A source from inside one of the Metro Manila contact centers of Dell tipped us of an imminent closure of Dell Global Center both in Pasay City and Quezon City. Reasons aren’t clear but it seems that the US recession and weak dollar may have a hand in the decision.
The operations will be sold or transfered to other BPO companies locally — Teletech and Accenture. That means there will still be jobs but it will outsourced unlike the previous setup where Dell is the one directly handling the operation in the Philippines.
This came as a surprise since Dell Philippines has also announced its entry in the PC retail market. Press release circulated last week made the formal announcement capping it up with a lavish party at the Prince of Jaipur, Fort Bonifacio, Taguig City last night.