Posted by yuga in Mobile, Telecoms | 29 Comments
Sun Cellular 3G: Cheapest Mobile Wireless Broadband
Sun Cellular has come out and announced its entry into the mobile 3G market with its Wireless Broadband offering. An unlimited flat-rate account starts at Php999 a month for speeds up to 400kbps and Php1,999/month for the 1.4Mbps connection.
There’s also a 60-allocation for only Php799 but it’s too close to the Php999 unlimited plan. Sun Cellular Wireless Broadband (mobile broadband) is initially available in areas within Metro Manila.
Hopefully, they’ll be able to roll out the rest of their 3G network within the year.
Since Sun Cellular is the only telco to offer unlimited flat-rate subscription, it has become the de facto cheapest 3G provider in the Philippines. Globe used to offer a flat-rate fee of Php3,000 (there was a promo Php2,000/month too) over its 3G/HSDPA network but reverted back to time-based allocation.
You might want to check out these related posts:
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the cheapest but not the most useful for those who loves bit torrent download.. examine closely the terms and condition before you apply… there’s a lot of restriction when it comes to data usage…
I just got a Sun Broadband Php999/mo package and so far the service has been great. Been consistently getting >350kbps within Metro Manila.
As for the TOS & EULA that the previous commenter mentioned, that goes without saying. But then again, who’s there to monitor & block what each subscriber is downloading? At any rate, I’m just a happy & satisfied customer. 2 enthusiastic thumbs up!
me either, I’m a satisfied costumer. and I’m happy using it.
I also tried accessing their 3G network by changing the settings on my phone, using my old 2G SIM and it works for wap browsing! Dont know about the actual speed, but am ok with it so far. I also heard today they are now offering P10 for 30 min instead of the per KB charge. Hope they offer unlimited soon too
Here’s good news! SUN BROADBAND WIRELESS now offers Unlimited Broadband Internet service for as low as P649/month with speeds of up to 2Mbps. 3 ways to avail of Sun Broadband Wireless:
1) Existing Sun postpaid subscribers add only P649/month to your existing Plan. That’s P150 discount/month on your broadband subscription. This offer is also available to new Sun Postpaid subscribers. Great offer!!!
2) For those who prefer to only get the Sun Broadband Wireless service, pay only P799/month. Just submit your Valid Identification (SSS, Diver’s License, PRC Card, etc), Proof of Billing and Proof of Income (2 months credit card bills, existing internet subscription bill, and postpaid subscription bill of Globe/Smart/Addict can be used as proof of billing and income.) Other bills like Meralco, Manila Water, Cable TV bills, PLDT/Innove/Bayantel bills can also be used depending with the bill amount.
3) EASY BROADBAND!!! Now this is the easiest way to get an Internet Broadband service instantly. Just pay P2,500 as modem fee and P799 for the advance MSF and present your Valid ID with address (driver’s license, company ID with address, etc) If there’s no address on your ID, just submit a billing statement (doesn’t have to be under your name) where Sun can send the bills to.
For any inquiries, you may call 333 on your Sun phone, dial 3953333 using a landline or visit the nearest THE SUN SHOP outlet.
Sun Broadband Wireless is adding more and more 3.5G cellsites in Quezon City, Makati, Mandaluyong, Las Pinas, Paranaque, Bicutan, Pasay, Pasig, San Juan, Marikina, Valenzuela, Caloocan, Malabon, Navotas, Cainta and Antipolo. So this means faster internet service using HSDPA! If you’re using a 3G phone, turn on the UMTS/3G network feature under Network Settings and manually search the network to check if you have Sun Cellular 3G signal at your place. In places not covered by Sun’s 3G service yet like Cebu, Davao, Batangas, Cavite, Laguna, etc there’s the EDGE service that offers about 256kbps, not bad for just P649/month.
This service competes directly versus Globe Visibility, Smart Broadband and PLDT WeRoam that charges at least P1,500/month for unlimited internet.
Hindi lng cheap ang price ng sun wireless broadband, mabilis at reliable pa compared sa globe visibility and smart.
“In places not covered by Sun’s 3G service yet like Cebu, Davao, Batangas, Cavite, Laguna…”
Why is Cebu not covered by the Sun 3G service. It is a metro city after all housing many Sun subscribers.
Im just pissed off. I cant even send MMS. and the EDGE service is nonexistent!
