Dear readers, those who owns a laptop, where do you have it repaired when the warranty’s over? To official service centers? Some third-party repair shops?
I always refer people to have their laptops checked out on official service centers to ensure that parts used are original and new and that it’s being repaired by skilled people. But should that always be the case especially when unofficial repair centers are cheaper?
Here’s what happened to my sister-in-law’s old ASUS 1008 netbook which they bought from the US. The problem was it suddenly stopped charging but it would still run off what’s left of the battery though.
What I did was remove the battery and plugged the adapter but the netbook still won’t turn on. So I thought it must be the charger. I advised them to bring it to ASUS at SM Megamall to have it checked and maybe have a different charger used on it.
So they did. ASUS tried using a different charger but it still won’t work. Upon further examination, they concluded that there was a problem with the motherboard and it needs to be replaced. The total cost? P12,000!! Gee, that’s almost the price of a brand new netbook of the same model!
Eventually, they thought of just getting a new netbook instead. However, a friend referred them to somebody who repairs laptop. This guy found out that it was a motherboard problem indeed but only with the AC port. I don’t know what he did but the netbook was now up and running and it cost them P4,500. We wouldn’t know if the part replaced was old or new and it’s still early to tell if it will break down again in just a few months but they were happy with it.
I’m not saying that you should avoid official service centers. You might be risking the warranty, parts that would easily fail, or making your laptop’s condition worse. I’m asking you guys if what’s your experience dealing with official or unofficial repair centers to help those who would be having the same dilemma as my sister-in-law.