In an article I published in Technobiography, I shared a theory:
I have this theory that Smart WiFi is getting more flak than it actually deserves. I think that we’re reading a lot of negative comments because it is the dis-satisfied customer that looks for venues to air their grievances.
On the other hand, the users who are pleased with the service “” they generally are less noisy.
Now that I’ve been using Smart WiFi for 5 days, I have first hand experience with Smart WiFi which I can now share. I’m not here to paint a good picture of Smart WiFi. I’m here to give feedback and tell it as it is, whether good or bad.
The verdict: I’m happy about Smart WiFi …. so far …
To the dissatisfied subscribers, I hope Smart / PLDT get their act together and provide you the service that you deserve.
To those who are thinking of getting Smart WiFi, be aware of the complaints.
But know this: there are some subscribers who are happy with the service.
a.) Find out if there are Smart WiFi subscribers in your neighborhood. Find out if they have been getting good service.
b.) If your neighbors are getting good service, I say Smart WiFi is worth a try.
c.) Keep your expectations low.
Disclaimer: I’m not from Smart. I’m not being paid by Smart. I have a good friend in Smart and my friend knows that I will tell my story as it is, whether good or bad.