*sighs*
I just spoke with one of the customer service rep there and they said that the 799 no lock-in is not unlimited. It’s the same as smart plug it post paid which you pay monthly and has certain free hours/mins. If you exceed on that you’ll pay P10/30mins. The only unlimited as w/ the csr is the 799 w/ lock-in and the 999. I’m a bit surprised coz I’m supposed to get the no lock-in but hesitated when I learned about it. I’d rather go w/ smart plug it if that’s the case since smart has widest coverage than sun. Any comments?
Jack 799 is unlimited. HOWEVER! beware as of February 2009 they adopted a FAIR USAGE POLICY which will limit your download speed to 5kbps YES!!! its 5kbps not 2Mbps!!! Im in QC and the signal here is very good however because of this policy your Broadband speed will be useless! Sun operators are you hearing me? USELESS!!!
Sana Magkaroon na nga nyan dito sa Cebu. Buong barangay kaming siguradong bibili sa broadband na yan! nakaka panghinayang namanY_Y pls. send me updates if meron na dito sa cebu huh? thanks
Share your SBW in many computers? in just 84 pesos..
Just email me @ (joshua_erese11@yahoo.com)
Sna mgkarun na sa dagupan! Me0n n b? At sna taasan nli ung speed ng unlimited plan.
Elow.Im loOKing 4 interesteD Buyer ng smartbro pREPAid. 1600pesos n lng po. Pwd rin swap ng sun broadBand wirelesS pREPAid. Nalaman q xe my mlapt n site ng sun d2 smen. Kea i dEcidEd n mgpalit. Bgo p po ung smartbro q. June11 q xa npurchase. Txt me n lng po at 09083611469. Manila area lng po.Tnx.Godbless.
Love to try this new service of sun.
-Ava
I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.
My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.
They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.
Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.
I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph
THIS IS A SUPER WARNING!
Think very well before subscribing to SBW.
TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …
DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!
LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.
HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!
WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!
For me, everything depends on your location. I’m from a subdivision in Valenzuela and since our area is elevated from the main road level, we get less signal interference than other areas. I still think Smart Bro (the one with cable and is wireless but fixed) is one of the fastest internet connection, aside from PLDT DSL plan 2000 ( I specially asked for this since I’m an avid gamer) which we are using.
However, I also wanted a mobile internet connection so I was faced with the dilemma of choosing between Smart Bro, Globe Tattoo and Sun Wireless Broadband. At first, my dad bought a Smart Bro Prepaid kit for me but I wasn’t so happy with its speed. Video chatting was almost impossible especially during peak hours. So I bought the Globe Tattoo, also prepaid. I wasn’t happy with the speed at peak hours (5pm-1am) but it bursts to around 800-900 kbps when around 4am in the morning so that’s when I do most of my surfing and video chatting. However, as months passed by, I became more and more annoyed with Globe because sometimes I had to go online during peak hours and I’d load up p100 and it will all go to waste without me being able to open a single website. So, I wanted to try Sun but I didn’t want to buy another kit so what I did was to search online for ways to unlock the usb stick and be able to insert a sun sim. Then I tried the sun sim. I really wanted to get the 799 plan but I had to see first if sun works at our area so I bought the p50 sim which had 5 hours free internet. I am able to say I was really happy because even at peak hours, the speed reaches above 1mbps. The downside is, when you are downloading files greater than 50 mb, you need to have a download accelerator because the internet connection is cut off at random times which frustrates me especially when a download is almost finished then the connection goes out. It can be easily fixed, as I said, by a download accelerator/manager but since I am using Safari and I don’t know of any manager which works with Safari, I’m bearing it for the time being. Another thing I don’t like about sun is during the wee hours (1am-6am) the internet connection is always interrupted within one minute.
So there, I may have ranted too much but what I’m trying to say is, if you already have a usb stick, have it unlocked (just search the net where to get it done, there are a lot of good people who would help you for free and then there are some you have to pay) and then buy the 3 different sim cards (remember there are special sim cards for broadband internet because regular sims have a limit to the speed they could give) and test which one of the 3 providers work best in your area.
Sun works best for me especially now that they have a unlimited p50/day promo which I’m utilizing to the max but hey, it still depends on your area so don’t go blaming me if Sun doesn’t work for you. Or, before you buy the sims, check the signal in your area, if your phone is able to have a strong 3g signal most likely the signal for internet is also the same.
Ok, I’m just giving my opinion and my experience and the decision is still yours. Good luck and Happy Surfing!
sana magkaron dn d2 s pangasinan (dagupan) para mkabili nrn me. i like the service of sun
BEWARE OF THIS SCAM!!!
