Smart Communications recently announced that their nationwide mobile phone network overhaul has already been completed. What started in 2011 and had a target completion date of 2013, the program has been fast-tracked in anticipation of increased demand for mobile services, particularly wireless broadband.
9,500 base stations around the country has been upgraded to next-generation facilities that will increase the network’s voice, SMS, and mobile broadband capacity. Each of these new base stations are now easily upgradeable to HSPA+ and LTE when the need arises.
So what’s next for Smart? According to Smart president and CEO Napoleon L. Nazareno, the next phase would be an upgrade in their support systems which will include new billing and customer management systems and also personnel re-training.
“œOur goal is to make simple and easy for our customers to use our unmatched network infrastructure through innovative and flexible service packages and superior customer service,” said Orlando B. Vea, Smart’s chief wireless adviser.[Smart]