Globe and SMART’s Fair Use Policy for Mobile Internet

For the past few days, I’ve been seeing a number of friends posting complaints about Globe’s data cap for mobile internet. We’ve also received a number of messages on our Facebook page inquiring about Globe’s data cap or Fair Use Policy, as well as SMART’s.

GLOBE fair use policy data cap

But why are we really frustrated? What is data capping and why do these networks have fair use policies in the first place?

Before mobile internet was mainstream, back in the days when we proud ourselves as being the SMS capital of the world, unlimited service was actually ‘unlimited’.  Say, in the case of unlimited text service, one can basically send SMS all they want (without making huge impact on network traffic). Well, large scale SMS clogs the network at times, especially during Christmas and New Year, but that is a different story.

For home and mobile internet, bandwidth is a shared resource.  Being that, users who excessively use peer-to-peer applications like BitTorrent to download movies, music or files and those who frequent on video and music streaming sites affect the internet usage/performance of  other subscribers. This is the main reason why networks have fair use policies in place – to limit the maximum amount of data being used by its users, in turn discourage network abuse and provide equal opportunity for its users to enjoy quality internet.

Globe vs. SMART Fair Usage Policy / Data Cap for Mobile Internet

Daily Monthly Throttle
Globe Prepaid Promos 800MB
Postpaid 1 GB
Tattoo sticks 800MB (prepaid), 1GB (postpaid)
3GB  64kbps
SMART 1.5GB 1.5GB

Looking at the two major networks, Globe has a consumable 1 GB data for a day or 3 GB for a month before it implements it data cap while SMART has a limit of 1.5 GB (daily or monthly). SMART’s Fair Use Policy applies to its mobile internet service but does not include its Value-Added Services (VAS) such as push email, messaging, BlackBerry service and International data charges. Globe on the other hand implements its data cap to all its surfing promos and data plans for Globe postpaid and Tattoo Lifestyle Sticks, except PowerSurf and those who use mobile internet on regular browsing rates of Php 5 per 15 minutes.

So, what happens when you’ve exceeded your mobile data limit? The networks downgrade your connection from LTE, HSPA+ or 3G to 2G. In a sense, that still makes the service ‘unlimited’, but you get to make do of the lower browsing speed.

Data capping and fair usage policy is nothing new. In fact, even networks abroad are implementing the same.  Maybe what gets us really frustrated is the word ‘unlimited’ when user’s unlimited data plans are actually limited and regulated.  Browsing our local providers’ websites, most unlimited data plans do not mention the monthly quota.  Perhaps they need to start including it on their websites to avoid confusions.

Globe Fair Use Policy

SMART Fair Use Policy

 


92 Comments

  1. couljahboi /

    Any update po in smart capping? Un sakin po kc im using mobile tether para sa desktop. Nag DL ako for let say 1.5G. After nun, bumagal then wala ng connection… 2 days ko n hinintay di p bumabalik. Sayang ung UNLI 299… haaayz… anyone experiencing same issues with smart?

    • im having the same issue, i registered at LTE 995 with my smartbro noong October 28, 2014, until now hindi pa bumabalik yung tamang speed sa LTE ko, .78 mbps pa rin until now..

  2. Yung video streaming ko po ay bumagal ng bumagal..
    -Youtube, switching to 240P bagal parin :(

    Pero Ok nman din yung connection ko sa garena dota..

    balik na sana ung dating HD na d na mag bbuff.. :(((((

  3. JunePhilippines /

    Info lang sa writer ng blog, SMART Unlimited Texts are also capped. after you send 500 messages, i-boblock na nila message sending mo. Unlike sa Globe and Sun na walang cap.

    mga napaka.

  4. Juah Delacruz /

    What the heck? The last paragraph is ridiculous and shameless lie! The last paragraph: "Data capping and fair usage policy is nothing new. In fact, even networks abroad are implementing the same."
    Where abroad are you talking about, what country you have in mind, is it in Africa???

    There is no such policy in the United States. If a provider says unlimited it means unlimited!!! And by the way it's cost the same as in the Philippines. The only difference here in America we make $2000 min wage monthly and we pay $20-30 dollars for our monthly UNLIMITED very fast internet service!!!

    • Nobleblue /

      May Data Cap din sa US unless Unli LTE ang rate plan mo and 20-30 dollars. Ang mura nman nun anong carrier mo??

  5. Is there any charge when i have reached the limit? My plan is unlimited surfing. Hope to receive answers thank you

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