Smart WiFi gets mixed reception.



Two and a half months since Smart launched their WiFi service and we’re seeing a lot of mixed reactions towards this cheap alternative broadband service. I blogged about its launch last June and as of today, the entry has gathered close to a hundred comments already.

Smart Wifi subscribers from as high as Baguio to a far down south as Zamboanga have opposing feedback on their connectivity. The good thing about it is the pricing. At Php788/month introductory and Php988/month regular rate, Smart WiFi is comparably affordable to the common household even at its prescribed speed of just 128Kbps (though others have reported to reach twice this rate already).

In hindsight, Smart WiFi isn’t really WiFi since the only un-wired segment is between your antenna and Smart’s nearest cellsite. Inside your home, you’re still plugged to cables and wires into the router unless you buy the wireless type (yet again) to hook up to multiple PCs or devices.

Scouring from the dozens and dozens of feedback from current users, the biggest issue by far is the “fidelity” of the connection. Even if the Line of Sight (LOS) is achieved, there are other extraneous factors that affect the reliability of connection such as weather conditions and the like. These are inherent issues with wireless fidelity so subscribers should take it as a consistent affliction in their broadband setup.

And since Smart, or PLDT for that matter, is all alone in this market, we won’t see any difference in terms of service reliability and customer support (worse). We’ve already witnessed how broadband penetration, pricing and bandwidth has improved with the number of providers increasing. What we need is another player like Globe’s GlobeQuest service going the same WiFi route. Will Sun Cellular go the same route via Eastern Telecoms or BayanTel? Still remains be seen.

We offer guaranteed success for testking 000-979 exam with help of latest N10-004 and testking 70-662 practice questions and the exams of cisco ccnp & pass4sure windows 7.

For more technology news and gadget reviews, follow us on Facebook, Twitter and Instagram
  • http://rrandomized.blogspot.com Richard

    di ako familiar with Smart WiFi dahil sa tagal ko na wala sa pinas. totoong IEEE 802.11 ba yung protocol na ginagamit dito? secured ba ito? kung Wifi nga, possible itong pagkaraketan ng mga sniffers at “evil twin” phishers.

  • necio

    alam ko hindi kasi kailangan ng Line of Sight. secured naman. Worry ko lang kasi yung subscription ko ay sa Meridian at nabili na ng Smart. 256 ang speed ko while sa Smart 128 lang. sana magkaroon din ang globe para may competition.

  • Krakista

    What happened to Globe Worldpass???

  • http://bitdesigns.net/ bit

    “totoong IEEE 802.11 ba yung protocol na ginagamit dito?”

    I’d like to echo that question. Hindi ba limited lang ang range nito compared to the protocol used by cellular networks? For them to achieve total coverage would certainly need a lot of money to put up the new infrastructures needed… or am I missing something?

  • http://technobiography.blogspot.com ka edong

    Smart WiFi is *not* the IEEE 802.11 WiFi that we know. Smart broke conventions and *branded* their service as “WiFi”.

    necio
    > “alam ko hindi kasi kailangan ng Line of Sight.”

    Smart WiFi requires line of sight. maniwala ka na. 😉 I got it from the horse’s mouth.

    Globe Worldpass includes the WiFi that we know and they have hotspots around the metro, in service areas of Globe. Globe Worldpass is a combined service of GlobeDSL, Globe Dial-up and Globe WiFi access. It can’t be a direct competitor of Smart WiFi because Smart WiFi is nationwide and is for residences or offices.

    The way I see it, mixed reaction ang Smart WiFi because different geographic locations receive different quality of service from the outsourced installers (linemen) and local service hotlines.

    It’s an emerging technology. expect the bugs.

    ka edong

  • necio

    di ko lam yung IEEE 802.11 pero sabi ng Meridian you have to be within 2-4 kilometers radius of Smart Cellsite and should be in the line of sight. The signal cannot go around trees, building etc. Tell me more about IEEE 802.11.

  • necio

    i mean pala “alam ko hindi (802.11 protocol) kasi kailangan ng line of sight..” sorry guys..

  • leoniv

    i’m an internet cafe owner. I am thinking of trying out smart wifi since masyado mahal ang dsl. My question is, would you recommend smart wifi for an internet cafe or should i stick with conventional dsl service?

  • http://bitdesigns.net/ bit

    From what I’ve read about it so far, I wouldn’t think Smart WiFi is a good option over DSL unless you really have no other choice. And DSL would offer better bandwidth.

  • ikong
  • ikong

    and by the way im not using any router for internet sharing im only using an ICS of Microsoft and its good for online gaming…

  • ikong

    FOR MORE INFO AND EXPERIENCE using SMART WIFI just BUZZZZZZ ME>>>>>>>>>

  • ikong
  • http://www.zentanglement.com joachim guanzon

    wow ok sa plug ah…

  • ikong

    To all who interested on my SMART WIFI query we can make a helpful link and troubleshooting that necessary to have a good connection to SMART WIFI technology….sooner i’m gonna host a website for WHAT and HOW this SMART WIFI Works and Troubleshoot. THANKS GOD BLESS US !!!!!

  • honey14

    may i just asked what is the advantages and disadvantages of using Smart WiFI, especially for those using WiFi in hotspots.

  • http://not-another-photo-blog.blogspot.com Mark Bucayan

    i have a diary of my experience with smart wifi at http://not-another-blog.blogspot.com/2005/08/smart-wifi-diary.html

    i have no complains. i just get what i pay for.

    M

  • ian_vsl

    I live in Binan, Laguna and my experience is relatively ok i guess. I am able to connect on my first try at around 95% of the time (and i connect almost everynight) The speed displayed on my network connection is 220 kbs (but am not sure if this is the actual speed as i feel like its slower than that). speed is not that fast. Especially when i try to connect to our company via vpn. Is there any other company offering a faster connection?

  • http://www.yahoo.com erns

    i am interested to put up one when i go vacation.the problem is – there’s no smart cell sites close to my area nor any any cell site seen within my area.in fact, we are having difficulties in receving messages on our mobiles due to the absence of this cell sites.hope you can arrange one in mariveles bataan near baseco country. tnx and best regards.

  • http://mapstats.blogflux.com/ Andre

    Just to add a bit, my Smart Wifi experience back in Jan I think around the time when they were still Meridian, was totally bad. The promise 288kpbs, what I got was constant disconnetions, slow downloads and what not, I mean their upload sometimes seemed a lot faster. I would never ever recommend them to any body even now. Really just go for MyDSL, they have the 999 package now.

  • http://livejournal.com/users/sable_eminence/ Carl

    The “Wi-Fi” label is marketing hype. Microwave transmission is a totally different animal from 802.11x… Your mileage will vary; being closer to a SMART cellsite will give you better results. Line-of-sight is a requisite for this to work; obstacles such as tree branches (and on occasion, inclement weather) can degrade the connection or sever it completely. My experience with their service leads me to give a conservative recommendation. I currently have no problems with LOS as my house is right beside the cellsite (many people have had no luck). Bandwidth is slightly greater than promised in my case (132kbps instead of 128), and performance is exactly as marketed (average DL speed is 14.5kbps; twice as fast as dial-up). The downsides of this service are 1) poor technical support (the call centre agents have very rigid scripts, and forget about getting help from network engineers; they’re owned by a contractor) 2) frequent service interruptions (you are disconnected from the network for up to several minutes at random occasions; unforgivable in an “always on” service 3) ports are blocked to prevent subscribers from running a server; those of you looking to use BitTorrent/P2P and remote login via SSH/other method will have to look elsewhere, and 4)the service contract has a lock-in period of one year. To sum up, I recommend the service for people who a) live in remote areas with inadequate communications infrastructure, b) don’t have/don’t need a landline, c) don’t need advanced features or just need basic service, d) simply have no choice of ISP (I fall into this category) d) are satisfied by mediocre speeds (I guess I’ve been spoilt by my College’s T3 connection. *laughs*). If they are available, do yourself a favour and evaluate other broadband providers first. Hope this is useful to prospective subscribers! The best choice, after all, is an informed one.

  • jake

    are you aware that globe just bought bayantel?

  • kobedi

    Yes, i have wifi subscription and the promise of 128 kbps? i only receive 44 kbps, sometimes much less. I hope than upgrading to 256 kbps will i receive better connections. One thing more is that i can observe disconnections at night time.

  • jeff

    i juz recently started having problems w/ my wifi subscription. most especially yesterday when my connection started going bad… i keep getting disconnected from my online games my yahoo messenger keeps getting disconnected & my downloads get interrupted, & what’s worse, is the customer service hotline is always jammed! i can NOT get anyone to help me.. i called thecenter to w/c i applied & still they insist that i call the hotline, w/c until now i havent done, because, as iv said, their hotline is always jammed… i nid help im juz a student, maybe thats why they wont give me importance.. my email is [email protected]. any suggestions on what i shud do will be appreciated… thank u!

  • http://none jam

    yeah for most part smart wifi sucks. im playing online games, the only reason i decided to subscrbe with this service, but the problems keeps coming, for 4 days now, ive been experiencing intermittent connections, not just lag, but totally no connections at all. it may only last for a minute or so, but the damage has cost me 30 mins or so, of my time just wasted. Lag is just fine when ur playing online games, but no connections should already mean disconnection from the game, which results to automatic death, and eventually you will just end up losing some of your time levelling up, cause youll have to do it over again. haaay. the main problem with smart wifi is the consistency of their connection, i hope they will work on these someday.

  • http://yahoo Iche

    Is is true that you can’t enjoy the 256k connection here in Meycauayan, Bulacan. I recently subscribed for plan 988 which offers 256 speed. As I talked with the technician installing the unit, told me that Smart is still undergoing upgrade to 256 in their Cell site. How unfair for Smart to market such and yet it’s really not fully operational on that level…

    I verified and checked my speed at speakeasy.net and got the ff results.. Download speed – Ave. 70 kbps. Upload – 120 kbps

  • kobedi

    Heyy u guys at smart wifi technical, I hope that the above comments will give us subsacruber better services in internet, wifi really sucks, lag, disconnections, speed going slower and slower imagine 22.8 kbps wooooooow, boooooooooooohhh, is this a trial ISP or not. its getting worse……….

  • erwin

    I’m a smart wifi subscriber and i’m really disappointed because of the very slow upload and download speed. At the first few weeks it was fine but after there has been a lot of new subscribers the connection speed drastically went down. Smart/Meridian does not admit that their system is clogged up and they need more cell site to accommodate the additional users. Very disappointing!!!

  • ryan

    Pls….sa mga taga bulacan can you advice me kung pwede yan sa cafe? i mean kung mabilis talaga sya…

  • http://technobiography.edongskey.com ka_edong

    > they need more cell site to accommodate the additional users.

    erwin,

    what I hear from a reliable source is that the bandwidth of a cellsite is (theoretically) unlimited. They just need to install additional cables within the cellsite to increase bandwidth. Not additional cellsites.

    ka edong

  • Iche

    Grrr!!!! the speed got worst!!!

  • RCC

    I got this Wifi connection recently… we have two accounts from WiFi Smart…we were using it for one month…Suddenly ndi na kami maka access and no reasons at all why we can’t acces the internet.

    We keep calling for the support and they never had a chance to visit our location to check what’s going on…Sa ngayon wla pa ring action sa Smart Support personel

    tanong lang po, Are there anyone here who experienced such kind of problem? Anong dapat gawin?…please…..Salamat Po!

    Ramil

  • Orion

    smart wifi here in malolos/hagonoy bulacan area is very very slow, especially on this time between 11am-9pm in the evening. i suggest to all of you guys here in bulacan area not to stick with this damn so called broadband or should i say dial up. because believe it or not sometimes when i measured my internet speed the speedometer reaches as low as 20-15 kbps. omg! now tell me is this a broadband or what?.. hehe. the speed is not stable. to all the smartwifi ceo’s or owners of this damn isp, arent you ashamed of what you are doing with your clients? Nagbabayad po kami ng sa oras. sana po ayusin nyo itong business nyo. araw2 na lang sumasakit ulo namin sa nakaka dismayang bagal ng internet nyo! sana magkaroon ng himala! well, i am planning anyway to terminate my subscription as well as my other friends because of the stupid service that we have experienced.

  • Leo

    ano nga yung smart wifi login page ip address?

    anybody here how to troubleshoot?

    i forgot how to kasi…

    i cant connect

  • Alvin

    Leo,

    It’s http://169.254.1.1

    Btw, after a day of use I’m f*)(#*@ pissed with the service. Constant disconnections!!! I’m trying to call 6727277 but the no. is unavailable now. I will be complaining tomorrow and get this disconnected.

  • http://mavenhive.net Jay

    I just had Smart fixed wireless installed 2 weeks ago. So far I’m pretty satisfied with it. However, their customer service/support really needs a lot of improvement.

  • elwin

    ask ko lang po? if it is ok ang recieption here, near SM Fairview??pls give me an idea???? interesting kc ang kanilng promo.

  • Alvin

    To all SmartWIFI subscribers, can you post your average bandwidth from this test -> http://pcpitstop.com/internet/Bandwidth.asp

    I want to know if my connection is slow since it’s only ranging from 30-110 kilobits per second.

  • jason

    here’s my story:

    im connected with meridian 256kbps since August 2005. First week of October pagkatakeover ng Smart sa kanila naging 100kbps na lang ave speed ko. I called up Tech Support many times walang nangyari. Mag November na ganun pa rin. I decided to take action na.

    I printed 6 speedtests:

    Mc Afee – 80kbps
    Globequest – 120kbps
    2wire – 90kbps
    Testmy – 98kbps
    PLDTWeRoam – 103kbps
    and their very own PLDTPlay – 87kbps

    Nagpunta ako sa Smart Wireless Center kunwari magaaply ako ng WiFi at mangmang sa Broadband nila at eto ang sinabi sa akin ng agent nila dun:

    “….sir ang speed namin is 4x the speed of dial-up kaya masisiyahan kayo bukod dun magagmit nyo pa ang telepono nyo…”

    Putang ina, nagdilim ang paningin ko hinagis ko sa kanya yung prints ng speedtest ko at pinagsasabihan ko yung mga nagaaply sa loob ng opisina nila na pinagloloko nila ako.

    Nagulat yung rep nila hindi makapagsalita at lahat ng tao nakatingin sa akin. nilapitan ako ng opisyal nila at pilit akong kausapin sa loob na lang siguro nabubulabog na ang gustong magsubscribe sa kanila. sinabi ko na lang na ayusin nila ang serbisyo nila kundi hindi lang yan ang aabutin nila sa akin.

    lumabas na ako at iniwan ko silang tuliro.

  • Orion

    Very Good Jason, tama ung gnawa mo sa kanila. gusto pa yata nila ng namumura cla ng mga client nila eh.

  • Orion

    Para sa mga taga smart wifi ito lang ang masasabi ko sa inyo…… PUTANG INA NINYO!!

  • Del Anthony

    ASTIG! Walang nagawa mga taga Smart Wireless Center Ganun rin ginawa namin ng tropa ko nag maang-maangan kami tungkol sa broadband kunwari mag susubscribe kami. yung T-Shirt namin may print out na SMART WiFi SUCKS! Dont be fooled! habang kausap ko isa sa mga csr ganun rin sinasabi maganda daw 4x speed daw! habang yung tropa ko naman kunwari tumitingin ng Tones and wallpapers. hehe. nakatigin samin ung mga customer siguro naman nakuha nila yung idea. YUng guard pinapasok pa kami hehehe…. gantihan lang po….

  • Baldo

    Putang-ina! nakakalibog yung CSR sa smart wireless habang kinakausap ko nakatingin ako sa boobs. shyyettt parang lalabasan na ko. nagbate nga ko sa sinehan eh…. grabe sarap ng mga chicks sa smart wifi.

  • Jean

    Musta ang mga anti-SMART wifi?anyway ang tanung ko lang, taga Loyola Heights ako, near Ateneo, for those who live in my area, how’s the connection naman?Nag apply na kse ako, pero hindi pa nila nakakabit…so any feedback is highly appreciated.

  • SmartGuy_1

    Mga bro dito na page burstable po ang tawag sa Bandwidth ng smart. It means na tumataas yan at bumababa… ndi yan constant.

  • http://siliconchip Ryan S. Leis

    Naka smart wireless broadband nako!!!(“,) hohehi!!!
    Those guys installed my antenna in no time!!!kahit sobrang steep ng roof ko!!!that’s really somethin’ worth for 1988!! I believe smart is using a higher carrier frequency than 802.11 does!!! the toll is a narrower bandwidth therefore a line of sight is inevitable!!!so smart wi-fi isn’t u’r corner hotspots(“,)!!! but not to worry smart got hundreds of tower!!! hohehi!!! my landline doesn’t offer broadband so it’s a great help for electronics designers constanly in search of datasheets like me (“,)
    To expidite ur installation i would suggest going to the nearest smart wireless center personally!!!
    my connection have achieved an initial burts of 102KB/sec!!!

  • http://wala mike

    d naman totoo yung 256kbps na speed na sinasabi nila ehh, im only getting 33-40kbps downstream… is this what i pay for?(988php monthly) to be sure SSID umaakyat ng 59-60 pataas, and malapit lang ako sa smart site, kbps nga naman talaga “kay bagal parang snail”…

  • trilobites

    ampotah smart wi-fi yan!! walang kwenta pala yan! i-refund ko na lang binayad ko…e nung Oct 24 pa ako naka-sked ng installation pero hanggang ngayon di pa nga nakakabit at take note wala man lang tumatawag sa amin kung bakit hindi natuloy ang installation at kung kelan kung meron pa silang balak na mag-install. At kung i-try ko naman tumawag sa *3888 tang-ina walang sumasagot punyeta talaga. Napaka-ganda ng service…hanep potang-ina pldt at smart at meridian yan! Pati mga contractors nila pak syet silang lahat!

  • trilobites

    kung gusto nyo ng problema o sakit ng ulo i-try nyo lang magpakabit! potang ina pagpapakabit pa lang e siguradong sasakit na ulo nyo!!

  • Jc

    Im from Marilao, Bulacan… Nakakainis buti pa nung dial-up ako di ako naddc khit lag.. e ngaun smart wifi subscriber na ko d ako makakonek lagi dc. ang bagallll.. nakakairita…

  • jv

    tanong ko lng po kung mabilis kahit sa isang pc lng ung wi-fi broadband mo.

    kac po ung sa kapit bahay nmin 100kbps ung sa knla
    may 8 computer po cla dun

    eh sa isang pc lng gano po kbilis

    tga dasma,cavite sa cityhomes sa taas ng bundok
    hehe

  • http://www.zentanglement.com Kim

    sa january, live na ang verizon wireless broadband dito sa state ko… 400kbps basta may cell signal… ok na rin yun… faster than dial up… kahit nasa disyerto.

  • neozoby

    Well, I thought the case about SMART wifi’s inconsistency, instability and poor service was isolated in my case, well Im one of you! currently entering my 3rd month subscription of Smart Wifi actualy it shoud count as 4th. HERES MY ABCD to Smart Wifi Experience: (A) I took a month before they have installed connections on my PC contrary to their 3 to 4 days installation claims considerably because im in a 2hrs distance from Bacolod but still its very patient-burning to wait that long and the worse it mess up, the CSR and Wireless Center had a different schedules virtualy CSR Scheduled Appoinments did never happen until now with all their promises a single of it so they are LIAR as they deserved it, Wireless Center schedules did happen through my follow-ups with them It got me connected however when i was able to
    locate the strongest signal the portal wont open the internet and it keep saying my account was ALREADY IN USE?! so another 2 weeks before I was able to finaly surf. well the good thing It get me hooked to the internet and enjoy the 128 speed because at that time I was the first to have wifi in our area so maybe the speed wasnt deflected. still im doubting in their service and consitency until (B) I experience frequent disconnections but stil I assume its normal until the worse came (C) without announcement even notice Sept 28 they reboot the base system they shot it off according to their agent because of system enhancement of upgrading to 256kbps…well maybe a day or so would be considerable but worse it took 3 week and a half! woow how about our payments…so i call them …as in all LINES are BUSY or NO ANSWERS at all! NAG CALL CENTER PA KAMO!!!. so i forward this inconvinience to Wireless Center neither them cannot contact thier wifi affiliates in manila and they cant do nothing because the UTAK is in manila…i got a chance to call them a week later with the bursting rage yet like their previous promises and service still they can DO NOTHING about it or just wait for eternity…wat a service! so I kip on calling but the VERY ACCESIBLE HOT LINE is always busy. so I tried to (D) terminate the plan because the case is hopeless they advise not becoz it is subjected for a pre-termination fee HELO?!! the problem was’t us it was their SYSTEM ENHANCEMENT fair bla na? so i gave them chance til it get me back just last OCT 23! ay salamat. thankfully their speed here in our area doesnt yet dessipates becoz its just 3 of us sharing a single tower like what fellow wifi in some parts. so far disconnection wasn’t yet eminent I use it uninterruptedly for 12hours everyday regardless of weather, no prolem so far now hopefully, yet when im done with my lock-in ill jump to Globlines. I wont even recomend SMART wifi to my friends. thanx

  • echo19xx

    sa mga kapwa ko bulakenyo… akala ko ako lang may problema regarding this wifi.. marami pala tayo yehey! lets admit it bagsak presyo talaga bigay nila, nung kokonti pa tayo mabilis talaga service nila pero dahil piso tumpok! ayun nagkaproblema cla sa upgrade… sana lang wag tayong magsasawa kaka reklamo (hehehe) sa mga responsible naman sa smart or meridian sana magawan nyo agad ito ng paraan. kaya sa mga kababayan kong bulakenyo… relax lang mga bro. maghintay na lang tayo ng himala! (bwahahahha)

  • EJ

    Walang kwenta ang SMART WIFI connection dito sa Sucat Pque. Nagreregister lang ang 27kbps….whats bad is that it only works in the morning. Pag hapon na…wala nang connection…naisip ko na baka Sun cell sila na daytime lang tulad ng advertised sa TV na pwedeng gamitin unlimited pag daytime…. sa totoo lang…hindi ko recommended ang SMART/MERIDIAN connection sa lahat ng taga PARANAQUE. MagDSL na lang ako..dagdag lang ng 250pesos…sure pa ang connection…

  • mau

    wah! walang kuwenta takaga Smart Wifi!!!!!! ONE MONTH ako nag hintay! tapos wala daw ako LOS. tapos I went to wireless center to refund pero sabi ng rep..”wait kalang ng tawag for 1 week bago mo ma refund!” ahhahhahaha putang ina, mag hihintay nannaman.

  • YasMien

    Ive had WiFI connection here in Talamban,Cebu for five months now, not a single glitz since day1 of installation…im getting my money’s worth :-)

  • TINKIBEE

    SMART WIFI REALLY SUCKS!!!! Tama si EJ, especially dito sa Sucat Parañaque… sa installation palang ng akin nagkaproblema na, ala daw signal or its a problem with the LOS. Pero from our house kitang-kita mo na cellsite and its just a few blocks. LECHE! So sa LAHAT ng taga-PARANAQUE..i dont recommend SMART WIFI! NYETA yan!

  • John Levarli

    TINKIBEE===It doesn’t mean that u will have a good connection, even if ur r near or u can see the SMART cell site… wag kang tanga o bobo!!! cguro nmn tapos ka ng highschool to understand wat i’m saying…..

  • John Levarli

    Sa iba nmng gumagamit ng Wifi…. wag rin kaung tanga…. 256kbps lang gnwang business???!!

  • jaze

    pwede ba ang Smart Wifi kahit saan sa Pinas basta may near na Smart Cellsite?as in anywhere in the country,even in liblib na provinces basta may smart cellsite.back in the Pinas,we live in Samar and in QC.i’m planning to spend some time (about a year),mostly staying in Samar,can i have smart wifi there and in QC as well.its ok,if its 2 separate accounts.

  • http://www.espesyalnangiti.com Christine

    Hi everyone! I’m form Binan, Laguna. I was so disappointed with SMART WIFI, i thought it is something i can depend on since its from SMART. Sa pag apply pa lang ang bagal bagal na…sobrang daming abala. Then worst, nasa Binan proper ako, malapit lang sa carmona…they told me na meron silang cell site sa carmona..pero how come wala makuha signal ang from south city homes, ang southville pinaka malapit din sa carmona, pero ang mga friends ko from that subdivision, hindi rin nakakuha ng signal. Ang dami nilang dahilan na natatabunan ng building, di ba guys isa sa malaking company ang SMART, hindi ba dapat gawan nila ng way na mapaganda equipments nila at di natin mapipigil ang tao magpalaki ng bahay…isa sa malaking company sa philippines ang smart pero bakit di nila ma-provide ang tamang gamit para sa satisfaction ng customers nila.Aside from that ang bagal pa ng refund.Ang dami pala di makakuha dito sa BINAN ng signal tapos tinatanggap pa nila.
    ..Sana pasukin na ng PLDT ang BINAN sigurado madami mag aapply sa kanila… We at BINAN badly need a telecom and internet provider that we could depend on. And definitely GROOVE and DIGITEL can’t provide that…sobrang bagal ng server nila kahit DSL. Can you guys recommend me na pwede applyan ng broadband o dsl dito sa BINAN aside from GROOVE and DIGITEL? Thank you so much!!!Im desperate to have one for my business…i need it so badly… =(

  • Jon

    Naku, pagisipan nyo mabuti bago magpakabit ng smart wifi kasi di smart yon. Almost 3 weeks na ko at ang assessment ko ay di worth it. Mabagal na connection speed ang makukuha nyo taliwas sa advertisement nila na 256 kbps. I’m getting as low as 30 kbps lalo na sa evenings parang dial-up. At magtingin muna kayo sa tipidpc.com sa forum nila at dun malalaman nyo yung mga sakit ng ulo nung iba. Dapat sa smart wifi ma tv patrol para matuto sa kasinungalingan nila at panloloko nila. Corporate irresponsibility at indifference sa mga customer nila itong smart na ‘to, mukhang pera. O kaya check out other providers na muna. One week na ko reklamo but ayun ganun pa rin parang nakakaloko sila. At di ka makaka alis agad at may one year contract sila, pero wala naman akong pinirmahan. Mantak mo niloko ka na gagaguhin ka pa. KAPAL!!!!!!

  • http://www.espesyalnangiti.com Christine

    To everyone who encounter that false advertisement at panloloko ng smart wifi…bakit di tayo magsama sama and do a complain sa panloloko nila…dapat ipa-media natin ang smart. Malinaw na niloloko lang nila tayo..at marami pa silang lolokohin…

  • soldiers hills muntinlupa

    to everyone who encounter lost of signal or looking for a server try to go up to ur canopy and try to increase ur line of sight by incresing ur height and it might work and sold the problem….

  • nelly

    ei…guys im also planning to subscribe in plaridel bulacan…just want some feedback about the disconnection does this happen because of weather conditions or this just happens for no certain cause or reason? Is there any way to resolve this issue? kasi they are promoting it here in Bulacan right now and I believe lots of people have already subdcribed in Plaridel will this resolve the disconnection issue since a there a already more subsrcibers?

  • http://none smart wifi suck

    im from bulacan, similar to others complaint, i also experience those problems, naubos na nga pasensya ko sa CSR nila at Technical Support. They always told you “Sir, Im sorry to hear that but please wait within 24 hrs to resolve this matter.”

    SMART WIFI SUCKS! DO NOT APPLY!

  • prof. wolf

    im also a smartwifi subscriber and is experiencing troubles. but i understand the system completely kaya i dont react violently..

    Maybe, smart does not explain the following too well:

    1. SmartWifi is a shared bandwidth system. Users in a particular basestation shares an allocated Bandwidth pipe.

    2. In this system, there is a COMMITTED BANDWIDTH(minimum) and BURST BANDWITH (maximum).
    If a user in a sector is the only guy who browses the internet at a particular time, his speed will burst to 256kbps(for SmartWifi). but if all users in that sector simultaneously browse the net, their BW will decrease but NOT SLOWER THAN THE COMMITED BW. This means that your speed will decrease as the number of users in a particular time increase, and vice versa. This is the reason why speedtests return varying speed values. YOUR SPEED IS NOT CONSTANT!

    A dial-up has a burst(max) of only 64kbps, but in reality you get as low as 8kbps(for a typical dial-up ISP). They say that Smartwifi is 4x faster than dialup because 64kbps x 4 = 256kbps. Dial-up can get as low as 4kbps,committed BW depending on the ISP, kaya mabagal tlaga.

    3. IEEE 802.11 is the WiFi standard. I think SmartWifi adapts 802.11 but with some proprietary adjustments. I give them the benifit of the doubt.

    4. Wifi is around 2.4GHz of carrier frequency. A wifi receiver not more than 2kms(for the SmartWifi antenna) from the AP/basestation should withstand heavy rains and typhoons.

    I think hindi nanloloko ang smart. HINDI SILA MARUNONG MAG-EXPLAIN. plus THEY HAVE A VERY POOR TECHSUPPORT.

    Bago lang ang SmartWIfi kaya siguro hindi pa to pulido. Parang nung nagumpisa ang GSM sa philippines, puro flaws and anomalies. my cloning, privacy issues, etc..

    para sakin, im going to give them a chance to improve. afterall, a fixed wireless system is very difficult to put-up lalo na kung very large-scale deployment.

    cool lang tayo mga pare. lets try to understand the technology first. :)

  • http://www.iritado_na_sa_smart_wifi.com iritado_na_sa_smart_wifi

    you have some points but i don’t want to symphatize with you. if they can’t explain their product well then don’t launch it until you get a good marketing officer to do the job. =(

    we pay right, serve us right.

    we signed your terms and conditions with the hopes of receiving your promises, we didn’t signed it to make our life miserable.

    just my 2 cents =(

  • jovic

    this is not (wifi)IEEE 802.11 a, b, or g since those can reach 100m(?) lang…..this is more like 802.16 or wi-max that can reach about 5km range, an emerging technology invented by intel(?) but not yet perfected.

    since the connection is thru radio waves, maraming factors na pwedeng maka-apekto like walls, tall buildings, weather condition, 2.4ghz phones, microwave ovens,

  • thinking about it

    prof wolf,
    thank you so much for ur explanations.. a lot has been made clear to me. (like bakit sa dial ko and download speeds ko varies from 1.5 to 3.x.. minsan lang ako makakita na nag 8.x .. basta masaya na ako pag 3.x ang speed… question: is there ANYONE who can achieve a dial-up speed na double digits, 10.0, 28.8 or 56.0?? e bakit kasi 56k ang sabi nilang speed e…)

    anyway, going back to smart wifi.. atat na nga akong magsign up.. but im having reservations bec of these many negative feedback. Also, im waiting for one of the other competitors like globe, sky, etc to offer a competing product. Any word on this? (gusto ko na sana 899 ng Sky.. pero 192 lang sya e.. if only yung promo nilang burstable 2x speed offpeak hours is for 1 year instead of just for 3 months mag sisignuo na sana ako..)

    Been to Smart WC several times, pero noong nov 1 when we went to Manila Memorial (Sucat) e may booth doon ang Smart Wifi, of all places!! (hehe weird no, sa sementeryo sila nagbebenta) May nakasetup doon na mga naka smart-wifi so i saw them in action for the first time.. i tested speed nila and 68.0 something lang yata. Sabi ko o.. kala ko ba 4x the speed? e barely over dialup naman yan a.. e ang kulit ng agent, ilang beses nyang paulit ulit na “sir di nyo na kailangan pa ng phoneline, pwede nyo ng gamitin phone nyo habang nakainternet.. tsaka unlimited..” hello, i know what dsl is so im not some newbie na kailangan mong iexplain yun no. parang yun lang ang selling point nya e. Tapos may lumapit na ibang agent mas marunong, inexplain nya ng kaunti. Kasi malayo daw sila sa nearest cellsite. And i noticed na “connected speed” nila is only 100kbps.

    Anyway, here are some questions i have..

    1) Anyone get a “connected speed” of 200 above? yung sinasabing burstable, can it go beyond ur connected speed or are you stuck with it until u reconnect again? (sa dialup kasi minsan nakaconnect ka 28.8 lang.. ur stuck w/ that unless you disconnected and connect again and get a 56k connected speed..)

    2) accdg sa explanation ni prof wolf, basta w/in 2 km ka sa nearest celsite e ok na speed mo? is this correct? is it the case of the nearer you are, the better ur speed is? I think malapit lang kasi kami sa isang building na may smart cellsite e. Im near SouthSuperhigway-Vito cruz.. so im sure its a strtegic location to place a cellsite and naconfirm din ito ng isang smart agent..

    if this is the case, does this mean kaya i will achieve a better than averge speed (compared to the majority of smart wifi users it seems..) On the other hand, baka naman bec its a central location e marami akong ka-share sa bandwidth.. if so, how does that work.. how do they distribute the bandwidth? equally? first come first served? or the nearer you are to the cellsite the more you get? Im very much interested sa mga technical background like this so if prof wolf can share some more of his insights it will be a big help not just to me but to others here as well.. thanks..!

    P.S.. great blog site btw, Abe!! :-)

  • prof. wolf

    jovic, 802.11 is not limited on range! it is basically a standard on how a wifi tx and rx communicates..(spectrum spreading,modulation,etc..)
    theoretically a transmit range is proportional to the ERP or the effective radiated power of the 802.11 device. it seems that the antenna that smart wifi uses has enuf power gain to cover 2kms.

    there are many factor that affects signal integrity thats why you need a nearly perfect LOS for your smartwifi CPE. if you have walls,tall buildings in between, you do not have a LOS, in the first place,right? :)

    about the weather condition, it will be a factor if the signal to noise ratio (S/N) is too small. but if you are within a conservative radius of less than 1km(which i think smartwifi implements), you wont have a problem with 2.4GHz. jovic, if you want to see the calculations.. i can send it you. :)

  • prof. wolf

    THINKING-ABOUT-IT, no its not the nearer you are, the more faster your speed is. it is THE NEARER YOU ARE, THE MORE ROBUST YOUR CONNECTION IS. i.e. THE NEARER YOU ARE, THE LESSER YOUR CONNECTION IS SUSCEPTIBLE TO INTERFERENCE. THE NEARER YOU ARE THE GREATER YOUR RSL (received signal level). about bandwidth sharing, the bandwidth is equally distributed to simultaneous users, provided that the bandwidth left for a particular user is still greater than his COMMITTED BW.

  • prof. wolf

    people, i think i have an idea why most of the subscribers suffer bad connections.. I asked kasi the installer kung tgaSMART sya. he said, “Hinde, contractor lang kame.” Sa tingin ko, the installers did not do their job well. kasi pwede mo dayain ang activation ng account. i advise new applicants to observe the installation process and make sure that before the installer leaves, you get a good signal reception and good speed. and my stand remains that their TECHSUPPORT sucks like hell.

  • thinking about it

    prof wolf,

    thanks again for ur insight.. (ive looked at several other blogs/forums about smart wifis and this blog is one who actually gives a lot of useful info.. most others just have people cursing smart’s service.. :-) )

    i get what ur saying.. so let me rephrase it a bit.. isnt that like saying, THE NEARER YOU ARE, THE BETTER YOUR CONNECTION IS? ie, youll have a better chance of getting better speed than someone further down the line who, bec of interference and what nots, get poorer connection?
    sorry, just speculating here.. im not very technical. What is received signal level anyway?

    btw, what speed do you get on your smart wifi connection?

    lastly, ano ba ang committed bandwidth ng smart? legally, does this mean if it falls below the commited bw e pwede silang kasuhan or ask for refund or something?

  • prof. wolf

    RSL(received signal level) is a measure of received signal strength of your antenna receiver. To be honest, I really am not sure of the committed BW of SmartWifi. To those people na nagrereklamo dahil wala silang LOS(line-of-sight), may nkapalibot na building, or something, i guess wala ng magagawa dun. same as sa PLDT DSL, pag masyado ka malayo sa Central Office ng PLDT, hindi ka din makakabitan ng DSL. To those people nman na iniikot yung antenna nila attempting to improve connection, PLEASE, COMMON SENSE NAMAN! :) HINDI YAN ANTENNA NG TV!! haha!:) Nakatutok po yan sa AP located sa basestation. Isa lang talaga ang culprit dito, i think. YUNG MGA INSTALLER, except of course yung techsupport.

  • ambekam

    Hayy naku mga tol, kuya, mare, pare, ate pag nagpakabit kayo ng smart wifi para kayong bumiling ng baotong ipupukpok ninyo sa mga ulo ninyo,
    4x faster daw e h naging 4x slower ehh, tapos me 24 hours support ehh lahat available naman hindi ka pa maka contact, maya maya ubos na battery ng cell mo.
    sana ayusin muna nila.

    nag pa upgrade pa naman ako pero bagal parin 256kbps daw pero pag nag browse ka super bagal

    from your neighborhood

  • http://N/A theduh

    Smart just installed “wifi” sa bahay namin and so far I am not pleased with the connection I am getting 38kbps/s my dial-up is faster than this but I am giving them a week or two before ako magreklamo baka kasi kakainstall lang kaya ganon pa sya kabagal.

    Funny thing is mabilis sya noong nandun ang mga installers at bigla na lang bumagal after silang umalis, ang major issue ko so far ay ang ping timeouts nya, mabilis kung sa mabilis pero pag nagtimeout ayan na halos hindi na makarecover.

  • jesmai23

    nakakainis tlga ang smartwifi,, sana nag pldt dsl nalang ako,, walang kwenta ang 24hr tech support nila,, sabi 256kbps ang speed 24hr,, bumababa ito sa 80kbps starting 10am hanggang 1am,, ask ko lang kung ang pldt dsl ba ganito din??

  • prof. wolf

    uulitin ko mga pare, hindi constant ang speed! YOU WONT GET A 256KBPS ALL THE TIME! kasi burst bandwidth yun. tska THEDUH, thanks for the info. you just supported my theory na INSTALLERS ang palpak talaga. NANDADAYA SILA SA PAGINSTALL! IIWANAN NILA NA MAY PROBLEM TPOS PAG PINABALIK SILA, BABAYARAN ULIT SILA NG SMART SA SERVICE NILA. SIMPLE.

  • prof. wolf

    IF YOU WANT TO KNOW THE REASON WHY YOUR SPEED VARIES, LOOK FOR MY EXPLANATION ABOVE. HINDI AKO TAGA-SMART. I JUST WANT TO EQUIP PEOPLE WITH KNOWLEDGE BAGO TAYO HUMARAP SA SMART AND MAGREKLAMO.

  • prof. wolf

    MESSAGE NO 68 YUNG EXPLANATION.

  • riche

    talking about wireless, check this out: IT Outlook.

  • Christine

    TO PROF. WOLF: Excuse me, we don’t care about their technical problems. What they offer is SERVICE. Hindi problema ng customers whatever technical problem they are experiencing its their responsibility para ayusin at improve, hindi para ipaproblema din nila sa customer yan… part of the service that they offer yung solving those technicalities. wala na akong pakialam kung ano man yang mga pinagsasabi mong mga RSL EK-EK! wow! bigat mo ha iresearch ba? ok fine! matalino ka na.
    sabi mo nga di antenna ng tv yun! ” HAHAHA! :))

    and if your blaming tha installer baket? you think they`re so stupid na magpakahirap ng ilang oras to install the antenna just to disassemble it afterwards? ano yun? e kung ako ang installer…kunyari install ko tapos after 15 mins i’ll say sa customer “wala pong signal e”. di na ako nahirapan!Hindi nila kayayaman ang dayain ang speed o di ayusin ang pag-install…like you said subcontractor lang sila. even if they do the same job a hundred times they won’t get additional payments. Ikalulugi pa nila yung paulit-ulit na pag-ayos nun.That is how subcon works.They get what is agreed upon accepting the job no matter how many times they fix it. As if mautakan ng mas maliliit na company ang smart?

    The hell do we care if kung malayo o malapit man, what they need to do is to improve it and do an action about it.E isa pa nga yan sa come on nila, anywhere…anytime!speed daw!asus! speed lang sa singilan!

    Whether 2 days or 2 weeks or 2 months…pag pinagsama-sama mo lahat ng naloko nila na nagbayad sa kanila…malaki na ang nagawa nun sa finances ng smart…nagamit na nila ang pera one way or the other…that is how business works.customer pa ang nabigyan ng inconvenience customer pa ang nagastusan mula sa pamasahe at kung anu-ano pa.

    hello ka! super defense ka sa smart, at may theory ka pa for smart,baket? akala ko ba you are experiencing problems din ibig sabihin di ka rin ganun kasatisfied sa service nila. why are you defending it so much????PASWELDO KA BA NILA? O STOCK HOLDER KA NG SMART? If you’re a satisfied customer why do you even bother to read all the blogs?

  • rony

    hello im a new smart wifi subscriber here in davao city,lahat ng cnabi nyo was all true, ive experienced it all, the naive techsupport, the delays,low internet speed, na walan pa nga ako ng signal for 3 days, and when i called the techsuport *1888 sobrang walang alam!1 out of 10 lang cguro ang may alam,tapos when they cant solve the problem they will redirect you to a higher technical support, putang ina anong gawa pala nila basic computer support!!!,sobra din bagal ma low bat nlng cel mo sa kakaintay, and when the installer arrived they said ung tower(cel site) nila nagka poblema, they trasfer the connection to another tower which is more than 2kms away from my home pero ok namn cguru kasi ok namn ang weather dito sa davao and wala namn bldgs that can cause obsruction, ung bill ko they send it to me with the same day due date.putang ina!!i agree with u “prof wolf” it also matter with the installer kung magaling ang installer eh ok yung case mo,in my experiencd ok namn ang instaler na pnadala nila and tama kulang talaga ng explanationa ang smart wifi sa mga customers nla, But on the other hand i agree with “the duh” lets give smart a chance pero if ther service will continue with no improvements, putang ina cla! pa dds(Davao deth squad) ko cla! hahahaha..!

  • rony

    lastly,ang smart and pldt nag merge, i think smart wifi will improve,d nman cguru papayag ang pldt niyan kung ang kanilang partner poor ang service..i hope mag improve sila very soon!!!

  • asio

    tama c prof wolf cristine. kung hindi mo na lang maintindihan yung sinasabi ni prof wolf, wag mo na pilitin at baka dumugo ang ilong mo. mahalagang malaman mo yung technology ng wifi para hindi ka magrereklamo sa smart ng basta basta lang.. tingin ko rin installer ang problema.

  • baldog

    agree din ako kay prof wolf. rumaraket ang mga installer para pag pinabalik sila to fix the job, babayaran ulit sila.

  • http://wala mike

    the question is ” are you willing to pay 988php for 2 years for this kind of speed?” im only getting 36kbps, d pa talaga constant, im also a smart wifi user… pero for almost 2months now ganun parin.. wala pagbabago. 988php for 36kbps? think about it.

