Comments on: Lousy PLDT DSL Service

By: RETIRED WARRANT » Blog Archive » Unhappy PLDT customers

RETIRED WARRANT » Blog Archive » Unhappy PLDT customers — Sun, 14 Mar 2010 12:59:40 +0000

[...] Read the comments. Another happy customer. And another. And another. More. Some more good comments. And some real horror stories in the comments. [...]

By: Paul

Paul — Thu, 25 Feb 2010 01:54:37 +0000

PLDT angers me! Since last week I get disconnected everyday! Not totally disconnected it just goes from local & internet to local only. And there are other bugs too, i can’t even download properly without getting a billion errors! So what do they do with all the money we pay them? They use it for themselves! I’m trying to complain but i can’t find a forum in the mydsl site, it’s obvious that they’re avoiding complaints.

By: mark

mark — Thu, 11 Feb 2010 06:33:48 +0000

PLDT really does suck. I had been a subscriber for more than 5 years now and during that time, it would be inevitable to have intermittent disconnections. Ive had no dial tone and internet since Feb. 01 2010, and i havent heard a word from their technical team… ive finally decided to terminate my subscription. FUCK PLDT

By: boy_itlog

boy_itlog — Fri, 22 Jan 2010 11:41:43 +0000

wala tlgang kwenta pldt! irereport dw and crap and then bullshit wla wla wla wla pren! fuck them!

By: kenneth

kenneth — Sun, 03 Jan 2010 13:30:24 +0000

pldt services are really unreliable, i guess when u’r such a big company, u can do whatever u want & not give a damn about consequences

By: jhayar

jhayar — Sat, 19 Dec 2009 03:28:42 +0000

help naman guys,, plan ko kasi mag file ng case against pldt. kasi pinutulan nila ako na bayad ako..
oct 25 mabagal ang internet ko dito sa shop ko, tapos sabi nila temporarily disconnected daw ako once nabayaran ko na ung 8,876pesos ok na daw, oct 26 nagbayad ako ng 9000pesos para hndi maputulan, but then Nov 3 pinutulan parin nila ako tapos naibalik lang ung service nila sa akin after 1 month. but till now hndi pa rin nabalik ng maayos ang DSl ko.. i lost 70k para sa shop ko, anong case pwede isampa sa kanila?

tnx guys

By: gia

gia — Fri, 27 Nov 2009 07:17:45 +0000

@ogie: thanks for the reply..i did a bit of research also and i saw that yuga tech thing and saved it kaya lang hindi naman ako ganun ka-techie to know how to configure it myself. saka tumawag na ung tech guy from pldt,i dont kow what he did and he also said na malinis naman daw ung lines ko..so far so good..2 days na hindi intermittent ang connection ko..observe ko na lang daw and call them up whenever i get disconnected again..thanks!

By: Ogie

Ogie — Fri, 27 Nov 2009 06:56:04 +0000

Hi!

I have a PLDT DSL bundle Landline+DSL Php:990/month, from the begining I have a problem, then saw some configuration in YUGA Tech site, it works for years.

But now im using D-link ADSL Modem+Wireless Router and in works perfect.

May be I can help you, but I need to configure your PLDT DSL by myself
and check your cables and PC/Laptop. I can try my own D-Link modem to your connect
and see what we can do, I have try some other brands of Modem and it works perfect.

I have a complete service tools for Network Cables, Tel Cables and Electronics Part.

In my case I change my PLDT modem to D-Link because the PLDT modem have a port problem.
I fix it but I dont want to use it again.

My Contact info:

Ogie
Email: ogie_chengdu@yahoo.com
Cell: 0906-2758679
0917-8568983
Pasig, M-Manila

By: gia

gia — Wed, 25 Nov 2009 02:48:47 +0000

actually yung sa experience ko, mabilis naman action..problem lang eh hindi pa rin naaayos talaga problema, i’ve been having intermittent connections ever since nakabit ito pero a few months ago ko lng itinawag sa customer service nila. tindi pa ng wrong timing kapag nadidisconnect saka hindi magamit kung kelan ko talaga kelangan.usually kasi madaling araw ako nagoonline dahil nasa ibang bansa yung kausap ko and the main reason why we had the dsl installed para anytime pwede kami makapag usap kapag nakakaonline sya (seaman kasi). kakabad trip talaga..ang masama pa nung dumating ung technician nila, bukod sa hindi nya alam kung bakit nadidisconnect eh sinisisi pa yung OS ng laptop ko..basta Vista daw yun ang problema. totoo ba yun? i don’t think so. pati nga LAN ng computer ko sinisisi din nya..pero hello..kabago bago ng laptop ko, ano yun? mamaya nakakadetect ng ilang oras tapos mamaya konti hindi? kung sira man dapat hindi na talaga nakakaconnect di ba? eh ang kadalasan na nakalagay eh limited connection..saka having dns problems daw..e di sa pldt ang problema di ba? tpos tumawag pa sya after, may nakita n daw na sira sa labas and they fixed it na daw..but until now intermittent pa rin..ano ba yun? palibhasa hindi nila alam how to fix the problem kaya ibinabaling nila sa iba..mali naman yun di ba?i was really trying to control my temper since i know hindi naman kasalanan ng call center agents yung current problem ko saka nakailang tawag na din ako dun, paulit ulit nga lang sila kaya inuunahan ko na sabihin na i’ve already tried repairing the connection several times the same way they instruct you to do it so proceed na lang agad sa reporting..i don’t know kung maaayos pa nila itong problem na ito.

By: mariel

mariel — Tue, 10 Nov 2009 14:57:57 +0000

It is not only My Dsl, but the billing for regular lines , for operator assisted ,too.I was billed with calls I haven’t made.whats more!It was an NDD call,when in fact, I don’t have an NDD/IDD.