS BEEN 2 MONTHS AND THE SERVICE IS GETTING WORST!!!!!!

SmartBro after sales and service is far more worst than SUCKS! I’m having an antenna problem and have been calling their office 3 weeks now, but still no one drop by to check the prob.

I’m planning to change mine and I know most of them are not that perfect, but what would you guys recommend to me? help!

PLDT MYDSL – CAVITE CITY

5 days nang wala

always sila ng rerestore ng connection hindi naman ngiimprove, haynaku ano kaya ang best connection yng sulit sa binabayad mo

GLOBE BROADBAND

TE3!!!! MALKING TA3 ANG COMPANY NA TOH!!!!
walang kwenta ang service, ang internet, at lahat lahat.. wag na papaloko… sana lang ma ipa cancel ko yung lock in period nila dahil sa walang kakwentahang service nila!!!!! letche….

hello do you want your broadband unlock? message me up i accept locked broadband the usb type from SMART GLOBE and SUN! so u can use it to other networks if you have weak signal with your present broadband! for more details chat me up on yahoo: creature83ph is my ym id! bye

Believe me it takes time to recover to normal after a crisis situation.