  • rony

    mike na report mo na ba yan sa smart? i think na sa antena mo yan? ano ang current antenna mo? kasi the motorola canopy system ok ang feedback ng mga users.

  • Tyrone

    I AGREE with Christine. Responsibilidad ng SMART na ayusin dapat ayusin. At isa pa, marami sa Filipino na nagtitiis na lang para di maabala. And for ASIO and PROF WOLF, kahit installer pa sinisisi nyo or the csr nila…still it was the duty of smart para alamin nila ang klase ng trabaho ng hinahire nila…Siguro naman hindi sila mga tanga na sa DAMI DAMI nang nagrereklamo sa SMART, para hindi nila maisip if may mali sa kanilang mga installers…Its thier responsibility to find out kung ano problema..at tanggapin nyo man o sa hindi, may pagkukulang ang smart, sa dami naming nagrereklamo, until now wala silang ginagawang improvement. Mga dudes, wag masyado magmarunong ang iba diyan, dahil hindi lahat ng FILIPINO tatanggapin ang ganyan dahilan, mas marami tao ang di nag wewaste para pag aralan ng husto kung ano problema sa technical nila, dahil yan ang isa sa binabayaran sa smart,ang mantain nila ang service nila ng matino….MALIWANAG NA MANLOLOKO ANG SERVICE NILA SA SMART WIFI. Yun lang po mga pare..salamat!

  • Southplains Subdivision

    Yeah, Im from SouthPlains,Biñan too. Christine had a point on that aspect. Kasi po peeps napaka dami na nag rereklamo sa amin sa Smart wireless center ng sta.rosa…mula sa pag apply at pag install, napaka dami na agad na hassels. Tapos hindi pa basta makakuha ng signal, nawawalan pa…sabihin mo ang smart, kulang sa cell sites…kung mobile nga nawawalan ng signal sa loob ng bahay. Smart should do something to resolve that, subscribers don’t pay just for them to understand all the difficulties of your provider…kaya ka nga nagbabayad ng malaki at nag-iinternet to make things easy for you…pero what the hell is this??? Kelangan nila improve yan..in the first place inaral na muna nila ng maige ang lahat ng bagay…kaya nga nasa technology sila..to determine the problem, cause and solution. Hindi para intindihin ng customer ang problema nila…Ang smart…totoo sinasabi nyo, SPEED lang po sa SINGILAN.

  • rony

    ey tyrone kung hindi pag aralan ang kanilang service eh magiging TANGA ka namn nyan, i think as a subscriber alam mo rin ano responsiblity mo especially knowing their products or services o technical ba. its like your appying a job the first thing u should do is first know the company,personally i know the negative feedback ng mga smart wifi users pero alam ko this is ther critical moments kasi bago pa sila.

  • SMART SUCKS

    WELL WHATEVER PEOPLE SAY HERE,KAHIT ANO PANG TECHNICAL EXPLANATIONS, MALINAW MAN O HINDI..YOU SAY….WALA NAMAN MAGPAPATALO SA KAHIT SINO DITO KUNG TAYO MA’Y MGA PRO-SMART WIFI AT ANTI-WIFI…PERO TANGGAPIN MAN O HINDI NG SMART WIFI…HONEST PROMOTION NA LANG KASI SANA..PARA DI NAG EEXPEXT..IKA NGA MATIISIN MGA PILIPINO…KUNG HONEST ANG PAG PROMOTE E DI SANA WALANG NAGAGALIT…ITO LANG MASASABI KO,ISANG MALAKING BULOK ANG SERVICE AT OFFERS NG SMART WIFI! MGA MANLOLOKO… SAN KA PA?KAYA DITO NA KAYO SA SMART…SMART MANLOKO NG TAO…HAHAHAHA!

  • Christine

    Yeah right, its not na ayaw intindihin ng mga ilang tao ang techinicals nila…pero the issue here.They still be the one who maintains on it.At problema pa rin nila i-solve ang dapat ibigay nila sa client.Parang isang pagkain yan, na pag sinabi na masarap, sinusubukan mo if okey nga quality haggang babalikan mo na para bumili ulit.If honest lang sila sa mga subscriber at sa promotion e di sana wala talagang nagagalit,and being in advertising and having also an owned business…FALSE ADVERTISEMENT pa rin sila kaya nga madami nagagalit dahil nag eexpect…sa dami ng nagagalit sa smart…hindi pwede lahat isa isahin mo na mag explain ng kapalpakan nila….tanggapin na kasi natin na di talaga maasahan as of the moment ang SMART WIFI….Sana lang they do an action na lang para ma-improve baka sakali dumami pa subscriber nila….SA SUBSCRIBER PA RIN NABUBUHAY ANG SMART, kaya dapat alagaan at bigyan ng tama at siguradong service 😛

  • Roberto P.

    Walang manloloko kung walang magpapaloko. Hay! Pinoy nga talaga madaling mabola. Smart talaga ang SMART.

  • JOHN

    FOR ME DA BEST ANG SMART WIFI.. KC NKUKUHA NMAN NAMIN UNG RANGE NG SPEED.. BKA KC SA MGA PC NA LNG NINYO ANG MY PROBLEMA.. AKMI ANG SPEED NAMIN 256 KBPS.. KAYA NIYANG PATAKBUHIN ANG 8 PC SA SPEED NA YUN.. BASTA AKO WALA AKONG MASASABI THE BEST TLGA ANG SMART WIFI… KAYA CHECK NYO NLNG ANG PC NINYO KC NAKAKAAPEKTO DINA ANG SOBRANG LUMA NG PC…THANKS.. JOHN RODRIGUEZ

  • roj

    ^tiga saan ka ba?

    Itatanong ko lang kung may tiga Laguna dito…sa bandang Los Banos…pinaplano ko kasi magpakabit eh…gusto ko sanang kumuha ng feedback from an existing subscriber who lives within our area. Thanks!…

  • knatzeeh

    hi peeps. im a subscriber of smart wifi since september and i never had problems until the first week of october. i was reading the blogs posted here to hopefully solve the problem but pansin ko puro lang reklamo so i kno it wouldn’t help. i live in cagayan de oro city and i swear ang pangit ng connection ng smart dito. my place is less than 2kms from the smart cell site and i get a speed as low as 20-30kbps and highest registered was 50kbps since october (by the way my connection is 128kbps). so instead of posting another complain, i opted to “find” a solution to the problem… well, i tink i found a solution 1 (well it did worked for me). but however, im not sure if this works wit the rest of u guys but i kno its worth the try anyway.

    :: Please remember that editing files/windows settings is done at your own risk. These are suggestions I will not be responsible for anything
    that happens to your computer if you follow/do not follow these instructions. ::

    NOTE: Check your connection speed before doing this so you can compare the results later.

    Go to

    http://www.speedguide.net/downloads.php

    Please download the tool called “TCP Optimizer”.

    To use it, first select the network adapter you use and then your connection speed by using the top slider. (Mine is set to 114kbps).

    Then go to FILE and create a backup of your current settings.

    Then select “OPTIMAL SETTINGS” in the lower right of the “GENERAL SETTINGS” tab.

    Click “APPLY CHANGES” and restart your PC.

    Now check if the speed problem is solved and PLEASE let me know if it did by posting a blog here. oh by the way, i got a max speed as much as 380kbps last night!! iv been using this tool for three days now and i never had lags in my online game (navy field – you should try it). works rili fine with me. hope it does with you. good luck. =)

  • robal sepulchre

    good day, i would just like to ask the basics of wi-fi connection since i recently acquired a laptop and dont how to use it for wi-fi. are there any hardware i should purchase? etc. thank you and i hope for your re[pkly

  • Pinnochio

    …………LET ME JUST PUT THIS ON RECORD…

    The night of Nov. 10, WHILE WE WERE EXPERIENCING again and again ….VERY SLOW CONNECTION AVERAGING AROUND 40kBPS, one of our bloggers here(MUSICK) suggested to change our IP to 192.168.232.253, to disable the connection and enable it afterwards. With such change, your browser will be redirected to the SMART WIFI PORTAL.
    MUSICK suggested to download the MOZILLA Firefox and examine the download speed.
    I downloaded firefox several times and my download speed registered at 194Kbps to 210Kbps. The other bloggers posted messages saying the same speed with the firefox download.
    This firefox download test from SMART PORTAL simply exonerated our antennas, our PCs, Cable and everything in our premises from being the CAUSE of SUCH SLOW connection. BECAUSE THE TRUTH of the more than 2 months of VERY SLOW(40Kbps) SMART WIFI connection lies in SMART’s SHARING CONFIGURATION somewhere in their system. A Sharing configuration which shares a 256Kbps bandwidth between 3 or more subscribers, the same exact bandwidth for Plan988 which we are paying 988php per month.
    With this Mozilla Firefox download test done by most SUBSCRIBER-bloggers pioneered by Musick…. ALSO a subscriber….SMART now CAN NOT USE ANY MORE REASON TO TRICK US….. TO STEAL FROM US…
    AT DAHIL BISTADONG-BISTADO NA NGA ANG SMART SA PAGNANAKAW NILA SIMULA NOONG Oct. 1, 2005(in our area’s case) hanggang gabi ng Nov. 10, 2005, SMART decided to CRUSH their “sharing configuration” or shall I say their “NAKAW-BANDWIDTH configuration” and return everything to normal. THIS is the very reason why at about 11:00 AM in the morning of Nov.11, 2005, we, the subscribers of smart wifi, experienced for the FIRST time after months of “PAGNANAKAW ng SMART” connection speed that is WORTH the money we are paying to the FRAUDULENT SMART company.
    There is no truth that SMART just UPGRADED our PLANS to 384Kbps because if that is true, our speed at DAWN should have been 360+Kbps. I tested my connection at 4:00AM today for several times and the average speed is the same as my tests done yesterday afternoon and this afternoon.
    IT IS CLEAR THAT SMART STOLE OUR BANDWIDTH FOR THE PAST TWO MONTHS OR SO….AND IT IS THE RESPONSIBILITY OF SMART TO GIVE REBATES TO ITS SUBSCRIBERS FOR THE VERY VERY VERY POOR SERVICE WE HAVE EXPERIENCED.
    A VERY VERY VERY POOR SERVICE CAUSED BY THEIR SHARING CONFIGURATION…..

    What we have now is CAUSED by everyone’s EFFORT, Sharing and posting genuine stories of our experiences and tests with our “Sa Madaling Araw lang Rumaragasa ‘Ternet ko Wag Ikabit Fiasco Ito” connections. Lets altogether THANK everyone in this BLOG for their WONDERFUL and FLAMING support, for the SELFISH ones, the bloggers who lambasted SMART for their poor service. I, personally would never forget the FLAMING words posted by most of our bloggers, words that FORCED SMART to stop STEALING from their subscribers….. After ALL, SMART is worth those FLAMING WORDS….

    Let us ALL be vigilant with this service….

    I specially thank the following BRAVE subscriber-bloggers for their support…

    Bea, Jun, MUSICK, Junior, Jose, Jason, Boy, Joey of Eat Bulaga, BPS, Jose .2, Shit, Putang Ina Mo SMART!!!, too late,Boy_Techie, WIFI TADO, the disappointed, Eddie Garcia, jam , pque boy, AKO MABAHO, merg, George Estregan….

    … at marami pa pong Iba……

    Sa mga nagpasalamat sa Inyong Abang Lingkod……… You are most Welcome…

    Salamat Sa Diyos….. Sana’y di na mag-init ulo natin…

    …………………….God Bless All of You………………….

    SMART…. May Ninakaw kang DAPAT mong ibalik sa AMIN…

    Again… Lets ALL be vigilant with this service…..
    FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING…

  • Pinnochio

    My handle is “Pinnochio” please do not think that I am lying about this message I am posting. There is a reason why I chose “Pinnochio”.

    I am new in this blog… I am a constant blogger about smart wifi service at this URL,

    http://www.yugatech.com/blog/?p=132

    Please see our blogs there… You can look at message 383 of that blog to know why I used the handle “Pinnochio”.
    I am just sharing with you the FACTS we have realized based on INPUTS of technical people as well as the results of numerous tests that most bloggers posted there.
    We now have 813 posted messages at that URL.

    …………LET ME JUST PUT THIS ON RECORD…

    The night of Nov. 10, WHILE WE WERE EXPERIENCING again and again ….VERY SLOW CONNECTION AVERAGING AROUND 40kBPS, one of our bloggers here(MUSICK) suggested to change our IP to 192.168.232.253, to disable the connection and enable it afterwards. With such change, your browser will be redirected to the SMART WIFI PORTAL.
    MUSICK suggested to download the MOZILLA Firefox and examine the download speed.
    I downloaded firefox several times and my download speed registered at 194Kbps to 210Kbps. The other bloggers posted messages saying the same speed with the firefox download.
    This firefox download test from SMART PORTAL simply exonerated our antennas, our PCs, Cable and everything in our premises from being the CAUSE of SUCH SLOW connection. BECAUSE THE TRUTH of the more than 2 months of VERY SLOW(40Kbps) SMART WIFI connection lies in SMART’s SHARING CONFIGURATION somewhere in their system. A Sharing configuration which shares a 256Kbps bandwidth between 3 or more subscribers, the same exact bandwidth for Plan988 which we are paying 988php per month.
    With this Mozilla Firefox download test done by most SUBSCRIBER-bloggers pioneered by Musick…. ALSO a subscriber….SMART now CAN NOT USE ANY MORE REASON TO TRICK US….. TO STEAL FROM US…
    AT DAHIL BISTADONG-BISTADO NA NGA ANG SMART SA PAGNANAKAW NILA SIMULA NOONG Oct. 1, 2005(in our area’s case) hanggang gabi ng Nov. 10, 2005, SMART decided to CRUSH their “sharing configuration” or shall I say their “NAKAW-BANDWIDTH configuration” and return everything to normal. THIS is the very reason why at about 11:00 AM in the morning of Nov.11, 2005, we, the subscribers of smart wifi, experienced for the FIRST time after months of “PAGNANAKAW ng SMART” connection speed that is WORTH the money we are paying to the FRAUDULENT SMART company.
    There is no truth that SMART just UPGRADED our PLANS to 384Kbps because if that is true, our speed at DAWN should have been 360+Kbps. I tested my connection at 4:00AM today for several times and the average speed is the same as my tests done yesterday afternoon and this afternoon.
    IT IS CLEAR THAT SMART STOLE OUR BANDWIDTH FOR THE PAST TWO MONTHS OR SO….AND IT IS THE RESPONSIBILITY OF SMART TO GIVE REBATES TO ITS SUBSCRIBERS FOR THE VERY VERY VERY POOR SERVICE WE HAVE EXPERIENCED.
    A VERY VERY VERY POOR SERVICE CAUSED BY THEIR SHARING CONFIGURATION…..

    What we have now is CAUSED by everyone’s EFFORT, Sharing and posting genuine stories of our experiences and tests with our “Sa Madaling Araw lang Rumaragasa ‘Ternet ko Wag Ikabit Fiasco Ito” connections. Lets altogether THANK everyone in this BLOG for their WONDERFUL and FLAMING support, for the SELFISH ones, the bloggers who lambasted SMART for their poor service. I, personally would never forget the FLAMING words posted by most of our bloggers, words that FORCED SMART to stop STEALING from their subscribers….. After ALL, SMART is worth those FLAMING WORDS….

    Let us ALL be vigilant with this service….

    I specially thank the following BRAVE subscriber-bloggers for their support…

    Bea, Jun, MUSICK, Junior, Jose, Jason, Boy, Joey of Eat Bulaga, BPS, Jose .2, Shit, Putang Ina Mo SMART!!!, too late,Boy_Techie, WIFI TADO, the disappointed, Eddie Garcia, jam , pque boy, AKO MABAHO, merg, George Estregan….

    … at marami pa pong Iba……

    Sa mga nagpasalamat sa Inyong Abang Lingkod……… You are most Welcome…

    Salamat Sa Diyos….. Sana’y di na mag-init ulo natin…

    …………………….God Bless All of You………………….

    SMART…. May Ninakaw kang DAPAT mong ibalik sa AMIN…

    Again… Lets ALL be vigilant with this service…..
    FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING…

  • rony

    robel sepulchre..as long as your unit hav a lan card,ok na yan.which i think almost all laptop are already built-in.
    to knatzeeh.. the tcp optimizer is ok though its not really needed if xp na ang operating system mo.ok tlaga yan sa mga win98,me,2000 lang.wel, yun lang! tnx….

  • Pinnochio

    I have read some of the messages here… And just like at URL http://www.yugatech.com/blog/?p=132
    where I constantly post messages for the past 2 months, I have read messages that BLAME our antennas, our pcs, our hd’s, the trees, the need to download a TCP optimizer(and other optimizers), even the sub-contractors that installed the service as the reason for the more than 2 months of very slow connection.

    These messages are messages from SMART people(I mean SMART Employees) who are just trying to mislead the public… the subscribers…TO HIDE THE TRUTH ABOUT THE SHARING CONFIGURATION THAT THEY CONTROL, HOW THEY WERE STEALING 80% OF THE BANDWIDTH FROM EACH SUBSCRIBER TO BE SOLD TO NEW SUBSCRIBERS/VICTIMS. TO PUT AWAY THE BLAME FROM THEM.

    LETS ALL BE VIGILANT WITH THIS SERVICE…
    FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING.

  • Pinnochio
  • rony

    hello people, pinnochio, thanks for that good infos and i wud like u to know that im not from smart, im only a subscriber,im not protecting smart cause im also victim of their very poor service as u can see in my past blog, : about sharing configuration, matagal ko na rin yang hinala kasi dati rin yan issue sa pldt dsl,i dont know ha if its still the issue today, and about those trees,antennas etc…technicaly it can also be a factor for a low internet speed naman.thats why there are some people who are nice enough to find solution about it like KNATZEE who suggested about tcp optimizer and it really do solves the problem for some users,and i dont know if he/she’s from smart ha! and about antennas?? u can see in http://www.tipidpc.com in their forum about smart wifi rin that the motorala canopy system really did solved there undying complains. So as a subscriber naman we must also overcome our little stupidity.alamin and dapat alamin.hahahaha..peace!

  • thinking about it

    Hmmm.. just found out that there is a new product by PLDT… MyDSL-W. (i noticed that there is a separate thread in this blog about this but ill post here for now since more people read this thread :-) ) Info on this can be found at http://www.mypad.net/dslw/faq.asp

    Obvious question: Is this the same as smart wifi? One would think so since PLDT owns smart. And they would obviously use Smart’s cellsites (altho they did not specify this in their faq). Speaking of Faqs, PLDTs FAQ on their mydsl-w is a LOT more informative than Smart Wifi’s Faq (whose website has been around for at least 6 months.. you would think they’d update it once in a while..)

    Anyway, one obvious difference bet the two is that myDSL-w offers 256k, 512k and up to 1 MBPS !!

    Now i dont understand the technical stuff, but if this technology is the same as Smart wifi.. then how can they promise a speed of 1 MBPS when they cant even deliver promised speeds of 128k and 256k in smart wifi?? If its possible to give a speed of 512 and 1mbps then it should be a piece of cake to give everyone 256kbps right? (that is what people payed for..)

    Unless of course for some reason PLDT is using different technology for their mydsl-w…

    so bottomline, do you guys think getting mydsl-w is better than smart wifi? or are they simply the same product w/ different names? (if so why not offer 512 and 1mbps for smart wifi as well?)

    For example, if im the only guy in my area to sign up w/ mydsl-w, but theres a lot of smart wifi subscribers in my area, do i share the bandwidth w them or i get my “own” bandwidth..?

  • Pinnochio

    rony said…
    ===========
    and about those trees,antennas etc…technicaly it can also be a factor for a low internet speed naman.thats why there are some people who are nice enough to find solution about it like KNATZEE who suggested about tcp optimizer and it really do solves the problem for some users,and i dont know if he/she’s from smart ha! and about antennas?? u can see in http://www.tipidpc.com in their forum about smart wifi rin that the motorala canopy system really did solved there undying complains. So as a subscriber naman we must also overcome our little stupidity.alamin and dapat alamin.hahahaha..peace!
    ================

    You don’t need a TCP Optimizer if your OS is Windows XP Pro., it may increase the speed though for some OS like windows 98 BUT the increase would be around 33%, So if your SMART Wifi’s speed for two(2) months is 40 Kbps, the new speed due to that optimizer would only be 53.2Kbps FAR.. FAR… FAR.. from the 256 Kbps bandwidth.

    and how will you explain this…
    including me, we have in our vicinity at least 5 SMART Wifi subscribers. For almost two months we experienced VERY SLOW connection around 40Kbps ALL our plans are Plan 988 which should have corresponding speed of 256Kbps.
    Two(2) of us requested CHANGE of antenna. The new antennas were MOTOROLA Canopy System. Napapamura nga yung dalawa(2) kasi after the ANTENNA CHANGE… GANON PA RIN!!! AROUND 40 Kbps PA RIN. and for 3 weeks….. ganon pa rin.. 40 Kbps pa rin.
    In the FIRST place… nung first time na ikinabit ang aming SMART Wifi connections, at Plan 788 pa.. the speed never went below 100Kbps….
    And since Oct. 1, 2005, up to Nov 10, 2005 our connection speed averaged 40Kbps.
    Now.. from Nov. 11, 2005 to Nov. 14, 2005, our speed never went below 200Kbps both for the old antennas and the new antennas of our 2 neighbor-subscribers. WALA namang punong pinuputol… SO, how can you explain that….??? hmmnnn???
    I’m just here to bring light to NON-technical, REAL subscribers. THE REAL CAUSE of the almost two months of VERY SLOW connection is SMART’s SHARING CONFIGURATION. designed to share a 256 Kbps bandwidth to at least 3 or more subscribers.
    And because of so many complaints from subscribers as well as FLAMING WORDS, SMART was forced to crush that SHARING configuration or shall I say their “NAKAW-BANDWIDTH” configuration in the morning of Nov. 11, 2005, that’s why you can now enjoy speed above 200Kbps

    I’m also here to enlighten semi-technical people like you on things you SHOULD LEARN. People who are gullible enough to Listen to the tricks and fake reasons of SMART Technical people who were JUST trying to HIDE the TRUTH.

    So as a subscriber naman we must also overcome our little gul-gul-gullibility. alamin and dapat alamin.hahahaha..PEACE MANONG!!!

  • Pinnochio

    I am new in this blog… I am a constant blogger about smart wifi service at this URL,

    http://www.yugatech.com/blog/?p=132

    Please see our blogs there… You can look at message 383 of that blog to know why I used the handle “Pinnochio”.
    I am just sharing with you the FACTS we have realized based on INPUTS of technical people as well as the results of numerous tests that most bloggers posted there.
    We now have 813 posted messages at that URL.

    …………LET ME JUST PUT THIS ON RECORD…

    The night of Nov. 10, WHILE WE WERE EXPERIENCING again and again ….VERY SLOW CONNECTION AVERAGING AROUND 40kBPS, one of our bloggers here(MUSICK) suggested to change our IP to 192.168.232.253, to disable the connection and enable it afterwards. With such change, your browser will be redirected to the SMART WIFI PORTAL.
    MUSICK suggested to download the MOZILLA Firefox and examine the download speed.
    I downloaded firefox several times and my download speed registered at 194Kbps to 210Kbps. The other bloggers posted messages saying the same speed with the firefox download.
    This firefox download test from SMART PORTAL simply exonerated our antennas, our PCs, Cable and everything in our premises from being the CAUSE of SUCH SLOW connection. BECAUSE THE TRUTH of the more than 2 months of VERY SLOW(40Kbps) SMART WIFI connection lies in SMART’s SHARING CONFIGURATION somewhere in their system. A Sharing configuration which shares a 256Kbps bandwidth between 3 or more subscribers, the same exact bandwidth for Plan988 which we are paying 988php per month.
    With this Mozilla Firefox download test done by most SUBSCRIBER-bloggers pioneered by Musick…. ALSO a subscriber….SMART now CAN NOT USE ANY MORE REASON TO TRICK US….. TO STEAL FROM US…
    AT DAHIL BISTADONG-BISTADO NA NGA ANG SMART SA PAGNANAKAW NILA SIMULA NOONG Oct. 1, 2005(in our area’s case) hanggang gabi ng Nov. 10, 2005, SMART decided to CRUSH their “sharing configuration” or shall I say their “NAKAW-BANDWIDTH configuration” and return everything to normal. THIS is the very reason why at about 11:00 AM in the morning of Nov.11, 2005, we, the subscribers of smart wifi, experienced for the FIRST time after months of “PAGNANAKAW ng SMART” connection speed that is WORTH the money we are paying to the FRAUDULENT SMART company.
    There is no truth that SMART just UPGRADED our PLANS to 384Kbps because if that is true, our speed at DAWN should have been 360+Kbps. I tested my connection at 4:00AM today for several times and the average speed is the same as my tests done yesterday afternoon and this afternoon.
    IT IS CLEAR THAT SMART STOLE OUR BANDWIDTH FOR THE PAST TWO MONTHS OR SO….AND IT IS THE RESPONSIBILITY OF SMART TO GIVE REBATES TO ITS SUBSCRIBERS FOR THE VERY VERY VERY POOR SERVICE WE HAVE EXPERIENCED.
    A VERY VERY VERY POOR SERVICE CAUSED BY THEIR SHARING CONFIGURATION…..

    What we have now is CAUSED by everyone’s EFFORT, Sharing and posting genuine stories of our experiences and tests with our “Sa Madaling Araw lang Rumaragasa ‘Ternet ko Wag Ikabit Fiasco Ito” connections. Lets altogether THANK everyone in this BLOG for their WONDERFUL and FLAMING support, for the SELFISH ones, the bloggers who lambasted SMART for their poor service. I, personally would never forget the FLAMING words posted by most of our bloggers, words that FORCED SMART to stop STEALING from their subscribers….. After ALL, SMART is worth those FLAMING WORDS….

    Let us ALL be vigilant with this service….

    I specially thank the following BRAVE subscriber-bloggers for their support…

    Bea, Jun, MUSICK, Junior, Jose, Jason, Boy, Joey of Eat Bulaga, BPS, Jose .2, Shit, Putang Ina Mo SMART!!!, too late,Boy_Techie, WIFI TADO, the disappointed, Eddie Garcia, jam , pque boy, AKO MABAHO, merg, George Estregan….

    … at marami pa pong Iba……

    Sa mga nagpasalamat sa Inyong Abang Lingkod……… You are most Welcome…

    Salamat Sa Diyos….. Sana’y di na mag-init ulo natin…

    …………………….God Bless All of You………………….

    SMART…. May Ninakaw kang DAPAT mong ibalik sa AMIN…

    Again… Lets ALL be vigilant with this service…..
    FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING…

  • anthony

    iam a wifi subsciber, currently ang ginagamit ko ay canopy. so far ala namang problem. iam from sampaloc manila, medyo marami na rin kami dito na ka wifi. ang problem nga lang ang kanilang costumer support/service. iam a nurse, ala ako masyado alam dito sa tech na ito, but i cannot get a constant speed from them. ganito ba talaga?

  • nolimel

    Hello Folks!

    I applied sa Smart Wifi and got my refnumber to pay. But before I do that I would like to have some honest feedback from users regarding its quality of service. I read and learned a lot from other forums like these – still I can say mixed ang reactions from the users some are satisfied, some are disgruntled to angry, and some says “puwede na”. – Though I can see na very very glaring ang mga comments ng mga disgruntled/angry users.

    I dont know if location is crucial – I live in paranaque – near the centennial, naia terminal, nayong pilipino. If any smart wifi users live near my area – I hope to hear from him/her regarding the experience.

    I do hope a reply from you folks to my email and/or through this forum.

    Thanks.

    Nolimel

  • gig

    Of all the messages here, message number 68 explained with the most clarity. it all fit in, it all made sense. i agree wolf, the system is still fresh thats why smart encounters a lot of trouble. No other country that i know dared to install a very large scale fixed wireless ip network such as this.. talk about lucky. :)

  • rony

    pinnochio ::let me just rephrase about tcp optimizers sinabi ko nman that it will not be needed if ur operating is xp u can see it in my blog #103.and i am not a gull.hehehe…and about those antenas its true u can see it tipidpc.com in their forum some of the users confessed it solves the problem…so lets just be happy. as u said the smart already heard our clamors and they are now fixing it…or shud i say they had already fixd it..tnx!peace!

  • andrea

    People, i think there is no way to deploy any ip network service without bandwidth sharing.. unless you are willing to pay for a dedicated leased line just for you. Sharing of bandwidth is inevitable.. that’s why you have the committed or guaranteed bandwidth and burstable bandwidth. wolf has this explained on message 68. Therefore, your speed cannot be constant plus you cannot always expect that your speed will burst to 256kbps or 384kbps. The only question here is why are there instances that our speeds get lower than our committed bandwidth?

  • Tyrone

    Tanga ako rony alam ko. inaamin ko na. Tungengot tlaga ko. sori!

  • John Rodriguez

    ok roj,,, tga Bulacan ako.. masasabii ko na ayos nmn smin.. pero try mo din sa inyo.. o mag tanung ka muna sa Smart Wireless center mlapit dyn..mdmi na akong nna encounter na error,, nung check ko ung PC ko ayn na ayos.. kkung mbagal yan.. kesa sa gumamit ka ng Iexplorer try to download this Spybot.. da best yan.. mski na dial up lng ako dti.. nkukuha ko ang range ng 56kbps.. kesa sa original nito na 50kbps tnx

  • Tasuki Hitsutora

    agree ako sa post ni prof. wolf.. let us be more considerate naman.. yes bago lang sila.. so give them more time.. wag tayu puro reklamo lalo na if we dont know how the connection works.. im running on destiny cable internet,shared bandwidth din toh.. tho i think wifi is much much better in terms of connection and stability. lets see nalang muna how wifi improves, im also planning to change to wifi since its much much cheaper. damn im paying 1.6k php for this fucked up cable internet.
    see how lucky u guys na may wifi na sa area nyu. -pRO [ Ang Tigre ng Fenrir ]

  • Pinnochio

    My Comment on….

    “prof wolf”, blog 68, http://www.pinoytechblog.com/archives/smart-wifi-get-mixed-reception
    POSTED BY kurt AT http://www.yugatech.com/blog/?p=132 WITH comment
    “I think hindi nanloloko ang smart. HINDI SILA MARUNONG MAG-EXPLAIN. plus THEY HAVE A VERY POOR TECHSUPPORT.”

    ================

    I SAY….
    Iyan ang Official Statement ng SMART people sa pagkakabisto sa kanila….
    eh ano ba ang gagawin mo sa barahang kapusoy-pusoy.
    IWAS pusoy na lang…..

    now the’re saying …
    “1. SmartWifi is a shared bandwidth system. Users in a particular basestation shares an allocated Bandwidth pipe.”

    When my Plan 788 was installed more than 2 months ago, my speed never went below 100Kbps which signified that the bandwidth I used WAS NOT SHARED. My 4 neighbor Plan 788 subscribers had the same speed. Each of us experienced speed that never went below 100Kbps. After a month.. Oct. 1, The first day of the offering of Plan 988, they started the sharing of bandwidth.. and thus we experienced terrible speed on our SMART Wifi connections.

    And we were NOT told about this…. that in the NEAR future, our bandwidth shall be shared which will result to the degradaton of connection speeds. Which resulted in the change of meaning of “SMART WiFi”….during the “SHARING PERIOD”, it meant… Sa Madaling araw lang Rumaragasa ‘Ternet ko… Wag Ikabit Fiasco Ito”

    As stated in “Consumer Protection Act”, we, the consumers have the right to be properly informed about the product.
    …And it is in this area that SMART committed a wrongdoing…. LEGALLY SPEAKING… As for other subscribers , I was NEVER informed. And just like most subscribers calling their hotlines(the CSR and TSR), I felt that they were just misleading the public with their tricks… like our antenna could be the culprit, the HD space, the cable connections, VIRUS, temporary internet files, even the cookies for God’s SAKE!… Whenever I remember those days…. there’s only one word in my mind… BULLSHIT!!!

    Hindi nanloloko ang SMART???
    Na hindi lang Sila marunong mag-explain???
    That they have a very poor tech support????

    B u l l s h i t…! They were told not to explain the truth!!!
    And that for me is FRAUD….LEGALLY SPEAKING.. I mean.

    Ang magandang gawin ng SMART ay mag-rebate for those irritable days that we have suffered. SMART should have a good relationship with the people especially with its subscribers… MAGPAPASKO NA… 2 MONTHS FREE NAMAN DYAN…. MGA DAMUHO KAYO!!!

  • anthony

    i’ve tried downloading. nagdownload ako ng 20 mb of files in less than 2 mins. hanggang ngayon ala pa ako nagiging problem sa kanila. i am from sampaloc, manila. magpost naman sana dito mga taga manila for thier comments and experiences. thanks!

  • Pinnochio

    In fairness, Simula noong Nov. 11, 2005 at approx. 10:30 AM, AFTER mabisto ang SMART sa Firefox download….. hanggang ngayon… maganda ang speed ko…

    2 questions left…
    first… HANGGANG KAILAN ITONG MAGANDANG CONNECTION NA ITO???

    SECOND… may HIYA kaya ang smart para mag rebate sa FIASCO at nakahihiyang connection natin for the last two months???

    2 months FREE para sa 2 months na SMART WiFi connection… Sa Madaling Araw lang Rumaragasa ‘Ternet ko, Wag ikabit Fiasco Ito…

    Maganda connection nyo ngayon… itulo-tuloy nyo na ang ganda. IBALIK SA SUBSCRIBERS ANG DAPAT IBALIK.

  • Ephraim Rehum

    Baldo, saan yung Service Center na may mga chicks na sinabi mo? Yung mga pinupuntahan ko wala eh… huhu.

  • Maggie Mammaril

    dito sa pinagtatrabahuhan ko meron…
    isa raw ako roon sabi ng nanay ko…

  • rony

    hav u seen the new commercial of pldt dsl? 999 at 384 kbps. PUTANG INA!!! 1 peso nlng diferens sa smart wifi 998 at 256kbps.. is this a joke!!!!!!!!!Are they trying to fool us again!!! Smart and pldt are partners..papayag ba tayo nito mga smart wifi subscribers!? putang ina!

  • rony

    sorry 988 at 256kbps pala! but still fuck them! 11 pesos! 1 boteng suka! huh! tang ina!

  • anthony

    oo nga rony, niloloko na ata tayo! wag naman silang ganyan.

  • wolf

    pinnochio, if bandwidths are not shared, i.e u have a dedicated pipe, your speed will be close to constant.. it occurs to me that your statement that your speed “never went below 100kbps” as well as your 4 neighbors is implying that your speed did vary… meaning, you, together with your 4 neighbors shared and still shares the same bandwidth pipe. :) it just happens that the capacity dealt by the 4 of you(or more) at that time did not exceed the choke point of the connection. dont get me wrong, i know this bec IM A SUBSCRIBER SINCE “SMART WIFI” WAS “MERIDIAN WIFI”. :) we are experiencing favorable speeds now because the capacity of our respective basestations were increased. simple as that. :) for how long? well… we shall experience no trouble if the choke point is not yet breached. computer networks experts say that the slow connection happened because of capacity overload. if you recall, the PEAK of the slow connection happened during the last week of oct upto 1st wk of november— the vacation weeks.. smart was caught unready for these capacity issues at the height of the “smartwifi boom”. but you see.. they are still coping up with the sudden increase of subscribers.. as for the rebate you are saying, hehe.. i have nothing to say but.. with SMART? good luck on your campaign.. :)

  • rains

    hmmm… all i can say is that if a company is offering a certain service to consumers, it is their responsibility to make sure that the service is working at its 99.9% efficiency and capability. they should not give the consumers a share of their problems.

    just an opinion, i think the service is still in the experimental stage. they should have not provided the service to all consumers but rather tested it thouroughly within a group and with normal to extreme circumstances.

    with this, it can be assumed that maybe what all SMART was thinking is the money that they would get from it.

    oh well…

  • ralphy

    tang-ina nyo mga gago… mga wla nman kaung alam sa pg-install ng smart wifi.. ako, installer hndi kau! mga mang-mang.. hwag nio nmang sisihin kming mga installer kc di nmin control ang pgbigay ng magandang signal sa putang-inang dead-spot na place nio, mga tanga… kau kya mginstall, mga bobo… kla nio cguro, porke malapit kau sa cellsite may signal na –hoy mga tanga! hndi ganun… mga abnoy… ang pa pangit nio… bago kau mgapply tignan nio muna place nio kung my cellsite n my wifi dun…mga ungas… hndi ung ngwawala kau sa wireless, mga ulol…

  • ralphy is back madafucka’z

    e2 pa nakakainis! akla nla, tuloy-tuloy ang connection ng putang-inang wifi n yan, hndi noh! minsan mgkakaproblema ka, kung bakit wla kang connection… anong ginawa? nireset ung basetation na tinututukan mo.. kya un… tatawag ka, hndi ka masasagot ng maayos, idedeny nlng nla na.. kunwari gumagana, kc my ibang gumagamit ng cellsite?ano ba tlaga! kc ganito un, bawat cellsite ng wifi my nkakabit sa taas ng sendfar katulad din ng ating mga antaena, mapapansin nio nkapalibot un sa bawat sulok…eh, pano kung walang nkaharap na sendfar sau..lugi ka diba… isa pa ulit.. alam ng ngmamanage ng cellsite kung DOWN signal mo o hindi… hndi lng nla pnapansin… oh tang-ina…. cno pa mga installer jan…

  • ralphy is back madafucka’z

    example ngaun… lhat ng nakatutok sa 606 a,b&c doon sa molino4 bacoor, cavite ay DOWN..wla clang connection… so lhat na ng tututokan khit sa 604, or sa 4076 khit sa q10 ay wla ng mkukuhang mgandang signal kc marami ng nkatutok, maraming ngda-download, mraming ngbra-browsing…. signal traffic k ngaun…kya hndi kna mkasingit… fuck!

  • rony

    hoy ralhpy ikaw na atang pinaka bobong installer sa balat ng lupa..puro ka tang ina pa fuck fuck kpa wala knaman rin alam..ang bobo mo!!sobra!… ugok!!! unggoy!!! manok!!!

  • sharky

    Prof wolf:

    Alam ko ang mga pinagsasasabi mo im working in a hotel which is using a wifi subscription we are enrolled in a 5mb bandwidth and we are getting what we pay for…

    You are saying na hintayin magimproved ang technology kailan pa after ten years? as if kailan nagsimula ang cellular technology sa pinas 1985 at naimprove lang yun tapos na ang millenium… sampung taon kami magpapaloko sa smart yun ba ang gusto mong sabihin?

    Siraulo ka ba parasabihin na we are sharing an allocated bandwidth pipe! ok lang kahit magshare ng bandwidth pipe pero hindi ibig sabihin nun na yung bandwidth na yun is just 256kbps dahil dapat ang isang base station ay may minimum na 100,000 mbps na bandwidth allocation ibig sabihin lang nun dinadaya nila ang customer dahil ang dapat na 256kbps per subscriber hinahati pa nila sa ilang users. ang mali sa system nila is. eto pumunta me sa isang base station na malapit samin at gumawa me ng research… napansin ko na nagtipid ang smart sa paglalagay ng Radio para madeployan ang mga subscriber nila. subukan mong pumunta sa site na to http://www.motorola.canopywireless.com/promo/moveup/ mapapansin mo yung circle radius lahat merong canopy radio. pero sa smart base station ang 2 canopy radio lang meron sa isang side ng tower ibig sabihin nun since may apat na side ang tower or base station ng smart meron lang 8 canopy radio all in all wala pa sya sa pinakamataas na Location ng tower, ibig sabihin yung pagitan ng apat na kanto ng tower which is apat din is walang silbi dahil kapag hindi mismo nakatutok ang radio mo sa saide ng base station na may canopy radio walang mangyayari ang suggestion ko kung lagyan nila ng radio palibot ang tower o kahit my 12 inches na difference between each radio e di sana nacocover lahat ng subscriber within 2km or more.

  • RALPHY

    HOY RONY! cge na manok na ako kung manok, panalo kna.. ako manok ikaw UOD…hehehe… tangina mo! puta k ng ina mo, puta ka pati ina mo… psalamat ka hndi n ako installer ngaun… kung hndi itetrace kita.. fuck mo sarili mo, hindot…

  • rony

    tang ina mo rin…installer rin ang kapatid ko.. tang ina mo!!! bobo ka raw!!! pa trace trace kapa tang ina mo! wala ka naman alam. ugok!!!

  • aivan

    hay.. kakabit lang ng wifi ko.. nung 19 tpos kalagitnaan ng 19 7 hours after installation wla ako marecieve na ip from their DNS, subnetmask ko.. .0.0 ang dulo tapos wla pang binigay na gateway.. hay,, ngaun di ko magamit kaya dialup ako.. tae talga .. pag tatawagan ko palagi reset poe at ipconfig sinasabi.. tpos tatwagan ko customer service ala sumasagot.. tanign nila

  • [email protected]

    Hay!!! mga ugok tlga yan mga Smart na yan swerte pa nga kau nagkaroon kau ng connection, eh ako nga 1 month na walang connection tang*** tlga yang Smart/meridian na yan puro kurakot nasa isip balak ko nga hindi na bayaran hangang matapos na pinirmahan ko sa contract nila, puro lang cla paasa sa kanilang mga subscriber at hindi nila kayang maacomodate ang large scale deployment pero deploy pa rin cla ng deploy! isa lang masasabi ko sa SMART sana kunin na kau ni SATAN!!

  • pinnochio

    SHARKY IS LOGICAL… PROF WOLF IS JUST ELATING SMART. MAYBE HE IS AN EMPLOYEE OF SMART. An Engineer who knows how to configure the Sharing configuration of SMART which started Oct. 1, 2005 and ended Nov. 10, 2005 in our area’s case. Prof Wolf is trying hard to mislead the people here that each of our connections in the first place is shared since it was installed. Why did I say that he is an employee of SMART? Look at his statements… “hintayin na mag-improve ang SMART”????

    Sabi pa ni Prof. Wolf sa akin… as if maluluko nya ang lahat ng subscribers ng smart wifi and as if he is an expert when it comes to computer networks(I have several experiences together with my 4 neighbor-subscribers na hindi pa nga nya na-ipapaliwanag eh…kasi mate na sila doon kumbaga sa chess hehehe.. magaling nga siya.. magaling mag-mislead ng tao… Kumbaga…For evil to triumph is for good men to do nothing… And some people in here are here to enlighten every honest subscriber who wants their money’s worth)…and I quote him…..

    “pinnochio, if bandwidths are not shared, i.e u have a dedicated pipe, your speed will be close to constant.. it occurs to me that your statement that your speed “never went below 100kbps” as well as your 4 neighbors is implying that your speed did vary… meaning, you, together with your 4 neighbors shared and still shares the same bandwidth pipe.”

