Posted by J. Angelo Racoma in Telecoms, Wireless Technology | 94 Comments
Globe Prepaid GSM Roaming Made Easier
I received an SMS the other day from Globe:
Stay in touch even while outside the country with Globe Prepaid Roaming. To activate, txt GROAM ON <start date mm/dd/yyyy> <no . of days> to 2884, 24 hours before departure. Ex. GROAM ON 08/08/2005. P500 credit balance is required before activation. Maintain daily balance of P500 for continuous roaming service. For more info, txt GROAM HELP to 2884.
It used to be that if you wanted to activate roaming on your prepaid Globe SIM, you had to visit a Globe Business center, fill out a prepaid roaming request, attach a copy of your credentials (i.e. ID) and wait a couple of days. For subsequent requests, you can just fax the form.
Now Globe has made it more convenient for its prepaid subscribers to roam.
It’s very much like Smart’s own prepaid roaming system, wherein users can send ROAM ON to 333 to activate or ROAM OFF to 333 to deactivate. The difference is that Globe’s prepaid roaming includes both voice and SMS, while Smart’s is only for SMS.
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Roaming wishlist:
I’d like to be able to put my pre-paid on roaming …
1.) even with just P100 on it (just so that I can receive SMS)
2.) even when I’m out of the country. Something like doing it online or activating it by sending a message from another phone indicating the Globe/Smart number to be activated.
ka edong
dreaming down under
What would be really cool is having no need to activate roaming, much like those SIMs in certain European countries–you can bring them anywhere and they will work!
Make sure you do not fall below P500 balance when you’re on roam. You lose roaming service if balance falls below P500 and it might not resume even after doing a reload.
note with globe you now can not activate roaming when you are not in the country, so too bad for those with sims who are abroad while this change happened, try another ‘better’ network next time
what will happen to those prepaid subscriber that are already out of the country and wants to renew their roaming?
guys, i need ur help.. i activated my roaming b4 i left phil but when i arrived here(san diego), i have no signal.. can u help me? im so desper8 to recieve a txt message.. i have a nokia 6800a handset..
i try to reload a globe prepaid card for my roaming simcard but they said “check operator services” but I have a balance of 130 pesos.what I’m going to do to reload my globe prepaid card?
my roaming was activated on june 2, 2007. my flight was on june 3 and arrived CA same date. i can receive text messages from the phils but i cant send messages or call either to US or phils number. i cant even call the hotline *131*–so on. my cellphone catches cingular’s (at&t) signal. and globe 211 customer service informed my aunt when she called that it’s the server here that has the problem. that’s confusing bec i’m not subscribed to cingular, so what responsibility do they have for that. its supposed to be that globe should allow me to send txt or call cos i subscribed to your roaming service. i need your attention to this. thanks.
guys help me….. i need to extend my roaming service…. i dont knwo how to do it…
it already expires last 13 july….
why is it that we can’t receive calls if we are enrolled with roaming? when it should be a must so outside parties could call
need your answer
thanks
before i left in the phil i already request roaming service but when iam here in UAE my sim card dont have signal can you please help me….asap
what happen to my roaming.. i dont have a signal. before the sept. 8 ,2007 i got an text message from globe they said i need to load my prepaid before sept 8 ,2007 at 1pm then load my prepaid at 10am then the next day my globe has no signal.whats wrong?
what happen to my roaming.. i dont have a signal. before the sept. 8 ,2007 i got an text message from globe they said i need to load my prepaid before sept 8 ,2007 at 1pm then I load my prepaid at 10am then the next day Sept. 9 ,2007 my globe has no signal.whats wrong?
im not able to send text message also i cannot make a call. can anyone help me? iv loaded 300 already still cannot. junk globe roaming!!!!!
well i’ve been using globe roaming for 3 years now, only I know is load your mobile atleast 500 PH before leaving the country. Avoid answering calls or text messages because it cost you a lot. If you receive a confirmation to load within 24 hrs then you must do it to remain your signal, retrieving both sms and calls at the same time. Be sure you use to sms from you country simcard to avoid too much expenses. Ther promo is 50 PH minimum to get intouch. So my advise guys, just load to stay in contact but dont answer calls or send sms back, better use local simcard then…
if you computer at home, pls check their website or google globe telecom. all informations are there and surely would answer all your answers.
