Analog to Digital has been existing for many years in the country. Internet/
Broadband, 3G, Wi-fi even Wi-max are the latest technology that has been pushing in the telecommunication industry. Whats the exiting part of this?
Our country (Philippines) are not behind when it comes to telecommunication
even we our country called "Capital Text of the World" or "Text Addict" which is true!

How about VoIP (Voice over the Internet Protocol)? Basically VoIp is the process of transmitting data whether it is voice or video thru means of Broadband/Internet Connection. Filipinos love to converse with their families, friends, love ones who work or live in another part of the country. VoIP Philippines specifically OpenTone Communication Philippines Inc., open its door to reach your love ones and is your real partner whom you can trust when it comes to Local and Long Distance Call whether in Asia, Europe, Australia, US, Canada, and Middle East. A company has its unique features and is really affordable and is up to the budget of every Filipinos. Whether you are residential, business owner, call center, internet cafe or starting up a new business OpenTone Communication is always at your hand. So, start calling your friends, families or love ones using OpenTone Communication VoIP Services.

For more informations you may log-on to: http://www.opentone.com.ph/, and see its features @ http://www.opentone.com.ph/features.html, look for packages @ http://www.opentone.com.ph/voip-packages.html and even sign-up as OpenTone Subscriber http://www.opentone.com.ph/signup.html

To : Mr. Manny Pangilinan
President, CEO PLDT

Cc: Branch Manager
Mandaluyong Branch Office

Activation In-charge
Mandaluyong Area


Dear Sir / Madam,

This is to inform you that as your subscriber, WE ARE NOT SATISFIED NOR HAPPY to what your system of activation is concerned.

On September 18, 2008 we settled our account on landline number 02-5339624 to 29, on your Mandaluyong Branch Office. They advised us that it will be activated within 24 to 48 hours. Considering that this is corporate phone line, I requested that they should activate the line immediately. On friday 19 September 2008, I called your customer service to follow-up our line. The only thing they told me was, "Sir on process na po". I said "Thank you". At the same day, I dropped by to your business office and your customer service assigned to Mandaluyong Branch (Named Joy) was twice emailed the concerned personnel regarding activation. On Monday 22 September 2008, I went back to your business office to follow-up the activation. Same process, she emailed and check and told me that it is in the process of activation. I also called your customer service by dialling 171, and same result, "Sir on process na". And now Today, 23 September 2008, I dropped by again to your business center to follow-up the phone activation.


UNTIL NOW OUR PHONE IS NOT ACTIVATED. THIS IS A CORPORATE PHONE NUMBER, WE NEED THIS TO COMMUNICATE WITH OUT CLIENTS.

IS THIS THE WAY YOU DO BUSINESS TO YOUR SUBSCRIBER?

I AM HOPING THAT YOU READ THIS EMAIL AND DO ACTION ON THIS.