    THIS IS ONE OF THE SEEMINGLY LOGICAL STATEMENTS YOU CAN EXPECT FROM PEOPLE LIKE “PROF” WOLF JUST TO MISLEAD THE PEOPLE.

    I just don’t know if Prof Wolf knows how TCP/IP works…let me remind OR PROBABLY… TEACH HIM.

    data/messages sent over the net are divided into “packets”. Each of these packets does not necessarily follow a constant “path”… Many of them will use different paths depending on the traffic on the networks THEY GO THROUGH… THEREFORE…whether you have a dedicated or shared bandwidth, your speed will definitely vary.
    The speed variation of a dedicated 128 Kbps bandwidth is close to 105 to 128 Kbps…For 256Kbps bandwidth, the variation is close to 210 to 256 Kbps. The variation is due to the path taken by each packet of the data/message transmitted…. In TCP/IP, considering the different paths taken by packets, this variation is “close to constant”.
    And if you have Plan 788 and your speed never goes below 100Kbps… maximum of 128Kbps… your speed, considering again the different paths taken by packets is “close to constant”. And.. if that is the case, your connection is there JUST for YOU… meaning… NOT SHARED…

    The speed of a SHARED 128Kbps bandwidth on the other hand IMMENSELY VARIES WHICH COULD BE FROM 10 Kbps to 128 Kbps (averaging at 32Kbps, if 4 subscribers share the bandwidth). For Plan 988, the variation is from 10 Kbps to 256 Kbps(averaging at 30 to 65Kbps, if 4 subscribers share the bandwidth) which ALL of Smart wifi subscribers experienced in October and ended in the morning of Nov. 11, 2005. For Plan 988 shared to 4 subscribers, u will ONLY experience the 256 bandwidth at dawn, at the time when the other 3 are not using their computers.
    During the day, the IMMENSE VARIATION IS MAINLY DUE to browsing and file downloads of the other 3 subscribers.

    To summarize;
    To know if your connection is NOT SHARED, the variation should be “close to constant”.. examples:
    CLOSE to..
    105 to 128 Kbps if u have plan 788
    200 to 256 Kbps if u have plan 988

    To Know if connection is SHARED,
    The VARIATION IMMENSELY VARIES..
    examples:
    10 to 128 Kbps usually 30 to 45 Kbps for Plan 788
    10 to 256 Kbps usually 35 to 55 Kbps for Plan 988

    When ALL of us were experiencing the very slow connection averaging at 40 to 55Kbps, me and my 4 neighbor subscribers agreed that for a window of 15 minutes, I will be the only one to use the internet. The result… I got connection speeds of 250, 255, 220, 210, 212 Kbps, during that 15- minute window, my connection never went below 200 Kbps. It was in the mid-afternoon. We tested it again at dusk.. same results… 230, 220, 212Kbps.. After that, when all of us are browsing thru the internet. The speed IMMENSELY VARIED!!!aND THIS IS SOMETHING Mr. “Prof” Wolf Can never explain…. as he is PRO-SMART.

    SMART=Sa Magnanakaw Ang Reserbasyon ng Talino.

    NINAKAWAN TAYO NG SMART DURING THE TIME WE WERE EXPERIENCING VERY SLOW CONNECTION.

    For the ENLIGHTENMENT OF ALL REAL SUBSCRIBERS!!!

    dON’T let Some techie, good-for nothing guys MISLEAD you.

    By the way… I’m a REAL Professor in Computer Science and Computer Engineering.

    Thank You.

  • SanMateoSubscriber

    Tama si pinnochio!

    Prof Wolf is just trying to mislead us…

  • boyTaloSaWifi

    I agree with u, Pinnochio… I know…. I’m also teaching computer subjects.. especially networking.

    What Prof Wolf is saying just “SEEMS” to be true. His words were planned and arranged to deceive and mislead the people.

  • MarikinaShouts!!WiFiFiasco!

    Ganyang ganyan ang experience ko Pinnochio…

    I agree with u.

    Prof Wolf…. Don’t mislead us!!!

  • MarikinaShouts!!WiFiFiasco!

    ginagago tayo ni Prof Wolf eh!!!

  • Wag_Ikabit_Fiasco_Ito

    Tama ito….I agree with Pinnochio

    Si Prof Wolf… mate na!!!May mas magaling sa yo ulol!!!

    To know if your connection is NOT SHARED, the variation should be “close to constant”.. examples:
    CLOSE to..
    105 to 128 Kbps if u have plan 788
    200 to 256 Kbps if u have plan 988

    To Know if connection is SHARED,
    The VARIATION IMMENSELY VARIES..
    examples:
    10 to 128 Kbps usually 30 to 45 Kbps for Plan 788
    10 to 256 Kbps usually 35 to 55 Kbps for Plan 988

  • TCPIPExpert

    I’m a Network administrator and I agree with Pinnochio… His words are flawless.

    Prof Wolf’s statements are deceiving.

  • Engineer

    Prof Wolf, kung taga-kabila ka.. wag ka na sumali dito putang ina mo ka! TAMA si Pinnochio… naniniwala ako dahil ganoon ang experience ko…katabi ako ng computer shop na sa hapon lang nagbubukas,… pag bukas na… wawa na connection ko… 30 Kbps na lang(nangyari ito noong October at first week ng Nov.). Pero nung ikabit ito.. hindi ganoon……. ngayon simula noong Nov. 11, hanggang Nov 18, Balik sa dating ganda…. PERO PUTA .. WALA AKO SMART WIFI CONNECTION NGAYON.. NAKA DIAL UP AKO!!!

  • Junior

    nakakaasar na itong Prof Wolf na ito ah!!!
    Parang Tinatanga tayo ah!!!

    Pinapaganda lagi ang image ng magnanakaw ng bandwidth na SMART!!!!

    I agree with you pinnochio…. mate na si Prof Wolf dyan sa experience nyong magkakapitbahay.

    Prof Wolf’s words are deceiving. If you are not aware how data travels thru the net… Maniniwala ka nga sa kanya.

    Prof Wolf is an Evil in an Angel’s Coat…

  • http://www.pinoytechblog.com Pinoy Tech Blog Admin

    Hello Guys,

    We appreciate you regularly visting our blog and providing our readers feedback and valuable information about the realibility and issues involving PLDT’s Smart WiFi.

    However, we would like to ask eveyrone to refrain from name calling, cursing and using cuss words towards other commenters of this thread.

    What we want is for this blog to be a good source of information and be helpfull to all subscribers and potential customers of Smart WiFi.

    Thank you for your cooperation.

  • E41

    Tama is pinnochio

    Mga guys help nmn 100-260kbps bandwidth pro khit mataas ang koneksyon mataas din ang PING ko sa mga online games ko kya sa tingin ko USELESS din. May way ba pra bumaba ang PING?

  • E41

    Dan Elwell’s Broadband Speed Test try nyo download to d2 nyo makikita kapalpakan ng smart.

  • RALPHY

    RONY BOBO… tech support n ako ngaun ng smart wifi, ulol… hndi n ako installer… fucker…

  • [email protected]

    RALLY na 2 juk juk WALANG tulugan!!!!

  • boni

    can any1 teach how these “ping” works, n how to interpret those data? any1.can i have ur yahoo id please, my ask lang me bwt dito sa “ping” na to, i apprec8 ur help, tnx. smart wifi subscrber ako, dito sa sampaloc area, ok sya, 288kbps sa 2wire, pro 2 days old pa lang to, sna tuloy2 na sya. guys i think sa mga provincial areas ung my mga problema, kc meron din kmi sa province, un super bulok, nsa 70kbps ung max nya, eh sa madaling araw pa un. lokbuls nga tlga to, no choice lang kc kya napilitin me pa konek ulet. buti nman sinwerte.

  • Orion

    *** deleted due to excessive profanity ***

  • Pinnochio

    This could be a solution just for you
    boni!!!

    This message is from our trusted blogger at Yugatech.. si napalm_death

    napalm_death
    November 21st, 2005 at 9:13 pm

    @jun

    di ka ba makapag internet sa gabi? i found a solution using ubuntu linux flood ping. try mo pre baka gumana sa yo. sa akin kasi effective yun.

    one downside sa akin is, di ako makapagwindows pag gabi, kasi kelangan ko yung ping flooder ng linux para makapag internet dito sa smart wifi.

  • Christine

    Mga peeps, minsan na nagpaloko ang mga ilan sa SMART WIFI…wag na magpauto sa mga feeling STOCK HOLDER ng smart wifi para lang utuin kayo na maganda ang SMART WIFI…pero kung gusto nyo mabwisit…maganda ngang itry ang smart wifi…ISIPIN muna maige bago nyo itry ang smart matapos nyo mabasa ang mga nagagalit nyong countrymen…wag masyado maniwala sa mga kung ano anong explanations ng mga praning na nagmamagaling! :)

  • anonymous

    To smartwifi clients

    If you want to see if there is something wrong with your association with the Access Point (AP) in your basestation or if the basestation is down, try this on the command prompt:

    ping 10.0.0.1 -n 100

    You must get pocket loss of less than 10% and a latency of not more than 250ms. Personally, in my tests, I don’t get pocket losses and the latency is less than 10ms – one proof that my link to the AP is good.

    I said this because an AP or BTS problem is a very big problem. How many clients are homed to one AP?
    All of these clients will suffer no connection.

    If you are measuring your internet speed using online speed tests, I suggest you try using NETSTAT LIVE. You may download it from analogx.com (http://www.analogx.com/contents/download/network/nsl.htm)

    Since smartwifi is shared bandwidth, online speed tests will not give you good results.

    With netstat live, you can monitor the actual data rate of your incoming or outgoing.

    Just be sure to read the readme. Make sure you have configured it to BITS not bytes. Why? Because your the bandwidth of your package is in kbps (b = bits). Bandwidth is a range of frequencies. With the 788 package, your bandwidth is 128kbps. Meaning your speed will range from 0-128kbps. What??? ZERO kbps? Yes. You can verify that using netstat live. You’ll notice that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading). Once you click on a link or go to a website or download, you’ll have a higher reading.

    Also, to those living in Metro Manila, I believe they are replacing all Send Far antenna with the Motorola Canopy antenna. Difference?

    One is the operating frequency – I searched for these antennas and found out that the Canopy antenna uses a higher frequency. Thus, the distance of the subscriber to the base station is theoretically shorter compared to the Send Far antenna (frequency is inversely proportional to distance). But, as per Motorola, the typical line of sight (LOS) range has a maximum of 3.2 km. (For more info about Motorola Canopy just visit http://motorola.canopywireless.com/).

    I was able to read regarding LOS. Yes, the antenna installed to your house needs to have LOS to the AP of the base station. Why? Because the operating frequency of the antenna used is microwave.

    How about the people living in the provinces? To be able to use the Canopy Subscriber Module (SM), there must first be a Canopy Access Point. Smart hasn’t installed Canopy Access Points in their base stations in the provinces. I think Metro Manila and Metro Cebu are the areas covered by Motorola Canopy AP’s.

    To those who are not satisfied with smartwifi, I won’t convince you that their service is good. In fact, within 1 week, the base station AP where my Canopy SM is homed, went down twice! The only way that smart (or meridian telekoms) will know about this if we, clients, report this to their tech support. I know it is very difficult to contact their call center and it really pisses me off. Also, the call center is not well trained (specially to Canopy), and that sucks! Kaya ka nga tatawag kasi kailangan ng support kaso hindi ka naman ipapasa ka pa sa higher tech support which is with meridian telekoms.

    If you are not really satisfied with the service of smartwifi, there’s only one thing to do:

    TERMINATE YOUR ACCOUNT

    But I think there is a termination fee unless there is sufficient proof that the service is not met.

    I am not defending smartwifi. May sama ng loob nga ako sa smart communications… Kung anuman yun hindi na related sa smartwifi. One problem is most of us have high expectations with smartwifi and most of these expectations are not met. But I do believe that there are clients whose connection are forced installs. That’s why they’ll suffer a very bad internet connection. The antenna should have a good LOS so that other parameters will also be good (specially to the Canopy SM).

    Smartwifi needs a lot of improvements. I believe that they shouldn’t have gone nationwide right away. Before when meridian telekoms was not yet bought by smart, they only cater to corporate clients. Also, they only cover Metro Manila, Metro Cebu, and Metro Davao.

    If you really want to have high speed internet access and you are financially blessed, try using leased lines. hehehe

  • kiyoshi

    good research by macky.netstat live is a good tool to test ur speed.
    regarding the online speedometer,please read how these speedometer works.
    gawin nyo muna ng part nyo kc most of the time eh nsa inyo rin ung problem.

  • ragluf

    good blog here. Pinocchio and Prof. Wolf have good points. For sake of continued discussion I have put in added questions in order to understand Smart WiFi’s technology and try to make sense of it all.

    1. What type of modulation is used by Smart’s WiFi antenna and equipment? Are they using proprietary radio technology?
    2. What is the underlying network behind Smart’s Wifi access network for services (such as internet, gaming etc.). Was the network dimensioned for the bandwidth demands of these types of services?
    3. What is the bandwidth of the backhaul between APs?
    3. What is Smart’s Busy Hour duration?
    4. Does anybody know the following:
    a. Number of CPEs homed to an AP/BTS
    b. Maximum bandwidth per AP
    – this would be helpful in understanding the ‘shared configuration’.
    5. From Smart’s network edge to the applications provider edge (meaning from the border of Smart’s Wifi network to the border of applications networks such as gaming sites etc.) what are the type, bandwidth and intefaces used?
    6. How is traffic being routed through these networks? (Smart and the applications provider networks)?
    7. What is the size of the network in terms of IP addressing?
    8. What other access technologies are being deployed ‘behind’ the Smart Wifi access network (i.e. CPE and AP/BTS) i.e. NAT, AAA, etc.?

  • anonymous

    smartwifi subscriber din ako… syempre gusto ko sulit binabayad ko…

    it’s good to know how stuffs work. if you have the chance to talk to their tech support (specially sa techsupport ng meridian) ask them questions. Ask how the system works. About the network. Kaso hindi nila masasagot lahat ng questions mo.

  • pinnochio_CompE_CompSci_Professor

    My Comment on Macky_ece’s statement.

    I quote him……

    “With the 788 package, your bandwidth is 128kbps. Meaning your speed will range from 0-128kbps. What??? ZERO kbps? Yes. You can verify that using netstat live. You’ll notice that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading). Once you click on a link or go to a website or download, you’ll have a higher reading.”

    My Reply on his statement….
    Netstat Live is a very good tool indeed. It allows us to know our bandwidth AND the AMOUNT OF BITS OUR COMPUTER GETS FROM THE INTERNET FROM TIME TO TIME.

    When it is stated that your connection bandwidth is 128Kbps, then your connection speed is 128,000 bits per second. This speed can be affected by the different paths taken by packets which contain the bits of the data we download from the net. BUT that effect is JUST minimal. And because of the different paths taken by packets, sometimes you’ll get a reading of 110Kbps BUT RARELY if NOT NEVER below 100Kbps. The effect of the paths taken by packets is JUST MINIMAL.

    Yes, with netstat live, you can verify that ….and I quote him again…..

    “…. that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading)…”

    YES & OF COURSE…. The reading SHOULD BE 0b when you are idle. BUT this reading SHOULD NOT be interpreted as your current speed. IT IS THE AMOUNT OF BITS YOUR COMPUTER HAS RECEIVED FOR A CERTAIN PERIOD WHICH IS ZERO SINCE YOU ARE IDLE. IT SHOULD NOT AND NEVER SHOULD BE INTERPRETED AS YOUR CONNECTION SPEED.

    There is a GREAT difference between
    ………. “b” as in 0b
    …….and “Kbps”

    “b” stands for “bits”. THIS IS NOT A UNIT OF SPEED

    “Kbps” on the other hand is “a Thousand bits PER second” which is a unit of SPEED.

    WITH a CONNECTION BANDWIDTH OF 128Kbps and if we neglect the minimal effect of the different paths taken by packets, a data composed of 128,000 bits SHOULD BE TRANSMITTED FROM SOURCE TO TARGET MACHINE IN ONE SECOND.

    AND if your netstat live showed you a reading of “25b” from a 128Kbps connection, it means that you GOT 25 bits. And how long was 25 bits transmitted???

    just compute…:

    “25 bits” divided by “128,000 bits PER second”

    maka-cancel ang bits…matitira “seconds”

    = 0.0001953125 second

    GANOON DAPAT ANG 128Kbps BANDWIDTH AT HINDI
    30Kbps, 20Kbps or Zero Kbps.

    Don’t mislead the people please!!!!!.

  • pinnochio_CompE_CompSci_Professor

    It is indeed nice to know how stuffs work!!!

  • pinnochio_CompE_CompSci_Professor

    But sometimes, it is tiresome and boring to explain things that are elementary to people of my level. But to think that you are enlightening so much people that are not technical who just wants their money’s worth, … the feeling is just great..

  • anthony

    please stop using foul words. we are all professionals here. let us try to deal with this matter professionally. iam here to seek information hindi makabasa ng mga mura.let us respect the opinions of others. please wag tayo gumaya sa mga senador at congressman natin na mga alang utak. please. thanks

  • Pinnochio_CompE_CompSci_Professor

    If the opinion or statement was posted and it is “MISLEADING” or “FALSE” then by ALL MEANS someone SHOULD STAND and say the TRUTH.

    And the TRUTH SHALL serve for the enlightenment of the public who wants their money’s worth.

    If someone thinks that my reply on macky_ece’s statement was wrong then I DARE YOU to prove that my reply was wrong…!

    Just like Anthony who said…”Don’t use FOUL WORDS”, He is one of the people here who is just seeking information and NOT statements to mislead him.
    Did the truth served you right Anthony? I hope so.
    By the way… what can you say about macky_ece’s stament??

  • anonymous

    All of the comments of pinnochio_CompE_CompSci_Professor to my statement is right.

    I wasn’t able to explain my point properly and he was able to do it for me. Thank you, sir.

  • ragluf

    am trying to reverse engineer smart’s wifi network from the subscriber side down to the network side. That is the reason for the questions I have posted. From conversations with tech support (meridian’s and smart wifi) they lack the depth to explain the underlying technology.

    to macky_ece: just to discuss and to follow on your research here. There are various implementations of ‘Wifi’ services. What Smart Wifi is looks like to be a point-to-point LOS implementation of 802.11 technologies using different radio modulation techniques (typically FDD/TDD with FSK to M-mary QAM). In this case – since you have more info on Canopy – usually the SM is locked to a specific sector (60 deg typically) consisting of 1 AP. I have seen full 6-sector implementations utilizing a cluster of 6 APs. Usually an AP has a maximum bandwidth and this maximum determines the number of SMs or subscribers that can be homed to that AP – clalculations using this limit also provides the figure of the maximum bandwidth assigned to each SM.

    Looking at radios, the reason I was asking if anybody knows what modulation is being used is, usual vendor implementations handle traffic assymmetrically – meaning downlink rate is different from uplink rate. Typically, downlink > uplink and usual implementations have 75/25 ratio between downlink/uplink rates. Also the radio frame is similar but has differences from the ethernet frame. How these frames are then multiplexed over the air interface (RF channel) is also different from vendor to vendor. It depends on the type of modulation technique used. Some modulation techniques are very affected by interference and noise, some radios have adaptive modulation, which although is useful, does provides some limitations in the bandwidth available. By the way, speaking on IP terms, the traffic from SM to AP is analogous to ‘unicast’ wherein the traffic from AP to SM is analogous to ‘broadcast’ as the AP talks to multiple SMs on the same frequency assigned to its sector. Thus usually the latency is seen on the AP transmit side, not on the SM side. In a full 6-sector configuration, typically for frequency reuse, 3 frequencies are utilized in the 5 Ghz band (we do not have 2.4 Ghz here in the Philippines as this is used by Napocor and Meralco) with a separation of 180 deg.

    Then again, I have seen the predominant problem with some implementations is the lack of GPS sync. Without GPS sync, all sectors in a 6-sector APs will all either transmit or receive at the same time. Since Smart is using their cellular sites as sites also for these wifi radios, it would be safe to assume that in their RF planning, the sectors on different APs in neighbor sites may face each other. If these APs do transmit/receive during the same time, and use the same frequency, interference results. As this is also a radio implementation of the 802.3 frame, the same parameters also apply – this technology is also affected by CSMA/CD. During this time, expect little to no traffic at all.

    Nevertheless we still need to know information on the services network behind Smart Wifi’s wireless network. In various 802.1x networks (from 802.11-802.16e and 802.2x – still being proposed) the wireless access network is half the problem – the other half consists of the edge and service networks behind the wireless access network.

    What I can say is that right now, I see Smart’s Wifi network still needs a lot of work to become a full-mature network and provide guaranteed and acceptable levels of service and availability.

  • lea

    please is there somebody can help me? i applied for smart wi fi for the computer shop of my brother because we still don’t have line of internet, and it is too long, it’s been 1 1/2 months now, is it normal? Please advise. Our location is in Caloocan City ( Mountain Heights, Along Quirino Hi-Way, exact) please!

  • Machspeed

    Greetings to all!

    As far as I am concerned, our smartwifi connection is ok. We had some troubles previously but it’s ok now and the trouble was not that long.

    We’re paying good money here!!! Hehehe

    VIVA MAPUA! NO TO MALAYAN!!!

  • Brian

    Hi. Need your help. I applied for Smart WiFi and PLDT DSL-W. Both have replied. Not so sure which one to take. Please advice on the pros and cons on both service. I live near Buting, Pateros.

  • Pinnochio_CompE_CompSci_Professor

    Yang “anonymous” na yan… Iyan po yung “macky_ece”. Nov. 24, “macky_ece” yan, pero ngayong Nov. 25, 2005, it was changed to “anonymous”

    I JUST DON’T KNOW WHY THE SERVER PROGRAMMER/DEVELOPER OF THIS BLOG spent TIME TO RIDICULOUSLY CHANGE THE “ID” “macky_ece” to “anonymous” in the server’s Database….para palabasin na sira ako at hindi naman registered ang “macky_ece” na pinag-replyan ko??!!!!PAKISAGOT nga ito Anthonyo!!!

    Ganyan ba ang dapat gawin pag lumulutang ang katotohanan?????

    Ang BLOG bang ito ay PRO-SMART at KONTRA sa katotohanan??? KAYA pala may bentahan na ng Antenna rito… HAHAHAHAHA!!!!NANDUN SA ITAAS… “wIfI aNTENNA!!….

    Kaya pala 6 pages pa lang ito!!!

    Sa Yugatech Blog na lang tayo!!! malapit nang mag-100 pages!!!!!! Dahil doon… hindi itinatago o binabago ang mga handle/pangalan lalung-lalu na ang katotohanan….

    aT KAHIT hindi mo hayaang ma-post ito… ito ang sasabihin ko….BAYARAN ANG BLOG SITE NA ITO NG SMART… HALATA EH!!!!!

  • Pinnochio_CompE_CompSci_Professor

    KAHIT NA GINAGAMIT NYONG ESCAPE GOAT ANG MGA ANTENNA PARA PAGTAKPAN ANG BAGAL NG SMART WIFI DAHIL SA “SHARING CONFIGURATION” OR SHALL I SAY THE “NAKAW-BANDWIDTH CONFIGURATION”…. YOU CAN NEVER HIDE THE TRUTH!!!! THAT SMART STOLE 80% OF EACH SMART WIFI SUBSCRIBER’S BANDWIDTH SINCE oCT. 1, 2005 AND LASTED UNTIL sEPT. 10, 2005(IN OUR AREAS CASE) AND SOLD TO NEW SUBSCRIBERS/VICTIMS.

    YOU CAN NEVER HIDE THE TRUTH….

  • Pinnochio_CompE_CompSci_Professor

    KAHIT NA GINAGAMIT NYONG ESCAPE GOAT ANG MGA ANTENNA PARA PAGTAKPAN ANG BAGAL NG SMART WIFI
    ..mAY MALI LANG SA DATE…. nOV. 10 YON.. HINDI SEPT. 10……

    DAHIL SA “SHARING CONFIGURATION” OR SHALL I SAY THE “NAKAW-BANDWIDTH CONFIGURATION”…. YOU CAN NEVER HIDE THE TRUTH!!!! THAT SMART STOLE 80% OF EACH SMART WIFI SUBSCRIBER’S BANDWIDTH SINCE oCT. 1, 2005 AND LASTED UNTIL nOV. 10, 2005(IN OUR AREA’S CASE) AND SOLD TO NEW SUBSCRIBERS/VICTIMS.

    YOU CAN NEVER HIDE THE TRUTH….

  • Pinnochio_CompE_CompSci_Professor

    ..mAY MALI LANG SA DATE…. nOV. 10 YON.. HINDI SEPT. 10……

    KAHIT NA GINAGAMIT NYONG ESCAPE GOAT ANG MGA ANTENNA PARA PAGTAKPAN ANG BAGAL NG SMART WIFI

    DAHIL SA “SHARING CONFIGURATION” OR SHALL I SAY THE “NAKAW-BANDWIDTH CONFIGURATION”…. YOU CAN NEVER HIDE THE TRUTH!!!! THAT SMART STOLE 80% OF EACH SMART WIFI SUBSCRIBER’S BANDWIDTH SINCE oCT. 1, 2005 AND LASTED UNTIL nOV. 10, 2005(IN OUR AREA’S CASE) AND SOLD TO NEW SUBSCRIBERS/VICTIMS.

    YOU CAN NEVER HIDE THE TRUTH….

  • Pinnochio_CompE_CompSci_Professor

    Dito po tayo para mas malaman nyo ang katotohanan tungkol sa smart wifi….

    http://www.yugatech.com/blog/?p=132&cp=79

  • Pinnochio_CompE_CompSci_Professor

    Ang pagpapalit ng mga handles dito ay maikukumpara sa Second(2nd) envelope noong impeachment trial…. Pagtatago ng Katotohanan…

    Sabi nga ng isa dyan… “please wag tayo gumaya sa mga senador at congressman natin na mga alang utak. please. thanks ”

    Eh ginaya rin pala!

    hindi ba Anthonyo!!!

  • GALIT_NA_PATI_BAYAG_KO

    YES!!! Ang biliiiiissss nga ng speeed ko… umaabot na sa

    23,000 bits per second

    iyun na yon!!!

    Bits Per Second(bps)…… namputsa!!!!

  • JUNIOR

    PANSIN KO NGA IYON AH…napalitan yung handle na “macky_ece”… naging “anonymous”

    Malabo itong blog na ito…..

  • MagnaCumLaude

    Oo nga ano!!! nawala na yung “macky_ece” naging “anonymous”. ANONG KABABALAGHAN ITO… KADUDA-DUDA!!!!

  • [email protected]

    walang 2lugan heheehhe wat if kung hndi na lang natin BAYARAN ang wafi makukulong ba tau?
    PASOGOT nmn oh!!! eh sa walang kwneta ang service nila eh!! ano sa palagay nyo?

  • http://www.yugatech.com/blog/ yuga

    To the commenters concerned:

    Despite the uncontrollable use of foul language, insinuations, cussing and ill-mannered comments, we remained patient and understanding of your feelings and opinions towards Smart’s Wifi service. Some of us are also victims of the same lousy service.

    We asked for your cooperation to minimize name calling and cussing. We contemplated on closing the comment section here but decided against it. We thought of requiring registration before commenting but again refrained from doing so.

    I specifically wrote this entry so that those who have subscribed to Smart WiFi’s service can air their grievances and hopefully Smart will take notice of this blog and make some actions to answer your problems. I am also the one blogging at YugaTech and thought of extending the discussion here as well.

    Macky_ece emailed us asking that his comments be deleted. We think it was inappropriate and unfair to those who responded to his comments and it would disrupt the flow of the discussion. What we offered is that his name be stricken off the comments section of this blog to protect his person and privacy.

    I hope you all understand our side. Let us not attack any person but let us all join together and help resolve this issue.

    Should you guys need some legal counsel, we have a lawyer on board who may be able to help you out on a class action suit.

    Have a good day to all.

    Abe Olandres
    PinoyTechBlog

  • bea

    seems that the other blogsite where —->> down? or reset? or deleted? or what????

    panira ba kami sa magandang reputasyon ng smart?

    hehehehe!!!!
    .honesty is the best policy!
    .truth hurts!
    .The secret to a rich life is to have a more good beginnings than endings.

    …lolz… anyway.. im exasperated!!!!

    im not looking for a perfect connection…. what i want is a bearable connection!!!!

  • JUNIOR

    Pero sana sa susunod kung meron uling mag-rerequest na ipabura o papalitan ang handle niya eh sana naman… mensahe MUNA sa mga bloggers especially doon sa mga nag-reply sa taong gustong magpabura o magpapalit ng handle BAGO gawin ang PAGPAPALIT NG HANDLE. Para hindi naman nagmumukhang tanga ang mga tao na HONEST at KATOTOHANAN ang replies tulad ng Reply ni Pinnochio…
    NAGBABAGO KASI ANG KULAY PAG BURA MUNA O PALIT MUNA BAGO MENSAHE tungkol sa pagpapalit/pagbubura…
    Yun lang Po!

  • http://jangelo.racoma.net J. Angelo Racoma

    I’d say even the people here over at PTB are not exactly pro-Smart. We did exercise extreme discretion in deciding how we acted. We are also contemplating putting up a policy for commenters so the incident would not be repeated (i.e. what you publish here is already considered published, barring extreme circumstancs).

    So please do re-read and re-check your comments before hitting that “submit” button. Let’s all be constructive in what we write. Why not refer to the blogger’s code of ethics (as posted on the PCIJ blog) for what constitues a reasonable publication of thoughts online. Not everyone is here a blogger, but this is an online publication, and a blog at that. And it helps to be mindful of what we say, especially if it’s about other people.

    As for yugatech.com, the timing of the outage in light of the issue here in this thread is purely coincidential. It’s back up now as of this writing.

    Cheers.

    Angelo

  • MagnaCumLaude

    As what Pinnochio said, There is a great difference between “b” and “Kbps”. And to use this difference to “MISLEAD” the people by saying that a bandwidth of 128Kbps has an immense SPEED VARIATION of 0Kbps to 128 Kbps which can be confirmed using Netstat Live as what “macky_ece” did is a different story that requires FULL condemnation so that truth will come out. And Pinnochio was fair enough with his words on his REPLY to the “MISLEADING” statement posted by “macky_ece” As what I can read from the previous messages. And that, to me “constitutes a reasonable publication of thought”… Correcting statements that are definitely wrong and MISLEADING. ON THE OTHER HAND, do you think that posting misleading statements is within the bounds of blogger’s code of ethics (as posted on the PCIJ blog).
    OKAY na sana dahil humingi na ng paumanhin si “macky_ece”. And that to us is enough dahil “PAGPAPAKUMBABA NA IYON” on the part of macky_ece.
    To change his handle to “anonymous” to ridiculously reverse or change the flow of the discussion tantamounts to suppressing the TRUTH.
    What does the handle “macky_ece” mean? What does it constitute? Does it constitute Mr. Macky’s privacy? Is it a real name? Is it a real name worthy to be protected from embarassment which resulted from his own words? For God’s sake, it is a handle to hide the person’s privacy. Isn’t it enough that you decided to change his handle to “anonymous”??? The reason that you just want to protect Macky’s privacy is RIDICULOUS if not bullshit.
    And lastly, is shutting down the server to access the database to change someone’s handle to change the flow of discussion in a blog site PART OF
    Administrator/Programmer’s code of Ethics….???

    I will DIE STANDING AND FIGHTING FOR THE TRUTH… NOT SUPPRESSING IT!!!

  • Pinnochio

    Thank You MagnaCumlaude… Magsasalita pa sana ako eh. But that statement of yours is more than enough… Thanks!

  • http://fleeb.name Fleeb

    Uhmm, I think the server being down has nothing to do with the change of the handle.

  • http://jangelo.racoma.net J. Angelo Racoma

    Hmm … why be defensive? I’m not taking sides. I intended my most recent comment for everyone’s consumption, and I endeavored to be as objective as possible. So it applies to all of us, in other words.

    Okay, so peoples’ sensitivities were affected with this issue. We hope things have now been resolved in a fair manner. Let’s do our best that such things don’t happen again in the future. Everyone has the right to express his thoughts and opinions online, and it’s best if it’s in a reasonable and appropriate way.

    Let’s move on, shall we?

    Cheers.

    Angelo

  • http://www.yugatech.com/blog/ yuga

    I am not sure if my earlier explanation was read carefully and thoroughly. The original request was for the comments of the author to be deleted. We said “NO” to that request becuase it was unfair to the other readers/commenters. What we offered was for the name to be deleted.

    We could have stopped all this discussion by closing the comments section and spare us the bandwidth and the server space which we shoulder BUT we didn’t. We posted our explanation but it was rejected and again insinuations are being hurled left and right.

    We could have said that this space is our property and we can do whatever we wish of it BUT we didn’t. Instead we listened to you and accomodated everyone as long as there are no foul language or cussing involved.

    We have a blogger/lawyer who is preparing a review/outline of what you can do as agrieved subscribers of Smart WiFi. He will be providing you with assistance for a possible claims against Smart. This blogger/contributor will be giving these for FREE to all of you.

    This space was specifically here to help you out (by allowing you to air your issues) BUT if you cannot appreciate this and instead bite the very hands that are trying to aide you, then we can no longer tolerate it and might as well put this issue to rest altogether.

  • E41

    Mga pre goodnews gagawin daw 384kbps ang bandwidth natin sabi ng TS.

  • JUNIOR

    If EVERYONE IN THIS BLOG IS JUST FIGHTING FOR THE TRUTH AND NO ONE IS SUPPRESSING IT… THEN THERE WOULD BE NO PROBLEM.
    If for you, airing of views specifically the TRUTH tantamounts to biting the VERY hands that you CLAIM is trying to aide the victims of SMART WIFI…then.. that is not our problem. People who are hurt “deep inside” are those who are guilty.
    What you should have done as a programmer if you think that it was UNFAIR for the commenters is to change EVERY OCCURRENCE OF “macky_ece” to “anonymous” even in the COMMENTS… not just in the handles. So commenters like Pinnochio will not be left hanging in the AIR. If i’m in the shoes of Pinnocho, I will feel the same thing.
    And don’t be so proud of yourself to say that you might as well put this issue to rest altogether. IT DOES NOT MATTER TO US. WE DON’T NEED YOUR HELP. There are lots of lawyers out there. And once this site is out, IT WOULD BE SO EASY FOR A JAVA PROGRAMMER LIKE ME TO BUILD ONE IN A MATTER OF HOURS. I’M SURE.. THERE ARE LOTS OF JAVA/SERVER PROGRAMMER THERE THAT CAN DO SUCH A SIMPLE THING.
    SHUT IT DOWN… YOU DARE TO DARE US…!!???
    HEHEHE…OKAY LANG.. HALATA NA NAMAN ANG KULAY NG BLOG SITE NA ITO EH….

  • YAIKS

    I’M A SERVER DEVELOPER!!! HEHEHE. java/jsp j2ee are my few simple talents…. and I have a domain name…. pag wala na ang site na ito guys… don’t ever worry…. MARAMI KAMI!!!…. NO ONE IS IN CONTROL OF SERVER SIDE DEVELOPMENT… HAHAHA!

    PERO FOR SURE… HINDI KO PALALABASIN AT GAGAWING “CULPRIT” ANG ANTENNA NG SMART WIFI AND THEN MAGBEBENTA AKO SA SITE KO NG ANTENNA.

  • AngKulay…

    Ayan YAIKS…. tinanggal tuloy nila ang Antenna Image sa itaas… Okay messae mo ah… naaapektuhan mo sila!!! hehehe!

  • AngKulay…

    maya-maya… i-SHUTDOWN NA YAN!!!! HAHAHA! SINIMULAN NA SA ANTENNA EH…

  • http://fleeb.name Fleeb

    There are a lot of open source CMS out there. You do not need to know how to program to put up a blog in minutes.

  • http://jangelo.racoma.net J. Angelo Racoma

    Yes, you need more than progrmaming knowledge and skills to set up a good blog.

  • http://www.yugatech.com/blog/ yuga

    As always, you can stop visiting this blog anytime and not leave a comment if you don’t like the way how things are being handled here. Last time I checked, no one’s forcing anyone to come back here and whine. We have other more important things to address to.

  • YAIKS

    Antagal naman i-shutdown nito… Ano pa kaya hinahantay nila!!!????
    Sila ang mag de-DARE na i-shutdown’ito tapos… ANDITO pa rin…hahaha!

    Na realize nila… marami talaga tayo..!!hehehe

  • JUNIOR

    Pustahan tayo o…
    Shutdown o hinde????

    They have other more important things to address?

    Like… hmmmnnnn… Parnership with SMART… hehehe….

  • AngKulay

    Eto pa!!!

    “There are a lot of open source CMS out there. You do not need to know how to program to put up a blog in minutes. ” DAAAWWWW….

    E kaya naman pala…. Duon lang kinuha ang code nito…. Hindi pala mga programmer ang gumawa nito.. kundi gaya-gaya….. KAYA HINDI ALAM ANG eTHICS SA PAGBUBURA O PAGPAPALIT NG ITEMS(HANDLES)

    O SIGE NA.. WALA KAMI ETHICS… EH KAYO!!!???
    ANO HA!!!???

    AND sabi pa….
    “Yes, you need more than progrmaming knowledge and skills to set up a good blog. ”

    Nagsalita!!!!!!

    Kaya pala kulang sa capabilities…
    Hindi nga nila ginagamit ang cookies(etc.) eh… para hindi lang mabura ang handles kundi ma-reject na lagi ang isang client machine…hehehe..

    SABI PA..
    “As always, you can stop visiting this blog anytime and not leave a comment”

    eH INAALAM LANG NAMIN KUNG SHUTDOWN NA NGA EH!TAPOS NGAYON KAMBYO NA KAYO NA WE CAN STOP VISITING THIS BLOG AND NOT LEAVE A COMMENT..aNO
    IBIG SABIHIN NOON…KAMI NA LANG ANG UMALIS??? GANON!!!… EH BAKIT KA NAG DARE NA SASARA MO ITO…WALA KA PALANG ISANG SALITA EH..

    ISARA NA KASI!!!!
    ANO PA HINIHINTAY NYO!!!????

    SHUTDOWN NA!!!!

    EH WALA PALA KAYO BALLS EH…

    “SMART” TALAGA KAYO! IN ITS NEW MEANING KUNG ALAM NYO…

    ISARA NA KASI….

  • http://fleeb.name Fleeb

    Hey, I am a commenter. I am in no way affiliated with this blog.

  • http://www.yugatech.com/blog/ yuga

    Hello everyone,

    I’d like to suggest some course of action you might want to try in order to get the attention of Smart Telecoms:

    Write them a letter of complaint. Address it to the Operations Manager of Smart (or something equivalent).

    Write a collective appeal to the major newspapers in the country. Inquirer has a section for that.

    Terminate your subscription under the reason that Smart is under “Breach of Contract” for service reliability.

    Don’t pay your bills and ignore their collection agents. This time, they’ll be the ones bugging you and not the other way around.

  • http://www.yugatech.com/blog/ yuga

    To add to that, if you should send out a letter of complaint you might want to do your homework and log all the downtimes, service interruptions, slowness in connectivity and speed degradation.

    It is best to document them so that you can present a clear evidence of the lack of support and insufficient service of msart WiFi.

    This way, should you decide to claim rebates or deny payment of bills, you have these supporting documents to show.

  • http://fleeb.name Fleeb

    By the way, so that you won’t get confused who are plain commenters and who are the administrators and team members of this blog, check this link.

    http://www.pinoytechblog.com/about-the-team/

    Reading the previous comment, I can’t find the post where any of the team members of this blog said something about shutting down the blog. Sorry, I am just a bit confused or simply I didn’t get the point… :-(

  • http://www.yugatech.com/blog/ yuga

    The reason why the upper management of Smart Telecoms does not know this is that there have been no formal comlaints sent out to them. The support personnel or the lower management knows all about this but they will not escalate this as it will only tag them as incompetent.

    Remember that Smart is still a public entity and that it values its corporate image above all.

    Attacking Smart (or at least pulling their attention) by posting invictives in forums and blogs will NEVER move their corporate asses.

    The more effective way is to publicly and legally expose their inefficiencies. The media is the best way to do that and with all the collective efforts of all the affected subscribers, this is possible.

  • http://beta.cutecrowd.com CuteCrowd

    nagpalamig muna tayo mga pre… visit CuteCrowd to see some cute chicks (and guys too hehe)

  • AngKulay

    FLEEB,

    You read the previous comments and you didn’t get the poiunt of YUGA???.. message #18,page 7

    O eto o…SABIHIN mo nga kung di mo intindi yan…

    “We could have stopped all this discussion by closing the comments section and spare us the bandwidth and the server space which we shoulder BUT we didn’t. We posted our explanation but it was rejected and again insinuations are being hurled left and right.

    We could have said that this space is our property and we can do whatever we wish of it BUT we didn’t. Instead we listened to you and accomodated everyone as long as there are no foul language or cussing involved.

    We have a blogger/lawyer who is preparing a review/outline of what you can do as agrieved subscribers of Smart WiFi. He will be providing you with assistance for a possible claims against Smart. This blogger/contributor will be giving these for FREE to all of you.

    This space was specifically here to help you out (by allowing you to air your issues) BUT if you cannot appreciate this and instead bite the very hands that are trying to aide you, then we can no longer tolerate it and might as well put this issue to rest altogether. ”

    Napakatanga mo naman kung hindi mo kuha ang meaning nito.. READ BETWEEN THE LINES KASI….

    AYAN NA!!!
    SHUTDOWN NYO NA BLOG/COMMENTS SECTION…KASI SA NGAYON KAYO-KAYO LANG NAMAN ANG NAG-BA-BLOG EH. HEHEHEHE… KAMI NAMAN… PUNTA LANG KAMI RITO PARA ALAMIN KUNG DOWN NA NGA… HAHAHAHAHA!!!

    YOU DARE TO DARE US…. SIGE….
    WALA PALA KAYONG BALLS EH..

    O IBAHIN NYO NAMAN ANG KULAY NYO HA…. HALATA NA NGA EH.. KAMBYO NA KAYO….KESYO TUTURUAN PA KAMI NG YUGANG ITO KUNG PAANO GAWIN….PESTE!!!
    MAG DELETE KA NA LANG NG HANDLES! WE DON’T NEED YOU!

  • http://www.pinoytechblog.com Pinoy Tech Blog Admin

    Thanks for still coming back.