SUN IS NOT A GOOD PROVIDER OF WIRELESS BROADBAND. I HAVEN’T TRIED THE OTHER BROADBAND BUT SUN PROMISES THAT I COULD REACH UP TO 2MBPS. THEY ARE LYING!!! I WAS WITH PREPAID BEFORE AND I COULD REACH ONLY UP TO 1.5MBPS AND NOTHING MORE. I SWITCHED TO POSTPAID HOPING THAT I’LL BE GETTING A BETTER SPEED, DAMM SHIT!!! I AM WRONG AND MADE THE BIGGEST MISTAKE!!! I CAN’T EVEN REACH 500KBPS EVEN ON AN EARLY MORNING TIME. I’VE COMPLAINED MORE THAN 10X THRU THEIR 333 NO, BULLSHIT!!! NO ACTIONS NOR IMPROVEMENT ON THEIR SERVICE. WITH MY CURRENT CONNECTION, I CAN’T EVEN OPEN FACEBOOK AND PLAY CAFE WORLD PROPERLY. THESE GUYS ARE ALL LYERS AND IDIOTS!!! THEY SHOULD CLOSE DOWN AND THROW THEIR ITEMS OUT THE WINDOW. I AM JUST WAITING FOR MY CONTRACT TO FINISH. I AM NOT PAYING THEM FOR MORE THAN A MOTH NOW AND JUST WAITING TO BE DISCONNECTED. I’LL TRY THE OTHER WIRELESS BROADBAND AND HOPE TO SEE THE DIFFERENCE.
BEWARE OF THESE PEOPLE FROM SUN BROADBAND WIRELESS!!!
don’t ever acquire sun broadband!!!at first, they will let you make believe afterwards you”ll get iritated because of intermittent connection.they make excuses because of this and because of that,but until now nothing happens.it’s up to you guys!!!
That’s true, ambilis ng connection for the first 2 weeks or so.. Then after nun wala na.. pag nagbrowse ka..maghihintay ka forever, then when you look sa upload speed..disconnected ka na pala…kabanas…buti nlg hindi ko binili ung modem, galing kase ako sa Globe kya pinaopen line ko nlg modem ko (you can do that sa cellphone repair sa st.francis square) anyhow walang kwenta tlga…Babalik na ako sa Globe kahit Mahal..o kaya tatambay sa mall at least dun libre.. hayz Goodluck sa inyo guyz.. God Bless
marming factors na pwd bumagal ang internet connection. pwd dn sa mismong pc nio may problema.. katulad ng hindi ka makagamit ng farmville at cafe world sa facebook.. bka nmn mababa ung memory ng pc mo o ung video card.. at ung 2MBPS na connection un ung pinaka maximum na signal n pwde nia makuha.. eh qng nsa kabundukan at mjo malayo kn sa manila.. maaaring mahina tlga ang signal na pwdng masagap ng sun broadband mo.. kaya pra makasigurado kau icheck nio muna ung features ng pc o laptop nio.. ok? ;]
i hate the service of sun. I can;t upload videos on youtube. it always get disconnected even when I’m just staying in apartment few houses awaya from their cellsite. waste of time and money!!!
inis na inis ako, ang lakas nag signal pero napaka bagal ng download and upload minsan lang umabot ng 70 kbps, mas more on sa 5 kbps. kaya ako kumuha dahil ang akala ko ay ok, pero poot at galit lang ang napala ko, nagsisi ako, gastos lang ang inabot at inis, walang hiya. sayang lang ang pera ko, talagang hindi ko napakinabangan. umayos naman kayo, wag nga kayong manloko, ang hirap pa tumawag sa hotline maghintay ka pa ng isang oras bago sagutin, o kaya’y bigla nalang napuputol, sumakit na nga ang taenga ko. kakainis. bullshit!…..
suncellular is the biggest SCAMMER of all scammers!!!!! like most of you here i also got a postpd broadband after a site visit frm their technician..then download speed was 700+ kbps, after 2wks it went down..now its always below 5kbps!!! truly a big mistake on my part..may you ppol frm engineering, radio and technical rot in hell for being a part of this scam.
badtrip walang signal sa sumulong higway sa antipolo…
bumili ako ng sun broadband dito sa sm cebu para gamitin sa lappy ko, pagdating at pag test sa bahay, ang taas ng signal abot ng 97percent 3.5G pero pag gamit ko abot lang siya ng 30kbps, ang bagal hindi ako makapanood ng youtube kailangan mag antay ng matagal para mapanood, disappointed ako sa sun cellular, dito me nakatira sa lapu-lapu city ang connection nya ay hsdpa pero bagal talaga, wag kayo bumili para di masayang ang pera nyo,,,,,,,,,,,,
Is it true, na 5kbps lang ang max speed if nag download ka using sun broadband? Kaya pala ang bagal ng download ko ngayon even after connecting and disconnecting. I even tried different DNS address pero ganun padin! W
walang hiya talaga 1 buwan lang ako may magandang connection the rest wala na pagnagbubukas ako ng facebook loading ng loadin tas mag blur reload ulit ako ganun pa din…..!!!! letsi an daya ng sun parang pain lng yun 1 month..
