Comments on: MyDestiny and the quality of local ISPs http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps The Philippines' Longest-running Technology Blog Mon, 13 Feb 2012 12:03:50 +0000 hourly 1 http://wordpress.org/?v= By: natasha http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-512304 natasha Wed, 04 Jan 2012 06:54:44 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-512304 All I can say is my destiny cable internet have a lock on a single computer. And it sucks every time I have to use other laptop I can't connect to the internet and I have to contact the service provider always All I can say is my destiny cable internet have a lock on a single computer. And it sucks every time I have to use other laptop I can’t connect to the internet and I have to contact the service provider always

]]> By: Calvin http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-501954 Calvin Mon, 07 Nov 2011 02:40:20 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-501954 load of crap indeed. he thinks you would believe anything he said. did he say what's wrong with the tv? lahat naman ng cable out pare pareho eh. load of crap indeed. he thinks you would believe anything he said. did he say what’s wrong with the tv? lahat naman ng cable out pare pareho eh.

]]> By: Cinch Yu http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-501889 Cinch Yu Sun, 06 Nov 2011 16:06:16 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-501889 I complained two days ago regarding my MyDestiny Cable TV connection, shows stops for a few seconds and sometimes he voice is delayed than the action. It is intermittent. The cable service man arrived after two days (well after my 3 follow ups) and told me that the problem is my TV. I just bought my TV about 3 months ago. The service man is very rude in explaining to me the problem. Why do have a rude tech support people who doesnt really do their supporting? I still believe its their line that has a problem. He asked me that by just looking at the TV he knows already that their line has no problem... that's a lot of crap. I complained two days ago regarding my MyDestiny Cable TV connection, shows stops for a few seconds and sometimes he voice is delayed than the action. It is intermittent. The cable service man arrived after two days (well after my 3 follow ups) and told me that the problem is my TV. I just bought my TV about 3 months ago. The service man is very rude in explaining to me the problem. Why do have a rude tech support people who doesnt really do their supporting? I still believe its their line that has a problem. He asked me that by just looking at the TV he knows already that their line has no problem… that’s a lot of crap.

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]]> By: DINDO VELARDE http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-459403 DINDO VELARDE Mon, 28 Jun 2010 02:03:42 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-459403 Globe Broadband 1mbps plan (Marikina area) is not worth your money. Connection is very slow and you can't watch a decent youtube video since buffering is snail-paced. I called 211 to request them to terminate my plan since there was no internet connection for 2 weeks. Actually, I called 5 times and I talked to 5 different CS but they wouldnt terminate my subscription since they want to send a technical crew first to our house to check the problem. So I said ok, I waited 5 times in a row to wait for the technical crew but nobody came. I inquired with 211 on why no technical crew came to our house, the CS informed me that the technical crew listed in their report that the job was fixed and done. I went to Globe the next day at Gateway Mall and terminated my subscription at their office directly. Good riddance Globe Globe Broadband 1mbps plan (Marikina area) is not worth your money. Connection is very slow and you can’t watch a decent youtube video since buffering is snail-paced. I called 211 to request them to terminate my plan since there was no internet connection for 2 weeks. Actually, I called 5 times and I talked to 5 different CS but they wouldnt terminate my subscription since they want to send a technical crew first to our house to check the problem. So I said ok, I waited 5 times in a row to wait for the technical crew but nobody came. I inquired with 211 on why no technical crew came to our house, the CS informed me that the technical crew listed in their report that the job was fixed and done. I went to Globe the next day at Gateway Mall and terminated my subscription at their office directly. Good riddance Globe