    Keep on posting them comments. :)

  • YAIKS

    oo NGA….. MAGBENTA NA LANG KAYO NG ANTENNA. PERO MAGANDA YUNG TECHNIQUE NYO HA??? BLAME NYO MUNA ANTENNA NG SMART SA MABAGAL NA CONNECTIONS TAPOS MAGBEBENTA KAYO ANTENNA…HAHAHAHA… NYEK-NYEK-NYEK…
    aKO RIN PUNTA LANG RITO PARA MALAMAN KUNG DOWN NA ANG COMMENTS SECTION NG MAGAGALING NA TAE.. ESTE TAO… SIGE BASTUSAN NA… NAGBUBURA RIN NAMAN SILA NG HANDLES EH WITHOUT ANY MESSAGE SA MGA COMMENTERS…. ANO YON??? DI KABASTUSAN!!! TAPOS TUTURUAN PA TAYO NG ETHICS…. SILA KAYA MAY ETHICS SA SOFTWARE DEVELOPMENT AND ADMINISTRATION????

  • http://www.macalua.com Marc

    What antenna image is he talking about? Is he talking about the AdSense ad unit? Good Lord…

    And multiple comments from the same IP? Lame.

  • http://www.yugatech.com/blog/ yuga

    Ahhh yes, ignorance is bliss.

  • http://fleeb.name Fleeb

    Uhm, me and Yuga posted at about the same time (take note of the timestamp), but I was referring to the comment about the shutting down of the comments section of the blog. There was no official announcement of sorts from the bloggers that is why I was wondering who got the idea of shutting down the said section.

  • http://fleeb.name Fleeb

    You mean, they are clamoring over a “Google AdSense Ad Unit”??? And you also mean, that if it’s a multiple comment from the same IP – it’s the same guy?!

  • http://www.macalua.com Marc

    Fleeb, yup it looks like that; misunderstood adsense units and multiple profiles from a single IP address. Somebody told me the IP profile looks a lot like Smart’s.

  • anonymouse

    Bring on the caveman clickers!

  • AngKulay

    Aba!!! marunong na pala silang gumamit ng XXAddressXXX methods!!!!! hahaha!!!!!

    Gumagaling pag nakakatapat!

    O shutdown na!!!

  • AngKulay

    kayo kayo na lang ang nag-uusap eh…
    wawa naman… nahalata ang KULAY!!!!

  • http://fleeb.name Fleeb

    I am ignorant. What is an XXAddressXXX method?

    @Marc, Anyway, if what you say is true, that the profile seems to fit that of Smart’s, that explains the hostility to close the blog…

    Again I would like to reiterate and emphasize, I am just a commenter, please do not associate me with the team members of this blog (as their profile can be found here http://www.pinoytechblog.com/about-the-team/ ) and I am not one of them.

  • YAIKS

    Okay ah…. talagang gumamit pa sila ng method or function comparable to Java’s getInetAddressMethod()… para alamin lang kung saan galing yung mga comments natin pareng “AngKulay”. Only to get a result which is a PUBLIC IP ADDRESS of the HOST/device(similar to Router’s) our SUBNET is USING to communicate with the outside world. And then concluded that me and “Ang Kulay” and our other NEIGHBORS who are mostly Computer shop owners using SMART WIFI connections are ALL the SAME GUY!!!???? hahaha!!!
    FANTASTIC WORK mARC!
    Now.. kaya mo bang alamin ang PRIVATE IP addresses ng lahat ng aming machines… o kaya ganito na lang…. PRIVATE IP addresses na lang ng aming mga routers.. HAHAHAHA!

    NGAYON.. NARE-REALIZE NYO NA NA TALAGANG may subnets ang mga smart wifi connections???
    THAT you will get SAME PUBLIC IP ADDRESS FROM CONNECTIONS THAT BELONGS TO SAME ACCESS POINT!!!???

    hooyyy.. YUNG MGA KAUSAP NYO NGAYON MGA MAG-KAKAPITBAHAY!!!! MOSTLY COMPUTER SHOP OWNERS USING SMART WIFI CONNECTION!!!! TANGA!!!

    One good thing though… isa na kayo sa maraming witnesses na may mga subnets ang smart wifi connections. HAHAHAHA!

  • AngKulay

    nagkamali ka ng type YAIKS

    getInetAddress() hehehe..

    hindi getInetAddressMethod()…

    PERO HAGIKHIK AKO SA TAWA SA CONCLUSION NILA NA WE ARE THE SAME GUY HA!!!!??? HAHAHAHA. NAIHI NA NGA AKO SA KAKATAWA EH. HEHEHEHE… NAGPAKAHIRAP PA EH ANO…

    TIRAHIN MO NA KAYA ANG SITE NA ITO NG….
    SECRET WEAPON NATIN….

    YUNG URLConnection Class gamitin mo… hehehehe

    gusto mo ako na….hehehe…

  • AngKulay

    hehehe

  • YAIKS

    pag-aralan mo ang format ng request… hehehe… bombard it!!!

  • Teka lang…

    Teka lang. Mukha yatang kakulangan sa pagkakaunawa sa salitang Ingles ang problema dito. Hindi naman sinabi ni Yuga na “We will” kung hindi “We could have”.

    Magkaiba ang bagay na yun! Where in his comment did you see anything like, “Shut up or we will shut down”. He said, “WE COULD HAVE…” which means he (and other blog admins) had the option to shut down this thread and/or the comments area, but they instead CHOSE NOT TO SHUT DOWN.

    Please guys, don’t vent your anger on the site’s mods and admins. Instead, use this site to gather evidence of Smart’s inefficiencies. Do what Yuga suggested: document everything at pagkatapos ay magreklamo kayo sa Smart. Publish a public complaint on the major dailies, mag-email campaign kayo.

    Pointing your fingers at this blog’s team members will not help you since they are not in any manner connected to that company.

  • http://www.russeldesign.com RusselDesign

    lol… so read carefully o di kaya tagalugin na lang hehe

  • blabs

    mas hot pala mga tao d2…ahihhihhi…

    anyway… kung ayaw nyo d2… gawa na lang kau ng bagong blog… dun tayo sa bago

    smart wifi sux!

  • AngKulay

    @Teka lang

    napaka BASIC mo naman…basahin mo yung last paragraph pag-aralan mo yung kayabangan.. READ BETWEEN THE LINES PARA HINDI KA MALIGAW ogs.

  • AngKulay

    O.. eto yung last paragraph…

    “This space was specifically here to help you out (by allowing you to air your issues) BUT if you cannot appreciate this and instead bite the very hands that are trying to aide you, then we can no longer tolerate it and might as well put this issue to rest altogether. ”

    Napakatanga mo naman kung hindi mo kuha ang meaning nito.. READ BETWEEN THE LINES KASI….

    DI ISARA NILA…. MANANAKOT PA!!! As if.. siya ang pag-asa ng lahat ng Smart Wifi victim….

  • AngKulay

    YAIKS… MY JAVA CODE IS READY(i MEAN MY UrlConnection class)!

    JUST STUDYING THEIR RESPONSE…

    natatandaan mo yung “E-Lagda”…???…

    I remember how we incremented the count so FAST they don’t know what was happening….

    time to do it again!!!!
    hehehe

    again…
    JUST STUDYING THEIR RESPONSE…

    Lets make them busy!!!!! changing the format of the request.

    haay … URLConnection class lang talaga ang Katapat ng HttpServletRequest class… hehehe

  • JUNIOR

    If EVERYONE IN THIS BLOG IS JUST FIGHTING FOR THE TRUTH AND NO ONE IS SUPPRESSING IT… THEN THERE WOULD BE NO PROBLEM.
    If for you, airing of views specifically the TRUTH tantamounts to biting the VERY hands that you CLAIM is trying to aide the victims of SMART WIFI…then.. that is not our problem. People who are hurt “deep inside” are those who are guilty.
    What you should have done as a programmer if you think that it was UNFAIR for the commenters is to change EVERY OCCURRENCE OF “macky_ece” to “anonymous” even in the COMMENTS… not just in the handles. So commenters like Pinnochio will not be left hanging in the AIR. If i’m in the shoes of Pinnocho, I will feel the same thing.
    And don’t be so proud of yourself to say that ….

    “YOU MIGHT AS WELL PUT THIS ISSUE TO REST altogether”….

    IT DOES NOT MATTER TO US. WE DON’T NEED YOUR HELP. There are lots of lawyers out there. And once this site is out, IT WOULD BE SO EASY TO BUILD ONE IN A MATTER OF HOURS IF NOT MINUTES…

    GO BOMBARD THIS SITE!!! I’LL DO THE SAME THING!!! THIS SITE IS JUST HIDING THE VERY TRUTH…

  • mae

    Hello,

    Meron daw po DSL Plan 999? San ko mahahanap yung details nun?

  • dyam haro

    Mae, it’s for students as far as I know. Not sure though. Maybe you can call 171 ask ask about it.

  • dyam haro

    Much cheaper sya actually…P999 lang for 384Kbps.

  • http://fleeb.name Fleeb

    I am confused, who are hiding the truth (unless you are referring to the other commenter who deems to be from Smart)? If I read the blog article…

    “And since Smart, or PLDT for that matter, is all alone in this market, we won’t see any difference in terms of service reliability and customer support (worse).”

    Hmmm, if you are asking the bloggers the truth why the bad service, then I think you won’t get any answer as they are not affiliated with Smart.

    I myself have even qualms against PLDT services (specifically my Internet connection that went from bad to worse, and have been visiting sites to air my grievances since; (PLDT = Smart)) but bombarding this site won’t make my connection any better.

    But then, it’s your call if it makes you happy.

  • http://www.yugatech.com/blog/ yuga

    It’s all about the monopoly that Smart is enjoying right now. They don’t care about customer retention — the one-year lock-in period already handles that. What they focus on right now i getting more sales and more coverage. They’ll worry about support later when the lock-in period expires.

    But what until such time that Globe launches it’s own WiFi (or WiMax) service all around the country. That would surely change the tune.

  • YAIKS

    hmmmnnnnnnn..

  • AngKulay

    hhmmmmnnnn… punta muna tayo sa cafeteria YAIKSS!!!… treat kita…. uuyy.. may bagong bukas na gotohan dyan sa pagitan natin…Natikman ko kagabi… ang sarap….

  • smart wifi victim #999

    Smart Wifi sucks. The connection is inconsistent, sometimes it even drops to 0 kbps. And when you try calling their customer service for help, they’d tell u the same things over and over again. They’d even promise u a callback within 24 hours, but you won’t be getting any unless you yell at them everyday for 1 week.

    What’s worse, their bills don’t arrive, and when it’s your cut-off date, they’d just cut your connection without informing you.

    Ambilis nila maningil ng fee, pero if you’re asking for their help, it takes them more than a month.

    Pitiful service.

  • smart wifi victim #999

    Oh, and if you’re planning on playing RF Online, FLYFF, RO, or any local MMORPG, I only have one advice:

    DON’T GET SMART WIFI IF YOU DON’T WANT TO RUIN YOUR DAY.

    Imagine losing lots of experience and other chances in-game just because of Smart Wifi’s stupid lag and FREQUENT disconnections.

    DOWN WITH SMART WIFI!

  • http://jangelo.racoma.net J. Angelo Racoma

    Yuga, if Globe is calling their service “WiFi” or “WiMax,” they’d better be sure it’s what they say it is! :)

    But I’m pretty sure they won’t venture into WiMax. That could potentially kill their mobile business in the higher-end market if they implement WiMax with a wide coverage.

  • http://n/a Jayz

    Mga dude panu ba paputol itong SMART WIFI na to?? Sinisingil kami ng 1 year pumirma daw kami sa kontrata.. F**k ba sila?? Wala pa nga akong 1 month subscriber lagi akong walang connection pagmeron naman napakabagal ni hindi nga makapaglogin sa yahoo mail e.. What should I do para maputulan na kami mag isp nalang ako mas mabilis pa..

  • WAX

    SMART WIFI REALLY SUX!

    THE THING I HATE MOST IS THEIR ONE YEAR LOCKDOWN. IT PREVENTS ME FROM SWITCHING TO GLOBE AND myDSL. WELL, PROBABLY THE LOCKDOWN IS OKAY IF THEIR SERVICE IS ALSO OKAY. BUT THE TRUTH IS, ITS NOT!

    THEY GIVE EXTREMELY POOR SERVICE. period.
    THEIR SO CALLED “BASE STATIONS” ARE ALWAYS DOWN! MOST OF THE TIME ALL THEY COULD COME UP AS AN EXCUSE IS THAT “THERE IS AN ONGOING UPGRADING”.
    I HAVE JUST COME FROM A 2 WEEK INTERRUPTION. AND ALL THEY COULD COME UP WITH IS A REBATE?!
    COME ON.. THEYRE GETTING MILLIONS ON IT AND ALL THEY COULD GIVE IS A REBATE? HOW ABOUT THE INCOVENIENCE THAT THEY HAVE GIVEN TO THE CONSUMER? FOR THOSE TWO WEEKS I COULD NOT RESEARCH FOR THESIS, I COULD NOT CONDUCT BUSINESS TRANSACTIONS, AND I COULD NOT DOWNLOAD! THEY SHOULD BE ABLE TO COMPENSATE FOR THAT AS WELL!!
    I AM USING DIAL UP RIGHT NOW.. BECAUSE SMART WIFI IS DOWN AGAIN! I CALLED UP AND THE TECH SUPPORT SAID THAT “THERE IS AN ONGOING IMPROVEMENT”. YEAH RIGHT! MORE AND MORE, SMART WIFI SEEMS TO SOUND MORE LIKE BAD SERVICE.

    ASIDE FROM THAT, THERE REALLY ARE TIMES THAT SMART WIFI’S CONNECTION IS VERY POOR. I CHECKED WITH THE SPEEDOMETERS AND IT TURNS OUT THAT AT CERTAIN TIMES, DIAL-UP PROVES TO BE SUPERIOR OVER WIFI. I CANT LIE HOWEVER, THAT I HAVE EXPERIENCED 200+KBPS CONNECTIONS WITH SMART WIFI. BUT THAT DOES NOT HAPPEN VERY OFTEN! EVEN IF IT DOES, DISCONNECTION IS JUST AROUND THE CORNER. IT SUCKS.

    SMART SENDS MONTHLY BILLS FASTER THAN YOU COULD CALL UP FOR TECHNICAL SUPPORT. VERY VERY BAD.
    WIFI IS VERY WELL ADVERTISED. BUT BE WEARY OF THESE ADVERTISEMENTS! DONT BE FOOLED. IF YOU’RE PLANNING TO GET IT. DONT! ‘WIFI’ ONLY MEANS CUSTOMER INCONVENIENCE. IF THERE’S RAIN.. THERE’S NO INTERNET! HOW ABOUT THAT FOR A “GOOD” SERVICE! IT’S ALREADY WIRELESS AND THEN THAT STILL HAPPENS. THAT REALLY SUCKS! THEY CALL SMART WIFI BROADBAND? BROADBAND IS SUPPOSED TO BE A GOOD, FAST, AND RELIABLE CONNECTION. NOT ONE OF THOSE DESCRIPTIONS FIT SMART WIFI. OH, YEAH THERE IS ONE DESCRIPTION, EXPENSIVE.

    I HOPE THIS WILL SERVE AS A WARNING TO THOSE WHO ARE PLANNING TO GET WIFI. AND IF THIS REACHES SMART WIFI, I HOPE THEY READ IT GOOD IN ORDER TO “IMPROVE” THEIR SERVICE. MY CANOPY IS IN DIRECT LOS TO THE BASE STATION! AND THE BASE STATION IS VERY NEAR TO MY HOUSE! THAT SHOULD BE BETTER RIGHT? BUT ITS NOT. TSK. AND TO THE MANY OTHERS THAT ARE ALSO EXPERIENCING THE POOR SERVICE, YOU COULD ACTUALLY BREAK-OFF FROM THE ONE YEAR BOND. THERE IS A PENALTY HOWEVER, YOULL HAVE TO PAY OVER 1,000 PESOS IN ORDER TO DO SO. WOW, THEY’RE VERY SMART IN GETTING MONEY, BUT NOT IN GIVING GOOD SERVICE.

    IF SMART DOES NOT IMPROVE THEIR WIFI SERVICE, IT’LL BE WELL OFF TO DESTROY IT THAN GIVE INCONVENIENCE TO ITS FUTURE CONSUMERS.

  • Pedro

    For the sake of my fellow filipino, dont you ever or even think getting smart wifi.

  • David

    Generally speaking, I have been pleased with my Smart WiFi installation. It is much faster, and cheaper than using Dial-up.

    I would rather have DSL but PLDT have DLC (Digital Line Concentrator) 1st Generation equipment that does not support DSL where I live. Globelines did a survey, but never came back to me with the results – so I assume they cant provide service where I live?

    About 1 week after my Smart WiFi was installed and working, I changed from PC connected to the POE connection box. I now have a 802.11g Router (Linksys WRT54G) making that connection and I have my PC connected directly with CAT5 LAN cable (4 ports) or Wireless LAN to other PC and Laptop elsewhere in the house.

    Once the MAC address is changed, you are forced to log in to SMART WiFi Portal, answer the security code, then reboot one PC/Router to obtain new IP Address From DHCP.

    Could not get connection to Internet after that.

    I reported to SMART Customer Care on 1800 10672 7277 quoting my Service Reference No. They took me through default checks and eventually said they would issue a Service Request. That was on Monday 8th August, but still no Engineers and no service on Friday – 5 days later!

    I had the mobile Phone No of the Engineer that installed the Smart WiFi. He advised me that Meridian Telekoms had not received a Service Request from SMART to look into my problem, but added that as soon as this was issued, he would be at my house to check. He also promised to try and chase up from his end. I called SMART Customer Care and yet again asked why was it taking more than 5 days to restore my service? I did get a call back from the Meridian Telekoms Engineer saying he would come to my house on Saturday. Due to his having to attend priority ‘Network Outage’ fault, he did not actually arrive until Sunday – 6 days after reporting ‘No Service’ to SMART!

    The Engineer fixed the problem quickly – seems the Base Station Access Point had somehow reset itself to ‘defaults’ and had to be re-configured back to installed settings. The problem was not with my 802.11g Router configuration, since I have been using it ever since with no problem.

    No problem, apart from weekly down times it seems?

    Sometimes outages are just 5 to 15 minutes and fix themselves. Other times I do some PING tests to confirm problem is usually within Meridian Telekoms network. I report the problem to SMART Customer Care, advising them of the No PING responce. They usually dont mess about asking me to unplug POE connections, wait 10 seconds, then reconnect. Also ‘Release’ IP and Address the ‘Renew’, nor PING 10.0.0.1 or 192.168.224.1. They have me hold on the phone for about 5 minutes then report the confirm there is a problem and it will be investigated. Often when I then get back onto my PC, it is ‘magically’ restored and I can connect to the Internet again. Wonder if I did not report it, would connection have been restored as quick?

    Today is my 5th day of Service interruption, and all I get is “There is ongoing technical problem with your Base Station and is being attended to”.

    I am British and have worked in Telecoms for nearly 30 years. Whilst none of my experience has been in Wireless technology, the principles of offering good Customer Support should still apply.

    First when one reports a problem to SMART WiFi Customer Support and they acknowledge there is a ‘Network’ problem, why dont they issue with a Service Request Fault Number?

    Why dont SMART operate an ‘Escalation Proceedure’, such that any outstanding ‘Faults’ existing past a pre-defined outage period, are ‘escalated’ up to the next management ‘Tier’? Still outstanding after further defined period, and reported to next level of Management, and so on.

    Do you think I might still have an outage after 5 days if the provincial Manager of SMART had received e-mail/TXT message advising him of such after outage day 4 say?

    I cant seem to get hold of the Meridian Engineer to determine if they have received a ‘Service Request’ from SMART, but I have been to the Cell Tower ‘Base Station’, which is just up the hill from where I live, and no sign of any Engineers in attendance fixing whatever problem exists?

    From what I have read, this SMART WiFi, via Meridian Telekoms is using Motorola Canopy equipment. Having looked up information on ‘Canopy’, they have sophisticated Network Management. Why could SMART/Meridian have fixed my original 6 day outage problem a lot quicker using such Management system?

    I think there is limited number of Engineers and they so busy installing ‘New’ subscribers’ they dont have any to spare to look after existing Smart WiFi users.

    I am sending this ‘Blog’ via Dial-up, having already e-mailed complaint to SMART ([email protected]), but if they ignore this, like previous 2 e-mails, I will be posting to many Yahoo Groups advising of my problems as well as newspapers.

    Yours an unhappy SMART WiFi subscriber

  • pidro

    You 5 days no service?

    Me its been 15days. 15 STRAIGTH DAYS and still on going.
    When i called there CS everyday they saY theres a ongoing technical activity sa local base station ko.
    When i called meridian and asked if theres really been a technical activity going on they said as i check sir all AP are up.
    Now i demand for a disconection because my cafe cannot handle it. They want me to pay the remaining month(9,000 pesos) for that.
    I said to them your service sucks a lot your CS sucks more and you want me to pay for the diconection?
    WHAT A BIG MISTAKE SMART WIFI IS.
    If only i could coordinate this with a lawyer.

  • Snaypa

    Yeah if anyone of you know a lawyer pls help.. or anybody here know how to publicized this problem.. i mean.. lets use the power of media.. so we can teach them a lesson…

    Hindi nila tayo inaasikaso kasi customer na nila tayo pero pag hindi pa.. todo ang support nila.. badtrip talaga… sino ba may alam ng number ng IMBESTIGADOR ???

  • http://fleeb.name Fleeb

    For those looking for a lawyer, one of the bloggers here is a lawyer. As I have heard, he will help you with your Smart WiFi problems for free. You can contact them here:

    http://www.pinoytechblog.com/contact-us/

  • Fabian

    My Friends,

    I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

    I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

    I hope you could also file your complaints to the NTC, – [email protected] (pls. email them too)

    so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

    God bless us all

  • Fabian

    To my co-bloggers,

    I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC (National Telecommuniations Commission) and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

    I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

    I hope you could also file your complaints to the NTC, – [email protected] (pls. email them too)

    so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

    God bless us all

  • David

    Hey, dont know if it’s just coincidence or what, but after posting details of my problem to this Blog, my Smart WiFi service came back on line today!

    Cheers

    David

  • http://technobiography.edongskey.com ka_edong
  • Snaypa

    siguro naman kung totoo sinasabi nilang Serbisyong totoo lamang…

  • SkipAPass

    I’m also a disappointed smart-wifi user. The internet connection was reasonably fast during my first few days of use (210-245kbps). But after a week until now, it could top at most 12kbps. That is not broadband. I’ve been calling this *1888 hotline and I get no answer from their end. Even tried emailing this on the smart portal but often get returned mail with the following reason “the following address had fatal errors”. The customer tech support sucks. How i wish i could get my money back.

  • tengski

    I need dns address for my linksys broadband router for smart wifi. pls help naman. what about the ip address/subnet/gateway?

  • number ng imbestigador

    Imbestigador:

    Tel: (02)9284713

  • number ng imbestigador

    IMBESTIGADOR
    Tel: (02)9284713

    NAEREKLAMO KO NA SA IMBESTIGADOR ITO… PERO WALA YATA SILANG PAKIELAM SA PROBLEMA NATIN… MUKHANG HINDI SERBISYONG TOTOO ANG GAWA NILA PAG ADVERTISER NA ANG KAKALABANIN!!!!

    MIKE ENRIQUEZ… GUMISING KA!!!! KUNG TOTOO KA TALAGA!!!!

  • number ng imbestigador

    ito number ng IMBESTIGADOR
    Tel: (02)9284713

    NAEREKLAMO KO NA SA IMBESTIGADOR ITO…

    “Ang sabi ba naman eh.. pumunta na lang kayo sa NTC!!!”
    Serbisyong totoo nga!!!!

    WALA YATA SILANG PAKIELAM SA PROBLEMA NATIN… MUKHANG HINDI SERBISYONG TOTOO ANG GAWA NILA PAG ADVERTISER NA ANG KAKALABANIN!!!!

    pusta ko.. hindi nila pakekeelaman ito!!

    MIKE ENRIQUEZ… GUMISING KA!!!! KUNG TOTOO KA TALAGA!!!!

  • blabs

    fabian, taga malolos ka ba?

  • sharky

    My knowlwdge to smart wifi connection has been broaden. Therefore I have figured out things on my own even to the worsest problems I have encountered with this service. Now im not experiencing problems with my connection and my bandwidth never go down below 200kbps regardless of the peak of time. I admit that sumtimes before I fooled the CS of smart and also the installers. and since im working as an MIS personnel of one of the top 5 hotels here in manila I used the knowledge I have to troubleshoot those problems. I have get all the necessary settings of the radio from the installer without telling them that I know what are they doing(pretending not to know what they are doing as in new to the world of tech.)there was a story why I did it but its too long to tell. and after they go I started experimenting on the radio settings and I double the height of my radio from 15feet to almost 30 feet. 1). Therefore Line of sight does a big role in improving your connection speed. that is the truth (promise). Because at the end of the pole where the radio is installed I put up an adaptive antenna used by televisions at the back of the POE, but very close to the POE. to maximize the coverage and the radius of the POE. the frequency flows in the antenna and then transmit by the POE. it really works. Ive done a delicate research regarding this matter I also investigate the AP’s base stations to further support my research even if the antennas frequency differs from the frequency which smart wifi used theres a great improvements as if you are using a backhaul. backhaul transmit frequency then send it to the POE thus improves the frequency radius just imagine. the bigger the backhaul the bigger the frequency coverage. we all know that frequency is a wave form. ever wonder why POE is in the center of the backhaul? simple to cover the 360 degrees wave form as in whole wave form imagine a backhaul that is just 180 deg. just half of the wave form will be transmitted and just a part of the other 180 deg. will be transmitted by the POE thats the time when latency goes high and make the speed slower. 2). Distance is also an hindrance in this service. why? also wonder why some of the installers tells us that when where near the base station the connection will be better? it is because the frequency is stable as if when you measure it almost look like a perfect line (less than .5km)therefore this doesn’t means that when your near the base station you will not get interruptions, consider this hindrances length or height of the POE if you can make your POE align as in aligned to the location of the AP then you will get a very excellent signal Ex. AP=100feet Your POE should be 100 feet also the received the full wave form. That’s the advantage when your near the base station but should be applied the Real POINT to POINT communication of the POE. But when your far the AP or base station since you cant see the base station you need to know were the nearest base station located and adjust the length of the pole of your POE from 10feet to 20 feet or so depending on your environment if there’s a tall building were your POE was communicating with the AP you should surpass the hindrance means if the building is 25Feet make it 30feet or so. And I suggest you put an adaptive antenna in top of the POE but really near the POE and under the POE to cover the Full wave length we can never say how big the wavelength is but this will improve the performance of your connection remember this is just a suggestion no matter what happen its your own risk. Im just sharing information to give ways and to enlighten your feelings.

  • Smart Pangit

    Ang pangit tala nang Smart wifi Na Yan, 20 days na akong na momoblema and all i get is that ” sory sir but theres been a ongoing technical activity sa base station nyo” Is it posible ba na mag ka roon nang technical activity na 20days straight and on going pa? And when i ask to dicontinue the use of this shty service mag babayad ako for the remaining month ( 9,000)pesos.
    I sugest that using air riffle and hit those base canopy or senfar antenas could give them a real technical activity.

  • Fabian

    Blabs,

    Hindi po ako taga Malolos,

    Dito po ko bandang South (alabang, Muntinlupa)

    Pero parehas din po tayo ng problema sa SMARt wifi na yan ehe.

    Susulat na ngako ngayon for a complaint letter sa smart eh, dadalhin ko na mismo sa center at ipapadisconnect ko na, pero i will demand that i won’t pay any termination fee bec. I didn’t experienced any 256 kbps speed which I have paid for. Pumayag naman sila eh dahil nakita nila ung track reports ng tawag ko sa hotline nila na halos araw-araw eh wala paring na-ayos sa problema ko.

    God bless us all nalang, I hope makahanap ako at lahat tayo ng bagong broadband na mabilis at stable at syempre affordable. Necessity na kasi un eh lalo na kapag malayo ka sa mga mahal mo (abroad). :)

  • Shoganai

    I am in Laguna. My smartwifi connection has been down for 11 consecutive days. Anybody else currently in a similar position? If so how many days down? What’s the longest anyone has been down before they finally reconnected you or gave up and let you break your contract?

  • Jaymar

    im from tuguegarao..down connection ko for 2 weeks up to now. nkakaasar tlaga smart wifi!!!. pareparehas pa sinasabi ng wifi hotline.. Their service sucks!! big time!!

  • im_angry

    IM FROM METRO MANILA. MY NET IS DOWN FOR 4 DAYS..ACCORDING TO THEIR TECH SUPPORT, UPGRADE DAW NILA BASE STATION NILA, MINSAN ANG PROBLEMA KO RAW UN ANTENNA UNIT KO…PA PALIT PALIT LANG, YUN 2 REASONS LANG PARATI NILA SINASABI…NO ACTIONS HAS BEEN TAKEN YET..WALA SILA PAKIALAM SA ATIN MGA SUBSCRIBERS, WHY? PRE PAID ETO EH, NABAYARAN NA NATEN, IBIG SABIHIN YUNG 4 DAYS NA WALA AKONG INTERNET BAYAD NA YUN!!!!IM APPLYING FOR ANOTHER WIFI..AND IM DISCOURAGING EVERYONE TO GET SMART WIFI AS THEIR INTERNET PROVIDER!!!!!!!!!!!

  • neozoby

    Korek kmo tanan!!

    I wont and never recommend smart wifi!

    even inupgrage nila ang speed 788 plan now 256 kbps and 988 plan now 384kbps! still available to seleted areas mas worse maski na available u still cant reach these speed.

    these has started nung nov 25 pa yet I never heard from their csr imforming about this. maski cheaper cla sa globelines broadband at pldt dsl that’s becoz cheap and poor and service nila.

    we all experience their so called upgrade…almost a month nga ang sa akin na wlang conection…

    as of now hir in a city in negros we are just few of us sharing the base station so we got a speed we want but i still wont rely on this figure even so smart wifi wasnt so popular here maski na namumulaklak ang tarpauline nila sa kalye, internet cafes didnt even take risk investing in this smart wifi instability.

  • metch

    I have the same problem with almost all of you guys, I’ve been a smart wifi subscriber na kasi, i never thought na ganito pala ang service nila, pangit!!!!
    1 week ako without connection, everytime i called smart wifi hotline, always busy then if you luckily able to talk to thier agent, they tell you the same way, porke my technical difficulties daw, porke inaayos para maging mabilis, i cant remember how many agent i’ve been talking to until i talk to this 1 lady saying wala namn daw problem sa base station ko, irerefer na lang daw nya me to the technical concern. then the line end.
    Ano ba ang ibig sabihin non???
    Now, im searching for another internet provider that could give us a better service. Im looking for a wireless.
    Any body can suggest????

  • dan

    WIFI connection is really fucking shit!!!

    five months na akong gumagamit ng wifi connection started august 2005 pero 1 week lng akong sasabihin natin satisfied ako sa connection na un subalit itoy bigla lnag nagbago ang daloy ng connection palagi nalang akong na disconnect at minsan pa ngay wala akong connection napapagod na akong tumatawag sa costumer care na un pero di na man nila binigyan ng pansin san na bang pinapangako ng smart wifi ang mabilis na connection than to dial up… mahiya nman kayo sumisingil kayo ng bayad sa mga customer nyo wala namang insaktong serbisyo hindi lang isa niloko nyo kundi buong pilipinas, isang taon pa naman ang kontrata daw isang taon din kayong mangungulikta 128-256 kbps ang inyong pangungulikta ang bilis naman kaya mga kakusa lipat na kayo sa fucking shit na wifi connedction na un…at sana po ma headline po ito sa lahat ng mga leading news paper kasi sayang lang bayad natin dito…sana po sa lahat ng concern sa problem na to kayo na po bahala kasi alam kung malapit kayo sa kabihasnan nasa probinsya lng ako at po kaming sumusuporta tru this column at salamat po ay natunton ko tong blogs na to… at napalabas ko ang sama ng loob ko.

  • SMART WAPAY

    Yea, all i wish for this XMAS will be this smart wifi problem will be in the newspaper.

  • Franz

    Dec 3 nung install-an ako ng smart wifi (soldiers hills, muntinlupa). mga 30minutes pa lang ako naka-konek eh naputol na agad ang connection. Dec 10 na pero wala pa rin akong connection. Inescalate na daw pero wala pa ring result ang evaluation kuno ng mga technical people nila. Isa pa, pag naka-on ang PC ko eh nag-aagawan ng signal ang smart wifi at TV namin. kakainis!

  • Read This

    READ THIS

    http://www.istorya.net/forums/index.php?topic=63721.0

    NAKAKA INGIIIITTT

    SMART WAPAY AYUSIN NYO GAWIN NYO DING 768Kbps

  • Shoganai

    Anybody known the make/model of the little thing (router or just gateway I’m not sure?) with the three lights on it that our LAN cables are connected to? I want to open some ports but don’t know how to. Alternatively anybody know how to forward the ports and can tell me?

    By the way, my cobbection was restored after 14 consecutive days outage. Speed is now low…I’m wondering if they just found a way to route me through a more distant base station….I know they were trying to do that before.

  • http://www.triple8dotexe.tk myk

    mga genius dyan baka pwede pabato naman nang ip sa subnet at gateway…pati na rin password kasi lam ko root yung username dito para malipat lipat ko na lang yung connection sa mga available line nila sa antenna…. suya kasi ako sa tagal nilang mag response pag need ko sila..paki mail naman sa email ko kung pwede…[email protected]

  • ttt

    sa canopy to ip 169.254.1.2 gw 255.255.0.0
    website pra maconfig 169.254.1.1

  • catalyst

    mga tol musta na connection nyo? yung akin bumalik na ng normal condition. im reaching 200+ kbps with no disconnection as of last saturday..kaya download to the max ako! bka ma disconnect na nman kac ako soon.(wag nman sana…)

  • http://yahoo.com deon

    well medyo humina ata ang performance ng speed with wifi smart

  • techman

    eto lang ha… smart wifi is not realy a wifi service.. wala kng static ip, you cannot setup a static ip LAN setup on your house or on your internet cafe… ( SINUBUKAN na NAMIN… BADTRIP TALAGA.) kasi ang source mo is DHCP, so obtained xa.. ang antenna nila is a “WIFI CARD NA PCMIA FOR LAPTOP” na nka boost lang pra kaya kahit medyo malayo sa range ng wifi pcmia cards.. our account is 256kbps/988 a month, pro tang&**(*(& nila, ang bagal.. Shet… isipin mo ung downtime nila palagi yun ha, ang worst ung 4 days na down sila.. Shet..

    So mas maganda i-hack nlang ung access sa smart wifi para kahit mabagal at walang kwenta magamit natin for FREE.. hehhe..

    TO SMART TECH. AND PEOPLE BEHIND SMART WIFI, PLEASE DON’T FOOL YOUR SUBSCRIBERS.. IF ITS NOT WIFI SERVICE, DON’T MARKET IT AS “WIFI”.

    MASYADO KAYO KASING GAHAMAN SA SALAPI..!!!

    THATS ALL.. PEACE!!

    ASTIG!!

  • krome

    @techman:

    sayang at techman pa naman ang uid mo, pero hindi mo alam ang ibig sabihin ng wi-fi at kung bakit dynamic ang ip mo, tsk..tsk..tsk…. no isp is isuing a static public ip unless you pay for it, remember that! also remember this, there is no such thing as dedicated speed of 256kbps for 988php a month, if you pay that cheap assumed that you are using a shared bw among other users, most probably a 1:20 contention ratio or higher, now if you really want a fast internet speed, then pay for a leased line.

  • Fabian

    My dear Co-bloggers,

    Guess what?

    After ko sulatan ang NTC at ilang daang beses kong finallow-up ang complaint ko sa smart Wireless Center eh awa ng DIOS. tinawagan ng NTC ang Special Accounts ng SMART at Chineck ang mga problemang ito at mukhang sinabon sila.

    Dahil tumawag sakin bigla ang pinaka head ng Smart Wifi Special Accounts at tinanong ako kung itutuloy ko pa ba daw ang subscription ko, sinabi nila na tinawagan sila ng NTC regarding my complaint.

    Sabi ko eh almost 1 month (nov. 5 ako kinabitan) na ang useless smart wifi ko at hindi ko man lang nagamit ng maayos, tapos 2 times nako dinalaw ng tech crew, pinalitan na ang antenna, nireset na lahat ng config ko at wala pa ding nangyari at ang sabi sakin ng tech crew nila. eh wala na daw sila magagawa dahil ang may problema na daw talaga eh ang system mismo ng SMART wifi. So kung mismo ang SMART wifi System na ang problema eh di wala na talaga tayong magagawa.”

    Kaya Nagrequest at nagfile ako ng formal complaint sa smart at NTC, asking them to WAIVE any Termination Fee dahil fraudulent ang service nila at hindi ako satisfied sa binayaran ko, and it would be a slap on the face of a customer asking them to pay the rest of the subscription, when at the very start eh hindi mo man lang nagamit ng maayos ang internet mo. (my speed only ranges 16-80 kbps and every 5 mins. I got disconnected)

    Sabi sakin ng head ng SMART WiFI special Accounts Dept. eh “don’t worry po, expect that your complaint will be positively granted. Sorry for the delays” — meaning hindi nako magbabayad ng anumang termination fee. Thank God

    Hintayin ko nalang daw ang tawag nila dahil advisan daw niya ang billing dept. ng SMart at Meridian. hay salamat sa Dios at tapos nadin ang problemang binigay ng SMART wifi sakin.

    Kaya mga friends na may reklamo sa SMART wifi, Kung gusto niyong aksyonan kagad ng SMART ang reklamo niyo eh. mag email lang kayo sa NTC — [email protected]

    just make a formal complaint describing your problem and include the names of the SMART wifi contacts if possible. para naman matuto ang SMART na yan.

    God Bless us :)

    as always,

    I’m Faby – ur buddy
    (SOldiers Hills Vill, Alabang, Muntinlupa)

    P.S.
    Mag ingat kayo sa ibang mga bloggers dito dahil, may mga taga SMART na nagpopost at nagbabasa ng post dito, kunwari nagrereklamo din sila na customer.

    At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe :)

    ============================================

    My POst Last November:
    ——–
    To my co-bloggers,

    I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC (National Telecommuniations Commission) and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

    I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

    I hope you could also file your complaints to the NTC, – [email protected] (pls. email them too)

    so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

    God bless us all

  • remarks

    @krome
    Marami kaba talagang alam krome? tsk.tsk.stk
    At ibig mong sabihin OK lang kong hindi kami nakakakoha sa advertise speed na 256kbps kasi there is no such thing as dedicated speed of 256kbps for 988php a month, if you pay that CHEAP?

    Kong ikaw ang may ari nang smart wifi sasabihin mo ba sa amin na dapat lang kasi cheap naman yung binabayad mo?

    Ito ang dahilan bakit hindi umo-unlad bayan natin dahil sa mga taong katolad nang ISIP MO.

  • krome

    @remarks:

    huh? you got it all wrong, what i am trying to say is, don’t expect a dedicated 256kbps for 988 only, every isp knows that a true dedicated 256kbps circuit is expensive, what the isp is telling you are all LIE, they will advertise something without telling the whole mechanics. napaka fraudalent na sabihing PHP988 for 256kbps whereas the truth is yung 256kbps is a shared/contentaion bandwidth.

    hindi ang tulad ko ang mahina ang isip, kundi ang mga taong madaling LOKOHIN at MADALING MANIWALA sa isang simpleng advertisment na hindi confirm kung totoo nga o hindi, AT hindi ang tulad ko ang nag-papabagsak sa bansa natin kungdi ang mga corporation na puro kasinungalingan ang ibinibigay sa mga consumer.

    in other words… if you think a 988 pesos is suited for a “dedicated bandwidth” then think again because you might be wrong… raw bandwidth is not cheap they are expensive anywhere else, they become cheap if the bandwidth is being distributed among other users… sa madalit sabi — wag-umasa sa isang simpleng advertisement lang. kaya nga advertisement eh…

  • krome

    @fabian

    just a comment and a clarification of your post.

    ================================
    At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe :)

    =====================

    the term WI-FI is not the actual technology, it is a “Certification” and “Standard Guidelines” for any 802.11b/g wireless gears which operates in the 2.4ghz spectrum, there are 2.4ghz wireless lan gears that is not a certified “Wi-FI” but a 802.11xxx compliant.

    Wimax on the other hand is the “Certification” and “Standard Guidelines” for 802.16 compliant which operates in the 5ghz spectrum.

    Line of Sight is a general term used in rf communication which simply means, it is required if both point-point end have a limited power output.

    any RF that is beyond 900MHZ is called a microwave frequency due to the wavelength size, the 5ghz wimax requires more of LOS than that of 2.4ghz.

  • IM_A_WANNA_BE

    Pwedi bang MA HACK ANG SERVICE NANG SMARTWIFI?

    PLS. IF PWEDI XA, GIVE US SOME TIPS HOW TO DO IT..

    THANKS A LOT

    PEACE!!

  • the crew

    ehehehe pwede tol ginawa ko na eh…… anyway pwede pala ma hack ang wifi mga pogi…sa mga taga smart dyan sorry na break ko na code nyo…kaya anytime i can fix my own you can even transfer your antenna mga dudes pag umalis kayo sa current resident nyo bring your antenna and put it in your bubong o taas nang house nyo…and look to the nearest smart cell sites…me plato plato itsura nun ahahahha…(joke) then tutok nyo dun then pangalawa dapat alam mo yung gateway ip nila para maka pasok ka sa configuration o try nyo yung mga binato dito sa blog na mga gateway ip…tsaka yung ip na papalit mo habang wala ka pa connection… then me password yun… usually makikita nyo yan password na sinasabi ko pag nag iinstall yung technician nila o pag me inaayos napasok kasi sila sa wireless configuration then put nyo yung area code nang wifi me ganito yun MT_123(sample only) makikita nyo yan pag nag apply kayo sa wirelesscenter nila me mapa sila dun nila titingnan kung me connection sa area nyo then nakasulat dun yung code sa area nakalocate yung bahay nyo..panggap na lang kayo aaply para makuha nyo yung code… then try nyo signal sa A, B, or C then pag nahanap nyo na yung pinakamalakas na signal save nyo sa admin then restart.. presto me sarili na kayo connection up to 384kbps… no jokes toh… di po ako computer grad..commerce ako pero isa lang akong taong mabubusisi kaya nagagawa ko ang lahat nang gusto… me idea na kayo pano hack ha…hope nakatulong yung info na share ko

  • Fabian

    To Krome
    ================================
    Fabian’s Post:
    At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe :)

    =====================
    Krome’s Post w/ Fabian’s Reply inside the Parenthesis:

    the term WI-FI is not the actual technology, it is a “Certification” and “Standard Guidelines” for any 802.11b/g wireless gears which operates in the 2.4ghz spectrum, there are 2.4ghz wireless lan gears that is not a certified “Wi-FI” but a 802.11xxx compliant.