WARNING SUN CELLULAR Broadband is a SCAM!
Please read the email thread.
1. ME
Types of Concern: Technical Support
Message:
I subscribed for a Postpaid Sun Wireless Broadband Standard. As promised that I would have up to 2mb of connection speed. My settings are for the correct configuration. I am a professional Cisco network IT specialist, presently working as a websoftware applications developer. I know how software/hardware/network works. The thing is, I had called your support Landline number because your 333 isn’t a working number every time I call. My settings were checked and and verified correct to get my supposed SUBSCRIPTION. I\’m PAYING for something that I\’m not GETTING. My connection speed ranges from 1kbps-48Kbps..sometimes w ould get a maximum of 200-280Kbps. I encountered twice a 700Kbps. See I cant even get into Half of my supposed paid/subscribed 2mb connection. I\’m not hoping for that 2Mb, even 1.5 max is acceptable. But the speed I\’m getting is way too much of a scam. Please work on this. I can have you guys a copy of all my tests. Or better compensate this by having me a static connection (settings that I can place on my config) to keep my subscribed/PAID connection. Please work this on your end, enough of the \”check your PC\”…\”check your signal \” as what your helpdesk would always tell your members (LOL, signal and speed is not the same. I f you have that signal you\’ve got speed and If you dont have signal of course you cant have speed coz you don\’t have connection). I\’ve done that part and my settings and signal are already checked and verified. As mentioned that\’s done. I need what I PAID.
Thank You for your assistance.
2. SUN
Good day
Thank you for the information you provided us. I know how you are feeling right now and I do understand your frustration. Please be assure that our network team is already on top of this issue, so kindly continue to monitor your connection. However, to further help you regarding this, please provide the following information specially the screenshots.
* Exact Location (up to nearest street including landmarks)
* SBW account / mobile number
* Light indicator on modem (color)
* Signal and signal bars of the SBW platform
* screenshots of your connection (graph in your dashboard and http://www.speedtest.net)
For the meantime, we also advise you to check your signal if you are connected with our 3G connections. Kindly check if you are connected with either WCDMA or HSDPA by following this simple steps:
1. Open SBW platform
2. Go to Tools
3. Click Options
4. Choose Network
5. Under Network type, choose WCDMA only
6. Click apply then OK
This will ensure connection with the 3G signal even if EDGE (2G) is stronger in your location. You may also check if the SIM is properly inserted and try to delete files on your temporary internet folders.
Should you have other concerns, You may also call our 24/7 Customer Service hotline by dialing (02) 395-3333 for landline and 333 using your SUN mobile phone for further assistance.
Thank you.
Philippe P. Chieng
Officer
Customer Service Operations
Sun Cellular
3. ME.
WHAT”S THIS??? DID YOU READ MY MAIL????????????
WHY THE F%$K ARE YOU REPLYING TO THIS THINGS NA I ALREADY TOLD YOU THAT I HAVE THE SAID CONFIGURATION NA!
I EVEN HAD THE TITLE EXCELLENT SIGNAL… I HAD STATED ON MY EMAIL THAT MY TEST IS SO SLOW…! MY CONFIGURATIONS ARE ALREADY FOR THAT… SUN ALREADY CHECKED THAT I’m IN A FREAKING 3G ZONE!
READ MY FREAKING MAIL….!
READ MY FREAKING MAIL!!
DON”T GIVE ME CANNED RESPONSE….. CANNED RESPONSE!
READ IT…USE YOUR BRAIN….UNDERSTAND! Your making me soooooooooooooo MAD! STUPID!
IT TOOK YOU A WEEK TO RESPONSE! YOUR 333 HOTLINE IS NO GOOD!
ANSWER per CONCERN not CANNED RESPONSE LIKE YOU DON’t FREAKIN CARE!
1. answer about the 333 hotline
2. i’m done with the config….grrrrrrr READ MY MAIL! (USE your BRAIN) of course its set to WCDMA ONLY!
3. i’m in a 3G zone.. said that I HAVE a GOOD SIGNAL!