]]> By: j http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-455953 j Mon, 10 May 2010 07:23:02 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-455953 Globelines has a good internet service bundled with landline... but their customer service destroys it all. We were using Globelines for the past 3 years and each year, we have 2 or 3 times when we lose connection. It takes a gazillion times to call for them to check on the service. They'd come 2-4 weeks after. A month before Ondoy hit Manila, our service--both internet and landline was down. It has never been restored since then. In October 2009, they gave us a new landline number and told us it will be restored in November. Whoa! Its now May 2010 and nothing is working! To add insult to injury, they billed us, and take note, sent us a demand letter to settle our bills for months when none of their services are working! All these after their Customer Representatives assured us time and again that we will not be billed while their services are down. Sad to say, we are not an isolated case. Most of our neighbors in our building have the same sad story about Globelines. We live in Makati. Too bad, Globelines lost a lot of loyal subscribers because of this.... Globelines has a good internet service bundled with landline… but their customer service destroys it all.
We were using Globelines for the past 3 years and each year, we have 2 or 3 times when we lose connection. It takes a gazillion times to call for them to check on the service. They’d come 2-4 weeks after.
A month before Ondoy hit Manila, our service–both internet and landline was down. It has never been restored since then. In October 2009, they gave us a new landline number and told us it will be restored in November. Whoa! Its now May 2010 and nothing is working! To add insult to injury, they billed us, and take note, sent us a demand letter to settle our bills for months when none of their services are working! All these after their Customer Representatives assured us time and again that we will not be billed while their services are down.
Sad to say, we are not an isolated case. Most of our neighbors in our building have the same sad story about Globelines. We live in Makati. Too bad, Globelines lost a lot of loyal subscribers because of this….

]]> By: ktd http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-450059 ktd Sun, 14 Mar 2010 20:37:44 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-450059 Got a globelines 3mb line so i could play online games like wow but the ping is high so gaming sucks. This is globelines top of the line dsl and it sucks azz for gaming. Latency in game is usually in the 350ms to 650ms range but of course it get much higher at times. Even pinging www.globelines.com.ph the ping is average 281ms. Ping test results to a node less than 50 miles away. http://www.pingtest.net/result/12561868.png Grade D - Most online applications will not perform well but should function in some capacity. Globelines DSL sucks Got a globelines 3mb line so i could play online games like wow but the ping is high so gaming sucks. This is globelines top of the line dsl and it sucks azz for gaming. Latency in game is usually in the 350ms to 650ms range but of course it get much higher at times. Even pinging http://www.globelines.com.ph the ping is average 281ms.

Ping test results to a node less than 50 miles away.

http://www.pingtest.net/result/12561868.png

Grade D – Most online applications will not perform well but should function in some capacity.

Globelines DSL sucks

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I did not realize that this page got so much traffic….

]]> By: Lesley Macapas http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps/comment-page-2#comment-412558 Lesley Macapas Tue, 16 Jun 2009 06:17:47 +0000 http://www.pinoytechblog.com/archives/mydestiny-and-the-quality-of-local-isps#comment-412558 I'm using Skybroadband, and i haven't had decent service for almost 3 months of the 4 months i've been with them. Sa umpisa lang sila maganda, once you're hooked, service detoriates. As in really bad, we're talking no connection at all almost the whole time. I'm already going to consult a lawyer about what i can do to them after all the physical, financial and emotional stress they gave to me. I don't know what the outcome is, but these companies shouldn't be allowed to get away with stealing our hard-earned money and time. If you know anybody who's mad enough to sue, contact me and we might stand a better chance with a class suit if they know we're really serious. Thanks! I’m using Skybroadband, and i haven’t had decent service for almost 3 months of the 4 months i’ve been with them. Sa umpisa lang sila maganda, once you’re hooked, service detoriates. As in really bad, we’re talking no connection at all almost the whole time. I’m already going to consult a lawyer about what i can do to them after all the physical, financial and emotional stress they gave to me. I don’t know what the outcome is, but these companies shouldn’t be allowed to get away with stealing our hard-earned money and time. If you know anybody who’s mad enough to sue, contact me and we might stand a better chance with a class suit if they know we’re really serious. Thanks!

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