    (but still the point here is that SMART is not WiFi it is WiMAx, so fraudulent padin ang sinasabi nila. at mismong tech crew na nga nagsabi na WiMAx sila eh dahil 5.2 Ghz ang Frequency nila kahit tignan mo pa sa config nila, tapos sasabihin pa ng iba dian na WiFi, masmarunong pa tayo dun sa provider)

    Wimax on the other hand is the “Certification” and “Standard Guidelines” for 802.16 compliant which operates in the 5ghz spectrum.

    (You could say that WiFi and WiMax are just Certifications, still common sense it is called “technology”, it’s not just certifications as what you have said.
    Kung ang Intel nga eh they classify WiMAx as Technology not just a mere certification(Diba ang 3G considered as a New Technology, eh ganun din ang WiFI at WiMAx noh it’s also a technology:
    “WiMAX is a standards-based wireless TECHNOLOGY that provides high-throughput broadband connections over long distances. http://www.intel.com/netcomms/technologies/wimax/

    at ano ba ang depinisyon ng word na TECHNOLoGY: ang sabi ng dictionary –
    The application of science, especially to industrial or commercial objectives.

    oh diba napakalawak ng scope ng word na technology kaya wag mo ng icorrect na sabihin mo pa na WiFi is not the “actual technology”. sabi na nga ng dictionary eh.)


    Line of Sight is a general term used in rf communication which simply means, it is required if both point-point end have a limited power output.

    any RF that is beyond 900MHZ is called a microwave frequency due to the wavelength size, the 5ghz wimax requires more of LOS than that of 2.4ghz.

    (Oh kaya nga, edi tama padin ung sinasabi ko na dapat itawag dian ay hindi SMART Wi-FI, dapat Smart Microwave Internet dahil Microwave padin considered ang frequency nila. at since WiMAx ang tecgnology nila hindi WiFI. pati nga meaning ng WiMAx me word na Microwave eh – WiMAX is an acronym that stands for Worldwide Interoperability for MICROWAVE Access.

    At saka sino naman nagsabing “the 5ghz wimax requires more of LOS than that of 2.4ghz.”, common sense naman kaya nga sila nagimbento ng WiMax dahil gusto nila ng masmalakas at malayo ang range kaysa sa WIFI na 2Ghz lang. at sa WiMAx nga eh pwedeng NLOS, (Non Line of SIght)eto sabi – “connectivity WITHOUT the NEED for DIRECT LINE OF SIGHT with a base station..” – http://www.wimaxforum.org/about/faq/

    ====
    O ayan gusto ko lang sagutin ung mga pinost mo Krome, pero ang bottom line dito ay eto.
    Alam namin na magaling at matalino ka, hanga kami sa mga technological-know-hows mo at scientific definitons na binibigay mo pero
    sa mga pinost mo bang yan eh, nakatulong ka bang masolve ang mga problema namin dito sa SMART WIFI.

    Alam mo, ang pinaka tema ng blog na ito ay para sa mga nagrereklamo sa SMART WIFI at para matulungan sila. Kung sana ung talino mong yan eh ginagamit mo para matulungan kami eh di mas kapakipakinabang pa di ba? imbes na irrelevant infos ang pinopost natin.

    Eh ang panay pinost natin lang eh pangcricritizise sa personal na talino at kakayanan ng mga blogger dito. wala man lang akong nabasa na nag-bigay o propose ka man lang ng solution para matulungan o masolve ang problema sa SMART WIFI. panay pagkokorek lang sa mga terminong ginagamit namin. Ikaw nga mismo eh, hindi SMART WiFi subscriber at ganun mo nalang alipustahin ang mga subscribers, wala kang karapatan na mangorek ng subscriber dahil hindi mo naman alam kung ano nararamdaman namin talaga eh.

    You’re out of the box my friend, you can’t give something w/c you don’t have. Wag kang mayabang na parang alam mo na lahat ng bagay tungkol sa SMART Wifi eh hindi ka naman subscriber.

    Mabuti pa kaibigan, gaya ng marami dito eh magtulungan tayo na makahanap ng solusyon at hindi panay puna at bangayan. Hindi naman sa nagbubuhat ako ng bangko. tulad ng ginawa ko pinost ko dito na sumulat sila sa NTC para maaksyonan kagad.Hindi ba’t mas-maganda at mas-uunlad ang Pilipinas kung lahat tayo eh nag-iisip ng solusyon at nagtutulunagn na masolve ang problema.

    Wag tayong maghilahan pababa, bagkus magkaroon tayo ng concern or care man lang sa isat-isa. Magbayanihan tayo kaibigan. Gamitin natin ang binigay ng Dios na talento, talino at tapang natin sa tama at makakatulong sa ating kapwa…

    Un lang po, pasensya na kung medyo nag-react ako sa iba mong pinost krome :)

    God bless us :)

    as always,

    I’m your friend — Faby

  • Jennette

    Smart Wifi’s service is really a rip-off. They lock you in for a year in the contract you signed with them but the ‘always on’ service is not happening. Ever wondered why everytime you call them, the standard answer is there is a ‘technical activity’ happening at the base station? I asked the customer service representative how many times in a week or in a day that a ‘technical activity’ is happening and she didn’t have a comeback on this one. All they could do is keep saying ‘yes, ma’am, I understand ma’am and I apologize ma’am’ but they never would acknowledge that the service just sucks. It’s about time that we consumers should be heard and not be passive accpeting the pretermination fee clause in the contract because as far as I’m concerned, Smart Wifi is simply not delivering the services they said they would. So all you people out ther who are with me, I’m campaigning hard on this one. Big business should not be able to escape responsibilities. They should not be allowed to make money on the side penalizing customers who are dissatistified with the service that they claimed they could deliver. Please join me in this campaign so Smart Wifi gets what is due them!

  • IM_A_WANNA_BE

    @ the crew

    PRE, SALAMAT HA.. MA TRY NGA.. HEHHE

    PRO, NKITA MO NABA KUNG ANO ANG NSA LOOB NG PATCH ANTENNA MO OR UNG ANTENNA NA GALING SA SMART?

    TRY MO LANG PRE, AT BKA MAGULAT KA AT GUSTUHIN MO NALANG GUMAWA NANG SARILI MONG ANTENNA PARA MKA ACCESS NG FREE INTERNET SA SMART..

    HEHEH

    astig!!

    peace!!!

  • the crew

    di ko pa binubukasan yung radyo nilang tinatawag o antenna na parang itsura nang planka sa kuryente (box na sinlaki ng switch sa kuntador) ano ba laman nun?? pero anyway di mahalaga yun ang mahalaga malalaman mo pano kumuha nang libre…ahahahaha mawalang galang lang ano ip nyo sa smart wifi kasi ramdam ko iisa lang ip natin lahat eh..kaya ko ask para magamit ko sa mga illegal things..(joke) anyway if you find it confidential….sabihin nyo lang sa akin kung me no. 8 dun kayo sa mga ip nyo….

  • the crew

    sa mga namomoblema sa connection pag magpapakabit kayo sa smart make it sure na 92db ang receive nang anteena nyo pag hindi mabagal talaga yan…at pag malayo layo sa inyo ang cell site much better pakabit na lang kayo dsl… or taasan nyo anteena nyo up to 30 feet para receive nyo signal maayos then kabit din kayo anteena nang tv sa poe para malakas sagap..yun lang…this things will help you or if you’re not satisfied on it..you can visit the nearest smart wireless center and ask to disconnect your service with them like i did… then keep nyo anteena nyo for personal use… eheheheh…tutal nanloloko sila lokohin na rin natin sila by means of hacking their service..yun lang po bow…

  • krome

    @fabian:

    masyado mo namang minasama ang post ko, my posts is NOT about making myself better than others or show my “know-how” it is about correcting some technicalities LALONG-LALO na yung magpo-post dito na hindi masyadong alam ang teknolohiya, mas pangit naman kung ang lahat ay makakabasa ng maling post, mas lalong magiging mukhang tanga yung makakabasa at mali ang pag-kaintindi sa mga nababasa (no offense)

    hindi ako nakikipag-away sa kahit kanino, pero ang point ko dito eh, mas malinaw ang mapaguusapan kung may TAMANG kaalaman ang babasa, oo nga at hindi ako subscriber ng smart dahil sa ibang bansa ako nakatira pero marami na rin akong natulungan na mga smart subscriber (www.pinoywifi.com) dahil nabibigyan ko sila ng TAMANG kaalaman sa WLAN technology, tulad na lang ng maling kaalaman mo sa 2.4ghz at 5ghz, kahit na sinong RF engineer pa ang tanungin mo, mas higit na kailangan ng LOS ang higher frequency dahil sa liit ng wavelength nito ang 2.4ghz ay may 123mm wavelength at ang 5.8ghz ay my 51mm lang, common sense and physics tell us that “Microwave propagation travels in a DIRECT path” kung alam mo ang RF field hindi ka na makikipagtalo sa akin, ngayon kung may nabasa ka mang 5.ghz na NLOS iyon dahil sa RF propagation technique na ina-adopt ng Wimax na kung tawagin ay WOFDM na dinevelop ng wi-lan company sa canada, hindi mo na ako kailangan pang turuan sa field na ito dahil ito mismo ang business at ang profession ko for the past 16 years as a wisp. Microwave RF WLAN technology is still new in our country whereas i’ve been dealing with it since the pre-802.11 era.

    para mas malaman mo ng husto kung paano maresolba ang problema nyo sa smart service, mabuti pang bumisita kayo sa http://www.pinoywifi.com duon mo maiintindihan kung anong sistema meron ang smart na kung Wifi or WiMax ba sila?? at kung PAANO mo sila kayang ma-hack at makakuha ng libreng internet pati na rin ang dapat nyong gawin para hindi na kayo umasa pa sa “field engineer” nila! duon mo rin malalaman na hindi mo pala kailangang bumili ng CPE nila dahil puwede kang gumamit ng ibang wireless unit brand. and FYI.. smart uses the SENDFAR CPE which is a 2.4ghz CPE from Taiwan, lately they are replacing it with motorola canopy which is a 5ghz unit but not necessarily na wimax iyon it can fall under the 802.11a category which is a wi-fi part (http://motorola.canopywireless.com/products/)

    http://www.pinoywifi.com/index.php?showtopic=98%5D

    ano ang point ng previous point ko??

    1. a proper understanding of the technology will make the user more aware of what is needed to achieve a better connectivity.

    2. Knowing all the details of the provider deployed technology can make the user more independent from the provider’s field technician.

    3. having a good knowledge of what the service is all about, will make the provider to think twice before they claim lots of BS to the consumers.

    having said all this ito ang point ko, kaya maraming naloloko sa ating mga kakabayan ay sa kadahilanang maraming hindi nakakaalam ng teknolohiya kaya’t kung ano na lang ang sabihin ng provider sa ating kababayan ay iyon na lang ang pinaniniwalaan ng mas nakararami. sad to say but the big telco uses the ignorance of our kababayan for their own advantages!.

    i don’t mean any harm, and with a hope of you could understand it better.

  • krome

    @fabian:

    —————-
    At saka sino naman nagsabing “the 5ghz wimax requires more of LOS than that of 2.4ghz.”, common sense naman kaya nga sila nagimbento ng WiMax dahil gusto nila ng masmalakas at malayo ang range kaysa sa WIFI na 2Ghz lang. at sa WiMAx nga eh pwedeng NLOS, (Non Line of SIght)eto sabi – “connectivity WITHOUT the NEED for DIRECT LINE OF SIGHT with a base station..”
    ——————–

    :-) o.k.

  • just another user

    low price + fast connection = unreal
    high price + fast connection = low price + slow connection = logical
    high price + slow connection = marketing

    you do the math.

  • lawr3nc3

    hey, di ko lang alam kung makaka tulong ito sa mga smart wi fi users, pero sa mga naka canopy, ayusin niyo yung distance tapos try niyo palitan yung ap/bs.. meron kasi ako nabasa nagka problem sa isang base station, ang ginawa, nag hanap ng ibang base station.

    kaka apply ko din lang ngayon sa smart wi fi… kung meron akong problems about it, post din ako at hahanap ako solutions about it..

    anyway, near katipunan kami, sana ok naman yung smart wi fi dito….

  • JhayZhon

    hey guyz! paki explain naman ung detail ng Motorola Canopy,

    1. ano ang kakabit sa antenna?
    2. anong cables ang gamitin?
    3. san kakabit ung motorola power adaptor?
    4. san sa dalawang slot ng box kakabit ung rj45?
    5. san sa dalawang slot ng Antenna kakabit ung rj45?

    meron na kasi akong device kaso walang kasamang wire, wala rin mga pangalan na tatak ung Motorola Canopy nila, walang design. kahit logo manlang. yung antenna nga kalako metaldetector ung ginagamit ng mga guard.

  • Fabian

    My friends,

    update lang, sana po eh subukan nyo ung inadvice ko sa inyo na sumulat sa NTC – [email protected] – para makasyonan kagad ng SMART ang problema niyo at matapos na tulad po ng sakin.

    at isa pang magandang balita, kahapon lang tinawagan naman ako mismo ng manager ng SMART Wireless Center dito sa alabang at milagro dahil ngayon naman sabi sakin pwede ko daw irefund ang binayad ko at naintindihan at nadama daw nya ang paghihirap ko sa SMART wifi na yan noong nabasa niya ung sulat ko.

    kaya, sa Monday eh dadalhin ko na ung antenna nila at isusuli ko na dahil nga bibigyan daw nila ko ng refund at awa ng Dios eh waived nadin ang Termination fee ko — wala po akong binayaran ni singko.

    Kaya mga friends, kindly read my previous post to have an idea kung pano nyo susulatan at irereklamo sa NTC ang SMART. at tyak ako eh w/ God’s help eh matatapos nadin ang mga problema niyo.

    Pls. share this info to all your friends and kindly repsot it to inform them

    God Bless us :)

    ============
    My post last Dec.15

    My dear Co-bloggers,

    Guess what?

    After ko sulatan ang NTC at ilang daang beses kong finallow-up ang complaint ko sa smart Wireless Center eh awa ng DIOS. tinawagan ng NTC ang Special Accounts ng SMART at Chineck ang mga problemang ito at mukhang sinabon sila.

    Dahil tumawag sakin bigla ang pinaka head ng Smart Wifi Special Accounts at tinanong ako kung itutuloy ko pa ba daw ang subscription ko, sinabi nila na tinawagan sila ng NTC regarding my complaint.

    Sabi ko eh almost 1 month (nov. 5 ako kinabitan) na ang useless smart wifi ko at hindi ko man lang nagamit ng maayos, tapos 2 times nako dinalaw ng tech crew, pinalitan na ang antenna, nireset na lahat ng config ko at wala pa ding nangyari at ang sabi sakin ng tech crew nila. eh wala na daw sila magagawa dahil ang may problema na daw talaga eh ang system mismo ng SMART wifi. So kung mismo ang SMART wifi System na ang problema eh di wala na talaga tayong magagawa.”

    Kaya Nagrequest at nagfile ako ng formal complaint sa smart at NTC, asking them to WAIVE any Termination Fee dahil fraudulent ang service nila at hindi ako satisfied sa binayaran ko, and it would be a slap on the face of a customer asking them to pay the rest of the subscription, when at the very start eh hindi mo man lang nagamit ng maayos ang internet mo. (my speed only ranges 16-80 kbps and every 5 mins. I got disconnected)

    Sabi sakin ng head ng SMART WiFI special Accounts Dept. eh “don’t worry po, expect that your complaint will be positively granted. Sorry for the delays” — meaning hindi nako magbabayad ng anumang termination fee. Thank God

    Hintayin ko nalang daw ang tawag nila dahil advisan daw niya ang billing dept. ng SMart at Meridian. hay salamat sa Dios at tapos nadin ang problemang binigay ng SMART wifi sakin.

    Kaya mga friends na may reklamo sa SMART wifi, Kung gusto niyong aksyonan kagad ng SMART ang reklamo niyo eh. mag email lang kayo sa NTC — [email protected]

    just make a formal complaint describing your problem and include the names of the SMART wifi contacts if possible. para naman matuto ang SMART na yan.

    God Bless us :)

    as always,

    I’m Faby – ur buddy
    (SOldiers Hills Vill, Alabang, Muntinlupa)

    P.S.
    Mag ingat kayo sa ibang mga bloggers dito dahil, may mga taga SMART na nagpopost at nagbabasa ng post dito, kunwari nagrereklamo din sila na customer.

    At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe :)

    ============================================

    My POst Last November:
    ——–
    To my co-bloggers,

    I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC (National Telecommuniations Commission) and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

    I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

    I hope you could also file your complaints to the NTC, – [email protected] (pls. email them too)

    so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

    God bless us all

  • Fabian

    To Krome:

    I will not defend again my answers regarding dun sa points mo na ang smart eh hindi WiMAX. dahil mismong SMART tech crew na nagpatunay nun at nakalagay 5ghz sa config mismo.

    Lahat naman ng un ay irrelevant na sa topic ng blog na ito. regarding sa sinabi mo na tinuturuan kita – Hindi po kita tinuturuan, dahil ang totoong matalinong tao nagpapaturo at nakikinig padin. Alam nya na wala sa kanya ang monopoly of wisdom at alam nya na wala syang talino dahil lahat ng kaalaman ay nanggagaling lamang sa Dios.

    Still, thanks for educating SMART Microwave subscribers like me. pero alam mo, subukan mo ding ilugar ung sarili mo, sa dinadanas namin ngaun. alam kong kahit madami kang alam sa WIFI na yan, iba parin kung ikaw mismo ang pineperwisyo ng SMART, sabi mo nga nasa ibang bansa ka pa. Much more hindi mo talaga alam ang actual na nangyayari dahil nababasa at nakwekwento lang naman sayo eh. Iba ung ikaw talaga mismo ang nakakaranas.

    Pakibasa nga po ulit ung mga pinost mo esp. ung sinabi mo pa kay techman kung gusto mo talaga kaming tulungan sa problema namin sa SMART. kailangan mo pa bang tirahin ang intelligence pati ung nameID na ginamit nya para lang ieducate mo ang isang tao?

    And besides kahit sabihin mo pang tumutulong ka sa mga may problema sa wifi sa pinoywifi.com na yan, bakit? ipinost mo ba yan dito? may nakita ba kaming sinabi mo rito na nagbigay man lang ng solusyon sa problema namin ngaun sa SMART (specifically ha at hindi WLAN)? at WLAN ay iba naman specifically sa SMART Customer service at Technical Ethics nila.

    At mismong sila na nga nagsabi na SYSTEM na mismo ng SMART ang may problema dahil nga nasa testing period palang sila. kaya bang ayusin ng subscriber un sa PC lang nila sa bahay?

    at saka wag mo namang sulsulan pa na manghack ang mga subscriber sa system ng smart dahil alam mong illegal at mali un. Hindi maitutuwid o maitatama ng MALI ang isa pang MALI. Ngaun tulong ba un o lalo mo lang ipapahamak ang mga subscriber?

    Tama ka maraming may hindi alam ng mga technicalities ng wifi, pero lahat ba ng subscriber ng smart eh kailangan munang me alam sya sa wifi bago magpakabit at dapat maging kasinlawak ng kaalaman no? nasasabi mo lang yan dahil yan ang field of interest at profession mo.

    Ang dami ngang subscrber ng SMART wifi na kasingdunong mo at ang iba ay mas-malawak pa ang kaalaman sa teknolohiya kaysa sayo pero nag-subscribe sila sa SMART dahil may tiwala sila dito. sasabihin mo bang hindi sila well-educated/informed/ignorant regarding this technology kaya sila ay naloko ng SMART?

    kung pumunta ka ba sa doktor at bingyan ka ng gamot eh, kailangan bang alam mo na halos lahat ng detalye ng gamot na un at kailangan mag-research ka muna bago mo inumin?

    hindi ba’t magtitiwala ka sa doctor na un dahil alam mong may kredibilidad ang doktor na un dahil napatunayan mo na at kaya’t kampante kang inumin ang niriseta sayo.

    Ganun ang nangyari samin sa SMART. tiwala kami sa SMART dahil nasubukan at nakita na namin ang magandang serbisyo at kalidad ng SMART sa mga produkto at serbisyo nito.

    I for 1 have been a SMART mobile subscriber for almost 5 years now. at never akong nagkaproblema. 25 Million na halos ang subscriber ng SMART ngaun at in fairness to them, maganda ang service quality nila sa mobile at world-class na masasabi. dadami ba ang Subscriber nila kung magpapaloko lang pala sila?

    Kaya, ng nag-labas sila ng SMART Microwave internet na yan. eh kampante kami na ok sya dahil tried and tested na namin ang SMART. pero sa kasamaang palad palpak ang SMART internet nila. at dahil un lang ang kaya naming i-afford hindi tulad mo dian sa ibang bansa na m kahit T1 or 2mb speed pa eh mura lang at maypambayad ka.

    Kaya wag mong sabihin o palabasin na nagpaloko kami dahil nagtiwala lang kami sa alam naming may kredibilidad na kompanya. katulad ng pagtitiwala mo sa kapatid at kaibigan mo na nakasama mo na sa matagal na panahon.

    Krome, Itanong mo naman sayong sarili? kung sa akin mismo nangyari ito at isa lang akong ordinaryong mamamayan na wala masyadong alam sa wifi ano kaya ang mararamdaman at gagawin ko?…

    un lang po, by the way LAST REPLY ko na ito sa mga post mo dahil medyo malayo na sa topic ng blog na ito at awa ng DIos eh natapos nadin ung problema ko sa SMART wifi na yan w/o hacking or through any illegal or deragatory means. I just used a more diplomatic, legal and mutual solution.

    NTC na mismo ang nagbigay ng leksyon sa kanila, through that masmarami pang matutulungan at long-term pa ang effect dahil mismong kumpanya na ang paparusahan at masosolusyonan ang mga problema ng maraming subcribers. Masmabuti siguro yun, kaysa sa sarili mo lang computer o internet configuration ang maayos mo hindi ba?:)

    God bless us Krome :)

    Happy New year & Merry Christmas din sayo kahit medyo malayo ka ngaun sa Pilipinas at sa mga mahal mo sa buhay

  • http://www.tipidpc.com/viewtopic.php?tid=35471 popoy

    check out other people having nightmares with smart wifi at tipidpc.com. so soborang daming may problem sa smart umabot na ng 256 pages ung thread..

    http://www.tipidpc.com/viewtopic.php?tid=35471

  • lawr3nc3

    JhayZhon: parehas lang tayo prob. nakuha ko na mga gamit kaso di ko alam kung saan ikakabit mga ito. pero sabi ng smart, 2 – 3 days daw mag antay para sila mag ayos…. anyway, sana maalala ko lahat mga gagawin nila para pag magka problem, alam ko kung saan papalitan yung mga dapat palitan..

  • maria

    i am a smart wifi user but so far i have not experienced anything regarding your complaints. i think it’s because of my location. i’m living in mindanao and the only complaints i’ve heard are no connection when the weather is bad and the limited area serviced by this ineternet connection. however, i sympathized with you all. i suggest you send your complaints to the philippine daily inquirer, specifically the consumer article and air all your grievances. at least the whole philippines will know about this and hopefully smart will do something!

  • miguel

    Just got my smart wi-fi today. Customer service was crappy. It took them three weeks to install my unit from the time I applied for the service. But its been going great, so far. I’m able to get 100Mbps bandwidth. Cheap, considering the 900+ price for the service. I just hope that they wouldn’t increase the fee to 1 gazillion pesos by next year. That would be sneaky considering the 2 year lock out

  • miguel

    Oops, kbps pala. hindi Mbps

  • mystica

    cnong nasa area ng manila dito?
    kahapon nawalan ako ng connection. kau ba? nakakainis! “LIMITED OR NO CONNECTIVITY”!!!!!
    walang silbi pag ganito!!!

    nangyari din ba sa inyo ito kahapon mga around 5pm… baka ako lang..,”f***” talaga!!!!

  • Ken T

    Ako taga Bacolod ako. 384k ang speed namin pero 2.5k/s lang ang speed kung mag download ako. Paano yan magtataas?

  • http://www.fuckpldt.com wrencelot

    probably the site youre downloading from almost or already exceeded their allocated bandwith for the month from their hosting service, or maybe a few numbers of internet users download the same file thus giving you slow file transfer..

  • breyes

    Smart Wifi will be getting some competition come January. A startup company is setting up Cebu City as a mesh network based on Tropos technology. If the setup works as predicted, the entire Cebu will be a seamless Wifi hot zone that doesn’t require line-of-sight to the Wifi node. And it’s only P899 for 384kbps.

    Let’s just hope the system works as planned. If it does, Smart Wifi is as good as dead and we can have a true Wifi/Wimax network in Manila too. Cheaper pa.

  • Jeruelx5d

    HUWAG Kayong mag-alala, hindi lang kayo may problema sa WIFI. Kami rin dito sa Surigao (All provinces)… The real score of WIFI (0-10) is only 2! Parang ipinamigay lang namin pera sa smart or meridian ba kamo!… Yes aabot naman sa bandwidth na promise nila pero, CONSTANT ang TIMEOUTS! iiyak ang araw pag-hindi madisconnect ang wifi! Sama talaga… Sana may pag-asa pa na maaayos to…

  • http://www.geocities.com/jphyan/WoundingTooth/Archive.html#2005_11_18 Shrumster

    I am currently a Meridian Subscriber. My review on the service? The speed is pretty decent on my end (probably because I live near a cellsite) WHEN I have a connection.

    When your connection inevitably fails, their customer support is TERRIBLE. The technical support is WORSE. And they only truly acted upon my problem when I called their sales department and asked for the procedures to terminate my account.

    Also, their billing system is heavily flawed. They require you to enter an activation key for every month that you want to avail of the service. Prepaid masquerading as a postpaid subscription. My activation keys expire on the 17th of every month. Apparently, my billing arrives every 18th. So every month, I pay for 1-3 days (depending on weekends & holidays) that I have no internet access. That is just bad business practice.

    Check out the website link I gave above for my full beef with Meridian/Smart’s service.

  • http://none denskie

    mga tol ok naman ang smart wifi depende lang cguro sa location. sa totoo lang umaabot pa nga ang speed ng connection ko hanggang 420kbps. lalo na sa gabi

  • putik ito

    @denskie

    Dadating din panahon mo. lol

  • MagnuM

    Wifi really pissed me off,.tama cla Worse ang Customer Service nila,.almost 1 month na me binabadtrip ng wifi,.isang buong araw ala akong connection,.sa madaling araw lang mabilis kaya para kong adik na sa madaling araw gising kasi dun lang mabilis,.hinde pa ren nila naaayos ung problema ko until now!! The customer service hotline always says that someone will call me to fix my problem but until now i dont receive any call! ang hirap pa tumawag sa Hotline ayaw sagutin! Parang Hinde ka Nagbabayad ng BIll!!!

    WIFI REALLY SUCKS!!! PLEASE UPGRADE YOUR SERVICE!!!

    DOES ANY ONE AGREE WITH ME?

  • mnem

    Smart Wifi really sucks @ customer support. for 2 months i dont have a decent connection yet they didnt do anything about it. i almost call them everyday. ikaw nalang maaasar kakatawag.. i live nearby a smart cellsite yet they cant do anything to fix my problem..

    Kung meron lang akong ibang choice na isp provider…

    my rate (0-10) = 1

  • ed

    off-topic…

    may mga nakapagpakabit na ba dito ng globe dsl? meron na rin sila katulad ng pldt na 998 ata pero sa globe 995 at 384kbps unlimited din. meron daw syang splitter kaya pwedeng gamitin ang line kahit connected ka at hindi raw sila gumagamit ng antenna tulad ng sa smart kaya guaranteed daw ung speed.

    naka-schedule pa lang ako makabitan kaya gusto ko lang sana malaman kung meron na rin ditong nakapagpakabit.

    salamat!

  • Joseph Benigno Jr.

    Grabe, unang test sa wi-fi namin, wow, it’s speed exceeded 256kpbs, pero after a week…deadz. Kaya i dont recommend gamerz to play their online games sa wi-fi, mabubuwang ka lang dahil lagi ka madededz dahil sa lag. madaling araw lang matulin tulin ng kunti, pero pag gabi….shhheessh…3 to 30kbps? magdial-up ka nalang…

  • Fabian

    My dear Co-Bloggers,

    So musta na Kayo lahat?, “long time no write” nako dito eh, ehe since awa ng Dios eh naayos ng NTC ang problema ko sa SMART Microwave internet na yan!

    Guys, I hope you will really heed my advice na sulatan ang NTC ([email protected]) at sabihin ang lahat ng details nyo, be as honest and detailed as possible ha kasi isesend nila ung letter nyo mismo sa SMART eh at titignan kung totoo.

    Good luck at God bless sa inyo na magpapadala palang ng letter sa NTC.

    Sya nga po pala, bukod sa hindi nako pinagbayad ng termination fee eh natanggap ko narin ung full refund ko na P1,988 from the SMARt wireless center. Basta ba isuli nyo ng kumpleto ung antenna or equipments nyo eh. Mismong manager pa ng SMART ang nag-assist sa problem ko at prinioritize dahil nga sinulatan ko NTC at sinabon sila.

    Awa ng Dios eh masaya na ang aking Bagong taon, at naibalik pa ung pera ko. hayy. sana lang eh makahanap naman ako ng stable pero mura na broadband ayaw ko na ng PLDT o SMART me phobia nako jan. Sayang di available Globelines dito sa Soldiers Hills, Alabang eh. baka Cable Internet nalang. ok kaya un?

    Dibale mag-research muna ako para hindi na ako maperwisyo at maloko ng tulad ng SMART Microwave nayan ehe.

    God bless us all, balitaan nyo ko sa pag-email nyo sa NTC ha. tyak akong headlines yan ehe.

    Happy New Year to all :)

    as always,

    I’m your friend —- Fabian Santos (soldiers hills, alabang. muntinlupa)

    ======
    BE SAVED. READ & OBEY ACTS 2:38 IN THE BIBLE…

  • http://none denskie

    mga utols kung hirap talaga at mabagal ang speed ng connection nyo lahat eh, mabuti pang ipagbili nyo na lang yang mga pc nyong inutil sa junk shop kc ang tingin ko jan di kaya talaga ng mga pc nyo,pang DOS lang kc ang gamit nyo,hindi pang windows invironment.
    pls…wak kayong magalit sakin huh !

  • jabs

    bakit yung ibang websites hindi ko mapuntahan?
    it says “the document contains no data”.

  • Jon2

    Pwede bang mey magsulat dito ng step-by-step process kung pano access at configure ang “canopy” ng smart wifi? Tried using 169.254.1.1 to access it, d ko magawa. I’d like to switch my base station, baka mey mas malakas from wer I’m connecting now.

  • heyheyhey

    itong si denskie….

    hindi raw “pang windows invironment.” ang gamit natin…. hahahaha!!!

    siya kasi pang-grade 1 ang spelling… baka pc mo yung “Game and Watch” pa!!! hohohohohoho!!!!

  • http://none denskie

    eh mga utols bago kayo nag pakabit sa smart d ba alam natin lahat ang mga kondisyon AT kailangan ng LINE OF SIGTH para sa maayos na signal,imagine tapalan mo lang ng basahan ang anntena nyo tapos na ang lahat sa inyo lalo pa kayong mga nasa bundok, kung ako sainyo bumaba na lang kayo d2 sa kabihasnan.
    Merry X Mas to all !

  • another wifi user

    got my wifi last week. Had intermittent service – not the connection itself as I had previous experience installing these types of radios – but the problem was in the association of the Subscriber Unit with their base station or Access Point. I noticed that after 5mins my RF connection goes down. So the overall effect is broken downloads, or very slow wepage loading. The status page shows the SU is trying to register and does so after 2mins with the AP. I saw also on the stats that the RF link has a high number of RSSI out of range failures. Whenever the radio goes down and comes up again I need to renew my IP address in order to get through to the internet. Called up CS and from my description of the problem was refered to technical support. Nevertheless I immediately requested for realignment – fortunately I was scheduled the following day. I monitored the progress of the installers and used my professional tools to help them properly scan, aim and align the SU with the AP that was scanned having the highest RSSI, lowest jitter and highest received power level. Found out there were several aside from where my SU was originally homed. However, I discovered to home to the best AP, I needed to increase the height of the pole by 5 ft. After doing all of these things since yesterday I have had an unbroken connection and benchmarked my average rate to 188kilobits with bursts of 300 to 750kilobits from time to time. Would attribute this to some lack of info and level of skill of the installers as the realignment yesterday turned into a learning experience for them. I really do not expect 256kilobits as if you look in some of the ads, it says ‘up to 256kbps’. They did not say explicitly that this is the sustained rate. So looks like this is all hyped due to their marketing which is quite unfair.

  • Jon2

    can you help me configure my connection?

  • Jon2

    hindi ko talaga ma access yung status page… tulong naman

  • Cris J.

    Meron ba sa inyong hindi makaacess ng ibang websites?

    Friendster, hotmail and multiply, hindi ko mapuntahan pero alam kong hindi sila down. Gumagana naman yung ibang websites.

    Hindi rin sa browser ko kasi parehong Firefox at IE ayaw gumana.

    Patulong naman o.

  • Susan

    My Smart wifi connection is running fine. My concern is that some specialized software and applications are not running in my network. I have a wireless router and I suspect that I could be suffering from double-NAT problem. Any suggestions?

  • Fabian

    Denskie,

    Payo ko lang sayo tsong bago ka magcomment ng kung ano-ano eh basahin mo muna lahat ng blog dito para alam mo ang sinasabi mo. Nagmumukha ka tuloy mangmang eh dahil hindi mo naman alam ang background ng problema. People are destroyed by lack of knowledge.

    Dig deeper pare, wag lang sa ibabaw ok. Para ka tuloy isang drum na napakalaki na walang laman, na kapag pinukpok ay napakaingay.

    O trip mo lang talagang mang-asar o magpapansin dito pre ehe. Ok napansin ka na…O research ka muna ha ng topic nato para naman may sense yung sasabihin mo ok. Walang pikunan ha :)

    Happy new Year to you! God bless us bro :)

  • Argent Seraph

    Hi! I live in Bacolod City. I agree with a lot of the comments on this page. I live practically next door to the tower (2-3 blocks away) and my Wifi connection sucks. Good speed once connected but I get disconnected several times a day. Good bye gaming! 4xp pa naman Ragnarok at beta ang RF. I’ve been calling Customer service 2 or 3x a day to complain for the past 2 wks pero wala. One operator even told me to wait until 2am because a “higher” technical group would contact me. Guess what happened? I fell asleep 3am waiting for a call that never came. Their ad says “Anytime, Always on.” Definitely FALSE ADVERTISING. Can we do anything about this? Are consumer rights dead? I plan to go to the center today and try to get a refund like Fabian. Hope it happens. If I run out of ideas, can I just stop payment on the subscription? What happens? Will keep blogging! More power.

  • http://none denskie

    mga utols hwag kayong maaasar sakin talagang ganito d2 sa pinas masyadong late ang technology, kulang pa kompara sa ibang bansa at kung gusto nyo ng perfect connection sa USA kayong lahat mag pakabit para satisfied kayong lahat d ba ! lang magagawa ang kadadakdak ninyo,ganito lang yun TAKE IT OR LEAVE IT ! sa ngayon, yun palang ang kaya ng smart/pldt ang kitid naman ng utak nitong c fabian kung ayaw mo ng smart connection dahil may problema ibasura mo na lang yang inutil na PC mo at pagkakakitaan pa yan ng mga basurero, kahit saan kang lupalop pumunta walang perfecto ! HAPPY NEW YEAR PARE ! hwag nating madaliin darating din ang araw maaayos din yan

  • Argent Seraph

    Hi! Its me again. I agree with Jennie. Its not really an issue kung yun lang ang kaya ng Smart. The reason why I chose SMART Wifi was because of their advertised “Anytime, Always on, Unlimited Internet Access.” Otherwise, I would have just stuck with my vibe plan or switched to a DSL. Its true that there’s no perfect network technology, but SMART should have been aware of the shortcoming’s in the technology and not have used those terms. If they did not guarantee such a capacity to provide “Anytime, Always On” network service, they should have said so. So I guess yung kay Denskie na opinion may basis din if the pc has shortfalls or problems, but the bigger and most important issue here is FALSE ADVERTISING. We, as consumers, have a right to “Anytime, Always On” internet service because that is what we bought into and that is what we’re paying for. If we knew beforehand that the service was defective, we would never have subscribed to the Wifi service of smart in the first place. Not all of us are tech knowledgeable. I’m not. I’m rather ignorant of a lot of things because I’m just an ordinary person. But I do understand one thing: I should get what I pay for. My hard earned money is not something easily spent. If something like this happens, one can almost call it swindling. I just want the company to own up to its responsibilities. If they can’t provide a claimed service, they should refund us, not lock us out for a year with crappy, dysfunctional, frustrating, and downright irresponsible customer care and internet service. More power to all.

  • Argent Seraph

    Hi! Sori for Blogging several times. Hey, Fabian, I followed your advice and emailed the NTC as well as going to my SMART branch and applying for a total refund and disconnection. I pray I would be as successful as yourself. The current problem we have is not just. I just hope and pray that either SMART gives us what we are paying for or it gives me my money back. Thanks

  • johono

    ok, darating din ang panahon na maayos din ito ng smart. im a smart wifi user, sa umpisa lang ito. alam ko nung una na mahirap tlga. dumadating pa nga sa point na namumura ko ung mga nasa customer services. napag isip-isip ko na mali ang aking ginagawa. wala akong karapatan na murahin ang kahit cnu. kaya sorry nlng po sa mga namura ko noon. alam ko na hindi lahat ng tao e pantay pantay. wala tayong magagawa kung ito lang ang can afford ng iba. kalutad lang yan nung unang naglabas ang smart ng wireless phone. mahirap ang signal at minsan pa nga e may tawag ka na hndi mo namn tawag. pero ngayon tingnan nyo ok na ang service ng smart sa line nila. para lang ding ganto ang smart wifi. hndi nmn sa lahat e perpekto.kya nga wireless eh. ihahambing nyo nmn ang DSl sa wifi eh tlgang mganda. kaso hnd rin fix minsan ang speed nito. depende kasi sa plan na kukunin mo. bkit ako magbabayad ng mahal kung ok nmn ang connection k. tsaka ok na nmn ung amin. anu ang gugustuhin nyo magbayad ng mahal. kung pang surf ok na ang smart wifi

  • neozoby

    @Argent Seraph

    Hi! taga negros man ko! particularly sa Kabankalan!

    Im one of the pioneering subcriber here sa kabankalan, few weeks after smart wifi was launched last june 15, nag subscribed ko dayon after a week…pero isa pa ka bulan kag na takdan ang pc at first ok pa man ila nga speed kag connection then pag upgrade nila mga isa gd ka bulan nga down ang base station dri sa kab ky isa lang man dri ila tower, then after na restore ok nman ang speed then mga 2 weeks ago nag drop ang speed nila as in hinay gd. pro 2 days ago nag blik na sya. tsakto ka gd actualy dra gd ko na inganio sa ila add bcoz at that time wla pa kmi landline but then after a day ang ila contractor nag evaluate ang globelines nag sulod. At first I was really disappointed by their service until now i cant even recommend their service because its realy unstable and not trustworthy. imagine the nearest pay and reklamo center ko is the Gaisano smart wireless pa, so as i really have to ad extrabucks for the fare. anyway your point is right. they should not released yet their “beta” service to all. sa kapigadohon subung ma dungan pa sila sa ka-init sg pumuloyo! SMART idea gd toud ah! subung wla na gd ko kbalo kun ano himu-on ko kun my problema conection ko, wla man may mahimo ang ila csr wla man may ga kad2 d nalayu-an cla cgro. as if they really made us a tied milking cows for a year. happy to find a negrense hir!

  • Argent Seraph

    Neozoby, hi! I applied for a total refund and disconnection and I’ll keep everyone updated on how that goes. Actually, Ok gid ko to keep subscribing as long as they actually provide the service they are boasting about. So I am waiting for their response. If they deny the application and force me to stick to the 1 year lock out, sige. But in return, I am also going to look for a guarantee for provision of claimed services, otherwise, they should be informing inquiring clients na me problems ang smart wifi. Otherwise, false advertising sila and that has a lot of legal implications. Nice to know there are negrense’s here too. More power!

  • johono

    i agreed you denskie tama yan….

  • another wifi user

    @Jon2

    what is your radio type – SendFar or Canopy?
    For Canopy – take out proxies from your browser, then http://169.254.1.1

  • http://none denskie

    mga utols Tip Ko LaNg sa inyong lahat para sa maayos na connection hwag kayong gumamit ng KAZAA RESURECTION VER.2.7 kasi may Bad IP Blocker tong version na 2. ganyan din dati ang problem ko sa inyo WEB PAGE DOES NOT LOAD CORRECTLY WHEN I OPEN THE PAGE at saka di rin ako makapunta sa ibang site, 50 to 70 kbps lang ang speed ko dati, pero ngayon maganda na, to be honest umaabot pa ito hanggang 420kbps lalo na sa gabi. mga tsong d naman lahat sa local area network ang problema minsan nasa PC rin ang problema at saka isa pang alternatibo,subukan nyong mag reformat ng hard disk baka naman corrupted na yang mga PC nyo. (modesty aside) maganda lang cguro ang gamit kong PC sa inyo. 64bit ang PC ko, ang OS ko ay windows Longhorn na ngayon ay kung tawagin WINDOWS VISTA.wak kayong magalit sakin mga utols ! again happy holiday!

  • http://none denskie

    KAZAA RESURECTION VER.2.7 ang dahilan kaya naging erratic ang speed ng connection ko,kaya simula ng tanggalin ko itong program na 2 TO BE HONEST sa inyong lahat nawalan ng hassle ang SMART WIFI connection ko

  • http://www.fuckpldt.com wrencelot

    im not using smart wifi or pldt wifi but based on my repeated experience dealing with malfunctioning, connect-disconnect, slow internet connection with my professional dsl plan with pldt, some adware, spyware, trojan, worms and virus are the actual reasons why these happened.. what i do whenever that happens i reformat my pc (i have 11 so can you imagine how exasperating and agonizing to figure out which one is infected which causes the whole other 10 to stop receiving internet connection) now my pldt wired plan is working perfectly (exept for some mishaps).. i am confident that their wifi is as good as its wired plan.. but i think i have to check it out for myself..

    would somebody lend me their lappy..?

  • enzie

    denskie

    anong build ba ang vista mo?

