Solid news for everyone in the BPO industry. Hopefully, this will mean more higher paying and more interesting jobs for BPO professionals.
The Philippine business process outsourcing industry is set to grow to 12.4 billion US dollars by 2010, slightly higher than previous forecasts of 10 billion US dollars, according to a joint forecast from the Business Process Outsourcing Association of the Philippines, the Bureau of Investments, and the Commission on Information and Communications Technology.
In their new forecast, the average revenue growth rate is about 30 percent starting this year.
The leading BPO services for the next four years are back office, medical and legal transcription, all with annual overall growth rates of 50 to 80 percent.
I’d be happier if the list included other growth areas like search engine marketing, web development, etc.