Bon Moya, general manager of MyAyala.com had this to say:
Yes there was a hidden text there for some time. But when we found out, we took it out immediately. We have written Google and Google has acknowledged our compliance and told us that we will be brought back in the Google index.
But Senior Google engineer Matt Cutts has picked up the story and posted a rather interesting reply on his blog:
I was interested to see an article about a site in the Philippines that is removing hidden text from its front page. Kudos to myayala.com for taking that action. A quick check still shows some hidden text though, e.g. http://sureseats.myayala.com/ has some white-on-white text that I highlighted:
If you’re doing a reinclusion request, my advice is to make sure that all of the hidden text is gone from the site before requesting reinclusion. It may just be an oversight, but doing a full clean-up on a site before doing a reinclusion request really improves the chances of everything going smoothly.
I think it’s safe to say that MyAyala.com needs to send a second reinclusion request after they’ve done a thorough “house cleaning”.