Avaya, a global leader in enterprise communications systems, software and services, today announced a family of real-time enterprise video communications and collaboration products and services that deliver a simpler, more compelling end user experience.
Highlighting this next wave of Avaya’s innovative, fit-for-purpose solutions is the Avaya Flare Experience, the industry’s first, next-generation user experience that delivers unique collaboration capabilities across video, voice and text.
The Avaya Flare Experience breaks down the barriers between today’s communications and collaboration tools with a distinctive user interface for quick, easy access to desktop voice and video, social media, presence and Instant Messaging, audio/video/web conferencing, a consolidated view of multiple directories, context history and more.
The Flare Experience features a central spotlight that highlights active or in-progress communications: Initiating a communication session is as easy as touching-and-swiping one or more contacts from the directory into the spotlight. For text messages, a pop-up keyboard appears when a user taps a text-based icon under a contact’s photo. Developed on the Android operating system, the Avaya Flare Experience provides employees with:
- An intuitive, “˜touch and swipe’ user interface from which employees can communicate in any mode, check messages, schedule meetings and appointments, and receive alerts or reminders
- Drag-and-drop voice and video calling and conferencing, with the ability to separate from a call for sidebar interactions via voice, email or IM, and subsequently rejoin the conference without interrupting the call in progress
- A virtual “˜Rolodex’ that provides a singular view of multiple directories, including corporate and personal, Facebook, Twitter and others. Users flip through to find the person with whom they want to collaborate, see their availability, select the preferred mode of communication and launch the connection
- The ability to download productivity and business applications, including the ever-growing set of Android-based tools
The Avaya Flare Experience is initially sold with the Avaya Desktop Video Device but will soon be made available for other environments, including PCs, laptops, tablet PCs, and smartphones. The Avaya Flare Experience leverages the Avaya Aura 6.0 solutions announced in July, including Avaya Aura Conferencing and Avaya Aura Messaging.