  • Aries

    Good day hot tempered clients of SMART WIFI. Luckily i didnt swith to SMART WIFI. Im a current subscriber of PLDT myDSL and im getting a 635-700 KBPS, before I had tought of switching to WIFI but I said to myself that I dont have reference of the service. PLDT myDSL share common problems 2 years ago. They are also not consistent with the bandwidth plus I got DC all the times plus the modem they issue is not that tough, A lightning or a sudden blackout can damage the modem, same as your problem it is very hard to reach a customer service and it will take them a week to come over and fix the problem. Most of the installers of the DSL are ex line men so thier knowledge in PC are not that wide, I had to get the technicians cell number so that i will not get through customer service i just give them 300 for every visit. PLDT and SMART can improve thier customer service it really sucks.

  • http://na bullet_kullet

    mag 1 1 month na kaming naka smart wifi kaso araw-araw ang tech activities daw nila. akala ko pa naman magkakaroon na kami ng unlimited acces sa internet, yun pala, limited. gusto ko na ngang i quit ito. sinu ba makakatulong sakin sa problmang ito. i want to get another connection rather than this kunyaring wifi na to.

  • johono

    to ARIES

    i just want to tell you,,, na depende sa plan na kukunin mo kung yan ay nka crs or higher than that. kc kaya mo nasasabi un kc sa plan na kinuha mo. dati akong nka DSL kya lumipat nko sa Wifi kc. bukod sa mahal eh papaptayin kapa sa monthly bill nila compare mo nmn sa wifi ok nmn. depende nlng sa kanila @ tsaka nung una my problem din ako dun. sa wifi. nag format ako ng C: de naayos. ok na ang pC ko. at ang speed ko umaabot pa nga ng 500 kbps.
    tsaka may shop kmi kaya nyang patakbuhin ang 10 unit sa plan namin na 256 kbps. tnx

  • junius

    so far so good. its been two days since maikabit yung Smart WiFi sa haus namin and it is surely fast. Only problem I encountered was nawalan ng connection, I access the canopy (169.254.1.1), perform a reboot (for the LAN card of the canopy) and presto… got my connection again :)

    I hope that I wont have the same Smart WiFi nightmare as of the majority here 😉

  • Pinnochio_WhyPinnochio?

    On the first day of Christmas,
    Smart Wifi sent to me
    A part-wifi connection

    On the second day of Christmas,
    Smart Wifi sent to me
    Too-Shitty Broadband
    And A part-wifi connection

    On the third day of Christmas,
    Smart Wifi sent to me
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fourth day of Christmas,
    Smart Wifi sent to me
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fifth day of Christmas,
    Smart Wifi sent to me
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the sixth day of Christmas,
    Smart Wifi sent to me
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the seventh day of Christmas,
    Smart Wifi sent to me
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eighth day of Christmas,
    Smart Wifi sent to me
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the ninth day of Christmas,
    Smart Wifi sent to me
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the tenth day of Christmas,
    Smart Wifi sent to me
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eleventh day of Christmas,
    Smart Wifi sent to me
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • corny mo

    ang corny mo

  • [email protected]

    ahahahahhhaahhahhaha /un lang

  • ed

    -off topic-

    nainstall na yung globe broadband namin (plan express unlimited, P995 at 384kbps after 4 days since my application. meron silang splitter kaya libre ang phone line while using broadband connection, at the same time ang gamit nyang line ay yung telephone line kaya never kang mawawalan ng connection. as for the speed ayos sya, minsan mababa sa 384 (lowest naexperience ko ay 320kbps at highest naman ay nasa 1021kbps.

    nagkaroon ako ng problema being unable to access my yahoo mail, after one day na hindi makuha thru phone configuration, nagpunta ang kanilang field supervisor at agad namang naayos ang problema.

    overall, maganda ang service ng globe!

    just sharing!!!

  • just wonderin’

    ei i’m plannin to subscribe to pldt mydsl 999 and im so fortunate that i bump into this site, and its sure hell that i found a lot of very importnt stuffs and reactions about the services of pldt dsl so im considerin smart wifi, however ganun din ang reactions… uhmm anu talaga ang best na internet service sa lahat ng available ngaun? and posible kaya na depende s location mo ang speed ng internet (dsl or wifi)? i’m in betterliving paranaque and if someone knows which is the best internet service there is in the hood can you tell me please??!!! tnx!!!

  • Pinnochio_WhyPinnochio?_goto_page39_Message383

    si “corny mo” kala yata makakagawa ng ginawa ko…. Eh hndi mo nga kayang gawin ang gawa ko to the tune of “Bahay Kubo”… sige nga!!!!

  • corny mo

    ogag ka. mga ungas lang magtitiyagang gumawa nyan. La ka malamang magawa sa buhay mo. magtrabaho ka ng d puro ganyan ginagawa mo. corny mo.

  • Larry

    To Junius:

    Pano step by step na pag access ng canopy config screen? try ko gamitin 169.254.1.1 wala ako nakukuha e….

  • xdx

    na ingit si corny mo wwahahaha

  • http://www.fuckpldt.com wrencelot

    i think its adorable, that smart wifi carole..

  • Pinnochio_WhyPinnochio?_goto_page39_Message383

    Salamat sa pagtangkilik sa aking ginawang “Shitty-SMARTWifi Carole”…..
    Salamat sa inyong lahat… talagang pinag-ubusan ko yon ng ilang minuto sa buhay ko…bakasyon naman eh… hehehe…

    Si “corny mo” naiinggit lang sa atin… kasi buong bakasyon natin.. siya nanduon siya at gumagawa ng SHITTY-SMART Wifi Connections NILA!!!!… HAHAHAHAHA!!!!

    huhohohohoho!!!!!huhuhuhohohohoho…

    sabi pa ni “corny mo” sa akin… and I quote him…

    “ogag ka. mga ungas lang magtitiyagang gumawa nyan. La ka malamang magawa sa buhay mo. magtrabaho ka ng d puro ganyan ginagawa mo. corny mo. ”

    hahaha!!!… Paano ba naman tayo magkakaroon ng magandang connection kung ganyang klaseng Engineers meron ang Smart???? Sa binibitiwang salita nakikita ang pagkatao ng isang tao….ika nga…

    Wala nga akong magawa… eh.. bakasyon eh… Eh Professor ako sa College Of Computer Science and Engineering eh…
    Eh.. hindi na namin problema kung hanggang ngayon e gumagawa kayo dyan sa SMART para ayusin “Kuno” ang aming connection…

    Bakasyon kami.. ikaw ang MAGTRABAHO!!!! DAHIL MALAKI ANG BINABAYAD NAMIN SA INYONG SUPER SHITTY SMART WIFI CONNECTION…

    NASASAKTAN KA DAHIL TOTOO ANG LAHAT NG LINYA SA AKING “Shitty SMART-Wifi Carole”

  • Pinnochio_WhyPinnochio?

    O eto uli para kay “corny Mo”…

    “SHITTY SMART WIFI CAROLE”…

    On the first day of Christmas,
    Smart Wifi sent to me
    A part-wifi connection

    On the second day of Christmas,
    Smart Wifi sent to me
    Too-Shitty Broadband
    And A part-wifi connection

    On the third day of Christmas,
    Smart Wifi sent to me
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fourth day of Christmas,
    Smart Wifi sent to me
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fifth day of Christmas,
    Smart Wifi sent to me
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the sixth day of Christmas,
    Smart Wifi sent to me
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the seventh day of Christmas,
    Smart Wifi sent to me
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eighth day of Christmas,
    Smart Wifi sent to me
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the ninth day of Christmas,
    Smart Wifi sent to me
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the tenth day of Christmas,
    Smart Wifi sent to me
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eleventh day of Christmas,
    Smart Wifi sent to me
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • Michael

    It’s a waste of space (the ‘carol’), really.

    I’ve been getting a good stable connection since getting smart wifi installed. I just want to ask if there is a step by step guide to optimize the canopy system. I have tweaked my computer the best I can. Now I’m interested in doing the same for the canopy equipment. Thanks in advance.

  • purenoise

    its been 2 months since nakabitan ako ng smart wifi, and its been 2 months n masakit n ulo ko dito,alang kwenta, lalo n tech support, laging putol and connection ko, i ran a computer shop at laging disconnected and mga online games, nawawalan n ko ng customers, i called their tech support a thousand times at ala sila masagot kundi may technical problems and base station, every week sira ang base station, sabi ko nga sunugin n lng nila un, i ask them to rehome me for another base station and its been a month now ala p rin, puro n lng sila “sige sir isasama ko to sa report”, they said theyll send technicians to check their equipmnts here and it took them more than a month bago sila nagpapunta, wow lupet, pag dating s kin ng tech d daw nila kaya ang problema, ala sila ginawa, kaya ang connection ko ganon p rin, lalo pang lumalala.ALANG KWENTA SERBISYO, CONNECTION AT LALO N TECH SUPPORT NG SMART WIFI.

  • tokong

    The experience I’ve had with Smart WIFI is so bad I think I’m going to suffer from high blood pressure any moment now. I have to wait for 2 weeks before their technicians came yesterday to install their antenna (or whatever they call it) into our home and setup the connection to my pc. I was asking them if I would be assured of a continuous connection (I’m used to internet streaming movies, music and stuff) and got no reply, as if they now what would happen later. After everything was setup, I noticed immediately that the connection was very slow. I initially thought it might be like that in the beginning. To my dismay, my connection only peaked to 60kbps during the night and 115 kbps the morning after. And worst, around 5:00 pm, I couldn’t connect to the internet anymore up to now. I called *1888 but all I got was a reply from the other side is that things are under repair at my base station. I highly doubt that they really have technicians working there at that time (it’s Dec. 31).

    It’s just so disappointing that after reading the other comments here, I’m already thinking of cancelling my subscription.

    Just a tip for those wanting to complain to NTC. I’m a gov’t worker myself and it would be more advantageous if you would send your complaints against Smart in writing. Because of red tape, things like these need to be documented, so it is better if we do it this way. It would be even better if someone launches a signature campaign so the complaint will have more bearing.

  • Youtin

    (Re-posted this from another thread)

    I’ve read a hefty a number of comments (rants) here complaining about SMART’s Wifi service. I’m shocked by the horror stories, but I’m not going to add to their number.

    I’ve had Wifi connection for more than 2 months now, and there has yet to be a major glitch that would prompt me to consider disconnection.

    I live in the province and for me, the SMART Wifi service came at the right place at the right time. The only other alternative here is dial-up, which is slow and costs 30+ pesos an hour (no other choice because DIGITEL’s proprietary prepaid internet-and-phone card costs 100 pesos for 3 hours of surfing) Going to a shop and paying less for faster speeds would’ve been smarter. Also, after being used to no-glitch, lightning-fast connection overseas, dial-up’s snail pace and constant disconnections would be enough to kill me.

    So for me, SMART Wifi is a saving grace. Sure, 256 kbps isn’t that great, but the pages load fast enough. It isn’t perfect though, because I had to call customer service a few times – the first (and the most excruciating) time on the day I had it installed. It seemed that there was something wrong with SMART wifi’s portal so I couldn’t register and therefore couldn’t use the internet. IE and Firefox ver1.0.4 that they had for download in the portal (in case of browser not working, they said) could not access the registration form either. Fortunately, I had a Firefox 1.0.7 installer which I installed, and that seemed to work. There were a also few times that I didn’t get an IP address, Default gateway, etc. But I’ve since realized that the best way to fix the problem is to turn off my laptop, detach the cables, leave it be for 30 minutes and voila! – I’m connected once I turn it on again.

    I think that most of the people’s problems here have to do with the faulty setup of their wifi antenna. I consider myself lucky that the people who came to setup the wifi were friendly and did the job well. They spent a great deal of time tuning the antenna to pick up the highest signal possible. It was strange that our house was in a direct line-of-sight from the nearest cellsite and yet the signal could only get as high as 76%. They finally found another signal, 92+%, and that signal was from another cellsite, much farther away! Needless to say, they stuck to the 92% one.

    They told me that they had 2 weeks training with SMART- unpaid – setting up the antenna, cables, etc. People, the technicians who set up your antenna and cables aren’t bona fide SMART employees but rather independent teams that SMART hires to do their work for them. Luckily, the team that came to my house were from my hometown and were bringing equipment – their own laptop and transistor radios for testing and tuning. Note: SMART doesn’t provide these equipment, just the the parts necessary for the antenna.

    So from a scale of 1-10, I give SMART Wifi a 7. It could have gone higher if the speed really did go up to 256 kbps, but the speeds I get range from 150 – 220. Sometimes, I do get mysterious disconnections, but that’s very rare. My biggest gripe is that the LAN cable clips they provide (are they called ‘clips’?) are very brittle. Mine broke off 2 days after installation, and I’ve been VERY careful. Well, it still works even with a broken ‘clip’ so I still use it but one slight touch on the cable and poof! – disconnected.

    I’ve said quite a lot, but I wanted to give SMART Wifi a break from all the negative comments on this blog. There are satisfied customers like me out there. If SMART Wifi trained it’s installation people better, gave them proper equipment, and fine-tuned their cell sites, 90% of the rants on this blog would probably be gone.

  • Pinnochio_WhyPinnochio?

    hayun!!!! si Michael siya pala si “Corny mo”… hahahaaha!!!

    Scrudge!!!!

  • jc

    Hi David, I have also a linksys WRT54G router
    same as yours but Im having trouble completing the setup for smartwifi connection. Please share your config. Thanks

  • http://groups.google.com/group/poug?lnk=oa ^Robust

    Hi there Smart WI-FI users,

    Having problem running cyber cafe with wifi?
    I think Wi-fi is not that static enough to handle heavy loaded traffic such as steaming videos, downloading OS w/c is 600 Megs file and more. Per to its speed I don’t think this will serve u any good for running a cyber cafe, but only for 1-2 computers if your’re in lets say below the avarage range spot. One realy a big prob is the customer support, sometimes they are dumb to answer very easy questions. They are lack of networking knowledge as well as hardware basta marunong sa computer un na hahaha so lame!!!!

    Viruses, snooping into people’s computer and more malicious internet treath, hacking etc.

    The solution to this is setup a FIREWALL, a bastion host w/c separate the outside world to you inside LAN. If its only a home firewall use a single host with a config of Gateway/FIrewall/Dhcp/ eth0 and eth1. This setup will assure all computers in your LAN will be safe from hackers.

    Peace!!

    ^Robust

  • carlos paguio

    I have been a subscriber of smart wi-fi for a little over a week now. I am very very disappointed with their service. I have not had 1 single day of con’t. efficient, quick (never anything close to the 300kbps advertised)internet connection.

    I have been making phone calls at least once a day – everyday to their customer support system just to report the slow and irregular connections i get. Well, they report to me that its their base station that being fixed or something. Funny thing, when you test their bandwith – it tallies a very high 29kbps!! what a laugh, my old dial up (tri-isys) does much better at 50 kbps – although not consistentlt.

    Bottomline: 1 star, not to be recommended

  • Pinnochio

    @ another wifi user

    I do experience the same thing… pag holiday… medyo okay ang speed ko… Pag may pasok sa makati, sa qc, sa manila at sa mga net-active places… WALA na… bagal na internet ko…..
    Ang ibig sabihin talagang bandwidth allocation lang ano???? Hindi ba mga kapatid sa Wafi????!!!! este Wifi….
    Na pag hindi kailangan sa mga net-active na mga lugar ang bandwidth.. saka lamang tayo binibigyan ng malaki-laking bandwidth…
    Ito’y SIMPLENG LOHIKA lamang… BANDWidth allocation ang problema kung kaya’t ako’y nagtataka kung bakit meron dito na nag-uusap pa nang tungkol sa RF modulation… etc… etc… just to MALIGN the antenna… TAMA sila na sa Radio signal ang problema KUNG at KUNG ang kanilang CONNECTION SPEED ay CONSTANTLY LOW…. yun… agree ako doon kung hindi talaga bumibilis KAHIT holiday ang kanilang connection…
    At sa mga katulad ko na ang ANTENNA ay malapit na malapit sa Tower…. HALOS NAKATUTOK NA NGA,,,ANG CONNECTION SPEED KO AY OKAY PAG HOLIDAY PERO KUNG MAY PASOK … BAGSAK NA….. 80, 70, 50, 40, 45 Kbps…
    Ito dapat siguro ang pag-usapan at ikonsidera ng mga nag-uusap pa ng hitech dyan tungkol sa radio communications. Hindi ba???
    EWAN KO … BAKA NAMAN KAYA… MAY MGA PUNONG BIGLA NA LAMANG LUMALAKI ALONG THE TOWER AND MY ANTENNA’S LINE OF SIGHT KAPAG MAY PASOK causing the RADIO SIGNAL to degrade… AT PAG HOLIDAY, LUMILIIT NA ANG MGA PUNONG ITO causing the RADIO signal to be effectively transmitted and received….o baka naman may mga higanteng tumatayo at minsa’y umuupo…
    PARA BA KASING NATATABUNAN NA NAMAN ANG ISSUE TUNGKOL SA BANDWIDTH SHARING AND ALLOCATION AT PILIT PINALILITAW NA CULPRIT AY RADIO SIGNAL…HHMMMNNN.
    Ako ay ECE(my 2nd degree) rin naman at naiintindihan ko sila… I graduated CUM LAUDE. I graduated MAGNA CUM LAUDE sa Computer Eng’g and a professor sa Computer Science and Engineering. Kaya halika nga.. pag-usapan natin yan hane….Ito’y simpleng LOHIKA lamang…

  • John

    ayoko na sawa nakong sa Smart Wifi, ang puta…. connection, 4 days na kming walang internet, anak ng teteng. putang customer services yan puro iyon ang sinasabi.. magsara na sana ang Smart… 2006 na bulok parin yan.. sawa nako.. depressed nako.. ayoko na.. puta unlimited.. pti yung dapat kikitain namin eh napupunta sa wala.. pero ang bayad sa wifi derecho parin, anu ba yan,, magsigising nga kayo.. tapos ipagtatangol ang internet connection nila.. ano ako cra ulo para maniwala.. nag aral din nmn ako ng networking.. tapos sasabihin.. sa antenna or sa device nila.. uto-uto nlng ang maniniwala sa inyo… kaya naiintindihan ko na kung bakit galit ang iba sa wifi.. alangan nmn na sbihin nmin pagbabayad eh. iawas ung hnd nmn nagamit.. puta ang laking kawalan samin tpos bagong taon walang internet.. ay nako dapat dto pasabugin ang smart……..

  • Pinnochio

    Para naman kay Michael….

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • Pinnochio

    @John,

    Kaya nga John… ako’y naiirita sa mga kasama nating nagpopost dito na para bang ang ginagawang culprit eh antenna…nag-uusap pa tungkol sa radio signal… rf.. EWAN KO…bullshit.. eh simpleng lohika lamang ito…yung ngang antenna ko NAKATUTOK NA!!! O hayan ilalakas ko pa boses ko!!!!… NAKATUTOK NA ANTENNA KO PERO PAG MAY PASOK… MABAGAL INTERNET CONNECTION KO SA WALANGHIYANG SMART WIFI NA ITO!!!!
    Eh nagiging okay naman ang signal yun nga lang pag HOLIDAY.. pero pag may pasok na… ewan ko kung kaya mo pang kumain sa inis…

    At iyang Christmas Jingle na ginawa kong iyan John.. talagang iyan ang naranasan ko… mas worse pa nga…. medyo binago ko pa numbers para lamang maging compatible sa Original Christmas Song…

  • John

    @ PINOCCHIO>>

  • Pinnochio

    meron pang iba dyan tulad ni Michael na nagsasabing.. and I quote…

    …”I’ve been getting a good stable connection since getting smart wifi installed. I just want to ask if there is a step by step guide to optimize the canopy system. I have tweaked my computer the best I can. Now I’m interested in doing the same for the canopy equipment. Thanks in advance.

    naku…… may pa-opti-optimize ka pa nang Canopy System mo…Ginawa iyan to meet the standards ano….to function at their peak performance…

    Pero sa peak performance… bumabagal pa rin pag may pasok ano…
    At medyo mabilis pag HOLIDAY…
    So… meron ka bang Common Sense????dapat pa bang isigaw sa tenga mo na… It’s not about the antenna… Not the Canopy.. not the sendfar … but the BANDWIDTH SHARING/ALLOCATION OF SMART Wifi!!!! na pag holiday duon lang tayo binibigyan ng magandang bandwidth…!!!

    UTO-UTO lamang ang maniniwala na u r getting a GOOD STABLE CONNECTION…WHILE ALL of our connections are unstable…so your comment is just a waste of space here…Ewan namin kung gaano kahangal ang testing mo… baka pag may FRIENDSTER ka na… okay na sa yo.. stable na ano!!!??? MEDIOCRE!!!

  • John

    Pinocchio

    Salamat ha.. alm mo ba na nakakainis na halos ang laki ng nawala sa amin.. 4 na araw kming walng internet.. tpos tuloy-tuloy ang bayad,. gagawin pa nila akong tanga e, nag aral ako ng programming.. tsaka may computershop kmi.. ay nako ang management ng smart bulok parin.. tapos parati sinasabi sa customer care eh ganun parin.. turo yata ng smart yun sa mga tauhan nila.. alm mo tol negosyante din ako.. ayoko ng nasisira lahat ng client namin.. kc nakakahiya.. tpos sasabihin ganun ganire.. ay nako ayoko na.. ung dapat kikitain nmn na 10k 4 3 days e nawala.. ayoko na lng magalit.. pero hnd na tama iyon.. tapos sasabihin nila na ok ang internet.. hnd nmn daw napuputol.. oo minsan naiintindihan ko na sila, WIRELESS NGA EH… ayan ha. ewn ko tol.. nanglalambot ako kc wala kaming income ngaun.bagong taon pa nmn, ay nako pasalamat cla at mabait pako.. dti pinupuri ko ang WIFI NGAYON HINDI NA.. ay ang bulok nilang sistema ganun parin. ay nako. ang mga tauhan ko nga pagka hidi natatapos ang ginagawa tlgang kinagagalitan ko. kc hnd sila matututo,, ayokong maging tanga ang tauhan ko.. nako kasiraan sa negosyo un…

  • Plan2Avail_NowHaving2ndTot

    @Michael, are you working at Smart or PLDT?… just curious… 😉

  • Michael

    I’m trying to get good information here. What can I do if I’m getting a good stable connection? If you don’t have the answer to my question then please don’t reply to me. Anyway, if anyone has the answer to my question please reply to me. Thanks.

  • John

    oo na baka sabihin ng iba dyan na napaka yabang ko.. oo no body’s perfect.. kc kung hindi mo tuturuan ang tauhan mo ng matino.. magiging paloko ang negosyo nyo.. alm nyo ba na sa business namin na kapg nasira nila ang isang produkto babawasan namn ang sweldo nila.. ok, sasabhn uli ng iba, napaka boastful ko nmn.. i would like to tell, na pinalaki kmi ng magulang ko na maayos. at willing kaming bumangon ng 2:00 AM. nagka phobia nako sa smart tlga.. pati ung online study ko hnd nko makahabol… ay nako.. ang mahal ng binabayad ko.. ok lng sana na mawaln ng connection eh.. pwede na ung 1 o dlawang pagkakataon.. pero pgaka ganito na 4 days ay nko ibng usapn nato…

  • Allan

    @ carlo

    We had a harrowing first 3 months under our Meridian’s G_X288 connection package, but at least we got the advertised burst speed, and even exceeded it at times, during that period. When Smart took over and launched their 128Kbps connection package, our connection slowed down. Now, I think you’re better of that us. You know why? We get as low as 20Kbps. Is that a broadband speed? Hell! That’s even worse than some dialup connections. I checked our wireless link and found high latencies on the PING tests results. If you ask me, I think they should rename their service as a Brokenband connection. Just glad that our 1 year contract stipulation with Meridian/SmartWifi will soon be over. Not in a million years will we ever consder renewing it!!!

    @Pinnochio

    I agree with your observation. In our case, it didn’t matter if it’s a holiday or not. We get the same speed every single day, except for a little “improvement” at the wee hours of the morning. I know this because I sometimes work overnight being a freelance programmer and web designer. Radio antenna/base station problems may cause complication, but under normal circumstances the issue of speed in wireless connection is usually associated with bandwidth allocation. I mean; it won’t really matter how efficient your radio antenna is or how perfect is your LOS if the bandwith allocation in your area is oversubscribed. It’s just like a glass of cold water. Can’t expect to drink it all if you have to share it with 10 more people.

  • jason

    kaya walang improvement sa serbisyo ng Smart kasi meron pang tumatangkilik at nagpapaloko. wala na tayong magagawa kundi sabihan ang mga kakilala natin kung gano ka pangit ang Smart Wifi kahit na nakakahiyang aminin sa ng mga kakilala satin na nagpaloko tayo sa Smart. Maniwala kayo sa hindi, karamihan ng empleyado ng Smart hindi tinatangkilik ang sarili nilang produkto.

  • Laney

    Ok naman so far ang smart wifi namin. Pag nawalan ako ng internet post ko dito. Pero ok naman so far.

  • John Paul Alcala

    btw pips, just to let you know how inefficient Smart telecoms can be as a general.

    I’ve been a victim of their false advertisement several times now, starting off with the Smart Money (they published that it can be used for internet transactions…turns out to be totally untrue).

    Just so you guys know, my friend and I got a chance to have a chat with the contractors they hire for installation and troubleshooting. Turns out most of these guys are COLLEGE STUDENTS ON THEIR PRACTICUM!

    I have nothing against practicum students. I’ve worked in a company where we hire some college students for their practicum, but in the end, if they don’t give their consumers PROFESSIONAL SUPPORT, it really gives a bad impression.

    “Puro tipid lang alam gawin…lahat isasakripisyo basta lang kumita.”

    It has been 2 weeks since I subscribed to Smart WiFi. Now I’m having serious thoughts of having it disconnected. I can’t even play World of Warcraft with their connection.

  • John

    Kasi hindi ninyo nararanasan ang nararanasan namin. Alam ninyo, oo hanga ako sa Smart, kasi smart sila dahil sila ang kaunanahang nag launched ng wireless internet.. oo sabihin na natin na sila ay updated sa modern technology. Eto, hindi ba nila naisip na bago sila sana mag labas ng produkto,.eh hindi nila dinaan sa Testing, kasi ang alam ko na kapag mag lalabas ka ng produkto eh dadaan yan sa Testing, sa bagay baka sa sobrang ka atatan ng SMART eh, ayun.. nag labas cla, maski alm nila kung anu ang kakalabasan nito. therefore ung mga consumer ang makakaranas ng kamalasan.. o baka may mag react, bkit ko nasabi kasi sa Programmer na kamuka ko bago namin ilabas ang programm may dadaanan pa itong mahabang proseso.. dba pareng PINOCCHIO….

  • John

    Pare back to normal na kmi.. ok na ang connection ko. umaabot na ito ngaun ng 400 to 512 kbps. astig sana ganito parati.. ang sarp laro ng Flyff grabe nato…….. Salamat sa SMART at naayos din…………………..

  • kiko

    ok ung product/concept, sa service lang sila bagsak!

    Swerte mo kung ok ung connection, pero pag tinamaan ka ng lintek.. naku ang tagal nila mag-ayos. Naranansan kong mawalan ng koneksyon for 3 weeks, walang nangyari sa request kong refund.

    kungdi lang mahirap pakabit ng phone line at cable sa min matagal ko na rin pinatanggal ung wifi ko.

  • Pinnochio_WhyPinnochio?_goto_page39_Message383

    Mga pips… share ko dito yung message ko sa kabila.

    @ another wifi user

    Ako’y nagagalak sa mga kuro-kurong ating napag-uusapan dito. Lalo na’t sanay at pantas ang mga nagsasalita na nakapagtrabaho pa sa ibat-ibang panig ng mundo…. Nguni’t sa isang banda… katulad ng sinabi mo sa akin…at hayaan mong ipagunita ko sa iyo ang iyong winika… at ngayo’y ating dinggin…

    ang sabi mo…

    “kahit na nakatutok ka sa base station at malapit ka lang, kung hindi din naman maayos ang configuration ng radyo at pabagsak-bagsak ang connection mo — ang siste eh magiging mabagal ang connection mo”

    ayon sa iyo.. kung hindi rin naman maayos ang configurasyon ng radyo sa aking panig ay magiging pabagsak-bagsak ang aking koneksyon kahit na ako’y nakatutok sa base station…

    Ako nga ay iyong tulungan at pagsalikupin ang ating kaalaman kung bakit sa lahat ng mga araw na walang pasok lalung-lalo na nitong mga nakaraang mga pagdiriwang ay napakaganda ng aking koneksyon at umaabot pa sa 300 libong bits kada segundo. May apat(4) na araw na sunod na talagang napakaganda ng aking koneksyon at ang panahong iyon ay nagkataong walang pasok. Sa panahong iyon, sa tanghali na mainit ang panahon, sa gabi na malamig, sa bawat segundo na maingay ang kalsada sa mga sasakyang nagdaraan …. hindi man lamang masasabing bumaba sa 250 libong bits kada segundo ang aking koneksyon

    Ito ang tanong ko at sana’y pakalimiin mo….Sa APAT(4) na araw na iyon, MASASABI mo pa rin ba bilang isang sanay at pantas na Inhenyero sa Elektroniks at Komunikasyon na HINDI MAAYOS ang konfigurasyon ng radyo sa aking panig???
    Kung kaya’t pagdating ng mga araw na may pasok na ay bumabagsak na ang aking koneksyon sa 80Kbps pababa???????

    At sa iyo pang winika tungkol sa ikalawang bahagi na sinasabi mo…at hayaan mong aking ipagunita iyon sa iyo…
    ang sabi mo….

    “Alam natin na karamihan ng installation ng WiFi base station nila ay sa mga ‘cell sites’ nila. Isinasakay kaya din nila ang ‘traffic’ ng internet sa ‘transmission’ ng kanilang ‘cellular network’? Kung sakaling ganun – at batay sa kaalaman ko at experience ko sa ganitong networks, hindi kaya maaring kulang ang bandwidth upang pagsamahin ang data access sa kasalukuyang transmission facilities nila? Kung pagbabatayan kung saan ang kita ng Smart, lohikal din na mas prioridad ang ’cellular voice traffic’ kaysa sa data traffic, hindi ba?
    ”

    Kung tama ang iyong palagay na prayoridad ng SMART ang ’cellular voice traffic’ kaysa sa ‘data traffic’ sa bandwidth na sadyang kulang upang ang mga nabanggit ay pagsamahin, disin sana’y bumagal ang koneksyon ko sa mga panahong marami ang tumatawag na Pilipino sa kanilang mga mahal sa buhay… disin sana’y kaalinsabay ng pagiging busy ng SMART network na kahit na ‘balance request’ lang ay hindi maserbisyuhan ng sistema, lalo na marahil ang pagtawag ay ang siyang pagbagsak din ng ating koneksyon…

    PERO HINDI…kabaligtaran ang nangyari…. MABILIS ANG KONEKSYON KO SA PANAHONG IYON….Sa panahon ng kapaskuhan na ating napagdaanan.

    aT NGAYONG MAY PASOK NA NAMAN… MABAGAL NA ANG AKING KONEKSYON….

    IYAN.. SANA’Y PAKALIMIIN MO IYAN…

  • corny mo

    Wala talaga mangyayari sa koneksyon mo kung puro bunganga at salita pinapairal mo hindi at utak mo. Karamihan ng tao maayos ang koneksyon pero dahil d ka nagiisip, wala mangyayari sa iyo. kahit kumuha ka ng 7mbps broadband sa kahit anong provider e kung sing ‘talino’ mo ang gagamit, talagang walang mangyayari sa koneksyon na yun. Propesor ka ba? kawawa naman mga estudyante mo puro ingay maririnig nila galing sa iyo , walang laman. Propesor pulpol gunggong.

  • http://krapspeed.tripod.com KRAPspeed

    hi, can someone please help me. im planning to subscribe to smart wifi, im currently subscribe to pldt dsl, but because of pldt’s high rate, im beginning to think of switching from pldt to smart wifi…. can smart wifi be ideal for a cafe? i only have 15 pc’s… hope you can help me on this guys…. thanks

  • john
  • Devastator

    Smart Wifi?? We’ll ok naman siya so far. But the problem of Smart Wifi is that not all online games are working in terms of server connection. Like KHAN Online game, server connection error while connecting to server.

    With regards the service of Smart, ay nakuuuuuu super bagallllllllllll. buwisit…hehehe.

  • khai

    oopppssss mga repa mali kayo jan.yung connection ko sobrang ok.kahit nung sendfar pa ko……..

  • Pinnochio_WhyPinnochio?_goto_page39_Message383

    O mga pips… mainit na naman ang ulo ni “Corny Mo” AKA “Michael” simula nang i-post ko yung jingle… hehehe…. mukhang talagang walang bakasyon sa pag-aayos nila ng SUPER-shitty SMART Wifi Connection nila. hahaha… Hayaan mo.. may trabaho na tayong lahat this coming Monday.. regular na ang lahat….. Kaso nga lang nakapagbakasyon kami… hehehe.

    Si “corny mo” naiinggit lang sa atin… kasi buong bakasyon natin.. siya nanduon siya at gumagawa ng SHITTY-SMART Wifi Connections NILA!!!!… HAHAHAHAHA!!!!

    huhohohohoho!!!!!huhuhuhohohohoho…

    sabi pa ni “corny mo” sa akin… and I quote him…

    “ogag ka. mga ungas lang magtitiyagang gumawa nyan. La ka malamang magawa sa buhay mo. magtrabaho ka ng d puro ganyan ginagawa mo. corny mo. ”

    hahaha!!!… Paano ba naman tayo magkakaroon ng magandang connection kung ganyang klaseng Engineers meron ang Smart???? Sa binibitiwang salita nakikita ang pagkatao ng isang tao….ika nga…

    Wala nga akong magawa… eh.. bakasyon eh… Eh Professor ako sa College Of Computer Science and Engineering eh…
    Eh.. hindi na namin problema kung hanggang ngayon e gumagawa kayo dyan sa SMART para ayusin “Kuno” ang aming connection…

    Bakasyon kami.. ikaw ang MAGTRABAHO!!!! DAHIL MALAKI ANG BINABAYAD NAMIN SA INYONG SUPER SHITTY SMART WIFI CONNECTION…

    NASASAKTAN KA DAHIL TOTOO ANG LAHAT NG LINYA SA AKING “Shitty SMART-Wifi Carole”

  • asio

    ok na ung wifi ko. pati sa mga kapit bahay ko.. sobrang bilis. pati mga kapit bahay ko ganun din. sabi sa wireless center 30 plus daw kami sa AP namin, pero mabilis parin.

  • bogart

    mdami b nagkakaproblema sa wifi?
    sa shop ko, ok nman speed nya.
    mas pumupunta nga sa shop ko yung mga customer kesa sa katabi kong shop kasi bulok ang connection sa kabila. hehe..

  • Pinnochio_WhyPinnochio?_goto_page39_Message383

    tingnan mo .. mali ka pa spelling ng “Professor”. Kaya wala kang bakasyon eh…alam mo na ibig ko sabihin..

  • popoy

    NAGSISISI AKO!!

    bkit ba kasi pinaputol ko pa ang smart wifi ko..

    halos lahat ng kakilala kong may smartwifi umayos na connection. tangna, dpat pala naghintay lang ko ng konti. pucha kelangan ko p pumunta sa computer shop para magonline games ngayon. tpos smart wifi din pla ang internet dito sa cafe.

    IBALIK NYO ANG WIFI KOOOOO!!!!

  • John

    kaya nga wireless eh,,, hindi mo ba alm ang ibg sabihin ng wireles sa DSL.. cyempre hnd nmn mag wo work ung iba,. samin nag ra run ang Flyff eh pang DSL yun……

  • http://krapspeed.tripod.com KRAPspeed

    guys, ok ba sa cafe ang smart wifi? nka subscribe kasi ako ngaun sa pldt, eh sobrang taas na ng monthly charges nila, im paying P7,500 a month, san ko nman kukunin yun, mejo mhina din kasi ngaun ang shop ko kya im planning to switch to other subscriber… ryt now, i hav 15 pc’s…. okmlng b kya ang maging connection ng smart wifi s mga pc’s ko…. hope ypu can help me… you can message @ [email protected] ……tnx

  • Pinnochio

    Mga peeps… Last day na ng Christmas Bukas January 5…..Ito ang Twelfth Day of Christmas PERO nalulungkot ako dahil Nagsisipaginit na talaga ang mga ulo natin sa Smart Wifi na yan….
    Gumawa na nga ako ng windows program that constantly access several web sites and download something para gayahin ang Ping Flood ni “Napalm Death” to make the connection always ALIVE… pero ganun pa rin talaga.

    KANTA NA LANG ULIT TAYO PARA SA TWELFTH DAY OF CHRISTMAS BUKAS…PAMPALAMIG NG ULO…PEACE to EveryONE….Sa mga hindi pa nakayayakap o nakakahalik sa kanilang mga MAHAL sa buhay..Magulang, asawa, anak, kapatid… gawin nyo na…Last day na ng Christmas bukas…….Merry Christmas and A Happy New Year!!!!PEACE to EveryONE sana huwag nang mag-react sa komposisyon ko ang iba dyan…PEACE….tayo.. kahit alam kong Corny ito… hehehe…

    On the first day of Christmas,
    Smart Wifi sent to me
    A part-wifi connection

    On the second day of Christmas,
    Smart Wifi sent to me
    Too-Shitty Broadband
    And A part-wifi connection

    On the third day of Christmas,
    Smart Wifi sent to me
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fourth day of Christmas,
    Smart Wifi sent to me
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the fifth day of Christmas,
    Smart Wifi sent to me
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the sixth day of Christmas,
    Smart Wifi sent to me
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the seventh day of Christmas,
    Smart Wifi sent to me
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eighth day of Christmas,
    Smart Wifi sent to me
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the ninth day of Christmas,
    Smart Wifi sent to me
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the tenth day of Christmas,
    Smart Wifi sent to me
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the eleventh day of Christmas,
    Smart Wifi sent to me
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • wendell

    punyetang smartwifi na yan. saktong 1 month na connection ko kaso lumala ang problem ko sa kanila. kagabi nacut kanina nacut connection ko arnd 5am. try ako ng try until 6pm pero wla parin. natulog na lng ako. 6pm tonight. nakaconnect naman ako kaso ano ba to parang dial up ang speed!!! o mas mabagal pa ata. may tumawag sakin n taga smart wifi arnd 7pm, may configuration daw na gagawin skin some troubleshooting para manormalized daw ung service. may kung ano ano pinagagawa sakin.reboot dito rebooth dun pati wireless router ko pinakialaman pa. sa kakatroubleshoot ng mga pesteng un, mas lalo bumagal connection ko. JUICE KO DAY!!! 30kpbs lng speed ko ngaun!!!. mga letche sila. ngaun tinatawagn ko *1888 di ko na makontack.

  • John

    Grabe i cant believe it.. ang speed koa ng tulin ngaun.. umaabot ito ng 727.30 kbps.. daig ko pa ang naka DSL dito ayos to ah.. sana parating ganito.. Sir ok na ang connection ko.. nakakapag flyff ako.

  • corny mo

    Wow gumawa daw ng windows program… kahit anong ping mo at download mo d aayos ang koneksyon mo dahil mey malaking diperensya ang koneksyon mo- ikaw kasi ang gumagamit. Mag isip ka, hindi puro daldal at ingay ginagawa mo. Gumawa ka na ng lesson plan mo propesor pulpol gunggong. O baka naman puro kwentong barbero lang tinuturo mo sa mga estudyante mo?

  • http://www.kitoysworld.com Keith

    okay naman ngayon, dati ambagal talaga. parang dialup. siguro last year parang experimento pa, niluluto pa nila ang tamang menu. from customer service to everything

  • Ato

    I applied at Smart Wireless Centre in Sta Lucia Marcos Hiway. They told me, it would take 2 or 3 days to get me connected. 1 week later I went back to ask y no1 contacted me yet. They replied that there was no “line insight”. When asked y, no1 informed of such, they didnt know. Two months later, my neighbor got connected, and I applied again, using my neighbors ref. Two weeks later I was connected. When they came to install I asked to keep the cable uncut. The installer replied that the cable was 20 mtr long. In reality its less than 10 mtr. Smart Wifi is just alike any other business in the Phil’s. Employees are Pinoys. They don’t care if the customer is served in an apropriate way, despite the fact that if there are no customers they don’t get paid either. The technology is there, the equipment is there, but people to get it done are nowhere to find. Poor country.

  • Ato

    Btw, did anybody noticed that meridian.com (the domain name) is for sale???

  • http://krapspeed.tripod.com KRAPspeed

    guys, ok ba sa cafe ang smart wifi? nka subscribe kasi ako ngaun sa pldt, eh sobrang taas na ng monthly charges nila, im paying P7,500 a month, san ko nman kukunin yun, mejo mhina din kasi ngaun ang shop ko kya im planning to switch to other subscriber… ryt now, i hav 15 pc’s…. okmlng b kya ang maging connection ng smart wifi s mga pc’s ko…. hope ypu can help me… you can message @ [email protected] ……tnx

  • John

    Smart.. anu ba yan.. napalitan na lahat ng gadget nila tapos wala pa rin.. ang tatanga nmn ng mga highier technical department nila.. anu ba 2006 na… wow mas mabuti pa ata na mag apply nlng ako ng DSL mas ok pa.. walng silbi yang smart talga.. tamng mura nga pero walang silbi.. itapon na ang smart………………..

  • http://www.fuckpldt.com wrencelot

    To Ato: i resent that, if pinoys are like what youve just described, there would be no such thing as call center here in the philippines.. but i do get what you mean about those customer service rep, those &$#@&#%*$# PLDT customer service rep.. however, they are the ones who inspire me to do my job better as a customer service rep, and i would like to congratulate PLDT for finding each and everyone of them and putting them in one roof, those $&#@*# customer service rep..

  • Ato

    Sad to say, the ignorance and carelessness is a general rule at every level of private and public. Go to any city hall and you will see what I mean. Go to PLDT or Globe, Smart, Digitel and fall in line (sit down for a couple of hours) to hear the person who has to make a decision, is on leave, having a meeting, out for lunch. So come back tomorrow. I had 3 bisnesses, 2 of them were incorporated. I closed them all down,after investing few additional millions with no results. I assume that the minimum wage here must be around P300 / day nowadays. In Europe minimum wage is around P400 / hour. Difference is that the pinoy takes merienda of 1 hour in the AM and another one in the PM, + the 1 1/2 hr midday break. Imho, the P300 is much to high as at the end it has to be repaired countless times. What I mean is, the philipines could be very competitive IF people would ENJOY the power of creativity and be proud to their creations. Am I satisfied about my Smart Wifi connection? I do not have those bad experiences as what others do; however the speed is subject to serious fluctuations, sometimes I even loose signal, despite a very good SOL. For sure there is alot of space for improvements. So far, I’m happy that I do have connection, hoping though that there might be some competition soon. Not that the existence of competition will exterminate the national attitude. My apologies for the rare exceptions.

