It’s inevitable these days to lose your phone, and its SIM and all your contacts with it. I think I have lost my phone six times already but since I’m a postpaid subscriber, I was able to retain my number through all those times. Prepaid subscribers have to deal with changing numbers every time they lose their SIM but that’s about to change with Smart’s SIMSafe.
Smart SIMSafe is a service available to Smart’s prepaid subscriber where in the event that they lose their SIM card, they can get a replacement SIM having the same number and with all their contacts intact. This service costs a minimal P120 a year which is not a bad investment to secure your SIM.
A caveat here is that the app you need to sync your contacts to Smart’s cloud (http://simsafe.ph) is only available to Nokia and Sony Ericsson users. First sync is free upon registration but every time you sync back, it will cost you P10 a pop. Other phone users must find other ways to sync SIM contacts to the cloud which should not be a problem for smartphone users.
Anyway, the reason why you’re paying for this service is to retain your number in case you lose your phone. The restore contact feature is just an added benefit for supported phones.
Here’s how you can use this service:
To avail themselves of the service, Smart and Talk ‘N Text subscribers must first register their mobile number by texting REG to 7467. The text costs P1.
They must then accept the terms and conditions to be sent through text, by sending AGREE <six-letter password> <first name> <last name> <email> to 7467. (For example: AGREE psswrd bryan tan [email protected]) P120 will be deducted from their load balance.
Subscribers who have lost their SIM can use another Smart or Talk ‘N Text number to report the incident. All they have to do is text LOSS <password> <lost mobile number> to 7467. They will receive instructions on how to claim their replacement SIM and how to download the saved contacts to their new handset.