Hacking for SmartBro

I’ve been complaining for a few weeks now that my Smart Bro connection has been crappy whenever it rains, so I called up tech support and asked for a reposition of my antenna.

Been waiting for a few weeks when I noticed how much the palm trees in front of my house have thickened already compared to when the antenna was first installed about 6 months ago. So I paid somebody to hack and trim the leaves a bit (click on the image). The affect was astounding, as I dropped 20ms from ping replies of the base station. The real litmus test however happened last week when it rained. The good news was that the connection passed with flying colors, it was a real downpour and my connection held.

Living in rural Davao City means that I have to contend with a bush or a tree suddenly popping up to block my line-of-sight path to the SmartBro base station. I remembered the first time we were installing the antenna, the techs were figuring out where my antenna should be placed because there were just too many trees in between my house and the base station. Compared to a building, a building won’t add a few inches to its height after 6 months. Not that I’m complaining since its a welcome exchange for fresh air and a laid back setting.

Guess that means I have to call up tech support now and ask them to cancel that request of mine *snicker*


  • papadomz

    With all your complains and hatred to Smartbro, it is the other way around in my case. I am so happy to have their service just because other ISP’s cannot match their Internet speed and promos. Smartbro rocks.. Smartbro rules…
    [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/749865683.png[/IMG][/URL]

  • papadomz

    Here’s my speed.. (copy paste link to your browser) http://www.speedtest.net/result/749875596.png

    that is 1480kbps for download and 200kbps for upload. How’s that? from 384kbps starting Jan2009 up to 1500kbps this year. I enjoyed downloading movies and mp3’s so much. You gotta do something than just calling their customer service and shouting at them. I mean, it will not help all the time speaking with an agent that can do nothing but to tell you something is not right and the technicians are working or coming to fix it. Inuutusan lang sila kung ano sasabihin nila at meron sila talk time which means di sila dapat magtagal sa isang conversation or they lose their job. Technically di nila kaya magrepair ng ora-orada. Nakaupo lang mga yan sa harap ng computer para tanggapin ang complain mo out of thousands of other complaints.

    You gotta do something out of your computer and antenna (canopy).

    – know the distance of your antenna to the nearest smart cellsite. kung malayo ka or may mga puno mabagal talaga koneksyon mo kahit anong tawag mo pa sa kanila. I am lucky to be around 400m away from the smart cell site at nakaharap ang antenna ko without anything in between. you see the point, distance and line of sight to the cell site plays a big role. Lagyan nyo reflector smartbro canopy nyo kung mabagal download nyo. Marami sa Raon, Recto ung maliit na satellite dish. Canopy facing the dish then dish pointing to smart cell site.

    Check your computer for viruses, trojans, malwares they make your computer run so slow thus the delay of loading Internet site. Iwasan ang porn sites, hehe.

    Eto lagi nyo gawin. Napansin ko bumabagal ang Internet at computer ko kapag di ko to nagawa so make sure to:

    – Always update our Security software.
    – Delete cookies, cache, temp Internet file, Recycle bin (download ccleaner @ ccleaner.com for free)
    – Fix computer registry errors (again with ccleaner)
    – Disable unnecessary atartup applications like YM, Skype, Chikka, etc.. or uninstall softwares you don’t use anyway. (also in ccleaner)
    – Defragment your harddrive at least once a month
    – upgrade memory (optional)

    I hope this helps. So don’t blame your ISP all the time. For people planning to subscribe to Smartbro, find and ask if you are near to the cellsite. Ask your neighbor’s with smartbro connection. Remember you are going to sign up with a contract that locks 1 to 2 years period.

  • http://PTB gutser

    Mga tol

    may magandang balita. Pag gusto nyo ng masmalakas na signal at di magkaproblema at ang pinakamangandang gawin kung may DREAM ANTENNA kayo yan ang pinakamalakas na sumagap ng signal tutuk nyo ung drean antenna sa SMARTBRO AT UNG WIRELESS smartbro antenna at itutuk nyo sa dream. yan wala ng problema sa signal sigurado maganda na surfing sa net….

  • marti

    may nkaharang na mango tree sa line of sight ko at wala akong magawa kac sa kapit bahay na mango eh, wala din ebang lugar mapaglilipatan nang antenna.. omnidirectional ba o multidirectional ang mga antenna ng mga broadband provider natin??.. kainis kaylangan pang between 70-100% ang line of sight mo.. meron ba ditong nkagamit na ng cantenna? cheap yet effective daw sabi sa mga review sa youtube.. katamad gumawa ng cantenna at ikabit ito sa bubong eh,, kaya mang tatanong nalng ako d2 kung malaki ba improvement sa marerecive na signal ng cantenna..

  • etivac_yob

    Yes wala naman problema sa smartbro sa kin maganda pa non kahit sa work or even at home nagagmit ko pa cia.. very convenient and reliable service para sa akin..

    sa iba jan kung minsan kasi mas inuunahan natin ng reklamo yung simpleng bagay na dapat naman ay ndi na natin inaasa pa sa iba kung pwede naman tayo na lang ang gumawa..

    • chuva

      sobrang pangit ng smartbro..pinagbayad ako ng 1n year kc kontrata daw tapos 3 months ko lang nagamit ung products nila..dahil wala palagi signal..tinatamad daw ung engineer support nila gumawa..tama b naman sagot un..hys

  • http://foreignexchange101.blogspot.com jemarwright

    tae talaga ang smartbro! badtrip na nga eh… mas mabilis pa ang paniningil kesa sa signal binibigay nila!

    • almanac

      MGA BUWAKANANG INA YANG SMARTBRO!!! NALULUGI COMPUTER SHOP KO DAHIL SA KANILA! BUWISIT PA YUNG MGA KUPAL NA TECHNICIAN NILA “KUNO” NA NAGPUPUNTA SA SITE LAGING SASABIHIN PURO PUNO! PERO KAPAG BAGONG IKABIT HINDI NILA SASABIHIN! TAE ANG TAGA SMART!!

    • jun2mar

      TAMA… inis nko.. sa promo lng sila bumabawi sa mga palpak nila bwisit…

      maka lipat na nga lng ng connection…
      hahaizzz

  • boss jef

    it matters kasi the location and pc specs…….dapat magkasundo yan dalawa…….aanhin mo naman malakas internet provider mo pag pc mo naman yan bulok……………..? get it?

  • bossjef

    dpt kasi b4 u engage in something u want or u like……read and think many times…….google mo nlng yan katangahan mo kng ano meaning ng word na ”lock in period” para sa susunod di kna ulit magreklamo

  • http://none Smartrick
  • http://palpak.com mas co

    mas puno ng tae yung digitel one yr na kmi wala net at dialtone sa bahay sbi irerebate dw nila ang aming bill pag nakonek dw ang ninakaw wire sa hi way hangang ngayon wala parin kilos pumunta na kami sa digitel pero sbi nila wla dw sila material para maayos ang ninakaw na wire pero salamat sa smart bro nakaka check ako sa aking fb mabagal pero ok narin pero putangina ang mga empeyado ng digitel tae sila!

  • http://www.amishville.com/UserProfile/tabid/498/userId/69688/Default.aspx comment avoir des points microsoft gratuitement

    But aas you can see, there are also freee Microsoft points offered today that are
    up ffor grabs. A strongg band that will not bdeak easily when you slip
    it on your hand will be available from a trustworthy company
    who offers outstanding quality, should you be considering getting one
    of your own.This is essential as far as Microsoft’s business profits are concerned.