  • Pinoy ako!

    @ Ato

    Mahirap yang ginagawa mo ato. Nilalahat mo na mahinang empleyado ang mga Pinoy. Wag naman ganyan. AT hindi “rare exception” na magkaroon ng matinong Pinoy na empleyado. Sa tingin ko sa lahat ng bansa sa buong mundo, halos parepareho lang ang mga empleyadong maayos at empleyadong hinde. Nasa tao yan, wala sa pagiging Pinoy, Intsik, Amerikano o kung anuman.

    By the way, you try to keep your posts all in English, but I’m sorry to say your written English is not perfect. Why don’t you try posting in Tagalog instead? Or are you too ashamed of posting in Tagalog? If all/most Pinoys think and act like you do, Ato, then I agree with you, the country’s hopeless.

  • Ato

    Fyi, I am not a Filipino. And ahem, my English is not perfect? And no, I don’t post in Tagalog, as THAT would be imperfect. I’m not the kind of person pinpointing towards others as not perfect, as I’m not perfect myself. I’m not an ego tripper. Guess, I should leave the blog of the perfect people.
    Obviuosly I made a mistake coming here.

  • http://krapspeed.tripod.com KRAPspeed

    guys, ok ba sa cafe ang smart wifi? nka subscribe kasi ako ngaun sa pldt, eh sobrang taas na ng monthly charges nila, im paying P7,500 a month, san ko nman kukunin yun, mejo mhina din kasi ngaun ang shop ko kya im planning to switch to other subscriber… ryt now, i hav 15 pc’s…. okmlng b kya ang maging connection ng smart wifi s mga pc’s ko…. hope ypu can help me… you can message @ [email protected] ……tnx, hope you can help me

  • Ato

    @Pinoy Ako.
    Obviously you missed the point. Not that I’m surprised. First of all: English is the third language in the world, the second language in the country and the first BUSINESS language in the world, including in IT. Or perhaps, your browser and O.S. are in Tagalog?
    ” If all/most Pinoys think and act like you do, Ato, then I agree with you, the country’s hopeless.”
    Sure, you have a career behind you, as I did. Sure, you earned more (honest) money than I did. No doubt, you will be as successful in your life as I am.
    Anyway, with your attitude, you have a bright future.
    I wonder how many languages do you speak? How many countries did you visited?
    Enjoy your “superiority”.

  • bullsh*t

    @Ato:

    Darn it. if you’re ashamed of being a filipino, who cares? don’t malign them because of your cynical and narcissistic crap.

    and please. Check your grammar:

    1. first BUSINESS language in the world, including “in” IT… (what the hell?)
    2. countries “did” you “visited”? (did + visited = poor english)
    3. “did” anybody “noticed”? (did and noticed = what school did you go to?)

    PS. Your name even gives you away as a Filipino. Another load of bull crap.

  • Ato

    LMAO

  • bullsh*t

    laughing your ass off with nothing to say means you’re an idiot who didn’t understand a single word i said. maybe you even looked up the word “cynical” in the dictionary.

    poor creature.

  • Ato

    “who cares?”. Obviously YOU do, professor.
    In all your wisdom, you might be right, let’s assume you are. What has this to do with WIFI?
    “an idiot who didn’t understand a single word” do you have a mirror?
    “poor creature”: sure YOU are wealthy, intelligent, mature AND civilized.
    Case closed, not worth to strike another key for you, as you proved me right.

  • Pinoy ako!

    @Ato

    “Fyi, I am not a Filipino. And ahem, my English is not perfect?”

    hehe… oh, it’s perfect…

    There’s nothing sadder than a person pretending to be someone he/she is not.

  • ClassmateKoSiCornyMo

    @ corny Mo

    Pare… BOBO ka pa rin ba…. naipasa mo na ba yung 4 subjects na ibinagsak mo sa college… hehehe….
    Classmate mo ako…. si Jun ito…

  • Pinnochio

    Para kay Corny mo.. na palaging pa-reset ng pa-reset ng POE at nagpapa Clear pa ng Browser history pag bagsak ang Wifi natin… isa yan sa TSR ng SMART… haay naku…

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • Pinnochio

    nakapag bakasyon ka na ba corny mo????
    hayaan mo… pag terminated ka na… hehehe sa kapalpakan mo bilang tsr ng smart wifi. puro bakasyon ka lagi…

  • Pinnochio

    Ganito na lang siguro ang isagot natin kay “Fiber Optics” at kay “Corny Mo” Dahil hindi naman talaga LAHAT ng unsatisfied Smart Wifi Subscribers eh nakapunta sa site na ito o Nakakapag Post sa site na ito. Please Feel Free to add your location in the list. TULONG NA RIN NATIN ITO sa mga “Would be” victims para maging reference nila. In that way.. magagawa nating per location/area ang kapalpakan ng SMART.

    1.
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • JohnJohn2

    2.
    Subscriber:::::::::::::::::JohnJohn2
    LocationOfUNSATISFIED Subs:Montalban,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 100 mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
    Max Speed(Kbps),Day&TimeAttained: 255 4am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    Resign “Corny Mo”
    OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

    1.
    Subscriber:::::::::::::::::Pinnochio
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • FelixSantos

    Okay ang kantang ito ah.. Sinasalamin ang kapalpakan ng SMART… at katangahan…ng kanyang mga tauhan… tulad ni corny mo

    On the twelfth day of Christmas,
    Smart Wifi sent to me
    Twelve Connection Disconnecting,
    Eleven-inch pipe problem the’re saying,
    Ten words a-Beating,
    Nine CSRs Crying,
    Eight Browser-History Clearing,
    Seven P.O.E. resetting,
    Six TSR’s Trying,
    Five unanswered rings,
    Four Calls to CSRs,
    Three Head aches,
    Too-Shitty Broadband
    And A part-wifi connection

  • FelixSantos

    Pinnochio, Wag mo nang pansinin si “corny mo”. Kulang lang sa tulog yan dahil wala bakasyon sa pagkumpuni “kuno” ng basurang Wifi nila. Kinukumpuni pa eh controlado naman talaga ang Bandwidth allocation…

  • FelixSantos

    baka nga isa sa mga ibinagsak mo itong si corny mo eh… hehehehehe.

  • JohnJohn2

    HAHAHAHAHAHAHA… WAWANG “CORNY MO”… NAG-IISA YATA SA MUNDO… MUNDONG WALANG BAKASYON DAHIL SA PAGKUMPUNI NG SMART WIFI… HAHAHAHA!!!!

  • CaintaSubscriber

    3.
    Subscriber:::::::::::::::::CaintaSubsciber
    LocationOfUNSATISFIED Subs:Cainta
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: tanaw ko tower
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 30-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 35-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 40-180
    Max Speed(Kbps),Day&TimeAttained: 255 dawn
    Subscriber’s Comment on Service: palpak
    Subscriber’s Comment on CSR’s::: mahina
    Subscriber’sCommentonTSR’s:::::: wagnyokamigaguhin
    OvrAllRateOnWifi(0.0-10.0,worst=0):1 for existence

    2.
    Subscriber:::::::::::::::::JohnJohn2
    LocationOfUNSATISFIED Subs:Montalban,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 100 mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
    Max Speed(Kbps),Day&TimeAttained: 255 4am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    Resign “Corny Mo”
    OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

    1.
    Subscriber:::::::::::::::::Pinnochio
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • a

    Vas te faire foutre, petit con de rien. Essaye de trouver que ce que veut dire ceci dans ton dictionaire.

  • Grace

    Parang isang tao lang nagsulat ng post ni pinokyo jon2 at cainta ah. Nagkaproblema kami dati sa smart wifi namin nung bagong install mali kasi ginawa nung contractor. Hindi nya na seal yung supressor kaya nabasa nung umulan nag short. Wala ako internet ng 2 araw. Binantayan ko yung bagong contractor at maayos na gawa. Tapos nun k na sya. Ok naman so far. D na namin pinapatay computer namin. Ragnarok na lagi kaming magkakapatid.

  • lawr3nc3

    buti na lang pala di ko na tinuloy yung smart wifi ko.. ang tagal kasi nila dumating. inabot na january wala pa rin yung magkakabit.. pina cancel ko na lang at nagpakabit ng bayantel.. ok yung speed. 256kbps pataas pag lampas 10pm. pero pag umaga. 230kbps – 256kbps…

  • Snape

    Good naman ang smart wifi ko. I am getting 384kbps++ as advertised. Umaga, gabi parehong ok. Bka swerte lang ako.

  • CaintaSubscriber

    @Grace,

    Medyo magkamukha nga… dahil same “Form” lang naman… Copy paste ko lang and then changed the values….okay… peace!!!

  • MeycauyanBulacanSubs

    4.
    Subscriber::::::::::::::MeycauyanBulacanSubs
    LocationOfUNSATISFIED Subs:::::::::::::::::MeycauyanBulacanSubs
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 200-300mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 50-190
    Usual Speed(Kbps) (9am-9pm,Sat)::: 55-220
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-230
    Max Speed(Kbps),Day&TimeAttained: 265 4am
    Subscriber’s Comment on Service: hay naku
    Subscriber’s Comment on CSR’s::: I,Robot
    Subscriber’sCommentonTSR’s::: I,Tanga
    OvrAllRateOnWifi(0.0-10.0,worst=0):3

    3.
    Subscriber:::::::::::::::::CaintaSubsciber
    LocationOfUNSATISFIED Subs:Cainta
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: tanaw ko tower
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 30-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 35-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 40-180
    Max Speed(Kbps),Day&TimeAttained: 255 dawn
    Subscriber’s Comment on Service: palpak
    Subscriber’s Comment on CSR’s::: mahina
    Subscriber’sCommentonTSR’s:::::: wagnyokamigaguhin
    OvrAllRateOnWifi(0.0-10.0,worst=0):1 for existence

    2.
    Subscriber:::::::::::::::::JohnJohn2
    LocationOfUNSATISFIED Subs:Montalban,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 100 mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
    Max Speed(Kbps),Day&TimeAttained: 255 4am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    Resign “Corny Mo”
    OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

    1.
    Subscriber:::::::::::::::::Pinnochio
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • GaniOfCebu

    5.
    Subscriber::::::::::::::Gani Of Cebu
    LocationOfUNSATISFIED Subs:::::::::::::::::Cebu
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 400mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 45-200
    Usual Speed(Kbps) (9am-9pm,Sat)::: 45-230
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-250
    Max Speed(Kbps),Day&TimeAttained: 260 5:00
    Subscriber’s Comment on Service: !!!!
    Subscriber’s Comment on CSR’s::: !!!!
    Subscriber’sCommentonTSR’s:::::: !!!!
    OvrAllRateOnWifi(0.0-10.0,worst=0):2.5

    4.
    Subscriber::::::::::::::MeycauyanBulacanSubs
    LocationOfUNSATISFIED Subs:::::::::::::::::MeycauyanBulacanSubs
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 200-300mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 50-190
    Usual Speed(Kbps) (9am-9pm,Sat)::: 55-220
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-230
    Max Speed(Kbps),Day&TimeAttained: 265 4am
    Subscriber’s Comment on Service: hay naku
    Subscriber’s Comment on CSR’s::: I,Robot
    Subscriber’sCommentonTSR’s::: I,Tanga
    OvrAllRateOnWifi(0.0-10.0,worst=0):3

    3.
    Subscriber:::::::::::::::::CaintaSubsciber
    LocationOfUNSATISFIED Subs:Cainta
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: tanaw ko tower
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 30-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 35-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 40-180
    Max Speed(Kbps),Day&TimeAttained: 255 dawn
    Subscriber’s Comment on Service: palpak
    Subscriber’s Comment on CSR’s::: mahina
    Subscriber’sCommentonTSR’s:::::: wagnyokamigaguhin
    OvrAllRateOnWifi(0.0-10.0,worst=0):1 for existence

    2.
    Subscriber:::::::::::::::::JohnJohn2
    LocationOfUNSATISFIED Subs:Montalban,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 100 mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
    Max Speed(Kbps),Day&TimeAttained: 255 4am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    Resign “Corny Mo”
    OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

    1.
    Subscriber:::::::::::::::::Pinnochio
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • GaniOfCebu

    hayan… yan ang totoo dito sa Cebu!!!!

  • John

    to GaniOfCebu

    pacencya ka kasi ganto sa amin.. de mag pa DSL ka.. kesa sa Wifi.. iyon ang nakukuha nmn eh.. tanung ko ,lng kung anung Pentium Pc mo…. ok……….

  • John

    hey mga tol… kung cnu man ang mga naka wifi dyan.. pa disconnect nyo na.. walang silbi ang hayop na internet na yan.. kung mrn mang nag wo work dito sa Smart.. ay nako pakisabi lng na turuan nila ng maayos yung mga customer services nila kasi iyon at iyon din ang sinasabi.. bulok talaga ang Smart Wifi.. tol ung tga batangas wag kana mag pa wifi, bulok lng iyon
    ….

  • MeAnn

    6.
    Subscriber::::::::MeAnn…sa Tita ko actually
    LocationOfUNSATISFIED Subs:::::::::::::::::Marilao, Bulacan
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 350mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 25-170
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-190
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-250
    Max Speed(Kbps),Day&TimeAttained: 255 3:00am
    Subscriber’s Comment on Service: grrrrr!!
    Subscriber’s Comment on CSR’s::: robot nga sila sabi ng isa dyan.. hehehe.. I agree
    Subscriber’sCommentonTSR’s:::::: Kunyari lang yan….
    OvrAllRateOnWifi(0.0-10.0,worst=0):0.0
    Murang nararapat::::: MAGNANAKAW KA SMART!!!

    5.
    Subscriber::::::::::::::Gani Of Cebu
    LocationOfUNSATISFIED Subs:::::::::::::::::Cebu
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 400mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 45-200
    Usual Speed(Kbps) (9am-9pm,Sat)::: 45-230
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-250
    Max Speed(Kbps),Day&TimeAttained: 260 5:00
    Subscriber’s Comment on Service: !!!!
    Subscriber’s Comment on CSR’s::: !!!!
    Subscriber’sCommentonTSR’s:::::: !!!!
    OvrAllRateOnWifi(0.0-10.0,worst=0):2.5

    4.
    Subscriber::::::::::::::MeycauyanBulacanSubs
    LocationOfUNSATISFIED Subs:::::::::::::::::MeycauyanBulacanSubs
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 200-300mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 50-190
    Usual Speed(Kbps) (9am-9pm,Sat)::: 55-220
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-230
    Max Speed(Kbps),Day&TimeAttained: 265 4am
    Subscriber’s Comment on Service: hay naku
    Subscriber’s Comment on CSR’s::: I,Robot
    Subscriber’sCommentonTSR’s::: I,Tanga
    OvrAllRateOnWifi(0.0-10.0,worst=0):3

    3.
    Subscriber:::::::::::::::::CaintaSubsciber
    LocationOfUNSATISFIED Subs:Cainta
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: tanaw ko tower
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 30-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 35-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 40-180
    Max Speed(Kbps),Day&TimeAttained: 255 dawn
    Subscriber’s Comment on Service: palpak
    Subscriber’s Comment on CSR’s::: mahina
    Subscriber’sCommentonTSR’s:::::: wagnyokamigaguhin
    OvrAllRateOnWifi(0.0-10.0,worst=0):1 for existence

    2.
    Subscriber:::::::::::::::::JohnJohn2
    LocationOfUNSATISFIED Subs:Montalban,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 100 mtrs.
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
    Max Speed(Kbps),Day&TimeAttained: 255 4am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    Resign “Corny Mo”
    OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

    1.
    Subscriber:::::::::::::::::Pinnochio
    LocationOfUNSATISFIED Subs:San Mateo,Rizal
    Plan/Supposed Speed:::::::: Plan 988/384Kbps
    Distance From Tower:::::::: 75 mtrs.(approx)
    Any object blocking LOS:::: None
    UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
    Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
    Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
    Max Speed(Kbps),Day&TimeAttained: 275 3am
    Subscriber’s Comment on Service: Bullshit
    Subscriber’s Comment on CSR’s::: Bullshit
    Subscriber’sCommentonTSR’s::::::Bulllshit
    lalo na si “Corny Mo”
    OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

  • Lino

    I’ve been using it for about a month now. No problems and I’ve been getting good speeds. I’m in QC.

  • QCDinAko

    QC rin ako… ambagal Smart wifi connection ko…pati sa kapitbahay ko…intermittent… madalas nag 40 Kbps… sa madaling araw lang talaga humahataw…
    siguro mga limang poste ako mula sa tower….

  • QCDinAko

    wala namang problema sa configuration kasi talagang hataw… SA MADALING ARAW NGA LANG…. madalas ako nagpupuyat eh.. hehehehe

  • Andrew

    Ok so far para sa akin ang Smart WIfi ko. Sulit. Taga Parañaque ako. Nung ininstall, gumamit sila ng mahabang tubo para lalong tumaas yung antena. PLDT DSL sana kunin ko kaso wala na daw available pa sa area namin kahit na capable ang phone lines namin. Pero ok lang din ang broadband ko on smart wifi.

  • David

    When SMART WiFi is working, I find the service acceptable. It is far better than dial-up which seems to be my only alternative. PLDT cant provide DSL as I am served by 1st Gen DLC equipment. Globelines did a survey, after I made an application with them, and they never bothered to contact me back!

    SMART WiFi fails stimes a week in my experience. smetimes only for 10 to 15 minutes or so, sometimes several hours! Sometimes for several DAYS! My service went down on December 29th – “ongoing technical problems with my base station” is the only answer they will give me.

    stomer Care:-

    “We do acknowledge it has been a very frustrating and inconvenient situation for you and we deeply apologize.

    Though it may seem at the moment that your concern is not properly being handled, we assure you that all efforts are being exhausted to resolve this the soonest possible time. We have made another request to check the status of your connection. We will inform you immediately of its status once feedback from our support group becomes available.

    Thank you.

    Sincerely,
    Customer Care”

    It is now 11 Days they have had problems with the ‘Base Station’ I am connected to and it is not the first time. My previous down time was 5 days due to same problem.

    What I wanted was some software that could keep a track of when I had service connection available.

    http://www.tallsoft.com/PingMonitor.htm

    I have used PingMonitor to report to me when I lose PING above defined threshold, to specific IP Addresses. This can then send e-mail giving details of when the pooint is DOWN and when it comes back UP.
    These are some of the IP Addresses I set it to monitor:-
    Smart WiFi ‘AP’ Base Station , 203.84.188.229
    Smart WiFi DNS 1, 203.87.128.3
    Smart WiFi DNS 3, 203.87.132.68
    IP Routing #2, 203.84.191.82
    portal.smartwifi.com.ph, 203.84.191.228

    I wonder if I set it to e-mail SMART customer care each time a point was unavailable to me, they might take more notice?

    Nah, I would have to use dial-up for that and I am not spending money on them. I will just use the information from ‘Ping Monitor’ Log to compile a ‘Network unavailable’ report, and submit this as evidence on just how crap SMART WiFi is?

    Yours a pissed-off SMART WiFi Subscriber, having to resort to dial-up again!

  • satch

    Pare pwede naten i-reklamo sa Imbestigador ang smart wi-fi gusto ko na kse mag pa terminate ng account well because of the contract nde pwede pinagbabayad ako ng 11 months na monthly subscription pero since na-install on Dec 13, kung nde down 0-20 kbps lang ang nakukuha ko up to now, pinagbabayad pako ng advance payment. Tama ba to…. Ayusin nyo muna yung service nyo saka ako magbabayad sa inyo kung inde soli nyo binayad namen i terminate nyo na yung contract ko. BULLSHIT KAYONG SMART DAW KUNG TAWAGIN… GO TO HELL.. NOW WHO WANTS TO GO TO ME PARA HUMINGI NG TULONG SA GMA-IMBESTIGADOR PARA MAG COMLAIN?

  • satch

    KUNG SINO YUNG MGA TAGA BULACAN SUB STATION… SAMA SAMA TAYONG MAG COMPLAIN KSE NDE WORTH YUNG BINABAYAD NATEN DITO SA SMART WI-FI BULLSHIT CRAP NA ITO!!! BULLSHIT NA YUNG PRODUCT…BULLSHIT PA YUNG CUSTOMER SERVICE… TULONG TULONG TAYO PARA MAAYOS NA YUNG PROBLEM NATEN…

  • hehehe

    Ngano hinay man kay ni!!!!from 20kbps – 110 kbps lng….unsa mani!!!tae!
    form dvo..

  • Ken T

    Kagina ga untat-untat ang connection. Subong mayo na man. Pero tani indi na maliwat bala haw kay kailinit gid.

  • Thomas

    It seems that all ports coming into the network (ie our computers) from the internet are blocked at the gateway or internet IP address, such that some games, bittorrent, mail servers, web servers, etc. don’t work.

    Does anyone have any idea how to “forward ports” from the main internet IP address (203.87.177.134) to our network IP address (192.168.xxx.xxx)?

    Thanks

  • John

    how do you guys know kung gaano kayo kalayo sa Tower? Binibigay ba yung info na to ng Smart when they install the hardware?

  • http://slacker.ph SlackeR

    we have meridian/smartwifi users forums. Lets discuss it here http://p4.forumforfree.com/smartwifi.html

  • wendell

    isa ako sa isang disastified customer ng smart wifi.sobrang mabagal connection speed ko lalo na pag naglog in ka arnd 12pm – 10 pm. sobrang congested ata yung network at parang nakadial up ung speed connection. ngaun araw na to after ilang beses kong tumawag sa customer service nila, nagawan naman ng action at nilipat nila antena at tinutok sa bang cellsite na mas malayo pero ang nakakataka, dun mas bumilis connection ko. 4pm ngaun nung check ko speed ko sa ibat ibang bandwith speed test, umaabot ako ng 388-420kbps! sana lagi na lang ganito kabilis ung speed ng smart wifo ko.:)

  • http:://pogz.net Dota ADDICT aku ^_^

    sana ma aksyonan na problema natin lahat
    problema ko naman mga 2:00 pm to 2:30 pm every wednesday, thursday, friday na didisconnect kmi
    actually 300kbps lang speed namin pag tanghali dito, 10 pc gumagana 420kbps naman pag madaling araw tip ko lang sa inyo mag lagay kau ng mabilis na server un ung kabitan ninyo ng wifi. wag niyong gagalawin disable dapat mga firewall. at nagrurun ng 24 hours habang tumatagal lalong bibilis yan shared niu lang internet

  • Machspeed

    John…

    ndi ibibigay ng smart yung info na yun kasi kapag binigay nila yun, ma-eestimate ng mga tao kung saan naka-locate ung cellsite nila… e confidential yun… oo, nakikita natin ang mga cellsites kung saan saan kso ndi natin alam kung smart, globe o sun cellsites un.

  • Jazz

    From Lipa City, Batangas
    Smart Wi-Fi is very slow parang dialup lang..minsan mabagal pa. I am 200 meters from the nearest smart site.

    Saan ba tayo pwedeng magreklamo? False advertising ang smart…di ba breached of contract na yan?…kaya we can have it disconnected without completing the 1 year lock period.

    Unfair naman kasi kong bayad ka ng bayad tapos parang dial up lang ang speed!!!!Minsan wala pang connection!!!

  • http://sendphilippineflowers.com bin roc

    i am a smartwifi fun, iv get nside the router/bridge, when i enabled the network management nd firewall submenu and saveNrestart the config, i cannot get nside anymore, i can only ping the Address BUT i cannot get nside after i enabled the network management. Is there as Expert here and email me what are the steps to get nside again in my wireless router/bridge ????????
    pls email me at [email protected] *******

  • http://x.xxx SMART_SHUTDOWN
  • John

    hi to all….. tsaka sa Smart wifi agent…

    bye na sa inyo .. papa dis connect na nmn yung wifi nmn kasi walng silbi ang Wifi.. nauuna pa ng bayd sa hnd pa nagagamit.. magsara na kayu.. tsaka hiling ko lang ha ayusin nyo muna servisyo nyo bago nyo i operate ang wifi… hnd ba yan dumaan sa testing. bka nga nag test kayo eh dyandyan din hahah.

  • wiretapped
  • Lemuel

    I’m satisfied.

  • Galit sa Smart

    Pipol, gusto nyo ba magreklamo? I would suggest bringing this up with NTC AND DTI.

    Why DTI? Kasi we are consumers. We have consumer rights, which are enforced here. What they are doing is clearly false advertising.

    I’ve had it with Smart and their services.

    Does anybody here know how to contact DTI?

  • Technical Support Representative

    As of the moment, there are ongoing constructions of hundreds of base stations nationwide. This would help to serve other areas that are currently not included in our coverage area. The bad thing is, newly constructed base stations only get signals from old base stations causing congestion which leads to slow to no internet connection in the network. The pipe started to be choked more than a month ago but they are still accepting hundreds of new subscribers everyday. Sorry, I have to say this. I am from Meridian. I just can’t take this anymore. My conscience always disturbs me! T_T

  • Galit sa Smart

    ok, so now their building more base stations without even upgrading their pipe or making sure that existing customers won’t get compromised! HAHAHA! GOOD MOVE!

    what more pa pag nilaunch na nila ang 3G network nila. You practically have a mobile DSL in your hands. Video calls require high speed, thus 3G enabled phones can probably suck more bandwidth than broadband users.

    So people…if you plan to use 3G…wag kayo mag Smart.

  • Galit sa Smart

    You know what will make Smart listen to our complaints? These 3 steps would make them listen:

    1. File complaint to NTC – just send an email to [email protected]
    2. File complaint to DTI – I quote this from the DTI Web site: “Consumers can report or file a complaint against substandard products through DTI’s consumer hotline (751-3330), text DTI message and send to 2920, i-reklamo website (www.i-reklamo.ph), e-mail address ([email protected]), or visit DTI at 361 Sen. Gil Puyat Ave., Makati City.”
    3. Have our complaints published in local newspapers.

    The last 2 would certainly strike a blow into their thick, fat heads.

  • http://www.homepagekoto.com wrencelot

    i tried emailing NTC bout my problem with PLDT (sister company of Smart) but to no avail..

    however i called PLDT two weeks ago, i asked to speak with a supervisor, once i got ahold of the super, i told her that the call is being recorded by me and that im going to submit it to NTC afterwards, i complained about my excess 300Php billing and one day disconnection of mydsl, and then two weeks after (earlier actually) i received my new billing with P1400 rebates or equivalent to two weeks payment of mYdsl..

    you know, once you have an support ticket with smart, you should demand for a rebate..

  • Bwisit na smart

    Ok sana na mag upgrade ang smart or in that case eh meridian to further enhance the system, the only problem is nasisira ang pangalan nila dahil may mga nawawalan ng service dahil lang sa upgrade. Bwisit! Mahigit na 1 week na wala akong connection, tinawagan ko yung call center nila sabi unscheduled maintenance daw… anong klase ba naman yun, gagawa sila ng mga upgrade na unscheduled, na wala man lang notice sa mga customers and wala man lang schedule na maibigay kung kailan matatapos! anong klaseng management ba yan? yan ba ang quality service? …

  • Karla Mae

    Im also a victim of this lousy service! I dont know why they still keep on promoting smart wifi! :(

    Grabe talaga ang nangyari sa amin. Nagpakabit kami noong Wednesday, January 18 at siguro mga 5:00 pm natapos magkabit. Tuwang tuwa pa naman kami kasi ang bilis though yung speed niya is only 100 kbps na dapat ay 384 kbps kasi PLAN 988 kami.

    Tapos noong January 19 na hanggang ngayon wala na kaming connection! Imagine, almost HALF DAY LANG KAMI NAGKAROON NG INTERNET! Triny ko nga na mga 2 am maginternet pero kahit madaling araw e wala pa rin!

    Tapos ngayon, January 21, pumunta kami sa wireless center pero wala namang magawa. Sinigawan na nga namin ang tao at nagprint pa kami ng mga evidences. Tapos ilang tawag at away na din namin sa customer care but unfortunately walang nangyari because THEY DONT CARE!!!

    Nakakainis na talaga yang LIMITED OR NO CONNECTIVITY ekek ng Smart Wifi! Kaya nga kami nagpakabit ng internet para makapag chat everyday sa father ko. Tapos ang ibibigay lang sayong reason is they have a so-called TECHNICAL ACTIVITY sa base station!

    Gusto nga namin makausap ng personal at harap-harapan ang supervisor but ayaw naman nila ibigay ang address. Siguro natatakot lang sila. If anybody knows kung if there are other means to contact a supervisor or higher authority, please post here.

    Sabi ng mom ko, if anybody wants to complain , kung gusto niyo sabay sabay tayo. Here is my contact no: 09273997631 (Globe ako coz Smart sucks!) at my email address is [email protected]. Im from Imus, Cavite nga pala. Kawawa nga mom ko kasi na high blood talaga sa service nila. :(

    Tawag or text niyo lang po ako para sabay sabay tayong magcomplain sa Smart Wifi at para makita nila na ang dami na nilang nabibiktima.

    God bless sa lahat at sana maresolve na ang mga problema natin.

  • http://www.smart.com.ph smart

    MABILIS SI SMART….

    384 KBPS pero 70.3 KBPS lang ang top speed ko…

    KAPAG HINDI NABAYARAN, PUTOL SI SERVICES

    SMART TALAGA SI SMART

    NA ISAHAN NA NAMAN TAYO NI SMART.

  • http://www.smart.com.ph smart

    WALA KAYONG MAGAGAWA KAY SMART

    BAYAD NA LANG KAYO O PAPUTOL….

    MAS MATALINO AKO SA INYO

    LOVE,

    SMART

  • http://www.smart.com.ph smart

    BAKLA SI LEMUEL….SATISFIED KAY SMART

  • NEW SUBSCRIBER

    Just want to share my experience with SMART WIFI!!!

    I applied 3 weeks ago and if I didnt do followups every 3 days I dont think my application will be processed… Fortunately last Friday the SMART wifi engineers went to our house and tried to install the service… what happended here is they did not finish the installation coz of the reason that smart was having problems within their network… the next day they arrived again to fix the installation as usual they cant solve the problem (the browser always gets redirected to the meridian portal) and as usual they told me they will come back in the afternoon… which they did… from 4pm-630pm they were still figuring out how to solve the problem, they even borrowed our maids cell phone to contact their peers since they are not using smart simcards on their cellphones (imagine smart engineers not issued a service phone and using a different simcard on their cells)… at 630 they gave up… they told me they will be back on SUNDAY, as expected they did not arrive yesterday maybe coz of the Pacquiao fight…

    Bottomline is I tried to configure my PC personally and just used IPCONFIG /release and IPCONFIG /renew and their my WIFI connection worked!!! I guess they will be back again today to let me sign the documents… and im sure they will be surprised that a customer fixed their problem…

    Evaluation for SMART WIFI engineers:
    1. Not technically inclined
    2. Does not care about time
    3. Gives stupid reasons why they cant install the service
    4. Lack of support from their peers and supervisors

    … I think all they know is to climb your roof and install the antenna but when it comes to configuring your pc they dont know a thing

    But the good thing here is that as of SAT-SUN my wifi connection is running at an averagae speed of 420KBPS, peak speed was 700++KBPS… I am 2 blocks away from the TOWER … I am from PQUE

  • John

    Gud day!!!

    I would like to tell to all smart wifi user. block nyo na kasi wala nang silbi ang smart wifi. alm nyo ba na parati daw silang may technical activity. putang technical activity na yan. yan lng ang patunay na wala nang silbi ang smart wifi. 4me its better na pa disconnect nyo na yan. kay prof saludo ako sa inyo. sa mga tanga at nagtatanga tangahan dyan wag na kyong magpaka tanga ok. it’s ok. kaya, kung sinu man ang tumitira sakin dto tanga tlga kayo..

  • smartazz

    visit http://www.2wire.com to know your internet connection speed. For me it is the most reliable speed meter testing site,…tapos kung may problema naman kayo sa connection nyo… try some hacks to configure better internet access lalo na sa mga gumagamit ng router,… parepareho lang nman kc tayong mga pilipino na walang initiative sa mga ganitong bagay,.. lagi kasi tayong umaasa…wish ko lang sana na iupgrade na ng smart ung mga cell site nila

  • David

    Well after a 12 day downtime due “Ongoing technical problems with your Basestation”, I finally got my Smart WiFi Service back. It might be just co-incidense but it got restored the day after I threatened to cancel my subsciption!

    I use ‘NetStat Live’ from AnalogX, to monitor performance.

    Right now I am achieving 572kbps Incoming avg over 60 seconds (and Max Burst speed of 5.729Mbps), and the upload avg speed is 188kbps (with burst max upload of 3.7Mbps).

    I am using Alert Ping Pro V2.7.6 Demo to show when key IP Addresses fail to return specified number of Ping responses.

    24/01/2006 02:14:39 203.87.252.6 () is failed.
    24/01/2006 02:15:39 203.87.252.6 () is online (32ms).
    24/01/2006 14:18:41 203.87.128.3 (dns1.meridiantelekoms.com) is failed.
    24/01/2006 14:19:41 203.87.128.3 (dns1.meridiantelekoms.com) is online (109ms).
    24/01/2006 19:24:28 203.87.132.68 (dns3.meridiantelekoms.com) is failed.
    24/01/2006 19:25:28 203.87.132.68 (dns3.meridiantelekoms.com) is online (52ms).
    26/01/2006 11:55:05 203.84.188.229 (portal.smartwifi.com.ph) is failed.
    26/01/2006 11:55:18 203.87.128.4 (dns2.meridiantelekoms.com) is failed.
    26/01/2006 11:55:25 203.87.252.6 () is failed.
    26/01/2006 11:56:18 203.87.128.4 (dns2.meridiantelekoms.com) is online (97ms).
    26/01/2006 11:56:40 203.84.188.229 () is failed.
    26/01/2006 11:57:46 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 11:59:01 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:00:19 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:01:33 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:02:55 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:05:34 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:09:28 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:09:40 203.87.128.3 (dns1.meridiantelekoms.com) is failed.
    26/01/2006 12:10:42 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:10:45 203.87.128.3 (dns1.meridiantelekoms.com) is online (368ms).
    26/01/2006 12:12:02 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:13:20 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:14:38 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:18:42 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:22:39 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:25:21 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:29:10 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:33:09 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:36:57 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:38:14 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:43:26 203.87.252.6 () is failed.
    26/01/2006 12:43:27 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:44:42 203.84.188.229 () is failed.
    26/01/2006 12:44:44 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:47:23 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:48:39 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:53:49 203.84.191.228 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:55:09 203.87.252.8 (portal.smartwifi.com.ph) is failed.
    26/01/2006 12:57:26 203.84.191.228 (portal.smartwifi.com.ph) is online (129ms).
    26/01/2006 12:58:21 203.87.252.6 () is online (43ms).

    As you can see the system is not perfect, but it is performing one hell of a lot better than it was before.

    David

  • http://smart.com.ph SMART

    KAHIT PING KA NG PING

    DI KA BIBILIS

    I LOVE YOU

    LOVE,

    SMART

  • http://smart.com.ph SMART

    WAG KAYONG MAG-ALALA

    BIBILIS NA ANG SERVICE

    PROMISE….ANTAY LANG KAYO

    MGA……2020 AD
    SANA OKAY PA ANG ANTENNA NINYO BY THAT TIME

    SMART

  • http://smart.com.ph SMART
  • http://smart.com.ph SMART

    FAVOR

    PA DISCONNECT KAYO SERVICE

    PARA BUMILIS INTERNET NAMIN

    LOVE,

    GLOBE

  • aayyeennaa

    For Smart Wi-Fi Complaints:
    To: [email protected]; [email protected]

    Cc:[email protected]; [email protected]; [email protected]; [email protected]; [email protected]

    With this format I’m telling you smart will call you 24 hours after reading your email not 24 hours after filling your complaints on their customer support hotline. The following government agencies is also serious on your complaints and they will also keep track on your complaints. I’m sure this will be a wake up call for smart that consumer is serious about the problem & their services…

  • john

    ok mga nag co comment dito. iingat kayo kasi meron mga agent ang kunwari eh nag co comment. may nakarating na source sakin. pero ok lang kasi la akong paki. totoo naman na bulok ang smart. maski na sabhn natin na hnd ko hawak ang kapalaran ko. pero sana dinaan muna nila sa testing bago cla maglabas. wala clang inisip kundi ang kumita. hindi nila iniisip yung mga subscriber nila. tsaka sana taasan nila ang sweldo ng mga technician. nakaka awa cla. tapos ang smart kumikita ng Bilyon-bilyon araw araw. kaya dapat mag reklamo tayo.

  • Archie Fresco

    I am a smart Wifi subsciber. I am experiencing difficulties in the connection too. The Limited or No connectivity is one of my major issues. Another thing is when my PC say its already connected to the network but ITS NOT.

    Here’s How I solved this problem but i can’t guarantee it will work for you. Try it anyway
    This is for WINDOWS XP USERS.

    1. I updated my lan card driver. Configured my PCI BIOS settings. Check your lan card manual or mother board setting if its a built in.

    2. or…..Check the status of your internet connection by double clicking the connection status on the system tray. Select the GENERAL tab. Click Disable. Then once the connection is disabled, Enable it again.

    3. or…..Check the Status of your internet connection. Select the SUPPORT tab. Click Repair.

    4. or…..Setup a new internet connection on the Control Panel

    5. or…..ONce the PC says its connected to the network but when you open Internet exploxer or any other web browser and it doesn’t connect to any website, leave your pc for about 30 minutes to one hour without disconnecting to the netwotk then try to open your web browser again. (THIS IS A WASTE OF MONEY! Tataas lalo electric bill)

    6. i called customer support….

    I am also a LINUX user. they don’t know how to setup LINUX internet connection. SMART PLEASE RESOLVE THIS PROBLEM. NOT ALL SUBSCRIBERS ARE WINDOWS XP USER. I NEED TO CONFIGURE IT MANUALLY…WHAT ARE THE NETWORK CONNECTION DETAILS??!!!

    Parang eto yun SMART before….Pag smart sim card mo…kahit saan walang signal….

    At SMART WIFI, swertihan lang kapag nakareceive ng signal at nakaconnect sa internet but once it got disconnected…$$%$!#&#%$*!#!#*$%*@(#@ ang HIRAP magRECONNECT! Sometimes to have to configure the connection again and again and again…WORST kapag may importanteng ginagawa ka sa PC. tapos ayaw mag reconnect eh YOU HAVE TO RESTART OR REBOOT WINDOWS OR LINUX.

  • Ted

    If your living here in BULACAN! Please dont SUBSCRIBE TO SMART!! DIGITELONE DSL is much reliable! 384kbs at 1600 pesos a month!

    Im using it 24 hours a day/ 7 fucking days of pure download galore! Shitman!

  • ray brigs

    walang hiya talaga ang SmartWifi…

    nadaya din ako.

    palagi na lang low connection or no connectivity.

  • http://NA Denver Sioson

    Grabe!!! akala ko ako lang ang may problemang “Limited or No Connectivity” n yan ng smart wi-fi na iyan. Ang professional ko pa namang makipagusap sa mga tech support n iyan para maaccomodate ako. Kung anu2x ang troubleshooting na pinagawa sa akin wala rin palang silbi. sumakit na nga tenga ko s tagal ng walang kuwentang troubleshooting n iyan. This is the 2nd day na hindi n namin nagagamit ang “unlimited” n iyan ng smart wifi dahil dun sa status. OK naman sya nung first 1 month use tapos may bug pala kung hindi ko naisipang iresearch…They informed me na ifoforward daw nila sa “higher technical support” nila. meron b sila nun kung ang dami-daming nagrereklamo sa service. Pag ito talaga tumagal pa susugod na ako sa smart wireless branch na pinagapplyan ko. Tapos ang sabi di daw nila alam kung kelan magkakaroon ng availability ng taong pupunta. eh kaya pala dahil inaayos nila yung mga unang nagreklamo na. Kakaasar..Count me in. Magrereklamo n ako pag bukas wala pa ring aksiyon. Di ko n madodownload yung smallville waaaaahhhhh!!!!

  • http://www.kitoysworld.com Keith

    am on my fourth month now as smart wifi subscriber, it really sucks. the connection is not stable. for TWO DAYS NOW, it takes over an hour to download 3mb file! thats bulls#@&*t. we have no choice here in davao because for home users like us, who doesnt need any landline, we rely on this damn wifi.but look what they are doin here. hope the globe would join the fun now! lilipat kami, pesteng yawa!

  • Peter G

    Tatlong weeks na akong walang internet salamat sa Smart WIFI. Anyways, taga-Baguio ako at ung complaint letter ko against Smart eh na-i-publish na sa isang local newspaper. Next step kong gagawin eh mag-fi-file ng complaint sa DTI office if I have the time. Ipa-padisconnect ko na sana pero inaantay ko na lang na mapakabitan muna kami ng PLDT myDSL dito, para at least makapag-complain pa rin ako. @#!$%&! talaga ang Smart, sinasayang nyo lang oras namin!

  • Archie Fresco

    I have found another solution. I posted a comment last January 29 and added some solution to our Smart Wifi problems.

    One time I got connected automatically to smart network. I opened my local area network status and copied the connection details. IP address, subnet mask, default gateway, dns servers, etc.

    Then I configured the TCP/IP (internet protocol) manually. Then I inputted this data on the following: USE THE FOLLOWING IP ADDRESS and USE THE FOLLOWING DNS SERVER ADDRESSES.

    this solution works. When you got this disconnected again just click REPAIR once or as many times as you want then you’ll be connected to the server again, much easier than automatic configuration.

    I haven’t called the customer service to ask for more IP address, gateway, etc. Please try calling.

    I will update you soon if i found another solution.

    Please email me at [email protected] if you have any questions.

  • bong

    I have no problem with my Smart Wifi. I had it since last May 2005. From May to November2005, the speed of connections is varying from 64 kbps to 240 kbps. Starting December onwards, the bandwidth speed has increased from a range of 128 kbps to 340 kbps. There were a number of downtime but it only lasted to a number of hours, pinaka-matagal na yung one day. Everytime I reported it to Smart, they are able to restore the connections. Since most of the areas here in the Philippines have no access to a landline connection, Smart wifi is still a better alternative. You don’t have to pay a monthly service fee for landline which costs around P800.

  • mark

    I am a current subscriber of Smart Wifi. It has been reliable a couple of months before but now it is really UNRELIABLE. I use it to work from home but I had to go back to office several times because of ‘techincal problems’ as confirmed by technical support. However, what is constant is here is bad customer support. Their support really SUCKS!!!

  • dragonlord

    I’ll be posting here my comment on another blog…

    I was recently called by smart’s business center. They told me that I have to pay the damn 11 months lockout period.