can anyone help us! i activated my sister roaming b4 she left phil. and then the confirmation said “your roaming is activate” but after 1day she not able to send a text message even make a call. ive loaded her 300 already still cannot. what will we do? hope ur immediately response. tnx’s
I am here in USA and my roaming service is already closed.Kindly activate my celfon 9158806604 so I can send my call card and pin number to load .Thank you
i got same problem just like from most of anyone here.. i enrolled my sim to roaming services before i left RP. then they told me that its already active. when i arrived here in us, i was able to used it for a week or two.. then all of the sudden.. i lost my signal when i woke up.. help me.. what should i do? i really need to make a contact with my relatives. tnx..
I registered for roaming 24 hours b4 leaving and it never activated.Is there a way i can activate it outside of the PI? Plz help lol…
If you can’t get signal after your arrived and roaming was activated, navigate your phone to NETWORK SELECTION and choose another network if available (manual select).
If you have other concerns, I suggest you ask someone here in the Philippines to call or go to Globe center to help you sort out the problem. I was able to resolved roaming issues of my friend and relative on 2 different occassions by going to Globe Center myself.
They can even activate roaming on your phone even if you weren’t able to do it prior to leaving.
For those losing signal- try to restart your phone or go to network selection > search or manual selection.
If you run out of load while roaming, have a friend send load to you. AutoloadMax, Share-a-load will work. Or ask them to send you a callcard number with pin and load it there manually.
Hope this info could help some of you.
Hi i am here in germany and my roaming service is already closed, kindly activate my celfon 09065864178 so i can send my call card to load. Thank you very much
pls!activate my sim.my no 09273433687.they said i have to load,i already load P200.the following day i have no signal and the roaming sign was gone.what happen!?pls,i need my sim to activate!help me plsss…..
my roaming deactivated couples of mos. ago, dont know the reason why, not enough load,perhaps. can you pls.help me to activate my roaming again? here’s my roaming #+639159273198. looking forward you can settle this prob.of mine for i need my roaming activate back.
all the best.
thanks
i dont have a signal since few days. I got a text message from globe march 9 2008 they said i need to load my prepaid before march 10, 2008 before 11am and that i have to keep a balance of 100pesos…I did that I load my prepaid, I was able to use it just for 1day then the next day my globe has no more signal..I tried to call from my landline this number 006327301212 to no avail. whats wrong?..Pls help!
i dont have signal!whats the problem?i use it almost every night coz its roaming!i receive txt msgs up to last sat but after that the signal i gone!is my sim card a problem?
when the signal is gone, it only means that your globe roaming service has been deactivated.. either your load has expired or you have a balance of P100 below.. to reactivate your roaming, have someone in the philippines (your family, relative, or friend maybe) call globe’s hotline 223.. they could ask the CSR to reactivate your globe roaming service.. but be sure to maintain a balance of at least P100 to avoid deactivation.. and also make sure that you reload everytime before your load expires.. =)
please reactivate my number,09063618243!!
thanks!
hey globe have u seen all the comment here, all comments are complaining lost of signal. your roaming service is for gaining money only, no concern w/ the costumer..bullshit
Hi Globe,
On May 4, 2008 while still in Manila, I have send a request to activate roaming on 05/06/2008 to 2884. I received text message from 2884 that it will be activated on requested date. I am now in Oman, roaming is not activated. My Number is 09154243301. Please activate roaming. Thank you.
HELP I have been roaming on globe since march and 2 days ago my load ran out, I got a txt saying to reload which I did (150pesos) and then yesterday I lost signal, I dont no what to do now have I lost roaming and how do I get it back?????
HELP! I’ve got same the same problem with the rest… Last May 7, 2008 an hour before departure, I’ve activated roaming and successfully used it til May 12, 2008. There was this notice that said I should load and so I did but this day(May 13), my signal ran out. How can I activate my roaming again?Please help!…Thanks!+639153254374 – this is my roaming number.
