Western Digital opens first service center in the Philippines
Western Digital officially announced today the opening of its first service center in the country to strengthen distribution and end-user support of its products. The WD service center will cater to all customers of WD products which includes internal and external hard drives, as well as their popular range of home entertainment products.
Not only will customers get quick and local support for their products, this service center will also provide speedy RMA service assistance. Before, if your hard drive needs replacement, local distributors have to ship it back to Singapore and have wait for a replacement.
Having a local service center, customers will be able to bring their in-warranty drives to WD Service Center and receive their replacement drive immediately. If the required model is not available, WD Service Center representatives will contact customers for collection of their replacement drives once ready. This warranty service is available on all WD products sold through WD authorized distribution channels in the Philippines.
The Philippine WD Service Center is located at 2111 Chino Roces avenue corner Urban Avenue, Makati City. Operating hours are as follows:
- Monday – 8AM to 5PM
- Tuesday to Friday – 8AM to 6PM
- Saturday – 8AM to 12PM
- Sundays and Holidays – Closed
For more information on the warranty terms and limitations, please visit http://support.wdc.com/warranty/policy.asp.