4. i already stated my SPEED..SO THAT MEANS i had done SPEED TEST..READ MY MAIL!!!!
RESPECT YOUR MEMBERS…to GAIN RESPECT…
I ASKED ASSISTANCE I GOT BULLSHIT RESPONSE!…
Is this how you guys handle situations..that are just easy to resolve! You have your tool in your end that can check my connectivity from my PC to yours! And if you don’t know or understand what I’m saying please forward it to a human being who have BRAINS!
INSULTO TONG RESPONSE MO! Instead of helping we WENT BACK and RUN IN CIRCLES!
Anyway sorry for my words, you just made me mad. Hindi tulong binigay mo but full of crap. I sent you an email you sent me back what I’ved already told you.
I’d be checkin’ my connectivity always…
Looking forward to hear from you.
Thank you and God Bless!
4. ME
Attached is a copy of my test results..including tracerout, ping test, upload and download speed, and my configuration.
5. SUN
Good day Mr. Garcia
Thank you for the information you have provided us. In line with your concern, we would like to inform you that Broadband is a shared resource, achieving 2Mbps is not a guaranteed deal. There are times wherein you may experience a higher or lower speed than 2Mbps. An average speed that you may get is between 100-400Kbps, which is still 2-8x faster than a dial-up. Please note that internet access speed is dependent on the number of users at any particular time as well as the location to which the service is being used and the site being accessed.
However, we would like to assure you that our technical department is on top of this slowdown and signal issues. We are doing corrective actions and continuous fine tuning to cater a higher volume of traffic.
Thank you,
Philippe P. Chieng
Officer
Customer Service Operations
Sun Cellular
6. ME
I very much understand that 2mb is just a max…if only you had read
my mail..here’s a quote “I’m not hoping for that 2Mb, even 1.5 max is
acceptable. But the speed I\’m getting is way too much of a scam. ”
And please stop saying something about signal problem. I don’t have
signal problem…but speed problem. Signal and speed is way too
different things. Your not answering my concern. Read the email
thread.
When I subscribed for this connection I was said to choose between a
broad band deal or a connection which is lower which pays less but the
connection is 100-400Kbps, which is still 2-8x faster than a dial-up.
I did not choose that option.
I was told to have up to.. UP TO…UP TO…2mb or that is 2000kbps. I
know whgt UP TO means and I know that can’t be achieved as I said on
my first mail. Please read and answer my concern. 100kbps – 200kbps is
way too far from 2000kbps. I’m not even getting half for just 1mb or
1000kbps. 1000kbps -1500kbps is acceptable. BUT 100-200 or 400kbps is
way too far not even half my subscribed speed. THIS IS AN INSULT.
READ MY MAILS AND AS I SAID ANSWER PER CONCERN u did not even answer
something about your SCAM HOTLINE 333 which doesn’t WORK.
And now your saying the truth na that if you subscribed for the UP TO
2MB/2000kbps you’d only actuall get 100-400kbps which is not even half
the speed your advertising.
Don’t throw it to the member the things that you are not providing. I
paid what I’m suppose to pay, I’m legally binded by the contract and
as you are. NOW WHOS DOING THE SCAM? AND WHOS BEING SCAMMED?
ANSWER per concern!
… and don’t throw things like I’ts because it is shared, of course
it is shared. I KNOW IT IS SHARED.
BUT… If the sharing would cause too much already that the speed of
the members are compromised it should stop getting new subscriptions
from that area. To keep its subscribers suppose speed. Its not a
problem on our end but on HOW gahaman your company in accepting other
subscribers, you don’t care they’d suffer the speed as long as you
accept new payments.
Fix this problem and don’t throw stupid excuses. READ THE MAILS and
USE YOUR BRAIN. NOT EXCUSES! ANSWER PER CONCERN!
THE 333 HOTLINE answer that. call me from that number! YOUR NOT
answering my question!
PLEASE READ MY MAILS…read and understand! ANSWER PER CONCERN! Your
just making yourself look stupid. I know you had read it and
understood it, you just won’t answer coz ipit ka! What BOUT THE
333…then ud say its not working at the moment? HUH? Is that the
reason your ducking the question? coz if not you wud have addressed it
in the first place…!
I will forward this email thread SO EVERYONE WILL BE ABLE TO READ HOW
GOOD and what is the REALITY of your SUBSCRIPTIONS and service is with
a copy of your flyers and AD.
Thank you.
…………..
THEN NOTHING HAPPEND!
Grrrrrrrrrrrrrrr…………..!