HELP! I registered my phone to groam yesterday , it should be activated this morning but until now I have no signal. I’m currently here at bangkok and I needed this roaming features very badly. my number is 09165850308. Please help ASAP! Thanks
i started using this globe roaming since jan.2008..it has a load of more than 150 daily.and then i receive a msg.again that my roaming will be deactivated this may 12th.so before may 12th,i load an amount of 250.but now today may14th,i dont have signal.it looks like its deactivated.its not cool im freaking out..help…….
I can totally relate. I’m pretty sure my balance is above maintaining but then comes May 13 when suddenly i had no network coverage. If my registration was about to expire, they should have sent an alert. There must be something wrong with their roaming service.
same thing happened to me. i used my new globe prepaid roaming for more than a month, then on may 14, suddenly no signal until today, may 17
hi’ya people! i have been using globe roaming since 3 years ago here in canada. when i got home from work, i checked my cellphone i found out i have a limited service it means that i didn’t have signal at all since last week & until now. it is ridiculous! come on globe, you did eat up our loads we need compensation right now! please fix the problem or else we will complain! thanks…
what happened to you guys same as what happened to me now. so i switch to smart prepaid roaming. i hate globe. they only need your money.
HAaaay… 24 hours daw pag nagpa roam.. eh, 4 days na wala parin! ano ba tong globe, napaka bagal! since my friend left for school abroad last friday, until now, there’s still no communication. 4x na ako tuawag sa 211 wala parin!! gumalaw naman kayo!!!!
nako naman…nagregister sa roaming at successful naman kaso di ako makapagreload..andito ako sa canada…can someone help me with this?pls…
for being so much busy.. I forgot to activate my roaming while im in the Philippines. can I still activate my globe sim card now im here in Maryland,USA?
i hope someone can response/help me ASAP.badly needed:|
thankss.
for being so much busy.. I forgot to activate my roaming while im in the Philippines. can I still activate my globe sim card now im here in Maryland,USA?
i hope someone can response/help me ASAP.badly needed:|
thankss.
for being so much busy.. I forgot to activate my roaming while im in the Philippines. can I still activate my globe sim card now im here in Maryland,USA?
i hope someone can response/help me ASAP.badly needed:|
thankss.
PROBLEM SOLUTION!!!
to all the people out there who have problem with regards to GLOBE roaming, the simple thing to do is to CONTACT CUSTOMER SERVICE HOTLINE NUMBER TO ACTIVATE YOUR GLOBE ROAMING SIMCARD THE NO. TO DIAL IS +6327301000 CALL THEM EVEN IF YOU ARE OUTSIDE THE PHILIPPINES AND TELL THEM TO ACTIVATE YOUR ROAMING SIM.THEY WILL ACTIVATE, JUST FOLLOW THE INSTRUCTION. CALL THE HOTLINE USING YOUR LOCAL PHONE IN THE COUNTRY, WHERE YOU ARE PRESENTLY.
IT WILL SOLVE YOUR PROBLEM SURELY.
I roamed my sim before going to Indonesia, but when I arrived there, my roaming service did not work. My family in the Philippines keeps on following up the Globe customer service, and until now no action has been taken. Thank you
I am in SIngapore and I am trying to reload my prepaid globe sim. the reply is REQUEST NOT ALLOWED.
I was also trying to call your customer service but my call is barred.
for as long as you have at least 100 peso load. Globe Customer Reps can activate your roaming service even if you’re already abroad. all you have to do is contact the customer service. give them your number and your location.
hi, do you guys experience this?
everytime i send a txt message, it is not successful, and only give me this “check operator services”
i have a 100.00 load …i can only receive text messages yet i cant reply to them.
i tried their roaming hotline *131*6327301212#, magri-ring lang and then mapuputol…then i get a text message “sorry, cannot connect you to the party you are calling” or “sorry, the system is unable to reach you. the call is unsuccessful”
or bigla lang mapuputol
tapos ngayon lang…pagtina-try ko ulit..”result unknown”
ano ba to?
hi,
is 100.00 peso load enough for me to call the globe roaming hotline *131*6327301212#?
i’ve been trying to contact the number pero, napuputol and then i receive these messages:
“result unknown”
“sorry, the system is unable to reach you,the call is unsuccessful”
or
“sorry we are unable to process your request”
ano ba to?
hope you can help me
thank you
i am less than a week here in orlando but i’ve already experienced losing my signal 2x.if only i knew nagsmart na lang ako..