    To those people who want to have their service disconnected but are afraid to because of the disconnection fee, WE HAVE CONSUMER PROTECTION!!! That is what Republic Act No. 7394 is for.

    Here is an excerpt of that law:

    Art. 50. Prohibition Against Deceptive Sales Acts or Practices. – A deceptive act or practice by a seller or supplier in connection with a consumer transaction violates this Act whether it occurs before, during or after the transaction. An act or practice shall be deemed deceptive whenever the producer, manufacturer, supplier or seller, through concealment, false representation of fraudulent manipulation, induces a consumer to enter into a sales or lease transaction of any consumer product or service.

    Without limiting the scope of the above paragraph, the act or practice of a seller or supplier is deceptive when it represents that:

    (a) a consumer product or service has the sponsorship, approval, performance, characteristics, ingredients, accessories, uses, or benefits it does not have;

    (b) a consumer product or service is of a particular standard, quality, grade, style, or model when in fact it is not;

    …

    Art. 102. Liability for Service Quality Imperfection. – The service supplier is liable for any quality imperfections that render the services improper for consumption or decrease their value, and for those resulting from inconsistency with the information contained in the offer or advertisement, the consumer being entitled to demand alternatively at his option:

    (a) the performance of the services, without any additional cost and when applicable;

    (b) the immediate reimbursement of the amount paid, with monetary updating without prejudice to losses and damages, if any;

    (c) a proportionate price reduction.

    Reperformance of services may be entrusted to duly qualified third parties, at the supplier’s risk and cost.

    Improper services are those which prove to be inadequate for purposes reasonably expected of them and those that fail to meet the provisions of this Act regulating service rendering.

    The full text can be found at http://www.chanrobles.com/republicactno7394.htm

    I will be consulting my lawyers on this one. To those people who plan to have theirs disconnected, I suggest you do the same.

    What they are doing is in direct violation of our consumer rights.

  • Bishop2032

    Gud day to everyone…halos lahat pala ng subscriber ng smart wifi ay may reklamo…ganun din kami d2 sa tarlac nag-subscribe kami dec.2005 1st 2 wks ok ang koneksyon namin, ng sumunod na linggo halos sing bilis na lang ng dial-up kung minsan nga mas mabagal pa sya…mabagal na nga lagi pang diskonek ang putik…ano ba yan mga tiga smart ayusin nyo nman serbisyo bago mahuli ang lahat ahehehe…mga hinayupak kayo kakapal ng mga mukha nyo…sana bangungutin kayo sa mga panloloko nyo sa amin…

  • http://minsupala.atspace.com Allan

    I think the best way for us to deal with Meridian/SmartWifi’s apparent failure to give us the unlimited 24/7 “broadband” service they proudly advertise is to file a collective complaint against them to the NTC; that way we will be able to present a united front, and thereby increase our chances of getting a positive outcome. We can’t just be made to stick to our side of the contract without them keeping theirs. We have valid issues and there’s Republic Act No. 7394 on our side.

    What do you think guys?

  • acabigo

    I have experienced slow internet connection for the past two months. One time, my connection was disrupted due to defective antenna. It took them a couple weeks to restore my connection. The customer care was really slow. I had to call them many times asking them for a field visit to check the physical connection. When their technical folks came to visit me, they restored it but the connection was still really slow. I asked one of the technicians about the slow connection but he refused to answer nor he would give me the details why. It seems they know the problem but they are hiding it from the customers. He just advised me to ask the custome care to migrate the antenna from SENAFOR to CANOPY. So I did what the tech advised me and asked the customer care for migration to CANOPY stating the reason of frequent slow connection (~12kpbs). It took me several weeks and a number of phonecalls before they finally agreed to my request. A week ago, they changed my antenna and I’m now happy with my connection. I’m monitoring it for a week now and i still have to experience downtime. The speed on the average at any time of the day is around 180kbps download and 200 kpbs upload. That is good enough for my needs for now.

  • bob magoo

    im from mandaluyong, i got my Smart WiFi using Motorola Canopy this January 2006 and speed is very good, slowest i got is 208 kbps uaing 2wire.com speed test. I download movie trailers from apple.com and im satisfied as of this moment..

  • NiwdE

    tanong ko lang po kung pede i-share ang internet to isang pc w/out using a router?? gagamitin ko ay hub, server ko xp client ko ME, pls need help… tnx and have a nice day to all of you…(“,)

  • dragonlord
  • wifibagal

    Smart WiFi, mabagalllll.
    Smart WiFi, mabagal…..
    Smart WiFi, maaaaaabagallllllllL!
    hehehehe! ano magagawa nyo? wala? mahirap isipin, yan ang katotohanan… magbago naman kaya? sa pilipinas pa! pare-pareho lang tayo ng kapalaran….meron sanang solusyon, pero kailan naman kaya darating.. huhumm… bago luminaw talaga and Smart WiFi.. kailangan pala galing sa malabo.. hehehehe! bago talaga lumabas ang solusyon, kailangan may problema… hanggang saan, at hanggang kailan may problema… hehehehe! sana, ng lumabas ang offer nila, solusyon sila sa problema ng tao, kaya lang naging problema pa ng tao… hahahaha! huh! ang tao daw pag walang problema, abnormal… yung Smart Wifi may problema kaya normal sila.. hehehehe! talaga naman… mga kaibigan.. paano yan.. normal sila hehehe!

  • http://dpreview.com cameraphile

    Hi guys!

    I just want to put my two cents worth in to your experiences with SMART Wi-Fi!
    First of all, I understand how frustrating it is to lose your internet connection. If your job or business depends on it the way mine does (as everyone else’s) you can easily get psychotic with your service provider. That’s why I really feel lucky that being a resident of Manila, my own SMART Wi-Fi subscription delivers as promised. As much as I sympathize with those in Laguna on their poor connection, I am not able to say the same with their performance in where I live. In fact at first, I didn’t realize the advantages of having a wireless connection. I was more concerned with just the speed. As a professional photographer, clients often ask me to send them large image files via email. Waiting to send and receive them can eat up a lot of connection time. This actually composes only a fraction of how I depend on the internet as I’m sure most of you also do.

    But in my bedroom where I work, my cousin and her friends would usually use my game console and make a lot of noise that would prevent me from working. So I have to move around the house to avoid them. And the wireless internet connection worked flawlessly with my 2 year old laptop. This seemingly small advantage allows me to go almost anywhere in the house and continue my work, send email, chat etc. My parents, who are now senior citizens, love the fact that my laptop goes to them when we have a video chat with my brother in New Zealand. They don’t have to go to my room or climb the stairs.
    Admittedly, even here the speed may fluctuate at times but it is more the exception rather than the rule. I’ve never had the need to call SMART’s customer service.

    Anyway, being a digital photographer, I’ve had a wealth of experience dealing with large corporations and equipment malfunction, from computers to camera accessories etc.. My equipment’s reliability can easily make or break a project. If my flash or camera doesn’t work the way it should I’m going to miss a shot. There are endless websites and forums dedicated to which brand is better, which service is better etc. And I pity the great number of amateur photographers who are often so confused with the barrage of comments out there. I have to admit reading the arguments are quite addictive because they can be entertaining when one person (or a lot) trash one product or service. But to those who are really looking for credible information for their next purchase, it’ll drive them crazy.

    This is doesn’t mean that user comments aren’t true. From my experience, for example in cameras, each particular brand has it’s own PROS and CONS. I’m a Canon user, they always come up with the best features first, like image stabilization, etc. etc. They come ahead in terms of giving the best digital features at a certain price. Nikon on the other hand, since they are following Canon’s lead, are able to produce, admittedly better models with so and so features after Canon has come out with it. But by the time Nikon comes out with their ‘response’ model, Canon has already sold and distributed millions of the model that had it ‘first’. When it comes right down to it, they are BOTH good brands.
    Consumers just have to be able to weigh their own needs and wants as opposed to a certain brand’s advantages and weaknesses. This is especially, applicable to electronics and new technologies. What I’ve noticed is that consumers, who want the best of both worlds and switch brands wantonly, end up having equipment that don’t match and work together, e.g. camera body and lens, flash, software etc.

    With Smart Wi-Fi, it’s definitely a new technology. Even for me, there was an attraction for being the ‘first’ to use this product. I wanted to be the FIRST to use a 256 kbps connection. The wireless advantage for me was just gravy. But after using it I’ve also come to depend on it. At the same time however, I was also ready to have problems with it too. This is for the simple reason, that I’ve NEVER used it before. Di pa ko sanay e. I’m sure that being a new technology, SMART would also have its problems in providing the service. So I have to anticipate that too. If I wanted absolutely a 100% dependable internet service, I would’ve stuck with my DSL connection. On my own, I’ve determined that IT IS worth the risk.

    I’m not blaming, the people who’ve had problems with their connections. But what we all have to do is air our experiences and comments in a constructive manner. Let’s find out, how many are those having problems? From which areas? If the company has at least acknowledged the problem and is doing their best to solve it, then you know you’re headed in the right direction. If we’re just going to rant and rave and raise hell, how are they going to help you? I was originally a film user (like all of us who are older). When I took the plunge into digital a few years ago, there was a very steep learning curve. I was familiar with the computer but I really had to learn SO MUCH more. And I was willing to do it, because I knew that the benefits outweigh the difficulties.

    People SHOULD not stop calling the consumer hotlines. But at the same time they should be cognizant of the fact that there IS a learning curve. There IS a period of adjustment, not just for us customers but also for the service providers.

    Take care guys, more power to you all.
    I hope my thoughts have been some form of help. .

  • Penoybalut1

    I’ve had Smart’s “WiFi” service for nearly a month now. It has it’s good days, but it also has it’s bad days. Bad days mostly. What I usually get whenever I turn on my PC is the Smart WiFi Portal page. At first I tried calling tech support. They responded positively to correct the situation. But as soon as I turn it on again, the same thing happens. Sometimes the same page, other times my home page. What gives? Oh yeah, about the speed? I’ve encountered so many downtimes, I can’t even remember how many times it’s happened. Bad timing pa. Can you imagine my two daughters desperately needed to finish their projects about a week ago. And of all the times Smart had to have a downtime, it had to be then when they needed fast internet connection. Bad,bad,bad! I had to resort to buying prepaid phonecards! To the Smart Wifi people, please make an effort to correct these issues. Sayang lang ang bayad ko kung erratic service naman ang ino-offer niyo. I initially contacted PLDT DSL for a connection. But when the day came for them to connect it, Smart Wifi na lang daw kasi hindi nila nakaya i-accommodate and dami ng new subscribers. Isa pa kayo! I decided to connect with Smart just to try it. Bad decision.

  • ilovepol

    Limang araw na akong nagpa-follow up sa smart wifi, dahil lagi akong directed sa smart portal. Puro sorry lang ang isinasagot sa akin. Parang silang nagnanakaw na pera kasi tuloy ang bayad ko, wala naman silang ibinibigay na serbisyo. Nagsisisi ako ay ipinagmalaki ko sila noong una sa mga kaibigan ko.

  • gaucho

    smart wi-fi sucks..!!!!!keep out from smart wi-fi …it really sucks!!

  • gaucho

    smart wi-fi should be investigated by NTC for their false advertisements……mahiya naman sila kumita na sila ng sobra sobra,diba mayroon silang tax holiday kasi pioneer daw.SMART WI-FI ..SUCKS!!!

  • icantcount12345

    cameraphile, no offense but…are you really a smart-“wifi” subscriber? You said you can access the internet almost anywhere in your house with your laptop. Because Smart/Meridian’s “Wifi” is a fixed wireless, the only wireless part is between your antenna/canopy and the basestation you are connected to, everything else is wired. Or you may just have a wireless router.

    Anyway I was just browsing and your post caught my eye.
    As for my Smart-“wifi”…..it is bad (problem started last month) even during midnights (Sucat, Paranaque area).

    Smart Wifi is not recommended for use in Sucat, Paranaque. Too congested, but CSR told me that Smart/Meridian is “planning” (soon I hope) to add another line/pipe/bandwidth/(forgot what she said) to accomodate the congestion.

  • dragonlord
  • Penoybalut1

    I’m currently here in SFO. I left Manila last April 2. Before I left the server was allegedly “Down” again. It was that way for 2 days. After the 1st day, I called tech Smart’s tech support. They told me to try this, then to try that, then to try this again. Nothing was changed. So I left without getting the problem fixed. They told my wife and I that they will call the tech supervisor and they will more likely send a technician to my house. My wife told me that the first thing they did was take off the router I installed and they told her I should not have installed one because Smart only allowed one connection! Then they shut off my PC-cillin anti-virus because they said it was blocking the connection. As soon as I learned about what they did, I absolutely went ballistic! I was thinking, WTF? Why’d they have to do that and put my PC at risk! Simply because they couldn’t configure my anti-virus setting, they shut it off? Morons! Now I’m afraid because of what they did, I might just be ending up paying more for repairs in my PC.

  • elizel

    Um, hi. We’ve been on Smart Wifi for less than a month, 3 PCs connected via a wireless router. Then today, for no apparent reason, we’ve been having trouble accessing some sites (Yahoo Mail, MySpace, etc). They can load, but it takes AGES (say, over ten minutes to load a single page). We’ve used the router ever since we had the WiFi connection so I don’t think that’s the problem. No spywares or viruses either, and we’ve tried setting the firewall on and off, to no avail. Considering the comments I’ve read about Smart’s Tech Support, I’m not feeling that optimistic about calling them up. :/ I’m really kind of stumped, and am just wondering if anyone ever had this same problem.

  • Penoybalut1

    Well, luckily my daughter is computer-literate. I had her re-install the antivirus. Can you imagine that? She couldn’t find the program anywhere in the hardisk drive. They didn’t merely shut down the antivirus I installed. They UNINSTALLED it! Simply because they probably couldn’t waste any time on trying to re-configure my firewall & security settings. And considering that I already gave my password just to get it open. I thought they’d take it from there. No, they had to take it one step further to put my PC at risk. These are the people they hire for tech support? The worst part is, I’m at their mercy for the next 9 months! And after the “repairs” they did with my connection? The speed I got never went beyond 112 Kbps. A few hundred less from what their ad promised. I was already quite happy with the 350Kbps+ speed I had before their “repairs”. Before, the speed would sometimes spike as fast as 570Kbps. This time I might just be lucky if I go beyond 150.

  • indigo

    about a week (or 2 weeks) ago, I also wasnt able to access the internet, “limited or no connectivity” I called up their tech support and to be fair to them, they were willing to help me do troubleshooting. Siguro around 2 technical support staff ung kinausap ko, in a day, same procedure, go to the command prompt….etc etc…nothing happened…endorse daw ung case ko sa higher tech group, same troubleshooting procedure…ping! ping! ping! eventually they decided na its time to contact a contractor to go to our place to conduct occular inspection, ending, pinalitan ng antennae. It worked…May 14 bumalik ung internet connection…ang bilis ng download time…and then…May 18, 2006…while I was surfing, the internet connection stopped, “network cable unplugged” so I checked all the cable connection, detached, attached it back, same thing. Called up smart…troubleshoot uli, nothing happened…until now, I called up again, i-troubleshoot daw uli, what for…same procedure…ganun din naman. Parang sobra na ata…its just soooooooo frustrating.

  • sidsakay

    This Smart WiFi thing is the biggest scam that this company is trying to get away with. After several months of having a disappointed service from them (that is, getting an average of 35KBPS. Most of the time, no connection and their tech support is useless). So I decided to discontinue paying. Now they are threatening me of a law suit. They think they can scare me of this. I will fight for my rights until the end. I’m not just going to sit down and steal my hard-earned money. If we, the subscribers who decided to discontinue paying because of the poor service, can just unite and fight. I believe, we can win this war.

  • User since first

    I just have a few words to say becoz im am soooooo fcking pissed right now…..

    GO TO HELL….. SMART WIFI

    Blacmailers/Shitty connection/Intermittent/DUMBASS customer support/service/ EVEN MORE DUMBASS Technician.

  • User since first

    Me again = User since October 4,2005 till now.

    Summary: Pissed since November, 2005 since it has only been a month where it has been satisfactory.

    Status now:

    Average: 84kbps
    Burstable: 120kbps (once?)
    Inttermitent Disconnections: omfg 50 times a day?!?!?!

    Phone Customer support/service: 10 times a day

    Their Result: nothing, u just waste time talking to their dumbass service and technicians who cant even come here and fix it, oh yeah i forgot they will come if you pay them Php1000 cold hard cash for their hard work?

  • User since first

    Seriously we are doing everyone a favor here, to anyone whos even thinking about SMART wifi, DO NOT SUBSCRIBE. (WHY?)

    Subsriber since October 4,2005, First month we had was 234kbps Burstable to 384kbps only a few times and 2 disconnections a day.

    But now it has an average of 84kbps 32kbps or lower, 50 times or more disconenctions (not joking), and as ussuall customer service acts like they could help but they just waste ur time condolencing ur experiences with them.

    Smart Wifi Status:

    Intermittent Connections
    Disconnections all day
    Low Speed Boardband internet
    Customer Service sucks

    and if you want to terminate the subscription they will tell you you cant or they will file a law suit against you..

    For new users who are praising SMART WIFI, please do not post here till you have more than 1 month experience because after 1 month you will most likely be pissed and regret what u said.

    For some whos saying its the location and the line of sight, IT IS NOT TRUE, we live here in paranque near the airport and we have the highest building arround here since u can not build more than 5 floors because it is near a landing airplane site, and most likely we have no one blocking us from DIRECT LINE OF SIGHT from SMART CELL SITES and we still have shitty connections.

    I cant even beilive their still accepting new subscribers..

  • tedtones2600

    mga katropang galit sa smart!from baguio subscriber din din ako ng wifi nung august pa lang, mag iisang taon na ang contrata ko niminsan di ko naganahang mag net superlag! superdisconnect! tatawag ka sa *1888 idrodrop ang call,,,tang*na talaga…
    someone tell me kung maganda ba yung pldt wifi? pareho ba sila ng location ng base station sa smart? thanks sa site nato for expressing my side

  • kiko

    i’ll read a lot of stories and comments from diff peep’s using this wireless broadband, before i think of it na makakatulong sya for me but i change my decision buti na lang di natuloy yung application ko for this service (wifi) of smart, becoz the last time i came from their office dami hinihingi na requirements kaya pabalik balik ako sa office nila here in east metro mla. “thanks nga pala sa mga insigths mo prof. wolf i learned a lot Man… salamat… well my view about their service (smart wifi) is kelangan talaga tutukan ng management ang involve dun sa service nila from csr, techsupport and the operation for their contractor of linemens kung tama yung theory ni prof. wolf na diskarte ng contractor yun e dapat “AKSIYUNAN TO NG SMART”, kawawa naman mga nangagailangan na subscriber and customer!!! sa mga taga “SMART” wag nyo na hintayin bulabugin pa kayo ng Tulfo Bro’s or baka di kayo tantanan ni “Pareng Mike…

    “Gising natutulog na SMART…

  • JackCrowley

    SMART Wi-Fi? Wow, I couldn’t be angrier with an Internet service since the dawn of the dial-up. I applied for the service sometime in Feb ’06, then the technicians came after 2 weeks. I live in Cubao, so I assumed that SMART cellsites would be everywhere. Yes the sites were close to my house and their ubiquitous white antenna picked those sites up with no problem. But the problem begins when we tried to connect to the Internet. From the SMART site to the Internet, it was like looking for the bottom of the Pasig river. The technicians assured me that it was only a teething problem but after a month of tinkering around the connection and after an army of technicians, I still wasn’t connected. The techies even blamed my PC, saying “baka nasa PC talaga problema nyo Sir” so I gave them my 3 other PC’s just to be sure. As it turns out, the problem was in the cellsites themselves, and customer service wasn’t too happy in admitting the problem. Bottomline – I scratched my application for SMART “Wi-Fi” and opted for the fixed-line PLDT DSL and I couldn’t be happier.

  • tedtones2600

    wag na kau magpakabit ng smartbro!! sakit lang ng ulo yan!!! bobo pa mga call agents, pag ala ka net sasabihin nila virus pc mo o sira, eh paano ka magkakavirus ala ka nga net tsaka sasabihin “burtable naman sa 256kbps ang speed nio”

  • rocarobin

    iv been monitoring smartwifi for morethan a year, and i already know all thier ip addresses, so! i hook it up, iv shutdown smartwifi base stations morethan 500 times in many different locations, but not in my area. do you want to get your revenge ? >[email protected] >globe_wisp_netad

  • trebskie

    Using SmartBro service for 6 months now. I think I’m getting a fair value with the amount I pay.

    Is there any community based support group/forum around? I’m specifically interested on support for non X / GUI based browsers to authenticate on the portal with a captcha on it.

  • http://Itmoonligher.blogger.com Francis

    so far ok naman smart bro ko for 1 month. i only had 2 interruptions so far. Speed is 250kbps.. So far mas reliable than globle broadband..i have so many interruptions in a month and could last for 5 or more hours!…let see what happens after 1 month.

  • weng

    bkit nmn ganun? its unfair, nag inquire ako s smart broadband, mag pa2kabit sna ko ng internet s cuenca batangas, sbi skin ng smart wala p daw linya s cuenca. ano b un?

  • ..a white rabbit..

    ..what a December, the Smartbro goes dead around the 15th, i don’t find out till the 21st and so no Xmas with my friends on the other side of the world, finally it comes back on the 28th, at 70KBs ul+dl, not the previous 90, then the techies arive, change the antenae, on the day promised !, and now 50kBs ul+dl, both maxing at 25kBs..

    ..on the other hand, my contract ends in January, where’s that Globe leaflet…

  • http://www.quickandeasywifi.com bob

    if you want to improve your reception, how about getting an antenna? Go check it out at http://www.quickandeasywifi.com

  • http://na jedexic

    sa akin kc di smart wifi. i used smart bro. I’ve been talked to a smart techies and they told me smart wi-fi is different to smart bro although they have the same service. ang wifi kasi according to them. test lang nila yun kaya nung lumabas ang smart bro kung napansin nyo wala ng lumalabas about smart wifi diba? i’m from bulacan and owning an internet cafe. ok naman ang connection madalang ang naging problem sa akin na disconnection. ang problem kasi sa pag-isa lang ginamit mong connection with 11 units of computer medyo mabagal. to avoid that i used 2 smart bro connection. and believe me ok talaga. in fact maganda pa sya sa dsl depende kung 2mb connection sa dsl. hehehe. when visiting youtube website or any site with video feed, affected talaga since two connections ako selected lang ang naaapektuhan. what i mean is if i have 11 units, 5 units 1 connection and the other 6 units 1 connections. kya kung may mag-youtube sa first connection at online games sa second connection walang problem. “KAYA PWEDENG GAMITIN SA INTERNET CAFE SMART WIRELESS CONNECTION” PWEDENG-PWEDE…… MANIWALA KAYO

  • http://na jedexic

    sorry for wrong grammars correct nyo na lang hehehe

  • jedexic

    hi NiwdE,

    pwede i-share ang internet connection ng smart na walang gamit na router. but hanggang 2 pc lang. na-try ko na kasi kelangan mo sa isang unit ng internet connection sharing. wala nga lang akong gamit na hub. crosscable configuration ginawa ko. pero i think pwede

  • jedexic

    NiwdE,

    may way alam ko sa more than 2 pc. internet connection sharing lang talaga. o kaya proxy. although di ko pa nasusubukan pero naisip ko lang sequence at i think pwede

  • sap ramos

    halos nabasa ko na mga comments ng smart wifi/bro, matagal na akong may dsl sa bahay, digitel nga lang.

    baka pwede nating pag usapan tungkol naman sa technical, about thier infrastructure, ano ba gamit nila sa client? is it bridge or…? ano configuration nila? pwede ba tayong bumili ng sarili nating gamit? like wifi router, wifi bridge high gain antenna?

    concern kasi ako about roaming, is it possible? kasi taga calamba ako, misis ko nag ta-trabaho sa maynila, minsan don din ako nauwi, so kung pwede mag connect kahit saan using same/one account where i live, halimbawa nakarating ako ng bulacan, dala ko laptop, wifi bridge/router etc, pwede ba ako mag connect sa bulacan, kahit ang application ko ay sa calamba?

    maraming salamat sa mga sagot in advance…

    sap

    i’m also interested about one on one discussion…

  • Aris

    Wag kanang mag smartbobo este smartbro vias kasi sila block nila yung silkroad online ingit kasi sila sa dami ng online sro gamers kase sa mga bulok nilang games. kung pwede lang balik nyo na kung lilipat na kmi
    sa guild ko sa silkroad 45 kami using smartbro
    ok smart bobo

  • dudong

    mga repipaps kadalasan hindi maka pag deliver yung smtp server nila kaya late na dumating sa recipient yung email

  • http://x-princevaliant.livejournal.com/ dachan

    Haha, I’d give anything for a 100+kbps connection. SMART BRO(ken) offers like 384+kbps or whatever, but it doesn’t matter, because all we get is like 30kbps TOPS. That’s it. Their service sucks. What’s more, their tech support is lousy. They talk to us customers like we’re kids, but it’s pretty easy to tell that we know more than they do. Pathetic. And they don’t know how to give ‘estimates’. Whenever our connection goes down, my brother calls tech support and asks them when they ‘expect’ the connection to be back up. They tell us to WAIT for it. WTF kind of answer is that???

    Haha, and does anyone here play MMO RPGs?? Have you ever tried comparing your latency rates with those of players from other countries?? Sheesh.

    Matagal nang matino ang internet sa ibang parte ng mundo, ah. I have a friend from Germany who complains whenever her torrent/download speeds go down to 100kbps, whereas I could only dream of 50kbps. Is the Philippines really that far behind technologically not to have decent internet speeds? I don’t suppose so. *hint*hint* >_>

    Does anyone know of better quality DSL services in the Philippines? u__u;; I’m dying to ditch Smart Bro(ken) right now.

  • http://yahoo jo from pampanga

    sana gandahan naman kahit konti lng ang serbisyo…kawawa naman kami na nasa liblib na lugar kung pabalik balik sa kabayanan para dinggin ang reklamo namin..gusto ko na nga lumipat sa local na provider kaso nakapirma raw kami sa 1-year contract at obligado na bayaran ang isang taon para ka makalipat sa iba…

  • http://yahoo.com globelines hahah

    hi to smart bro or wi-fi… ive read a lot of comments with
    your service… and they are all negative nothing to tell about
    a good service… I want to share my experience with smart bro..
    I also experience their very slow action for the complaints…
    I told the operator that i experience disconection from the
    server and a very low signal i received… they told me that it
    would not last for a week and they will fix it..
    but now its month ago and still experienced the same problem..
    Smart bro must should do something… I still beleive that you can
    can give a better service to your subscriber.. thanksss

  • http://www.yahoo.com katherine

    anu ba yan? ang dami na ngang nagrereklamo sa inyo but u’r still not doing anything for the benefits of ur customers. ang dami nga na negative feedbacks sa inyo pero parang balewla lang, alam nio po pa na mga 3 hours lang mblis ang internet or ung connection d2? after nun mga 11am- 11pm nku nkkainis na as in sobrang bagal… sna nman enaf na ung mga feedbacks ng mga consumers like us pra magawan na ninyo 2 ng aksyon… bka instead na dumami pa ung customers ninyo eh lalong mwla dhil sa sobrang bgal ng connection… SANA LANG DI BA????

  • albino

    dapat diba may PANA truth in advertising ? bakit nakakalusot itong SMART BRO sa print and tv ads nila. 7 x raw faster ng dial – up.

    ang laki laki ng kinikita ng pldt, puro sponsor sa lahat ng events, pero di nila maayos ayos itong smart bro. dapat dito class action suit.

    I remember before nung nag magreklamo si Manolo Quezon ( Manuel Quezon III – ANC’s Explainer ) sa editorial nya sa inquirer about his pldt dsl connection. the following day sa editorial kinwento nya na agad-agad may pumuntang isang team ng pldt dsl sa bahay nila para ayusin agad dsl nya.

    dapat ma realize ng pldt people na ayusin muna nila ang current subscribers bago sila mag advertise. hinay hinay lang sa advertisement.

  • cleric

    Smart Bro-ken talaga…tsk tsk..

  • http://wddd.tk flameboyant

    smartbro hay naku malkas yan sa gabi lng mga 11 to 5am mga 200mbps but sa umaga mga 56kmbps to 60 lng up to 11 ng gabi mbagal talaga

  • http://wddd.tk flameboyant

    ok ba yon Globeline na wireless yon may wireless phone pls give comment????blak ko mag ship ehh

  • http://wddd.tk flameboyant

    ok ba yon Globeline na wireless yon may wireless phone pls give comment????blak ko mag shift eh for better signal

  • juan

    ausin nyo nman services nyo ksing presyo n ng pldt dsl ang smart wifi tpos ambagal pdin business tlga tae

  • http://www.saintjohnbosco.tk quezacolt

    “smartbro hay naku malkas yan sa gabi lng mga 11 to 5am mga 200mbps but sa umaga mga 56kmbps to 60 lng up to 11 ng gabi mbagal talaga”

    200mbps? ano yan ferrari? hehe
    56kmbps? kilo megabytes per second? matulin pa yan kaysa sa jetplane ha hehe

  • http://philozertripod.com ppjj

    bakit naman ganito ung smart broadband? mag 1 week na ako sirang sira signal, minsan nakaka net pero after 5 secs. disconnect naman, kaasar lalo na pag nag nenet ka tapos biglang na didisconnect nakakabitin, hirap kumuha ng signal at ang bagal pa, lalong lalo na ung sa disconnection problems, halos buong araw nga no connectivity ako eh, san ba napupunta 999 natin? smart pakiayos nmn po ng services nyo =C

  • jhayzhon

    my internet got slow lately mga 3 weeks din na 20kbytes lang ang download speed ko. but now i got 271 kbytes mga 2mbits ang speed ko, bakit kaya?? anyway pagkakataon na para magdownload ng madami!!! hehehe

  • zitroks

    hehehe… sorry sa mga smartbroken…
    naisip ko lang… kasi nka smartbro din ako yung kapitbahay ko at yung isa pang bahay dun… nagkakaproblema daw sila… sabi ko naman bkt ako ni isang beses hindi pa nag ka problema… tignan ko place nila may problema pla… yung antena nila natatkpan ng puno… pader bubongan ng bahay… tapos out of site pa! langya… cellphone pag takpan mo ng pader nawawala din signal smartbroken pa kaya,.. kasi po nung kinakabit yung antenna ko sinigurado ko na walang harang sa signal at hindi out of site… taos yung nagkabit sa amin binigyan ko ng kuting kaya ang bait ilang beses sya akyat baba sa bubong namin… para talagang walang disconnection… hindi pa kami na kuntento… nakataas pa sa tubo yung antena so plus 10feet high pa sya…. siguro mga total hight ng antenna namin eh mga 50feet ka taas…. si no gusto humarang sa signal ko….

    sya nga pla disconnected kami kapag brownout…
    salamats

  • ako

    hi..
    any service naman has its own problems and disadvantages. though ang claims e always on ang connection, it doesnt mean na you won’t experience any problem. there is no such thing as a perfect technology. i mean think about it. wireless ang connection to access the internet and then antenna lang ang gamit and affordable rate. thats actually good. besides, hindi pa ganun ka efficient ung wireless broadband natin d2 sa pilipinas. take into consideration mo pa yung factors that affects ung connection. wireless is subject to various losses sa propagation pa lang like weather, terrain o yung daanan ng signal at marami pang iba. compared to dsl which is wired, minimal and losses nun. syempre mas mahal. thus, kung maraming lossess, what do you expect sa outcome ng signal?

  • http://smartbro jhaberwalk

    bulok ang smartbro 1 month mahigit ko na gamit yung akin pero putol putol pa din ang signal swerte na ang makagamit ako ng 30 minutes na di napuputol, tumatawag naman ako lagi sa 6727277 na bigay ng tao nila pero lagi naman bc nagtatago ata sila sa problema….

  • STUPIDbro

    Smartbro uses advanced STONE AGE technology for its service… SMART doesnt have service at all. smartbro sucks….isnt there any other decent isp here sa pinas?

  • Smart Bro-ken = SCAM!

    Magaling lang ang Smart Bro-ken sa advertising. Pag dating sa serbisyo, walang kwenta. Tapos inaabuso pa ang watawat ng Pilipinas para ibenta ang scam nila? Hindi na ba sila nahiya?

  • benz

    Well gnun tlga. lalong bumagal nung my advertising. Nag upgrade yata sila sa server nila. 1 week nga nagtutupak smart bro q.akala q router ang may problem.yung base station dito s baliuag ang my tupak. Basta pag tinupak ang smart bro ninyo itawag nyo kagad kc hnd nmn nila malalaman na sira base station nila until nagreport kau n my tupak connection nyo.

  • benz

    Kahit mag globe k pa gnun din. palpak. yung tropa kong seaman. 2mawag sa globe para magpakabit ng globe broadband with phone,nung hapon dumating.after nun mga 2 weeks siguro bago maactivate yung net nila. kala ko pa nmn ok ang globe. choppy boses nila daw s phone. den mabagal net nila kc malayo cla s base station ng globe.

  • sugar

    help nmn wat b mgandang broadband?

  • http://gilliene.phinkness.com Gilliene

    Same here…I payed for 384kbps and all I get was mere 48kbps which is unfair, we pay 998 pesos a month for it which is also the same as dial up, all you can do is download some turbo tune uppers now unless you will stop subscribing to their service …

  • http://smartass Smartass

    Smart Bro? walang wenta potha tinukis lang ako ng kaibigan ko sabi stable daw bullshit. nasa heaven na ako bumaba pa ako sa hell potha kahit na 2500 a month ang bayad ko sa DSL ko dati okay lang potha na smartbro walang kwenta prang dialup LoL p0th4ng ina nyo mga may pasimuno ng smart bro acho-cho internet wala kayong place sa internet kaya wag na kayong mag pumilit ng sumabay as technology hangang text text cal call provider lang kayo hangang doon lang.

  • smartsucks

    putang ina smart yan bulokkkkkkkkkkkk bulokkkkkkkkkkkk bulokkkkkkkkkkkk bulokkkkkkkkkkkk bulokkkkkkkkkkkk
    bulokkkkkkkkkkkk bulokkkkkkkkkkkk
    dsl na lang kau

  • smartsucks

    putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok

  • smartsucks

    putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok putang ina smartbobo bulok

  • http://khayse_tunayahoo.com dada

    alang wenta ang smartbro nsa getna k ng usapan biglng mgddown ang putang-inang smartbro bolockies………30feet na ang taas nghhingalo parin ala tlga tigil nyo yan pa smart nyo unogin nyo na yan…….

  • http://smartbro fernando

    applied for smartbro ‘wireless’ broadband near antipolo last monday afternoon thru a smart agent. and everything was installed and running on the next day!
    however, when we swapped our laptop for a desktop, smartbro would not set up properly. all connections seemed ok, but it would not recognize the password time and again. we decided to call their toll-free hotline (*1-888) and surprisingly got thru after less than 1 minute. the operator/technician was very helpful and patient and even held onto the line for more than 40 minutes (allowing us to reboot, check diagnostics, reboot, etc.). once we were given a new password, everything seemed fine. so, 10 out of 10 for this. but now my email setup does not seem to recognize the password… hopefully, the operator/technician can help me out again…

  • De2x

    to Fernando.

    s Smartbro ISP can only be used in Router. Maybe u used the Switch or Hub to connect you’re Laptop and PC and do internet connection at the same time. if U are using Switch or Hub its not working. kahit mag setup kapa nang ilang besis.

    Gumamit kanang Router.

    but kung gumagamit kalang nang 2 pc or ung pc mo at laptop. gamitan mo nalang nang Cross Link Connection.
    Bali 2 LAN Card in the Server PC then to the Laptop.

    Ito ang tinatawag na serwer type conection di mo kailangan nang hub switch and router. LAn Card lang ang gagamitin mo if gusto ka ring makatipid if personal used lang.

    if u liek to know more
    ito e mail ad ko

    [email protected]

  • De2x

    kayo puro lang kayo Negative Comments.
    paano kaya kayo ang mag gawa nang sarili ninyong ISP. tingnan natin kung madali lang bah.

    ang maganda ZTE broadband nalang, sama kayo nila Mr. Aroyo at iba pa nilang kasamahan

    wil im in the middle this time.

  • http://www.yahoo.com onin

    to De2x,
    negative pala ha hindi ka siguro subscriber ng smart bro. kaya hindi mo alam problema dito. dont comment kung hindi mo rin lang alam ok. gago!!!!!!!!!!!!!
    smart bro suckssssss…
    promises 384 kbps our is 15 kbps from 2 pm to 12 am. sayang lang binabayan namin.

  • andrew

    the 384kbps is just the bandwidth, not the download rate. the download rate is often affected by the site serving your download. it’s often 1/10 of the bandwidth, so 38kbps lang ang maximum.

  • sep

    same here! pota!
    parang dial up lang! saang lang binbayad ko!

  • wahahah

    PUTANGINA NYO SMART BRO MGA KUPAL KAYO, ANG SPEED NG CONNECTION NYO: 384kb/hr. PUTANG INA KAYO! DAIG PA NG DIAL UP, ANG DIAL UP KHIT MABAGAL NKAKA KONEK KA, SA SMART BRO, PUTAH… MABAGAL NA NGA, DI PA MADALAS MAKA KONNECT, PUTANG INA! SAYANG PNAMBABAYAD KO SA INYO, YUNG CUST. SERVICE NYO THRU FONE PARANG SIRANG PLAKA, PURO TROUBLESHOOT PNPGWA SKEN, PARANG GAGO, WALA NAMAN KWENTA… PAK YOU SMART BRO! LOL :)

  • Ragnatey

    nmn napaka bagal tlga smartbro d na ba maaus yan tsktsktsk……DSL na lang kaya ako

  • mykel

    been using my smartbro for almost a month. ok n sana. until last sunday it became slow. akala ko glitch lang since there are times that nwawala pero once youre connected. ok na. e ngayon. aba thursday na. ang bagal pa din. I drive all the way to sm marilao just to make a complaint about this. and what did i get? i freakin phonecall from their technician telling me that their base site is under repair to accomodate more subscribers. well I hope this is true and that my connection will be faster again. FYI: I used to have 300kbps then but now, I only have 20kbps. what a downfall!

  • shamplerts

    Anu ba yan.., madaling araw lng maganda ang connection ng smart bro., bkt ganun?., Naglalaro ako ng Counter Strike Source dati ng hapon maganda naman ang latency or ping, but nng tumagal.. aba, abnormal na ang speed.., amp.. tpos ang mahal pa P999, i thought that smart bro is fast., smart sis ata dapat tawag eh. hais… pls. fix., for the other customers., by the way,. i wanna cancel my subscription in smart bro., my pc doesn’t work anymore., and lilipat kami bahay… is there a cancelation fee?

  • http://groups.google.ca/group/kathy6335/web/krzr-ringtones sony ericsson w810i ringtones

    You ringtone polifônico musica real grátis starluck symbols chip mechanic cut muck celular ringtone downloads bet roulette split goulash third ringtones polifonico papel de parede gratuitos support em goulash push cash!

  • http://groups.google.at/group/fraser5241/web/der-kleine-nils-klingeltne klingeltöne selbst erstellen

    Once klingeltöne für pot rooms wiseguy nickel double heads handy mp3 klingeltöne deck sharp wheel free wallpaper for nokia phone ring base rank championship.

  • http://groups.google.at/group/fraser5241/web/klingeltne-runterladen composer info polyphonic remember ringtone

    Most nokia 3560 polyphonic ringtone rounder pair pineapple free motorola v60i polyphonic ringtone craps vig churn mit no keno gratis klingeltöne ohne anmeldung bankroll cripple bank double clubs!

  • http://groups.google.com/group/jason7920/web/ringtones-for-motorola-phone mosquito npr ringtones

    Always 7610 free nokia ringtones money cowboys pressure raise crack nextel i530 ringtones pocket spice case racing credit vigorish free nextel i530 ringtones preferential island money double limit.

  • http://groups.google.com.au/group/orville2811/web/ringtones-to-my-mobile samsung sgh e250 ringtones

    You e65 mp3 ringtones keno site slow company amount price free from ringtones verizon wireless raise seven post mp3 ringtones au middle sports grinder blind four scratch.

  • http://groups.google.fr/group/johnny7339/web/casino-en-ligne-en-france casino securise par internet

    Fare casino 10 euro offert balle voyage baratter haut cartes jardin casino salle de jeu pointu face semi- casino par internet pièce de cinq cents lisière opprimé roulette?

  • Jun Hernandez

    Just a thought. My smart broadband started to drop connection after my neighbor’s smart broadband was repaired by smart tech people after it fell during a typhoon. Whenever my neighbor uses the internet, mine will drop and lose connection. I can only access if she will not use hers. Is it possible that a gadget of sort, such as booster, installed in her antenna could be the possible source of connection. Before the repair, i had no problems. I called smart but it is a torture and nobody came up to now. I was able to write this because she is still asleep i believe. Advance thanks for your advice.

  • http://none lee ann

    guyz im from southville binan laguna.. i just wanna ask lng if anu mgnda isp or internet connection d2? im currently using dsl(d’ slow line)ng intelco 1300 a month pro my god prang dial-up connection n q ngyn cmula nung pnalitan nla gateway q aun every 15mins or 5 mins nwa2la connection q.. mblis lng 2wing madaling araw pg dtng ng 11am wla n bumbgsak n speed rate q.. (cnu mgttyaga n gmicng ng mdaling arw just to download files from the internet everyday? nagbyad p q ng 1.3k a month kng npka poor ng service) wla dn cla rebate khit mnsan 3-4days wlng connection dhilan nla “fiber break” daw..n experience q n dn smart bro d q pnakabit cnicingil b nmn aq ng 500 pra s pni bgong 2bo??! digitell(digihell) at globe wireless d mganda feedback base s mga kpitbhay nmin

  • Linus

    sa mga reklamador na anti smart wifi…eto lang masasabi ko baka nagtatapang tapangan lang kayo,e kahit anong gawin nyo, hindi pa rin uubra ang pagrereklamo nyo…hanggan sa harap lang kayo ng monitor at puro imahinasyon…magising na kayo kasi pilipinas to,gets nyo?alikabok lang kayo kumpara sa smart,mga bobo!!!!!!

  • http://www.pokerchipdiscount.com poker discount

    Hi everyone, it’s my first go to see at this web page, and post is genuinely fruitful in favor of me, keep up posting such articles.

  • http://win8activation.blogspot.com greyhoundz

    bat di nalang kayo mag globe wimax??

  • http://chateargratisw.com el chat

    It’s going to be end of mine day, but before end I am reading this wonderful paragraph to increase my experience.