Comments on: Sun Cellular 3G: Cheapest Mobile Wireless Broadband

By: vinsoy

vinsoy — Sun, 22 Jan 2012 07:44:50 +0000

Try to ask for a rebate for the inconvenience. It’s that bond they have! Geez! Pisses me too.

By: carlo

carlo — Sun, 22 Jan 2012 01:06:17 +0000

If you plan on subscribing to SUN’s mobile broadband and you live in Angono/Binangonan/Muzon, then I’m saving you from the hassle by saying DONT EVER THINK ABOUT IT.
I’ll tell you why: though SUN has 3G signal on these areas, maximum speed you can get is only 10KB~20KB only — that’s not even enough to continuously stream videos over YouTube. Their advertised 2MBps is a hoax, you can only use at most 5% of it.
And I’m a professional ECE from Ateneo and have done various diagnostics and reconfiguration on both the hardware and software side. It turns out that the bottleneck is the network itself — the sheer number of subscribers SHARING the limited network bandwith are choking themselves. It makes you wonder why SUN continues accepting subscribers for these areas whereas they are not even UPGRADING their system to cater overwhelming number of subscribers (got ‘insider information’ from a friend).
I am one DISAPPOINTED subscriber and I’m telling you — they’ll do EVERYTHING to make you CONTINUE PAYING for their substandard service like what they’re doing to me. I had my subscription cancelled — I’m NOT even USING it, but I’m still paying for it because SUN is threating me of legal actions/ will sue me if I dont pay. HELP ME!

By: vinsoy

vinsoy — Sat, 21 Jan 2012 04:18:37 +0000

The stupidest customer representatives there has been — and I don’t feel bad for using the word “stupid.” I’m very dissatisfied with the service. I asked a customer representative before applying to their broadband packages. I SPECIFICALLY said that it’s for business. She assured me that it would work BEST in the area. But when I started using it, there is no fuckin’ service. I called and asked if there’s a problem, the rep. said that my account is already active and that there are on going maintenance in the area and that I need to contact technical support since she COULD NOT provide me with a turn-around-time for the repair. Upon calling technical support, the rep didn’t know what say, asked to place me on hold, then BLIND TRANSFER me to a different rep. The rep then said that there are no maintenance in the area. So I was pissed. I calm myself and called again. Figuring a technical support rep could help me fix the problem. The rep didn’t know what he was doing, for fuckin’ sakes. I HATE THE SERVICE. I WOULDN’T RECOMMEND IT. FUCK THIS SERVICE. FUCK FOR ALL FALSE INFORMATION! TRAIN YOUR REPRESENTATIVES, PLEASE! AND DON’T GIVE OUT FALSE INFORMATION JUST SO WE’D GET YOUR SERVICE!!!!!

By: LIna Palabyab

LIna Palabyab — Thu, 12 Jan 2012 00:45:49 +0000

please help me connect to my broadband wirleless suncell… message: you can’t before register an available network….

By: Sexy

Sexy — Thu, 10 Nov 2011 22:17:44 +0000

No. Don’t you ever make the mistake of subscribing to SBW. Go for myDSL or Wi-tribe instead. A little bit pricey but at least you’ll get your money’s worth.

By: ysabella

ysabella — Thu, 10 Nov 2011 14:38:06 +0000

pano po gumawa ng authorazation letter sa sun? anu yung ilalagay?

By: ehra

ehra — Fri, 28 Oct 2011 01:53:08 +0000

Subrcriber ako ng Globe pero I plan to buy sun prepaid kasi minsan need ko mag work sa house ng parents ko pero walang internet connection dun ..Tattoo sana kukunin ko pero ang pangit kasi ng Globe connection ko lagi rin nasisira at merun din Smart Bro yung pinsan ko binili nya ang pangit din lagi nadi disconnect after 2 hours gamitin at hindi rin masyadong makapag download. Hindi naman ako nagda download except for files minsan so gusto ko sanang malaman if pwedeng ipa open yung prepaid plug in ng Sun?

By: Brick On The Wall

Brick On The Wall — Sun, 02 Oct 2011 03:02:17 +0000

Hi Mark,

sun subscriber na ako for almost 8 years. eto ang suggestion ko o advice na rin. isang malaking responsibility ang isang potpaid account. i have 3 separate sun accounts (hndi bundled) na total na at least 2800 including vas. at every month i make sure na icheck ang details ng bills. nagkaroon din ako ng prublema sa charges, kesyo yung sun calls hndi raw kasama eh nagpaactivate ako ng double unlimited, it was actioned in staggard basis, pero na settle sya. compared sa case mo, nakita ko kasi sya agad at follow up talaga ang kailangan, sayo kasi sa mother mo nakapangalan kaya medyo challenge nga. going back to the point, sa dami ng blogs, peers, friends at kung sino sino pang mga kakilala na pedeng pagtanungan sa services ng mga internet providers, pls do so before applying for a postpaid account. OR better try their services thru prepaid accounts. i will not stay with sun if the benefits outweigh the problems, sa ngayon dami ko na rin issues but i chose to stay as of the moment. sa mga ganitong issues naman eh know your rights. ou may go to dti and dotc for their expert and legal opinions about the matter, pero tingin ko malabo kasi nga may bills pero hndi na report ung issue on time. if i am not mistaken some bills would print that “this would be binding and correct if questions would be raised after 90 days”, something to this effect. this is not sponsored b sun in an way. Peace!

By: Sexy

Sexy — Mon, 26 Sep 2011 02:13:04 +0000

Hey “Mike”, aren’t you going to tell us about the poor quality of image on the net when using SBW? How about the videos on YouTube stopping at a certain time and not completing the video buffer? What about the SBW modem automatically disconnecting? Up to 2mbps? It’s kinda more like 2kbps! Your service sucks.

By: Sexy

Sexy — Mon, 26 Sep 2011 02:02:15 +0000

Depends on the user’s location.